16332 comments found.
hello I am using journal 3 theme 9th demo. (https://www.journal-theme.com/9/)
My mobile searh bar is seem hidden and when I click it seems all bar .as in the picture
https://hizliresim.com/PGEEGdBut I want to see it whole searh bar as in the picture
https://hizliresim.com/5qRRq5how can I do it
Hi, you need to use a different mobile header, like Mobile 2 or Mobile 3 to display the search visible at all times.
Just create a new module in Journal > Header > Mobile (x) and activate it in the skin in Journal > Skins > Edit > Header > Mobile Header.
Best Regards.
Don’t know if this has popped up before but here it goes: When connected to wifi in the hospital I work, the notification module keeps popping up on every page (I offcourse enabled it on all layouts) even though I chose to close it (I am not clearing the module cache).
Hi, we are not aware of such issue, please file a ticket on our support page so we can take a closer look at this.
Best Regards.
Hello, how to add filter on ‘all products’ page?
Edit: nevermind… forgot I have asked before… 
Hi, you’d have to have a layout created in Journal > Layouts > Catalog and add the filter module on it. See one of our demo admins for example.
Best Regards.
Hello, I would like notice if the customer fill in all data at at quick checkout page (Journal 3.0.46 ) and after this is some time inactive it allows him to confirm order, but no order is created. Can you check?
Best regards Minno
Hi, we’ll look into it and we’ll provide a fix for it if needed in our next update. Best Regards.
Hello, in quick checkout does not work checkbox custom fields. I use the latest version of Journal3. Can you check? It looks like there is forgotten old code in checkbox.twig. It should be fine if there should be option if checkbox have to be checked/unchecked as default in settings
Thank you Minno
Hi, we’ll look into it and we’ll provide a fix for it if needed in our next update.
Best Regards.
Hi, what vehicle selector ( or part finder or Year/Make/Model) extension would work with Journal 3? I mean work for sure… Please let me know
Hi, unfortunately we don’t know any, please search through Opencart extensions page: http://www.opencart.com/index.php?route=extension/extension
And just ask the developers if they support custom themes.
Best Regards.
Hello DA, We have a store with Journal2 and lots of Blog Posts. What will be the easiest way to migrate these posts to Journal 3? I know there is no straight forward method. Thanks
Hi, you can export oc_journal2_blog tables, replace all journal2_blog with journal3_blog and then import the .sql file back into your store.
Best Regards.
Hello, I’m using a button link to the Specials page on my home page for items on sale. I have two questions: 1. I cannot find where to change the title “Special Offers” I’d like it to say “Items on Sale” or something similar since I have a category called Special Offers already for miscellaneous items.Everything I’ve tried doesn’t change the title.
2. Is it possible to have the breadcrumbs show like it does when you are looking at a product from a category? It just shows Home/Special Offers and when you click on an item it shows Home/Item name. It is possible to have it show Home/ Special Offers/Item name so they can click on Special Offers instead of having to use the back button to get to the Specials page?
Thanks! I’m really liking Journal 3 – figuring it out as I go 
Hi, that’s a piece of default Opencart text, you’d have to look through the language files and change the wording: catalog/language/your-language/products…
Regarding the breadcrumbs that’s not possible unfortunately, that’s how Opencart works, we’re not modifying that behaviour, see the default demo.
Best Regards.
Thanks so much! I was able to change the wording.
Hi Guys, can be added a box with keywords linked to a specific products from my catalog, like this: http://prntscr.com/r5uafb? How can be do it? I want to add to my website a box like that. Thanks!
Hi, we don’t have a dedicated tags box unfortunately, but you can display a tag widget inside the filter module.
Best Regards.
Hi,
The search bar seems to be loading then getting smaller, and is across two lines. I have tried changing the settings in the menu section but nothing is changing. For some reason the span of the search bar is “twitter-typeahead”.
Hi, this may be related to a 3rd party custom search module you may be using. You’d have to disable it or consult with its developers. We can’t tell for sure without looking at your setup so please send a link.
Best Regards.
Hi DA, is there a way to display a loading icon on the image placeholder before the image loads fully??
Hi, unfortunately don’t have such an option built-in but you should consult with a developer about this.
Best Regards.
hello sir , ui have problem , how to fix error cross-domain policy error
my icon not appear when i use www. but with no www. website icon appear
please help
Hi, setup a non www to www redirect on your server and your issue will be solved after, consult with your hosting company regarding how to do that on your server.
Best Regards.
already contact with hosting , but cannot solve and they say it s come from php script , we try redirect from cpanel nothing change , please help
Hi, this doesn’t fall within our support but you can file a ticket on our support page with temporary access to your setup and consult with our developers.
Best Regards.
helo , i have limit for support . the problem already solve at another browser only chrome browser its come problem cross domain . please help
You’d have to file a ticket on our support page and provide temporary access to your setup in order for us to take a look.
But this may be generated because of cross-domain policies when you access your store from a different address than the one you have installed OpenCart on.
Edit config.php file from your OpenCart installation folder and add the following code at the end of it before closing php tag (?>) if exists.
// Redirect users to the OpenCart installation url preventing cross-origin resource sharing policy errors.
if (strtolower($_SERVER['REQUEST_METHOD']) === 'get') {
$https = false;
if (isset($_SERVER['HTTPS']) && (($_SERVER['HTTPS'] == 'on') || ($_SERVER['HTTPS'] == '1'))) {
$https = true;
} elseif (!empty($_SERVER['HTTP_X_FORWARDED_PROTO']) && $_SERVER['HTTP_X_FORWARDED_PROTO'] == 'https' || !empty($_SERVER['HTTP_X_FORWARDED_SSL']) && $_SERVER['HTTP_X_FORWARDED_SSL'] == 'on') {
$https = true;
}
$current_url = parse_url(($https ? 'https' : 'http') . '://' . $_SERVER['HTTP_HOST'] . rtrim(dirname($_SERVER['PHP_SELF']), '/.\\') . '/');
$correct_url = parse_url($https ? HTTPS_SERVER : HTTP_SERVER);
if ($current_url !== $correct_url) {
if (dirname($_SERVER['PHP_SELF']) !== '/') {
$url = str_replace(dirname($_SERVER['PHP_SELF']), '', $_SERVER['REQUEST_URI']);
} else {
$url = $_SERVER['REQUEST_URI'];
}
$url = ($https ? HTTPS_SERVER : HTTP_SERVER) . ltrim($url, '/');
if (!headers_sent()) {
header('Location: ' . $url);
} else {
echo '<script>location = "' . $url . '";</script>';
}
exit;
}
}
Example: http://support.digital-atelier.com/public/config.png
solve thanks you team , your team great
Hello, may I buy this theme and convert it to codeigniter then I sell on codecanyon?
Hi, you cannot resell the theme itself as is. The extended license only covers usage in a bigger product which is larger in scope and different in nature than the item (our theme in this case).
Best Regards.
Hi,
Your theme is very powerful with countless configuration options.
I have a question that maybe is simple to answer. I try to figure out about page design (for example product page): What is the difference between getting to Journal > Layouts > Product and Design > Layout > Product ? I have used demo 5 and in the product page I would like to add a left column with all categories.
I did it via Journal > Layouts > Product but what is the difference from Design > Layout > Product ?
Also I would like the categories column on the left to be expandable in case of subcategories (ideally to be a clickable ”+” symbol), without the image and the description of the category and only categories with products to appear. Is it possible?
Thank you
I mean something like the left categories column as your demo
https://www.journal-theme.com/5/index.php?route=product/category&path=59_105to appear on products page.
Regards
Hi, you can work in Journal layouts directly. The difference is that you can’t add Journal modules in Opencart > Design > Layouts so just work with Journal layouts. So you’d create an Accordion Menu module which loads you categories and just load that into a side column at your desired layout.
For more info see https://docs.journal-theme.com/docs/layouts/layouts/
Best Regards.
Thank you so much
Hi Dear,
I need a help. i want used demo 9. But i want use demo2 mobile menu. how its work in demo9 this example http://prntscr.com/r4s9l5
Thank you for everythink
Hi, that is the Bottom Menu module found in Journal > Modules > Bottom Menu. It’s not specific to any demo, you can use any modules from any demo into your store.
After you create the module you assign it to the page via Journal > Layouts > Home > Special Modules – All Layouts (top right corner button). See 2a here: https://docs.journal-theme.com/docs/layouts/layouts/
Best Regards.
Hello I use journal 3.0.25 demo 4
In the mobile page the “add to cart” button is in the bottom of the page . It is not obvious for the visitors and many cannot see it. I need to add it inside the product page. How can I do that?
Thank you in advance!
Hi, you can disable that from Journal > Styles > Product Page > [Active Style] > Buttons > Display. Just remove the breakpoint option.
Best Regards.
Can i turn off “add to cart” button in J3 for all ”out of stock” products and turn on send enquiry (Enquire About Restock)? J2 has such useful function….
Hi, you have some catalog options in Journal > Skins > Edit > Catalog Mode…
You can also hide the button on stock visibility in the product grid or list styles, Journal > Styles > Product Grid > [Active Style] > Buttons > Add to Cart > Stock Visibility.
Best Regards.
I am use Journal 2.7.3 with Opencart 2.1.0.2. It is perfect. I like to purchase Journal 3 and upgrade to the Opencart 2.3. I can upgrade the Opencart 2.1.0.2 to 2.3 by myself (I already purchased and tested another upgrade extension). If I purchase Journal 3, can you help to me upgrade the Journal from 2.7.3 to 3? I do not like to setting up the Journal theme from beginning. Thanks.
Hi, unfortunately that is not possible since Journal 3 is a completely new and different theme, it requires setting up from scratch, you can’t import old styles from Journal 2.
Best Regards.
hello
i am one of the first buyers of your theme and use it on my own website for many years. You are doing great job.
these days, we decided to upgrade our opencart from 2 to 3. We also have to use your new version of this theme. Eveyrhing seems ok but there is an issue which i couldn’t solve.
i am using theme demo 9 but i cannot setup sub-category thumbnail images with links (automatic) as in demo 7. when you click a top category, it should show subcategories at the top of the description. And then, when you click a subcategory, it should show a new subcategory if it is exist.
As a result, demo 7 category thumb system i want but i couldn’t find a way on demo 9.
can you pls help us?
ok, i have found on Skins -> Categories menu
thank you anyway
Journal 3.
My subscription ends today. But I have one question.
I have a lot of spam in my store through order forms. Robots send notifications to the buttons “ask a question”, “callback”. Does Journal have the function of captcha or anti-spam?
Hi, if you enable captcha for contact page in Opencart and it will be used in Contact Form module too.
Best Regards.