This is a compatibility issue, the Redux Framework that is included in the Wyde Core plugin is not compatible with PHP7.4.

Thank you for reporting this issue. We will update it in the next update of the theme.

Looks like you are using a shortcode from the third party plugin to add a map so it doesn’t work correctly with the AJAX Page. I recommend using the Google Maps element from the theme instead, please check out our demo: https://wydethemes.com/flora1/contact-us/

However, if you would like to use the third party plugin. You will need to disable the AJAX Page under Theme Options -> AJAX Page to fix this issue.

Perfect solution. Thank you very much.

Hello,

Navigate to Team Members, click on Add New and then add the image and description under Flora Options -> Member Information.

You you couldn’t find that section when you add a member. There may be plugin conflicts on your site. Try to deactivate other plugins to see if it works.

My apologies for the late reply!

When you choose 4 columns for the portfolio grid, it automatically displays images in small size. Unfortunately, it will display one column on mobile and small screen devices so that the images might look so poor.

Thank you for reporting this issue, we will fix it in the next update of the theme.

In the meantime, you may need to change the “Columns” setting in the Portfolio Grid Settings window to “3” to fix it temporarily.

Regarding the single image issue:

When using a Single Image element to display your image, it won’t display the image caption. It will include an “Alternative Text” field of the image in the image output (HTML code) for the browser and SEO only.

If you would like to display the image caption, you will need to use a Text Block element. Click on “Add Media” button at the top of the text editor so that it will display the caption below the image.

Thank you for the response. Very insightful and helpful.

I’d like to report another issue that I’ve noticed from time to time with my Portfolio Grid tiles. Between 1200 px and 1400 px viewport widths, you can see a line of color on the bottom of the Portfolio Grid tiles. It looks like the image under the class splitter is resizing to a 163.83px height but the background color (no-touch .w-effect-split figure) is still 164px height?

Indeed! Thank you for reporting this issue, we will fix it in the next update.

My apologies for the delayed response!

Unfortunately, that menu is not included in our templates. Actually, we have a full screen menu but it doesn’t display in a grid layout. As you can see here: https://wydethemes.com/overlap/overlap4/

Update – I have updated all plugins to the latest versions but still no joy.

There may be plugin conflicts on your site. Try to deactivate the plugins to see if it works.

If it still doesn’t work, you may need to give me your web address so I can check it.

Ok Wyde, can I send to your Gmail address? Anyway, the address of the website and the page that uses the “Team Members” resource is this: https://lulufive.com.br/lulufive-team/ Thanks!

Thank you for the web address!

Looks like you’ve added an incorrect icon name. Instead of ‘fab fa-strava’ but yours is ‘fa-strava’ (without ‘fab’).

You have to put the exact code as I provided:

$icons['fab fa-strava'] =  'Strava';

Yeah Wyde, it worked perfectly now! Thank you very much master

My apologies for the delayed response!

We are sorry but you couldn’t change the font size in the text block. You may need to change the format (to Heading 3 or 2) to make it bigger.

Also, you may need to use the Custom Heading element instead so that you can change the font size for the text.

However, we will look into this and make it can change the font size in the text block in the future. Thank you for reporting this issue.

Hi,

Here is the link to the demo site of the Flora theme: https://wydethemes.com/flora/

However, the demo content of the theme is included with your purchase theme’s zip file. You can download it under your Downloads tab on ThemeForest.

When you add checkboxes into a form, all checkboxes should appear even they are not selected.

There may be plugin conflicts on your site. Try to deactivate your plugins to see if it works.

If it doesn’t work, you may need to send me your web address so I can check it.

I tried this is it possible for you to check www.gotunbridgewells.co.uk/apply and have a look what I mean?

My apologies for the late reply!

Looks like you are using another contact form plugin that is not included in the plugins support list so that it might not work correctly.

You will need to add the following CSS snippet into Appearance -> Customise -> Additional CSS to fix this issue:

.gform_wrapper ul.gfield_checkbox li input[type=checkbox], .gform_wrapper ul.gfield_radio li input[type=radio] {
    width: 20px !important;
}

However, we recommend using the Contact Form 7 plugin to make sure it will be working properly with this theme.

My apologies! There is a bug with the latest update of the theme. This issue will be fixed in the next update and we will release it within 24 hours.

Where after update to configure share links?

You can add the following code into functions.php in your child theme to add/remove icons:

/* 
 *Adds and removes social share buttons.
 */
function flora_post_share_links( $links ){

    // Remove Google+ icon
    unset( $links['flora-icon-google-plus'] );

    // Add VK icon
    $links['flora-icon-vk'] = sprintf( 'http://vk.com/share.php?url=%s&title=%s', 
            urlencode( get_permalink() ),
            urlencode( get_the_title() ),
    );

    return $links;

}
add_filter( 'wyde_post_share_links', 'flora_post_share_links' );

Thanks! I will use the previous version of the single.php file.

We are sorry but you couldn’t change the standard masonry layout. It always displays as seen in our demo.

Also, there are several layouts for the single portfolio (details page). If you would not like the details on the right side. You may need to use the Gallery layout for the single portfolio so that it will display the details at the bottom of the main content instead, please check out our demo here: https://wydethemes.com/flora1/portfolio-item/portfolio-12/

My apologies for the delayed response!

However, we have checked our demo site with Safari 13.0.5. It seems to be working fine. The logo on the left menu is loading properly.

Regarding the images on WooCommerce shop, they are also loading properly. Please check out our main demo: https://wydethemes.com/flora1/shop/

Would you mind giving me your web address so I can check it?

You’re right, it was an issue with my antivirus software that was blocking some content. Sorry for the wrong report.

Thanks for your help

It’s all good! Glad to hear it has been solved

Is it possible to download version 1.6.0? I forgot to make a backup before upgrade. I’d like to check which changes was made in order to check if it’s possible to fix the wrong padding. Thanks

We are sorry, this is a bug of the new update of the theme. Thank you for reporting this issue. We will release the new update to fix it ASAP.

Thank you for your prompt response, I’ll wait the update

You can ignore that message and can normally use the Slider Revolution plugin without activating the product code. That option is only available for direct customer who has purchased that plugin individually. It is to enable the automatic update feature and access direct support from the plugin author.

Importing demo content can take several minutes to complete the process. You may need to increase the PHP limits to the minimum as we provided in the documentation.

I am sorry for the late reply!

Unfortunately, you couldn’t have a full screen menu on mobile. If you change it to full screen, you might not be able to close menu because it will push the close button off the right side of the screen.

It’s ok, is there a way to make the full screen menu on a desktop look more attractive? It’s currently formatted in a really weird way….

You can set the Background Color, Background Image including Background Overlay of the full screen menu in Theme Options -> Navigation -> Side Navigation to make it look more attractive. Please check out our Full Screen demo: https://wydethemes.com/flora6/

Hello, no I’m not using custom Js.

Your demo site (https://wydethemes.com/flora2/) seems to doesn’t have latest version, but I’ve tried on a test environment and it works fine. Anyway I’m not using weird plugins, just the one that you suggest, Woocommerce and The Events Calendar. I will further investigate on this…

We have updated the theme on the Flora 2 demo to the latest version and everything is working fine.

However, when using the Events Calendar plugin, you will need to add the Events page to the AJAX Page settings under Theme Options -> AJAX Page because that plugin is not compatible with the AJAX Page.

If it still doesn’t work, you may need to give me your web address so I can check it.

Thank you, I think that is something related to my environment. I will further investigate.

Events Calendar and Woocommerce pages are already excluded from Ajax

Hello,

Sorry for the delayed response!

Anyway, sample data for WooCommerce is located in a file called either sample-products.csv or sample-products.xml, which are located in the WooCommerce plugin folder in woocommerce/sample-data/. You can re-download WooCommerce plugin zip file and then extract it to get the sample data file.

You can find more details on how to import WooCommerce sample data here: https://docs.woocommerce.com/document/importing-woocommerce-sample-data/