515 comments found.
Hi
can i use this for hosting and web review website?
Hello,
Yes — you can use the Puzzles WordPress theme to build a hosting review or web review website.
It is a fully functional WordPress theme with blog and post layouts, which means you can publish reviews, guides, and articles — typical content of a review website. See the theme documentation here for more details on layout options and settings: https://puzzles.themerex.net/doc/May the theme support “WP story premium” Plugin? With mobile friendly?
Hello,
Hello, Thank you for your interest in our theme. The theme is designed to be mobile-friendly and responsive across modern devices.
However, we do not guarantee full compatibility with third-party plugins, including WP Story Premium. Plugin behavior can vary depending on versions, settings, and customizations.
Regards
HI I need the XML file of the demo please
Thanks
Hello,
Thank you for contacting us!
Most likely you have the error – An error occurred while fetching file from: https://demofiles.axiomthemes.com/puzzles/ocdi/posts.xml! Reason: 404 – Not Found. The problem is related to the 3rd party plugin “One click demo import”, you should deactivate it to avoid any issues with the built-in import tool. Our theme includes a simple One-click demo data installation, which allows your site to look exactly as on the theme demo – https://puzzles.themerex.net/doc/#demo_content
In case you have any further questions, please submit a support ticket at https://themerex.net/support/ and get qualified assistance.
Regards.
it is fresh installation no single plugin installed i think i am using wrong method to import can you please send tutorial to import the demo I tried to submit a ticket but it needs support renewal and I dont want to renew as I am not sure if I will use the demo or not and I need to import the demo to take decision
Sure. One needs to install the theme, activate it and install the plugins that are included in the package. The next step is using the one-click demo import tool that allows you to have a precise copy of the demo preview. This process is pretty straightforward. Besides, there are prompts and the theme documentation file you can use – https://puzzles.themerex.net/doc/#installation and https://puzzles.themerex.net/doc/#demo_content
Regards.
DEMO XML map/files are missing in the download
Hello,
Thank you for contacting us!
Your support ticket has been updated. Please find the solution at https://support.themerex.net/ticket/96312
Regards.
when this going to update to work with WP 6.1 and upcoming 6.2 and php 8.2
Hello,
Thank you for contacting us!
Currently, we are planning a new theme version. It will be released in a while. Feel free to update WP to 6.x. In case you come across any difficulties, our Tech support team will be glad to help you solve them at https://themerex.net/support/
Regards.
I just downloaded a fresh copy of the theme, can I cannot find the Demo XML folder, where can I find the demo to import please?
Hello,
Thanks for reaching out to us!
We are investigating the case. Could you please submit “Presales Question” ticket at https://themerex.net/support/ providing theme purchase code in the message body. It doesn’t require support renewal. Our Support Team will provide you with the demo files.
Regards.
Thank you for your reply request sent with details
You’re more than welcome. Have a nice one!
is this theme still working or discontinued?
Hello,
Thank you for being so interested in our theme!
Absolutely! The template is fully functional and maintained by Our Team. Once you purchase the theme you do get 6 months of support included and you are always welcome to submit a request at our help desk https://themerex.net/support/ where you will get assistance and guidance on any theme-related questions you might have.
Regards.
presale question:
hi, does this theme include WPML and/or Elementor pro plugins? or it only supports them?
Hello,
Thank you for your interest in our theme!
The theme supports WPML plugin for multi-language website. Feel free to use it. But it is not included in the package.
As for Elementor Pro, this theme is built with WPBakery. Unfortunately, this design is not available with Elementor Page Builder. Please contact our Customization Studio on theme conversion to Elementor. To get started, please use “Get a Free Quote” option in our Help Desk at the following link: https://themerex.net/support.
Regards.
this is really amazing magazine review of puzzle. i really like this. i want this on my reviewires blog.
Hello,
Thank you for your interest in our theme!
Great! The template is fully customizable, flexible, and easy to use, so you will be able to easily modify it to your needs and create a truly unique site.
You may also consider these WP templates:
1 – https://themeforest.net/item/kicker-multipurpose-blog-magazine-wordpress-theme/29362844 with Review skin https://reviews.kicker.axiomthemes.com/
2 – https://themeforest.net/item/blabber-allinone-elementor-blog-news-magazine-wordpress-theme/24305542?s_rank=3 with Review skin http://review.blabber.ancorathemes.com/
Regards.
Hello! i have a problem with adsence in wp theme <script async src=”https **dsbygoogle.js”></script> adsence not show in ad block
what i doing wrong?
Hello,
Thank you for getting in touch with us!
Please contact Our Technical Support Department at https://themerex.net/support/ They will be happy to assist you with your request.
Regards.
Support
Themerex Portfolio
Website
Hello,
Please take our apologies for the delay – we are closed for weekends!
Glad to see you’ve managed to submit a ticket. It has been replied. Please check it. Thank you!
Best Regards,When I use the “exclude categories” it does the opposite of what you’d expect. Instead of hiding the category from the blog, it remains on view. The only time it hides the posts is on the category page where it says “no posts found”.
Let our Tech support team have a closer look at your website settings. Please submit a support ticket at https://themerex.net/support/ Our Tech support team will be glad to assist you with any questions you have.
Thank you!
Support
Themerex Portfolio
Website
Hi there, when I download the files they say they are 4.1. Should they be 4.2?
Hello,
Thank you for contacting us!
You are right. There was a typo in style.css – 4.1 instead of 4.2. The theme version available for download is correct.
Thank you for making our theme better!
Support
Themerex Portfolio
Website
OK thank you – that makes sense now – as I couldn’t see a difference. One quick question – how do I delete the accent icons in the puzzles blog? I’ve tried… post_format theme_accent_bg icon-doc-text { display: none; !important; } in the ‘your css code’ section, but it doesn’t work.
Sorted it – my bad – just wrong code.
Thank you for informing us! Glad you have found the solution.
Regards.
Support
Themerex Portfolio
Website
We are using the theme for years now and we love it. Although this is the case it isnt really suitable for the new Wordpress version. There are still deprecated functions in the theme which are caused by old scripts. Is this something that can be solved?
Hello,
Thank you for contacting us!
Our Tech support team will be glad to assist you with this question. Could you please submit a support ticket at https://themerex.net/support/ ?
If your support expired, please submit a Pre-sales ticket at https://themerex.net/support and insert your purchase code in the message body. Our Tech support team will be glad to provide you with the fix.
Regards.
Hi, I am new to this. Is there a full tutorial on how to use this. This will be helpful for me to decide on purchase. Thanks in advance
Hello,
Thank you for your interest in our theme!
Please check the theme documentation for more info on its options and features http://puzzles.themerex.net/doc/. Besides, you’ll get 6 month of tech support along with the purchase to get help and directions on theme installation and customization.
Best Regards,hello! after last update WP, when reduce resolution mini menu not activate .
and more point – description theme version 4.2 but actually 4.1
Hello,
Could you please submit the support ticket at https://themerex.net/support/ to get qualified help from our support team.
Best Regards,Is this product still being updated and/or supported? I notice no new updates since 2019 and all your questions here are a year old.
Hello,
Thank you for your interest in our theme!
Sure, the theme is still supported. We are currently preparing the new update, it will be released in a short while.
The last reply on this forum was 24 days ago http://prntscr.com/sk9qht. So feel free to purchase the theme, our support team is more than happy to assist.
Best Regards,today i got notification “There is a new version of the Puzzles theme available. You have version installed. Update to version 1.0.” but when i am check its showing last update july 2019. Can you please what is the last update date. I am using this paid theme for my website https://www.webseriesreviews.com/.
Hello,
Please check the Change Log on the theme description page http://prntscr.com/s6f62a. The most recent theme version is Version 4.2.
You can receive new plugin versions whenever you need them contacting our Support team. Please submit your request to category “Pre-sales Questions” at https://themerex.net/support/ and provide your purchase code. This does not require support renewal. Thank you! Best Regards,Is there a chance to update this theme for compatible with 5.4 wordpress?
Hello,
We have not located any issues with Wordpress 5.4 so far. If any issues arise, please feel free to submit the ticket at https://themerex.net/support/ into ‘Pre-Sales’ category (it does not require support renewal) to get help from our support team.
Best Regards,hey, can anyone tell how i use psd files in website
Hello,
Could you please clarify a little bit more on the issue.
Best Regards,I have downloaded this theme files so how i import pages on website
And in theme folder i got some PSD files so how i import on website?
Hello,
Please follow this link to install the theme http://puzzles.themerex.net/doc/#installation. The PSD files do not need to be uploaded or installed. They are provided for the experienced Photoshop users, designers who are capable of making the graphical edits. If you are not the professional designer, you do not need the PSD files.
Best Regards,Ok.. but i am unable to import content file also… it continuously showing importing, please wait and at the end it shows critical error or stops importing
Hello,
The Dummy data installation depends on your server settings. Please contact your hosting provider to make sure that your PHP configuration limits are as follows:
max_execution_time 600
memory_limit 256M
post_max_size 32M
upload_max_filesize 32MIf the issue still persists, please submit the support ticket at https://themerex.net/support/ to get qualified help from our support team.
Best Regards,Hello! Can I find out if you can add an up button to your theme in the mobile version? thanks
Hello,
It requires some extra customization of the theme source files. Please feel free to submit the ticket at https://themerex.net/support/ into ‘Get Customization’ category for a quote.
Best Regards,
