113 comments found.
I already created the ticket #5216, please answer. Thanks!
Hi dear,
Please check your mailbox we reply on your ticket.
Regards
I already created the ticket #5041, please answer. Thanks!
Hi dear,
Our support person reply on your ticket.Please check on forum.
Regards
Hello friends, I already created the ticket, send emails and I still have no answers, please fix it asap. Thanks!
Hi dear,
Please check your mailbox we already reply on forum.Kindly send us correct admin panel on forum.
Regards
hello
I don’t get the demo data imported into wordpress because I tried it via the theme options when I click on it it just keeps loading and nothing happens
Hi dear,
Please create a ticket on our forum along with your site admin panel info, Our support person will assist you and ready demo for you.
Forum Link: https://expert-themes.com/support
Regards
I have emailed and not received a response
Its not letting me make an account on your forum to create a ticket!
I just want to know how to remove your logo from the footer section and upload mine as the button to upload image does not work in the appearance/customise/widget
Hi dear,
All footer content comes from widgets just follow the instructions
From admin panel go to the appearance > widgets
not go to the appearance > customize > widgets
here you found footer sidebar.All footer content comes from footer sidebar widgets.If any issue then send us mail on this email id
support@expert-themes.comWe does’t receive your mail other wise we reply.
Regards
I can’t install demo data in local… help me please…
Hi dear,
Please create a ticket on our forum along with your site admin panel info, Our support person will assist you and ready demo for you.
Forum Link: https://expert-themes.com/support
Regards
Hi, for https://www.expert-themes.com/wp/emarat/homepage-six/ — can we make the background image parallax in the testimonials section: https://www.screencast.com/t/HVqot4ZY ? Thanks!
Hi dear,
Please create a ticket on our forum along with your site admin panel info, our support person will assist you and add this feature in your site.
Forum link: https://expert-themes.com/supportRegards
Sorry, I forgot to tell you that it’s pre-order inquiry. Thanks.
hello how i can import full demo?
Hi dear,
Please read our online documentation in which we explain the data import procedure.
https://expert-themes.com/documentation/emarat-doc/If face any trouble then please create a ticket on our forum or email us along with your admin panel info, our support person will assist you and ready demo for you.
Forum Link: https://expert-themes.com/support Email ID: support@expert-themes.com
Regards
where can i control the subscribe form on bottom of service pages?
Hi dear,
Please edit service on which you want to change newsletter info at the bottom of all meta boxes you found three options with name (title, description, newsletter id) you can change info from here.If you want to hide newsletter section from this page section just leave empty (newletter id) field.
Hope you understand in case of any issue create a ticket on our forum or email us, our support team will assist you.
Forum Link: https://expert-themes.com/support
Email ID: support@expert-themes.com
Regards
Hello, I have a problem with changing some settings from English to another. In the attachment is what I want to change to another language text “send message” “your e-mail” ” open hours ” , where can I change it?
Hi dear,
Our support team reply you on Forum.Please check your mail box .
Regards
Hi, I purchased and installed Emarat Theme but I wasn’t able to import demo correctly. How can I get it? I’d take my time to try it but now I’m in a hurry…
Hi dear,
Please share your site admin panel info on our forum or email us, Our support team ready demo for you. Forum Link
https://expert-themes.com/supportEmail Id: support@expert-themes.com
Regards
hii,,, version wordpress 5.2.4 ready ?
Hi dear,
Yes, emarat is fully compatible with WordPress latest version 5.2.4.
Regards
Hi i want to know can we remove the grey part where is “our blog” written?
Hi dear,
Kindly create a ticket on our forum, Our support team will assist you.Forum Link
https://expert-themes.com/supportRegards
After buying the theme have a bug can not upload the content demo online or off line local host or on the webpanel online
Hi dear,
Please visit your site, our support person ready demo for you.
Regards
I want to change logo and background color on Header style one, how to do that? any documentation?
Hi dear,
You can change logo and theme default color from theme options which you found in ( appearance >theme options ).Please check your mail we reply on your mail.
Regards
Thank you
How many dummy-content in download folder?
Hi dear,
Our support team ready demo for you.Kindly visit your site.
Regards
Hi there! The template is with WP Bakery?
Hi dear,
No, in this theme we add king composer pro version which is also a visual page builder but not wp bakery.
Thanks
HI! Give detailed installation guide Merci
Hi dear,
Please read our online documentation from given link
https://expert-themes.com/documentation/emarat-docFor more detail or videos please create a ticket on our forum, Our support person will assist you also if you share your admin panel and FTP info on our forum.Our support person ready demo for you ASAP.Forum Link
https://expert-themes.com/supportor send info on our email id
support@expert-themes.comRegards
It’s me again, I have a problem with the contact form, inside the form the script is as follows:
[text* text-693 placeholder “Tu Nombre”] [email* email-492 placeholder “Tu Email”] [textarea textarea-553 placeholder “Tu Mensaje”] [submit class:theme-btn class:message-btn “Enviar Mensaje”]But inside the script for the mail:
Desde: [your-name] <[email-492]> Asunto: [your-subject]
Cuerpo del Mensaje: [your-message]
It does not correspond because in my tests, the form email arrives all unconfigured. I would need the right script so that the form can arrive correctly, I thank you for your prompt response.
HI,
Can you Please Share your site admin panel info with issue detail on our forum ? Our support person will assist you and fix this issue.Forum Link
https://expert-themes.com/supportRegards
I cant install demo content
Hi,
Please share your admin panel and FTP info with us on our forum.Our support ready your demo.Forum Link
https://expert-themes.com/supportor send info or our email id
support@expert-themes.comRegards
