446 comments found.
I did!
Thank you, please check our response.
Hi guys, i bought your UBella Theme a while ago but started now using it and i have a few questions. I’m also willing to pay for the support, so please do me the favor, take a look at my questions and tell me how much the support costs to explain to me what i have to do for changing these 4 points:
Website: www.711agency.com
Questions:
1.) The Main Color and every item is PINK,... where do i change that so every pink color is changed to my wished color? Color Code: #ccccfe
2.) In the Blog Section i don’t want user to write comments. How to disable comments? or how to disable that users can make accounts?
3.) When the page stars loading there is the UBELLA Logo shown as a loading screen or something like that. How to change that loading logo or how to disable it?
4.) In the right corner next to the MENU item there are 3 icons: a logout icon, a user account icon and a search icon. How to disable and remove them?
Kind regards and lookin forward to your feedback,
Olli
Hello, Dear Olli! Please submit a private ticket with your questions at https://mwtemplates.ticksy.com/ Best Regards!
How can i remove page titles so that they dont show up on pages?
.page_breadcrumbs {
display: none;
}Then save changes and check results at front-end. Best Regards!
how do i remove page title shown on page in Ubelle theme
.page_breadcrumbs {
display: none;
}Then save changes and check results at front-end. Best Regards!
hello i send tiked
Thank you for your ticket. We are processing your request. Soon we will reply you.
How to install custom font from .ttf file in ubella
Hello, Dear Customer!
It is possible to add 3-d party font for website like in this article: https://css-tricks.com/snippets/css/using-font-face/ Here is the list of necessary files:
webfont.eot
webfont.woff2
webfont.woff
webfont.ttf
webfont.svg
When you will mount all necessary files in fonts folder, please click WP Dashboard => Appearance => Customize => Additional CSS and paste this code here:
@font-face {
font-family: 'DecimaProLight';
src: url('http://www.cstclima.it/wp-content/themes/ubella/fonts/DecimaProLight.eot');
src: url('http://www.cstclima.it/wp-content/themes/ubella/fonts/DecimaProLight.eot?#iefix') format('embedded-opentype'),
url('http://www.cstclima.it/wp-content/themes/ubella/fonts/DecimaProLight.woff2') format('woff2'),
url('http://www.cstclima.it/wp-content/themes/ubella/fonts/DecimaProLight.woff') format('woff'),
url('http://www.cstclima.it/wp-content/themes/ubella/fonts/DecimaProLight.ttf') format('truetype'),
url('http://www.cstclima.it/wp-content/themes/ubella/fonts/DecimaProLight.svg#DecimaProLight') format('svg');
font-weight: 300;
font-style: normal;
}
h1, h2, h3, h4, h5, h6 {
font-family: 'DecimaProLight' !important;
}
body {
font-family: 'DecimaProLight';
}
As you understand, please use instead of DecimaProLight the name of your custom font. Save all changes and check results at front-end. Best Regards!
Thank You. It works.
Thank you for informing us about positive result! 
Hello we have maked test mail and these not working and i have see the button for send is not worked why? and we can these fixed pls
Hello, Dear Customer! In order to fix this issue with contact form, please connect your host via FTP in Binary mode and go to this directory: \wp-content\themes\your_theme’s_folder\framework-customizations\extensions\forms\extensions\contact-forms\views\
Rename file form.php to form.php.old
Then download new file form.php here: https://drive.google.com/open?id=1_x1zP9AnDyP4z3HaNLQOi7F3SDPc0IKh
Put in the same directory with old form file.
Then open in Unyson Page Builder the options of shortcode:
http://prntscr.com/o6cd5nCheck such fields as “Email To”, “From Name”, From Address> http://prntscr.com/o6cdng http://prntscr.com/o6ceqi
Save all changes, clear cache in a browser and re-test web form once more.
Then check inbox folder of your email (and just in case “SPAM” folder).
Best Regards!
hello i have maked same we here and in contact form
Contact Model Button not work
contacts site Button work and the message not sended i have look each spam order no message become
google map i have add key and not worked why ?
Thank you for your ticket. We are processing your request. Soon we will reply you.
hello we have installed and become in frontend these error:
Warning: Cannot assign an empty string to a string offset in /home/topmodelakademi/public_html/wp-includes/class.wp-scripts.php on line 492
define('WP_DEBUG', true);to the following one:
define('WP_DEBUG', false);
define('WP_DEBUG_LOG', false);
define('WP_DEBUG_DISPLAY', false);
define('SCRIPT_DEBUG', false);
define('SAVEQUERIES', false);
ini_set('display_errors','Off');
ini_set('error_reporting', E_ALL );
Then save changes and check result at front-end. All messages will disappear.
Best Regards!
i have set php to 5.6 and work fine now i have these error in admin: /home/topmodelakademi/public_html/wp-content/plugins/wp-scss/cache/ “File Permission Error, permission denied. Please make the cache directory writable.”
/home/topmodelakademi/public_html/wp-content/plugins/wp-scss/cache/ “File Permission Error, permission denied. Please make the cache directory writable.”
i have look and we have no cache i have make a file and make these writable and error not fixed what i can make here
Hello, Dear Customer!
In order to fix this issue, please create one more time the folder with name “cache” in the plugin’s directory: \wp-content\plugins\wp-scss
Then reload customzier in a browser and change colors.
Also, if you will have more issues, please submit a private ticket at https://mwtemplates.ticksy.com/ with the link/login/password for your WP Dashboard and we will assist you.
Best Regards!
On Contact Form
{ Success Message This text will be displayed when the form will successfully send }
When this message appear on popup box
text color of box and box color – both have same color white which makes text visibility to zero
Reference
Casting Page Registration form
Please help to change text color
.fw-flash-messages .fw-flash-type-success {
color: #00bf45 !important;
}
.fw-form-errors {
color: #00bf45 !important;
}
Then save changes and check results at front-end.
Best Regards!
It worked. Thank You 
We are always glad to help you!
Best Regards!
You are welcome, Dear Friend! 
The models on my site are jumbled on the left side and the information on model cars are jumbled as well
Hello, Dear Customer. Please submit a private ticket at https://mwtemplates.ticksy.com/ with the link/login/password for your WP Dashboard and we will assist you. Best Regards!
Hi, how can i do to enable comment in model post page?
Thanks a lot Alex
Hello, Dear Customer!
In order to add comments with stars rating in model profile – please install this plugin: https://wordpress.org/plugins/wp-customer-reviews/
Then open any model’s profile and insert here between div tags: http://prntscr.com/qn1qx4 this shortcode:
<div>[WPCR_INSERT]</div>
Then save changes and you’ll receive this results: http://prntscr.com/qn1pe9
Best Regards!
Hello, how do I edit the video intro? Along with the words and pictures on the theme? Is there another editor that can make things more simple? Unyson is confusing Thanks!
Hello, Dear Customer. Please read our documentation and watch video tutorials here: http://webdesign-finder.com/docs/ubella/documentation_theme/index.html Pay your attention on the following topics: Frontpage customization, How to use Unyson Page Builder, Customizer options etc. The theme is based on Unyson Page builder and it’s possible to edit existent content only via this builder. Best Regards!
Hello, can your theme be customise to work like this site? http://redlightgirlslv.com I want the name and age only to be under the pictures on homepage like on this site http://redlightgirlslv.com
Hello, Dear Customer. yes, it’ possible to implement it in our theme, but for these purposes you’ll need help of 3-d party developer. Best Regards!
Okay thank you, can you help me with some codes to implement?
Please contact us at modernwebtemplates.com@gmail.com and we will consider your suggestion. If you have other requests – please include them in email. We will offer you additional info. Best Regards!
Hi how can i remove the phone number from start page
.header_type_2 .page_header .header-phone .phone, .header_type_3 .page_header .header-phone .phone {
display: none;
}Then save changes and check results at front-end. Best Regards!
Hello when that start page load, the menu appear expanded for an second, how can i solve that
Hello, Dear Customer. We need to reproduce this issue. Please submit a private ticket at https://mwtemplates.ticksy.com/ with the link/login/password for your WP Dashboard and we will assist you. Best Regards!
please cancel subscription i am not satisfied with theme. Site is continuously broken. It is not optimized for page speed. I already provided wp login details. Page builder is complicated.
Hello, Dear Customer. Please read this nice article about how to improve your website’s speed: http://www.modernwebtemplates.com/how-to-increase-your-website-speed/ If you have additional questions – just submit a private ticket at https://mwtemplates.ticksy.com/ and we will assist you. Best Regards!
Hello Sir, This is purchased by us by mistke we wanted HTML version. Anything can you help it’s apprecaited. WP s none of our use. Ths is mistake from our side. But just wanted to msg if you can help on refund.
Hello, Dear Customer! Please submit a refund request here: https://themeforest.net/refund_requests/new Best Regards!
Hello, Dear Customer. Please submit a private ticket at https://mwtemplates.ticksy.com/ with the link/login/password for your WP Dashboard and we will assist you. Best Regards!
I’ve asked for support to envato to install the theme I Purchased, and they asked me for purchase code. Is this normal?
webdesignerartMar 5 2020, 2:48 pm “Dear valued customer, please share item purchase code we need to check with theme author for further theme testing. thanks”
Hello, Dear Customer. Please submit a private ticket at https://mwtemplates.ticksy.com/ with the following info:
1. Link/login/password for your cPanel or similar hosting control panel.
2. Link/login/password for your WP Dashboard.
We need exact information about these both points, only in this case we will be able to help you.
Best Regards!
page speed is too slow which plugin you recommend to optimize website. Currently i am using Wp rocket, Wp fastest cache, autOptimize, Swift security performance but nothing any improvement. Please recommend any comfortable plugin foe this theme with plugin configuration setings.
Hello, Dear Customer. Please submit a private ticket at https://mwtemplates.ticksy.com/ with the following info:
1. Link/login/password for your cPanel or similar hosting control panel.
2. Link/login/password for your WP Dashboard.
We need exact information about these both points, only in this case we will be able to help you.
Best Regards!
How to show models randomly
please share ccs codes
Hello, Dear Customer. Please submit a private ticket at https://mwtemplates.ticksy.com/ with the link/login/password for your WP Dashboard and we will assist you. Best Regards!