13818 comments found.
Bonjour,
comment faire pour personnaliser la page catégorie ?
J’ai créé dans la rubrique “articles” des catégories et sous-catégories.
Exemple : Catégorie 1 Sous-catégorie 1-1 Sous-catégorie 1-2 Sous-catégorie 1-3 Catégorie 2 Sous-catégorie 2-1 Sous-catégorie 2-2 Sous-catégorie 2-3
Quand je suis sur la page Catégorie 1 ou une de ses sous-catégories, je souhaite faire apparaître dans la bare latérale, le widget “Catégories” et afficher uniquement Catégorie 1 Sous-catégorie 1-1 Sous-catégorie 1-2 Sous-catégorie 1-3
Quand je suis sur la page Catégorie 2 ou une de ses sous-catégories, je souhaite faire apparaître dans la bare latérale, le widget “Catégories” et afficher uniquement Catégorie 2 Sous-catégorie 2-1 Sous-catégorie 2-2 Sous-catégorie 2-3
J’espère que j’ai été assez clair.
Avez-vous svp une solution ?
Merci Nicolas
Bonjour,
Thanks for contacting us!
Could you please start a thread on our support forum – https://kriesi.at/support/ and attach a link to your website and a screenshot showing the changes you would like to make so we can make sure that we are on the same page? You can upload your screenshots on imgur.com or Dropbox public folder and attach the links in your thread 
Regards, Yigit
Hi, this is a presale inquiry. Sorry by advance for my english. I would like to know if the theme allows to fully customize the archive-product.php page of Woocommerce using the included builder ? My concern is to have avaibility to introduce banners, call to action, highlight products in the grid to make these pages more attractive.
Seing your demos it seems to me that there is somethin more or less similar but would appreciate more precise information.
Thanks by advance,
Regards,
Eric Walter
Hello I’m using 4.7version Advanced Layout Builder will not load builder on home page on back end…can’t make changes
Images are missing when using the demo import. Where can we get the images?
Hi. I am interested in buying the theme. The hosting that I have meets the requirements in general, except for max_input_vars, which instead of 5000 is 1000. Do you think there will be problems installing demo content?
Hi A help regarding this issue?
Hi, I lodged a refund request 5 days ago with you, but have yet to hear a response. Can you have a look at it please?
Hi,
Thanks for contacting us!
We will forward your message to Kriesi 
Regards, Yigit
Hi, i wait since SEVEN days for support in a quite urgent case.
May i have some support please??
https://kriesi.at/support/topic/spam-mails-sended-over-my-website/Hi,
We have just replied to your thread 
Regards, Yigit
Hello guys,
I already own this theme but I want to know if is it compatible with booking plugins such as BOOKED, BOOKLY or BOOKME before buying anything.
Thank you very much.
Hi,
Thanks for contacting us!
Enfold is officially compatible with WooCommerce Bookings and WooCommerce Bookings and Appointments. We have not tested Enfold with mentioned plugins. To be on the safe side, could you please contact plugin authors and ask them if they had any experience with Enfold? 
Regards, Yigit
Hello,
on our site www.nurtur.de we are offering travel packages. There are lot of list of products. So far everything is ok.
But by moving the mouse over the product-grid, the texts are disappearing and it is showed an empty picture. We want to get a transparent button “Details” (see here—> https://ibb.co/MSy81Vn) by hovering these product-grids. Who can realize this for us? The solution should be done with the plugin “Code Snippets” because in future updates, the modification should be not programmed again.
Hello, I don’t an Enfold theme, but hopefully you could help me. My client wants to rebuild his website using different theme. Is there a way I could remove all the existing shortocodes generated by the Enfold theme?
Very cool template. I use it by long time. But with a site i have a big problem with the dynamic_avia folder because, inside it, files are generated every time the site is viewed. This folder has weighed over 70 GB!!!! I tried to disable plugins and more but nothing. Can you give me a solution?
Hi,
Thanks for contacting us!
Please make sure that you are using the latest version of Enfold which is currently 4.7.3 – https://kriesi.at/documentation/enfold/theme-update/ and then add following code to bottom of Functions.php file in Appearance > Editorfunction my_custom_merged_files_unique_id( $uniqid, $file_type, $data, $enqueued, $file_group_name, $conditions )
{
return 'my_stamp';
}
add_filter( 'avf_merged_files_unique_id', 'my_custom_merged_files_unique_id', 10, 6 );
Please see this thread for more information.
If you have any other questions or issues or are not comfortable applying the changes, please start a thread on our support forum – https://kriesi.at/support/ so we can gladly help 
Regards, Yigit
Hello, I tried to upload my own fontello fonts but it does not work
always I got the error message “Couldn’t add the font because the server didn’t respond.”. Do you have any idea or could you explain me how to add the font manually?
Cheers Imox
Hi,
Could you please start a thread on our support forum – https://kriesi.at/support/ and attach temporary admin logins and fonts you would like to use in private content field so we can upload them for you? 
Regards, Yigit
Hello! I wanted to explain a problem that I was having. I had updated your theme and it was giving me problems with the Polylang plugin, it doesn’t allow me to assign the languages with the updated theme. However, with the old version of the themeI have no problem. Is there any incompatibility issue? Thank you
Hi,
Thanks for contacting us!
There should not be. We have many users using Polylang plugin however we have not received such reports. Could you please start a thread on our support forum – https://kriesi.at/support/ so we can look into it? 
Regards, Yigit
Unfortunately, I finished the template support some time ago 
ENFOLD – POOR OR NON-EXISTENT SUPPORT I am a Level 4 Collector in Themeforest. I have been with Themeforest for 7 years. I am an experienced web developer with over 150 websites. I had four copies of Enfold. I have not used any as I did not find the design attractive enough. I purchased a fifth copy recently to get support for a recently built website. I am truly disappointed with the poor quality of support. The support technician(s) do not read the ticket nor do they make an honest attempt to understand what the issue is. They are very happy to throw the blame on anything other than the theme itself. After a week of going back and forth, I am at my wit’s end. I am at a stage where I will have to dump the theme and re-develop the website with a decent theme – at my cost. If you are thinking of buying the theme, please consider and ask some hard questions about the quality of support. It would be in your interest. Mohan
Hi Mohan,
I am working with Enfold almost everyday for 7 years. I have worked on thousands of websites till date. I am sure this is not a theme related issue 
I am confident with my replies and support I provide. I have already pointed out the causes of the issues you are having in my very first reply and elaborated in my second reply. I requested more info in my last reply. Once you provide them, we will find which plugin is causing the issue and point it out to you.
Also, you do not need to purchase new licenses when you need support, you can simply extend your support if you are not going to be needing additional licenses.
Regards, Yigit
I’ve added a thread in the forum and can’t get a response. It’s urgent. How do I get support?
Hello?? There are no numbers or emails for support. I need help.
Hi!
I searched your username in our forums but last thread you created seems to be in 2018. If you have posted from another profile, could you please let us know your username? 
Regards, Yigit
luhvleedesignco
Hello, i have a problem with de diagonal effect and with all the titles of my pages who take 1 or 2 seconds to appear… my site is : https://www.campingnoroc.com Thank you for your help!!
Hi,
Thanks for contacting us!
Could you please start a thread on our support forum – https://kriesi.at/support/ and attach temporary admin logins in private content field so we can check what is causing the issue? 
Regards, Yigit
When are you going to fix that “Out of Stock Products” are still showing at Enfold product grid and masonry – when Woo inventory is set to no show? Works fine when using default Woocommerce Sho ! This issue makes the design very limited when using Enfold as Shop. Any short codes while we are waiting?
Hi,
Thanks for contacting us!
Which version of Enfold are you using? If not the latest 4.7.3, please update the theme to the latest version – https://kriesi.at/documentation/enfold/theme-update/.
I just double checked on my local installation however out of stock products are not displayed in both Product Grid and Masonry element when they are hidden in WooCommerce settings.
If you have any other questions or issues, please start a thread on our support forum – https://kriesi.at/support/ 
Regards, Yigit
Enfold 4.7.3 Wordpress 5.3.2 and Woocommerce 3.9.2 – Strange all my enfold installations have the same problem – default Woocommerce shop is the only that hides “out of stock ” products? regards mike
Hi,
Could you please start a thread on our support forum – https://kriesi.at/support/ and attach temporary admin logins in private content field so we can look into it? 
Regards, Yigit
hi i want to buy Enfold theme, but i have a problem. Enfold don’t have justify grid photo view for woocommerce product. like feepik.com (like this photo https://prnt.sc/r7gqc3) can you help me?
thanks
Hi,
Thanks for contacting us!
You can use Masonry element to display your products as well. Here is Masonry element example – https://kriesi.at/themes/enfold-minimal-photography/ 
Regards, Yigit
hi
is it work with woocommerce products loop option?
thanks
Hi How to Customize theme liKe https://www.infophilic.com/ please tell me Sir
Hi,
Thanks for contacting us!
It is easily possible to create such layout using Enfold’s Advanced Layout Builder. If you decide to purchase Enfold and need assistance choosing correct elements, you can start a thread on our support forum – https://kriesi.at/support/ and we will gladly explain which elements you can use for such layout 
Let us know if you have any other questions!
Regards, Yigit
They are having a problem with the LayerSlider. We are receiving the following message:
“LayerSlider encountered a problem while it tried to show your slider. Please make sure that you’ve used the right shortcode or method to insert the slider, and check if the corresponding slider exists and it wasn’t deleted previously.”
They said that the slider was not included in the package.
Please help.
Hi,
Thanks for contacting us!
Coud you please check if bundled version of LayerSlider is deactivated in Enfold theme options > Layout Builder > Integrated (Bundled) LayerSlider Plugin? If it is not, please start a thread on our support forum – https://kriesi.at/support/ and attach temporary admin logins in private content field so we can look into it 
Regards, Yigit