3847 comments found.
Hello! .. in the mobile version the copyright is very separate from the slider.
Any code you can give me to be closer to the slider?
https://imgur.com/a/WSLZ6Ty https://imgur.com/a/WSLZ6Tythanks!
Hi,
Please provide website address here so I can take a look on it.
==============
I will support for this question until it’s resolve. If you have further questions, please submit ticket in our support website. Our dev and supporters are only provide support in there, not here. 
However, unfortunately, we notice that your support has been expired. In this case, you won’t be able to create new tickets anymore. You can purchase support extension in item page. It will be on the right side : http://take.ms/8Q2Ly ( more info: https://help.market.envato.com/hc/en-us/articles/208191263-What-is-Item-Support- , https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support )
Please note that we no longer provide support via this channel anymore (Except bugs report.). It’s all will be conducted via support site only. Please also note that many old customers already renewed their support and we have to be fair with everyone by providing support via support site only.
Hope you understand this.
Hi! Do you have plan to support woocommerce payment? Really interested with this theme but Im prefer to use our local payment gateway provider
Unfortunately, this theme is not Woocommerce based so it won’t work with Woocommerce payment gateway.
Thanks for your interest by the way 
I saw the documentation and I loved your system. However I will not buy because the checkout of the packages is not done with Woocommerce. This prevents acceptance of gateways from all over the world to be accepted, it is a hand brake for the theme and implies less people being able to use it.
There is the possibility to “redirect” the payment to Woocommerce. Is there a forecast for this?
Hi,
Unfortunately, we don’t have something like that. Thank you so much for your interest by the way .
Is there a prediction for you to make it compatible? Is it possible, for example, to use your Tour template in a Product Woocommerce?
Sorry but that’s not possible because our system is not Wooocmmerce based so it won’t work with any Woocommerce payments. We create this system from scratch since the beginning.
Hi Team,
How can I add buttons on this page tours : https://demo.goodlayers.com/traveltour/hiking/tour-classic-with-custom-excerpt-4-columns/
I want to disable the image click and add two buttons on the bottom : one will have the text as Query Now & View Details.
Hi,
I guess you can add button with button page builder item, could you try about it?
To disable the image clickable, please use this custom style and add it in: Goodlayers > Goodlayers > Miscellaneous > Custom Css/Js > Additional CSS ( without <style> tag ):
.tourmaster-tour-grid.tourmaster-tour-frame .tourmaster-tour-thumbnail {pointer-events: none;}
===============
If you have further questions, please submit ticket in our support website. Our dev and supporters are only provide support in there, not here.
However, unfortunately, we notice that your support has been expired. In this case, you won’t be able to create new tickets anymore. You can purchase support extension in item page. It will be on the right side : http://take.ms/8Q2Ly ( more info: https://help.market.envato.com/hc/en-us/articles/208191263-What-is-Item-Support- , https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support )
Please note that we no longer provide support via this channel anymore (Except bugs report.). It’s all will be conducted via support site only. Please also note that many old customers already renewed their support and we have to be fair with everyone by providing support via support site only.
Hope you understand this.
Hi Team,
Where can I minimize the itinerary by default? When users want to see the itinerary details, they can click on the collapsible button.
Thanks!
Hi,
You can try use accordion or toggle page builder item to setup it.
Example: https://demo.goodlayers.com/traveltour/accordions-toggles/ .
Thank you for your quick response!
Hi,
You’re welcome and have a nice day!
Hi! I just bought two days ago Travel Tour Booking and I love it
Wondering about Tripadvisor social media icon – are you maybe planning to update theme to have it? I think especially in travel area people using tripadvisor a lot and it would be amazing to have it!
Hi,
Thanks! You can manually put the Trip Advisor icon by using icon shortcode direclty : https://support.goodlayers.com/document/shortcodes/
Hi there. Great work. Questions: 1. Is there a way to edit the default Pre-Built Pages and Pre-Built Blocks? 2. Is there a way to change the default template when creating a new tour? 3. Is there a way to download/upload a tour template (JSON)?
Can you please submit ticket in our support website? Our dev and supporters only provide support in there, not here
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/ (Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
I wish I could. You ticketing system keeps on telling me “Sorry, that purchase code is for a different Envato product.”
Hi,
Sorry for the inconvenience. Could you try follow our article and check it again?
Article: https://goodlayers.ticksy.com/article/9073/ .
Also, please make sure you select exactly the product.https://photos.app.goo.gl/ckR14h5GK2E5jLW8A .
Just tried. After choosing Tour Master – Tour Booking, Travel WordPress Plugin, I click on VERIFY PURCHASE WITH ENVATO then I keep being sent back to the : With which product or category do you need help? page
Ok sorry I got it to work! You have very similar names for your products
Hi,
Glad it’s working fine for you now. Also, if you check my screenshot, I’ve point the different in my screenshot.
You did point the difference in the screenshot indeed! Sorry my mistake
Hi,
You’re welcome and have a nice day!
Hi!
I’m in trouble with using the iPAD to set the TOURS: the problem is that we cannot change the quantity, “MAXIMUM PEOPLE”, clicking on it, so we can’t change the availability. (by using an iPAD)
What can we do to fix this?
Hi,
I don’t have ipad device to check it. I will try take a look with our colleagues and get back to you soon.
Did you mean to change the maximum people value here? https://take.ms/LPNj9
I just tried with our demo site on my ipad and it’s working well.
I’m going to check it and then update you, thanks!
Hi Currently very interested in the theme and have purchased one of your previous ones before.
Just have a couple question:
1) Is it possible to have the destination link to a custom designed page of the country (adding info, images etc.) and then show the available tours via a shortcode? So if someone clicks on the one destination to view the tours can the page be custom designed, instead of having a list of the tours?
2) is it possible to load the destination information and tours via shortcode? To have these display within any other page?
3) What shortcode options and styles do you have for displaying tours, destination information?
We would like to use the theme for displaying tours within various countries, but we wish to offer more information per country as well.
Looking forward to your response.
Hi,
First of all, thank you so much for your interest
1. Unfortunately, we don’t have an option to add custom page in destination.
2. You can add it with shortcodes as you wish.
3. We display it all in our demo: https://demo.goodlayers.com/traveltour/landing/ . You can have all the style available in live demo.
Hi Thanks, couple other question
Are you able to have multiple rates per tour? We currently offer tours that have seasonal rates (high season and low season) as well as rates per star rating of hotels. (3 star hotels cost X 4 star hotels cost Y etc.) Is it possible to showcase multiple rates per tour?
Hi,
Yes, it’s possible to do. I’ve record some example in my channel, you can check it here:
- https://www.youtube.com/watch?v=0JbytES3GOk
Hi Credit Card Service Fee = posible put it in final price? you know in step 1
subprice : xxxx Tax tax rate: xxx “Credit Card Service Fee :: xxx” (this field to put % credit card service stripe in final price)
tax due: xxxx
final price: xxxxx
???? Posible
Hi,
I think it’s possible, but I think you already know we don’t provide support for customize, so you must consider to hire a freelancer to do it for you instead.
Hello,
With the latest update gallery doesn’t not work anymore. When I press gallery, it only opens gallery images in new tab instead of a sliding gallery element. Is that a new bug that came with the update?
Hi,
1. Can you try to disable all other plugins first and see if it’s fixed or not.
2. Please make sure that you update the theme to latest version : https://goodlayers.ticksy.com/article/1893/
3. Please clear website’s cache if you’re using caching plugin and also make sure that you clear browser cache.
4. If still doesn’t solve, please provide wp access + site url through the form in our profile page so we can check.
Cheers!
I think that solved the issue. Thanks!
Hi.. Where do I may change the tourmaster lightbox login settings?
Hi,
The lightbox is the fixed code, so you can’t change it. Sorry about that.
Hi
en page payment how we can open by default “View Price Breakdown” without clicking it. Open default always time. tx
Hi,
You can try use this custom style:
.tourmaster-tour-booking-bar-summary .tourmaster-price-breakdown {
display: block !important;
}
#tourmaster-tour-booking-bar-price-breakdown-link{
display:none!important;
}
And thanks to answer so quick
Hi,
Glad it’s working for you immediately . Have a nice day!
this theme support woocommerce?
Hi,
Our theme support for woocommerce but the tour is work separate with woocommerce. Thank you so much for your interest by the way.
Hi, I’m interested in this theme and integrate it with Bokun.
I’d like to know:
- Is possible to feed product page provided by the template directly with contents from Bokun? in that case, if product page is unique, how come it works?
- Or should I have to create multiple customised pages and insert every script provided by third party in each page?
Thank you in advance.
Hi,
First of all, thank you so much for your interest
1. Unfortunately, we don’t support Bokun.
2. Seem you will need create each tour and insert their script in each tour instead.
Hi,
Does the theme still only supports Maps from Google Maps, or it is possible to use other service for maps, like OpenMaps?
I’ve been using the theme for some time, but with new google policies I find hard to put the google maps to work again.
Kindly Filipe
Hi,
Could you help me know what wrong with google maps? Is it not work for you? Also, you still can use openmaps as you wish and place the shortcodes in text box instead.
Hi,
I am trying to put Revolution Slider on single tour page. In Tour settings > General I see option to select Header Background as Revolution Slider however I am not sure what need to be put in “Header Revolution Slider ID”. Please let me know the same.
TIA…
Hi,
You can check my screenshot: https://photos.app.goo.gl/DF4xNjnzeSbXB5MT8 .
Can we integrate any payment gateway and does it support multiple currency payment gateway
Hi,
Unfortunately, we don’t have an option for multiple currency payment gateway and integrate payment gateway will require customize and it’s beyond our support.
Thank you for your interest by the way .
Hi there, I really like this theme, have on question about an important requirement: When I list a tour this tour will have multiple departure dates. For each departure date I need to be able to disable deposit payment 56 days before departure. From this point on the full price has to be paid. Is this possible or would I need to set up an individual tour for each departure date in order to have control over this? Thanks!
Hi,
First of all, thank you for your interest . You can setup it for whole tour as you wish.
Hi there! I would like to know if is possible to create a box for each our “description”, “itinerary”, “includes” sections… like this image: https://ibb.co/yNQDvLG Also if is possible to get a shadow on hover. How can i get it? Thank you!
Hi,
You can use wrapper with text page builder to create it: https://photos.app.goo.gl/A2FSqMuLvBQNSwx4A .
