63 comments found.
I installed the theme but the WP Bakery Page Builder Plugin will not install on my Wordpress site. It says: Unpacking the package I want to use it for minecraft please help
Hello,
Thank you for reaching out to us!
To investigate your issue further, we need some additional information. Please create a support ticket at https://themerex.net/support/, and our support team will be happy to assist and guide you.
Regards.
I would like to know if there is a full page reading, because in the site demo there is not. I also wanted to know if there are other options for positioning the title, or if it is possible to change the title like I have to change it to delta roblox can I do that?
Hello,
Thank you for your interest in our theme!
1. Could you please clarify what you mean by “full-page reading”? This will help us better understand your request and provide a more accurate response.
2. If you mean the title on the Single Product Page https://gamezone.themerex.net/product/razer-naga-expert-mmo/ , you can easily modify the title and change its position with CSS rule – https://prnt.sc/8z5TSgYVNkmp
Regards.
Hi, Does this theme support AMP (Accelerated Mobile Pages)?
Hello,
Thank you for your interest in our theme!
While it sounds like a fantastic idea for future development, we do not have such a feature available yet. To have it implemented an additional plugin is required. Please feel free to contact our Customization studio at https://themerex.net/support/ (select “Get a free quote” category). They will be glad to find a solution for you.
Please consider Kicker theme https://themeforest.net/item/kicker-multipurpose-blog-magazine-wordpress-theme/29362844 with AMP support and gaming skins: https://gaming.kicker.axiomthemes.com/ , https://game-portal.kicker.axiomthemes.com/ , https://streaming.kicker.axiomthemes.com/ , https://cyber.kicker.axiomthemes.com/
Regards.
great theme just optimise the menu style
Hello,
The header menu can be customized in Appearance > Menus > Edit Menus or Appearance > Customize > Menus. Thank you for your suggestion! We have passed it to our developer for consideration.
Regards.
Please give me a discount so I can use this theme on my site about gaming on the WordPress page. Thanks & Regards.
Hello,
Thank you for your interest in our theme!
Please submit “Presales Question” ticket at https://themerex.net/support/ Our Team will be glad to address your request.
Regards.
При попытке импортировать демо-контент выдаёт ошибку
Hello,
Thank you for contacting us!
Any difficulties with the demo data import are usually connected with the server configurations. They should meet the theme requirements – https://gamezone.themerex.net/doc/#getting_started_theme_requirements
In case “Demo Data” installation is stuck, you can manually install it by downloading the demo.zip archive from our server – demo.zip. Extract the archive to demo/ folder and upload this demo/ folder to wp-content/themes/gamezone directory – https://prnt.sc/VDSlgBdpM-5d
If the issue persists, our Tech support will be happy to help at https://themerex.net/support/
Regards.
I want to use this theme on my gaming pc blog, Please give me some Discount. Thanks
Hello,
Thank you for contacting us!
Please submit “Presales Question” ticket at https://themerex.net/support/ Our Team will be glad to address your request.
Regards.
Pre-sale question, can I disable WooCommerce?
Hello,
Thank you for your interest in our theme!
You may remove Woocommerce plugin from the website to delete all shop features. Alternatively, if you want to showcase products, you can simply enable Catalog mode with the help of free additional plugins like WP Catalog Inquiry – https://wordpress.org/plugins/woocommerce-catalog-enquiry/ Please note that it is a third-party plugin. But there should be no issues using it.
Regards.
Hello, The theme settings are not displaying as the loading icon shows indefinetly when you access them? what could be the issue?
Hello,
Our Tech support team will be glad to assist you with any questions you have. Please submit a support ticket at https://themerex.net/support/.
Thank you!
Warning there is a security vulnerability in the page editor of this theme !!! You indicate that wpbakery is included in this theme, in any case it is essential to make it work, but how to do the security updates? Several vulnerabilities to remote attacks were discovered in the WPBakery plugin.
Hello,
Please provide the screenshots illustrating the vulnerability issue you faced in the support ticket at https://themerex.net/support. Our Tech support team will be glad to assist you!
Regards
Hello, I have a problem with my site ONLY on mobiles. It was good until recently for the new Wordpress Update the “Buy” Button doesn´t show on mobiles. How can I fix that? It was working fine so far, until now. https://ibb.co/HHVvq5J
Hello,
Could you please submit the support ticket at https://themerex.net/support/ into ‘Pre-Sales’ category (it does not require support renewal) for further research on the issue.
Best Regards,Thanks, I already did.
Thank you!
Best Regards,Hi, I installed the theme but the WP Bakery Page Builder Plugin will not install on my Wordpress site. It says: Unpacking the package…
Installing the plugin…
Destination folder already exists. /var/www/wp-content/plugins/js_composer/
Plugin installation failed.
How do I fix this?
(raised a ticket on your support site as well)
Hello,
Your ticket was replied. Please check it. Thank you!
Best Regards,Hello, i have issue in ‘buy now’ button, it doesn’t make any action when i press on it. Thank you.
Hello,
Could you please submit the support ticket at https://themerex.net/support/ to get qualified help from our support team.
Best Regards,Hello, I would like to know if there is a full page reading, because in the site demo there is not. I also wanted to know if there are other options for positioning the title, or if it is possible to change the title BG for each new post, because from what I realized, everyone has the image of the home page.
Hello,
Thank you for your interest in our theme and please take our apologies for the delay!
1. Could you please specify what exactly you mean with the full page reading?
2. Yes, it is possible with Header image override option.
Best Regards,hello, when I talk about the full page, it’s without the sidebar.
On the header image, is it possible to replicate the post image? or is only a single still image possible?
Finally, about the titles, can they only be displayed on top? centralized?
hugs,
Hello,
Sure, it is possible to remove the sidebar from the pages. The ‘Header image override’ option overrides the header image with the post featured image. Could you please specify which titles exactly you are referring to.
Best Regards,Добрый день! Скажите ваша тема поддерживает (русский язык)? Если да, не могли бы вы проверить правильность перевода слов?. Спасибо.
Hello,
Thank you for your interest in our theme!
The theme has the .pot file for the translation to any language. Please check this link for more info http://gamezone.themerex.net/doc/#theme_translation
Best Regards,Я понял, а можно проверить правильность перевода вашей темы?. переводил уже купленную тему, но так слова не корректно отображались ((
Hello,
If you mean the Russian characters display – it is fonts related. You should use the fonts which support Russian characters.
Best Regards,Hello,
Could you please submit the support ticket at https://themerex.net/support/ to get qualified help from our support team.
Best Regards,How do you hide the header from the about page for example?
Hello,
You can remove the row from Header Default layout http://prntscr.com/qul77h or set another layout for the about us page.
Best Regards,OK, now i got rid of the header but it left a full screen overlay (opacity 50-60%)
Hello,
Could you please submit the support ticket at https://themerex.net/support/ to get qualified help from our support team.
Best Regards,How do you change the Wrapper image? I cannot seem to figure this out anywhere.
Hello,
Thank you for contacting us!
Could you please specify which wrapper image exactly you are referring to.
Best Regards,i am interested in this theme but i found issue with checkout
Hello,
Thank you for your interest in our theme!
We have checked our live demo and didn’t find any issues with the checkout page – http://prntscr.com/qeox7k
Could you please specify the issue? Thank you!
Regards.
is there a game review system in the theme? in the demo I did not find reviews to consult
Hello,
Thank you for your interest in our theme!
By default, the theme doesn’t include any review system. You will need to install additional plugins to get this feature.
Regards.
ok perfect, so it’s not a theme for reviews … I’m sorry 
Let me know if you get any other questions.
