353 comments found.
hello! Is this theme compatible with WPML?
Hello,
Thank you for taking interest in our theme!
You should know that all our themes are WPML compatible.
Feel free to check our article on that subject:https://helpcenter.qodeinteractive.com/hc/en-us/articles/360002308217-How-To-Create-A-Multi-Language-Website
Let us know if you have more questions
Support
Elated Portfolio part of
Qode Interactive
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thank you very much
Support
Elated Portfolio part of
Qode Interactive
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Good Morning, I tired login on the support website but it not working properly. Can some help answer some questions?
Hi there,
Please send a mail to helpcenter@qodeinteractive.com and include your purchase code and one of our agents will assist you.
Support
Elated Portfolio part of
Qode Interactive
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Love the theme, how can I add a custom font?
Hello,
Thank you for reaching us
https://helpcenter.qodeinteractive.com/hc/en-us/articles/360002338038-How-To-Use-Custom-Fonts-On-Your-Site
If you have any further questions, please submit a ticket on our support forum https://helpcenter.qodeinteractive.com and one of our support agents will assist you.
Support
Elated Portfolio part of
Qode Interactive
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Hi. Your demo site always gives this error: Error 522 Ray ID: 561b69ac5e898068 • 2020-02-08 06:05:36 UTC Connection timed out
Hi,
We checked our demo, and it’s working fine now.
Maybe it was server related issue, so please try to access our demo again here
https://solene.qodeinteractive.com/landing
Let us know if you have more questions
Support
Elated Portfolio part of
Qode Interactive
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Nope, still not working. Same error. You might be blocking IP traffic from Africa on Cloudflare or you hosting environment. Error 522 Ray ID: 562d8f63d80e8080 • 2020-02-10 10:57:05 UTC Connection timed out
Hello,
We are aware that some connection issues exist with our live demo from the certain regions of Africa.
We are constantly working on the solution, and important thing is that the theme is going to work fine regardless of this issues.
Thank you for understanding and let us know if you have more questions
Support
Elated Portfolio part of
Qode Interactive
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Hi,
A little update on this – please perform a traceroute and send us an email with it to the helpcenter@qodeinteractive.com.
Thank you for your patience
Support
Elated Portfolio part of
Qode Interactive
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Congratulations! Nice Work, GLWS
Support
Elated Portfolio part of
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Congratulations! GLWS
Support
Elated Portfolio part of
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Good Morning, I just purchased your theme. I am having a issue with installing contact form 7 and Woocommerce. They both are telling me package unavailable. Can some please help?
Hello,
Thank you for the purchase
Support
Elated Portfolio part of
Qode Interactive
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Hey where do I go to submit a ticket?
Hi,
Just follow the instructions from this article:https://helpcenter.qodeinteractive.com/hc/en-us/articles/360002745418-Welcome-to-Qode-Interactive-Help-Center
And here’s the link to our helpcenter:
https://helpcenter.qodeinteractive.com
Support
Elated Portfolio part of
Qode Interactive
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Hello I sent to messages through your support ticket and still no responses. It been 17 hours.
Hi,
Sorry, we couldn’t locate your request. Please provide us with the request ID and we will inform our support staff.
Thanks
Support
Elated Portfolio part of
Qode Interactive
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Congratulations!!! Nice Work, Good Luck With Sale
Support
Elated Portfolio part of
Qode Interactive
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Good luck!
Support
Elated Portfolio part of
Qode Interactive
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Appreciable work, great! Good Luck with Sale
Support
Elated Portfolio part of
Qode Interactive
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Great Work, Congratulations GLWS
Support
Elated Portfolio part of
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nice theme gud luck
Support
Elated Portfolio part of
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Congratulations! Nice Work, GLWS
Hi there,
Glad you like it! Thanks
Support
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