1885 comments found.
can i use mews as my booking system on your theme?
Hi,
First of all, Thanks for your interest 
hm, sorry not sure what’s MEWS?
Hello, I want to buy this theme to use it for rental houses for days, instead of including rooms it would include houses or villas, I think it would adapt well but I want your recommendation
Hello,
Yes, many of our users are renting their villas and houses with our theme without any issues
can we use your booking system just as inquiry? .. as we use other booking software and cannot integrate, we would just use this as (proffesional) inquiry form ..
nevermind .. found the answer in older comments .. yes it is posible
We have a 2-3 y/o instllallation and i had to update the wordpress version. but since the update i can’t edit the content elements in the goodlayer section anymore… When i click on “edit” the whole backend hangs up and i have to reload the page. What can i do to fix this bug?
Hi,
1. Can you try to disable all other plugins first and see if it’s fixed or not.
2. Please make sure that you update the theme to latest version : https://goodlayers.ticksy.com/article/1893/
3. Please clear website’s cache if you’re using caching plugin and also make sure that you clear browser cache.
4. If still doesn’t solve, please provide wp access + site url through the form in our profile page so we can check.
Cheers!
Thanks for your fast answer. Unfortunetly i’ve already tried all these steps and it still doesn’t work. Where is this form i had to fill in the wp access? I’m sorry, i can’t find it
Hi,
You can provide us the information via the form in this page : https://themeforest.net/user/goodlayers
gracias.
Hi,
Sorry, can you come with English please?
Hello,
Could you make sure you have updated all the plugins included with the theme as shown here: https://goodlayers.ticksy.com//article/1893 ?
If it still isn’t working, could you try this after disabling your other plugins and see if it helps? If that resolves the issue, you can reactivate them one-by-one and see which one is causing the trouble.
If that doesn’t fix it, then please send the WordPress username-password using the form here so we can take a look: https://themeforest.net/user/goodlayers.
Thanks.
Hi, I have updated the theme and plug-ins in the way they indicate and I have also reactivated the plug-ins one by one, the file that is failing is: class-msp-gallery-extention.php of the new version of masterslider, I have tried Change this file to that of an old version of masterslider and it works correctly, I don’t know if that would be fine or would have to fix the most recent. Thank you.
That should be fine, as the file only affects the masterslider galleries
Thank!
Hello, when I check the availability of rooms in the Hotel Availability block, the plugin shows me the available rooms but it changes the dates I entered initially with today’s dates. Can you help me to find solution for this problem. thank you
Can you please submit ticket in our support website? Our dev and supporters only provide support in there, not here 
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
Hello,
Pre-sale question: On search result page, is it possible to display the Category + Branch of the Room? 
Thanks!
Hi,
Sorry, there’s no option to display room category/branches on the search pages
Hi!
Thank you for the response. Still on the result page, e.g. New York was entered on the Search, is it possible to just display accommodation results and not any other mentions of the same keyword?
Cheers!
Just to be specific before answering, did you mean to remove these words? https://take.ms/M5yiwg
Hi!
I’m not looking to remove. Rather, I’d like to add/display.
Something like: https://paste.pics/8AKOX
I’d like to be able to display: “Country” / “New York” / “Condo Name”.
If “City” is not available, then display “Country” / “Condo Name”
Thanks!
Hello,
An additional question, is it possible to have a min/max booking days?
e.g. - Minimum booking for Paris branch is 3 months - London & New York branch allows a per night booking
Oh got it, unfortunately, the theme doesn’t come with that. You may have to hire a coder to implement this directly.
2. We only have min night booking but it will apply throughout the site, not only for some rooms nor branches :/
Excluding #1, if I use a third party booking plugin, will it still be able to work well?
Please note that our hotel system won’t work with third party booking plugin. If you want to use third party booking plugin, you can but it will be completely independent from our system.
Hi,
I am having issues with the Bookings sections, the calendar is only showing dates to be selected until July 2020, everything from August onward is in grey (not selectable) Not sure where I can change this in the settings.
Thanks in advance for your help,
R
Hello,
That might happen if all your rooms are booked/blocked after August.
If that’s not the case, could you make sure you are using the latest version of the theme and plugin? Update Instructions can be found here: https://goodlayers.ticksy.com//article/1893
If it still isn’t working, please send the site URL and WordPress username-password using the form here and we can take a look: https://themeforest.net/user/goodlayers
Thanks.
Hi,
It’s a beautiful theme you have created.
Just wanted to know whether you support payment gateways like ccavenue, PayU, instamojo, or any other payment gateways from India.
Thanks & Regards
ImajineReally sorry, our theme support only Paypal, Paymill, Authorised.net and Stripe. To integrate other payment options, you have to hire a coder to do this. It’s pretty big work.
Thanks for your interest by the way
Hello
We are using the interface for https://lelp.net/
Currently, you can add listing free: https://lelp.net/add-listing/
If we use this interface for your subdomain, is it ok?
We want to integrate our booking service
Thank
Hi,
First of all, Thanks for your interest
I’m not quite sure about your questions but we do not have the listing feature in this theme :/
However, yes, we have the booking system here. I just want to make sure before answer your question. Can you please revise the question so I can understand clearly?
Gallery in Hotel Master doesn’t open links. URL is entered, new window selected, and nothing happens on click. Can you fix this?
Hello,
Could you provide a link where we can see this issue?
Hi, How can I apply the multiple branches of the modern style to the Dark style please? Also beside the payment methods available (paypal, paymill, stripe, authorize), how could I install the other payment gateway please?
Hello, - Could you explain more about the first question? I am not sure what you mean :/
- You will need to customize the theme to add more payment gateways.
Thank you! 1. You can check the Modern style demo which has multiple branches for the hotel so you can show the branches information (example: https://demo.goodlayers.com/hotelmaster/modern/paris-branch/) and in the booking form, there is an option for clients to choose what branch to book. This is not available in the Dark style demo. So how could I use the dark style demo but has the functions of the modern style demo with Multiple branches? 2. Could I customize the theme myself? is there any document for it? Thank you!
1. Thanks for the explanation.
Yes, you can enable branches in all demo styles
2. Here’s the Theme Documentation: http://demo.goodlayers.com/document/hotelmaster/
You will need to know coding to make complex customization like adding a new payment processor.
Thank you! How can I enable the branches in the Dark demo style please?
That can be enabled in the Hotel Options: https://ibb.co/hmmj2fX
Hello, If I enable the multiple branches and the hotels are at different locations and if one client books more than one hotel, can they make it one booking only like a shopping cart or they have to make different bookings for different branches please? Also regarding the additional services, they are included in the booking page for clients to choose or can we make it independent services? When will you update the theme to offer the payment methods that Woocommerce can accept please? I hope to hear from you soon!
hi. Is it possible to create filters ( left-side \ right-side) as on the results page: “https://www.booking.com/”. EXAMPLE: https://ibb.co/1KDHR5J
I plan to create filters: Arrival / Departure Date Budget Popular filters Show only available options Type of bed Facilities Apartment Amenities
thanks
Hi,
Sorry, that’s not possible.
Hello, I have a question. When checking availability from single room, can I retain that same date on the next step when the booking starts, or it has to always return me to the current date?
The other thing, SEASONAL ROOM PRICE does not work properly. It does not show me different rates on set date range
Is there a way to disable only children in the booking, and leave adults?
Hello,
- Yes, you are supposed to retain the dates. Could you make sure you are using latest version of the theme and plugins?
If it still isn’t working properly, please open a ticket with your site URL and WordPress username-password so we can check: http://support.goodlayers.com/
- Please include screenshots of your room setup or create a ticket with the login details so we can check this.
- You can hide the children field by adding this css in Theme Options Panel > General > Page Style > Additional Style:
.gdlr-hotel-availability .gdlr-resv-combobox:nth-of-type(5),
.gdlr-reservation-people-amount .gdlr-reservation-field:nth-child(3) {
display: none;
}
Hello, I am wondering why my font isnt loading on the demo site the same way it is on your demo site? help?
Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here
Please also provide wp access + site url so we can check on it directly.
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
Hi,
I currently own v3 of Hotel Master but I don’t see support for the latest version of WP (5.3.x) listed for it.
Do I need to purchase v4 for this and what other advatages over v3 does it offer?
Many thanks
Hi,
In order to get it working well with WP5.3.x, I suggest you to update the theme to recent version as there’s also a fix for this in V3.11 as well.
OK I’ll update to v4. Will the new version install without any problems and keep everyting intact or should I back-up just in case? Thanks.
Hi,
I suggest you to backup anyway. This is the best practice incase unexpected things happened.
However, if you didn’t modify any theme’s code before the update should be fine but if you modified, you may have to do it again.
https://goodlayers.ticksy.com/article/1893/ (Please make sure to update GoodLayers’ plugins as well.)Your theme not have “Sign up” for member,right?
Hi,
First of all, Thanks for your interest
We don’t have that for this theme :/
hi, I have a pre-sales question. I want to know if the deposit that the system asks can be fixed in price and not on percentage of the site. I need to let the user pay for the room at the hotel but i need to let him pay 200€ of deposit when he books through the website.
Thanks a lot
Hello,
There’s no built-in option to charge a flat fee, but we can modify a plugin file to change it
hello i want to buy this theme…but some qustion need to be clarify?
1) can i add any other bank payment gatway? 2)any booking details view dashboad? 3)
Hello,
1. Sorry, that’s not easily possible.
2. Yes, you can view all the bookings in a page in WordPress dashboard.
If for a single room with one occupancy and single room with double occupancy have different rates say 20% increase , will i be able to handle it , I couldn’t figure out that in demo.
Hello,
You can add a price for extra people, as shown here: https://ibb.co/x3c6P26.
Sorry, there’s no option to change this in percentage.
