29 comments found.
I want to get your theme but is there any problem with SEO?
Hello, Hope this theme to become trendseller because i love your design, Congratulations.
Thank you.
Adorable job, done by you …. Congratulations! Good Luck with Sale 
Thank you.
Hello,
I just purchased your new WordPress theme. I installed the theme, but when I went to load the demo content I could not find that option. I followed your instructions but when it got to the part
“Step 3 – Then go to Tools > Demo Content Install > Install”
Nothing was there. Can you tell me where (and how) I can install the demo content?
Screenshot – Confirmed Plugin Installed – https://prntscr.com/rbipc8 Tools Area – https://prntscr.com/rbip1w
Thanks in advance for your help
Plus, your support page doesn’t have this product listed so you cant open a ticket using your purchase code. so I’m trying this method.
Hi,
Thank you for buying. Please. open the ticket to our support center and send your info(private ticket). We will assist you with importing demo data. We offer free installation. Within 24 hours, we will finish your importing.
Please, choose Consbie – Business WordPress Theme category and verify purchase code.
Regards, The JWSThemes Support Team
| Support |
DONE!!! Thanks
Hello
I’m the 1st buyer!
I did installed theme and all plugins. And for demo content i did click for download Backup & demo content. But now I cant find Demo Content Install in Tools.
Can you please help me with instaling demo content?
Thank you
I have tryed to submit Privat ticked, I have added my purchase code, but got message: Sorry, that purchase code is for a different Envato product.
I have tryed to submit Privat ticked, I have added my purchase code, but got message: Sorry, that purchase code is for a different Envato product. 
Hello I did menage to submit ticket now, my purchase shows as verified
My private tisket is #2318432
Thank you!
Is there a chance you can send me instructions? I will need that in next 1-2 hours
Thank you Demo is working now.
But I still have problem as I can’t edit my header. Can you please check my ticket #2318432
Hi,
All support will be conducted through our Support Center. Please, follow your ticket.
We really care about customer support services and guarantee to response to all support topics within 24 hours on weekday (a bit longer over weekend). Due to different timezone, you may get very fast response when we are available; our timezone is: GMT+7.
Regards, The JWSThemes Support Team
| Support |
Hello, so I waited for 9 days for a reply, only to get reply that my website is slow because od my hosting, and not theme
And in comments I see that I’m not the only on with slow website
Hi,
Please, install a cache plugin and optimization all images. Optimization of all images: https://wordpress.org/plugins/wp-smushit/ Cache plugin and set config: https://vi.wordpress.org/plugins/autoptimize/ Increase memory limit 512MB: https://www.wpbeginner.com/wp-tutorials/fix-wordpress-memory-exhausted-error-increase-php-memory/
In some cases, we can only send some guide links. Please, follow it. The Ultimate Guide to Boost WordPress Speed & Performance: https://www.wpbeginner.com/wordpress-performance-speed/Due to COVID-19, we are currently experiencing longer than normal wait times – we thank you for your patience and understanding.
Regards,
The JWSThemes Support Team| Support |
Hello, I did all that and I still have problems… and don’t know what to do any more
Hi,
We rarely give detailed instructions on speeding optimization. Because it’s really related to many problems such as choose a hosting, the number of plugins, the size of images and the cache problem.
You can follow this guide for optimization images: https://www.youtube.com/watch?v=LMXNANP2sQU How to use autoptimize: https://www.youtube.com/watch?v=B7Jkyvgfu8I Recommended: - Install a cache(optimization config, compress JS,CSS..), optimization images, choose the best hosting.
Regards, The JWSThemes Support Team
| Support |
Hello,
but your support didi demo instalation, because it was imposible from my side. They also did optimisation, and website is still F on GTmetrix…
This is 3 weeks ago
3 weeks ago you did writte me: “JWSThemes replied3 weeks ago on April 6, 2020 at 3:34am
Hello,
Sorry for the delay.
We fixed the issue DEFER PARSING JAVA SCRIPT,
And now agin Defer prasing of JavaScript is slow… Leverage browise caching,...
Please tell me what I need to ask from my hosting, and all requerments and max speed..
Hi,
We rarely give detailed instructions on speeding optimization. Because it’s really related to many problems such as choose a hosting, the number of plugins, the size of images and the cache problem.
Please, find the cause and optimization it. The Ultimate Guide to Boost WordPress Speed & Performance: https://www.wpbeginner.com/wordpress-performance-speed/
Regards,
The JWSThemes Support Team| Support |
