5515 comments found.
With woocommerce installed, it just overrides the entire booking procedure provided by you. How do I revert to using your procedure while receiving payments via woocommerce?
Hi Elik3m, WooCommerce installed overrides only Payment, not the booking. Please see here https://help.wprentals.org/article/install-woocommerce-and-use-woocommerce-payments/ I am not sure what you experience, but booking happens on the theme code as always. If the help is not enough -please use our client support http://support.wpestate.org/ to send us more details so we can answer. Our standard office hours are Monday – Friday, 9AM-5PM Europe timezone. Thank you
Is there a refund policy? Also is their one-time event ticket purchase feature available?
Hi. Thank you for the interest in our theme. The refund policy is explained here https://themeforest.net/page/customer_refund_policy The theme offers features related to booking, not events. We don’t sell tickets.
If you need further info or want to test our theme, please send a message from here https://themeforest.net/user/wpestate
Thank you
Hello, Is it possible with this theme to have daily discounted prices. We charge our customers a lower rate the more days they order
1 Day – £20 per day 2 Days – £18.50 per day 3 Days -£15.00 per day and so on…
I see you have this for 7 days in a row and 30 days in a row. But what about daily discount.
Hello Oxeem
Thank you for the message.
You can do this only for 7d+ bookings and 30d+ bookings.
It would be a very complex code to implement to use custom price by number of days. I don’t see how this could be done in the theme.
Thank you
Hi. Just purchased the theme “WP Rentals” and installed and updated all required plugins. Before and after importing Demo-Stuff “Boat Rental”, this failure message is showing on each site on top:
“Warning: Creating default object from empty value in /home/httpd/vhosts/parkplatz-am-flughafen.ch/parkplatz-flughafen-zuerich.ch/wp-content/plugins/wprentals-core/admin/redux-framework/inc/class.redux_filesystem.php on line 29”
What can I do? Thank you.
Hi svendec, Thank you for buying the theme. Seems to be a warning related to PHP 7.4 and Redux framwework which we integrated to manage wp-admin -> theme options easier. Warnings in general are not affecting functionality and you can set the theme without problems. To advise further please open a ticket in support http://support.wpestate.org/ and we will check with development team. Thank you
Hi, a couple of pre-sales questions.
- With the availability calendar, is it possible to let the user select their preferred dates by clicking on the calendar, and then submit a booking request with this information? (instead of having to manually input their dates as shown in the demo)
- Does a property’s availability calendar automatically update when a booking is made, or does this have to be updated manually for each property?
- Can someone submit a property enquiry without registering?
Thank you
Hello ASMarketing-1
Thank you for the comment.
1. The user selects the dates by clicking on the calendar.
https://prnt.sc/ras6dt2. Yes. It updates automatically when booking is confirmed
3. Yes. Test here https://main.wprentals.org/properties/huge-sunny-villa-east-side/
Thank you
Perfect, thanks for the quick reply!
You’re welcome. If you need help or want to test our theme, please send a message from here https://themeforest.net/user/wpestate Thank you
hi,
I need to “unbook” some periods on booking calendar, where i can do that?
I tried on Calendar tab but there i can just book new period…
Tomislav
Hi Tomi, you have to cancel existing bookings before you add new ones. Go to “My Bookings” in user dashboard to cancel bookings.
https://help.wprentals.org/article/bookings/Thank you
Thanks for fast reply!
One more question, for example if I book period manually (3.3.2020. – 5.3.2020.) and then I book (6.3.2020. – 8.3.2020.) I exepect for period 3.3. – 8.3. to be booked and unavailable for reservation, but if I try to book from user interface it is possible to book period 5.3. – 6.3.
How to disable that “between” day?
Tomislav
Hi Tomi, About your question?
You must put correctly the check-out and check-in so you don’t leave open a night:
3-6 and 6-8
or 3-5 and 5-8
If you have 1 night free, you can manually book it if you don’t want to let it available -> https://help.wprentals.org/article/adddelete-booked-periods-as-owner/
Thank you
Is there a way to add Check In and Check Out times just for data onto the invoice and through booking submission.
We need this to know when the person will arrive and will expect to leave
Hello Oxeem
Thank you for the comment.
I am sorry, but I don’t understand.
You see booking details like this as owner
https://help.wprentals.org/wp-content/uploads/2018/10/Owner-invoice-details.pngThank you
Hi, this is a pre-sales question.
I love all the booking functionalities of this theme. I’ll be initially be using it only for my own listings but it’s great that it has the option to get people to publish their own properties too.
I’d like to confirm a few things before purchasing:
1. For each listing, can I have additional services/products to include in the booking for people to select and purchase? Eg. “include breakfast for $XX” or “Include XYZ tour for $ZZ per person”
2. I’d like to have a “referrals” section. So people can share their link and get a referral discount. Similar to what’s here https://getaway.house/refer
3. Can I sell electronic gift cards with credit towards booking? So people can purchase online and send the gift via email or print it out. See reference here https://getaway.house/gift
4. Are Woocommerce and any WC necessary add-ons included with the theme?
Cheers,
Hello mariaprat
Thank you for the comment. Please see below
You can use the theme as single owner and let others add listings when you’re ready.
1. Yes. See here how https://help.wprentals.org/article/1-20-add-extra-options-in-booking-form/ and test on our demo if you wish. This is available for test.
2. We don’t have referral. You can just redirect a booking form to a 3rd party and add any link you wish in that section. https://help.wprentals.org/article/add-a-redirect-url-instead-of-book-now-button/
3. Like coupons, I imagine. We don’t have this system.
4. WooCommerce is used in our theme just to process a payment. The rest of the features are features coded by us and do not have a connection to woo commerce add-ons.
So free Woo version is enough. If you need to work with merchants that usually are paid for woocommece, you need to see the fees for those merchants. But only if it’s the case. They have a lot of free supported merchants -> https://woocommerce.com/product-category/woocommerce-extensions/payment-gateways/
Demo – https://demo1.wprentals.org/
Thank you
How can we allow users to search listings by their Property Status?
Hello montrealer514
Thank you for the comment.
We haven’t included the “Property Status” in search. I will add this to wishlist. But there is a workaround you can use.
You can create a custom dropdown field that you can add to search -> https://help.wprentals.org/article/property-custom-fields/ and then add it to the search types that support custom fields -> https://help.wprentals.org/article/advanced-search-type-3-and-4-custom-search-fields-setup/
If you need further help, please use our client support http://support.wpestate.org/ and my colleagues will assist asap. Our standard office hours are Monday – Friday, 9AM-5PM Europe timezone.
Thank you
How do i request a refund?
I’ve been trying to build my site with WP-Rentals for 1 month now, no luck, it’s not what I expected, can i have a refund please.
Hello Shamil-mae
Thank you for the comment. On this comment board I can only guide you to our help if you need assistance to work with existing features. Let me know what questions you have and I will do my best to guide.
In client support http://support.wpestate.org/ we can check your site url if you have questions that require we see the live link and then offer you the directions to use existing theme features by giving more specific directions (if possible).
If you wish to get faster help, you can send a message directly to me from here https://themeforest.net/user/wpestate
Refunds are processed on Envato market following this policy https://themeforest.net/page/customer_refund_policy
Thank you
Hi, just one quick question. The hourly booking is extremely confusing. Do you plan on changing the format to just simple picking up the date and time? (instead of this current way of dragging the mouse)? The demo is very well built but the part of picking of date and time is badly designed. It would be nice to just select through a drop down menu the date(calendar) and time(hours). If the answer is no, can you give me quotation if i were to purchase the theme and have this modification. Thank you.
Hi isabellaft12
Thank you for the feedback. We have already submitted this feature request to the development team who has built the hourly calendar. We will wait to see if they will release this with an update.
To re-do the entire hourly implementation with a different script means redoing the entire work based on a new script we would have to study first of all to be sure it can work. When we find a new script we can work with, and re-do the entire development, we have to consider that all current clients will have to update their listings if they use now hourly calendar as it is. And bookings already made won’t be valid. It will create a problem for existing clients for sure.
So it’s a complex process. We hope the existing script will be updated to support the selector as you describe as we understand it’s a useful feature to have.
It’s not in our power to confirm the update will take place and if yes, that it will work as you wish. So please consider our theme only if the existing features can work for you as they are now. Custom development, I wouldn’t recommend as it may end up to be too expensive to implement in order to worth it.
Thank you
What if I want to book hours from Sunday to Thursday. It seems you can only go maximum Monday to Friday for hourlys. What If I want to book from Sunday 2pm to Wednesday 9am. It doesn’t seem possible because once you click the arrows to change the dates it forgets what you previously selected
Hi Oxeem, I understand. The calendar script we use works as you describe. You can send separate bookings for the days after changing the arrows. Will submit this request to the script developer and if they offer an update we will implement for sure. But it’s the best we can do at the moment. Thank you
Hi,
Can you please let me know if you have below feature : After successful payment, does your system send invoice to user who booked the property, if not then how can this achieved.
Hello zincksoft
Thank you for the comment.
The theme sends user a notification about a confirmed booking, but not the invoice. Invoices show in user dashboard -> this is a screenshot from our demo https://prnt.sc/r8c70i
Thank you
Hi,
Is there any way we can also send the Invoice in email to user?
Hi zincksoft, I checked and I am afraid we cannot send an invoice at the moment. It implies a more complex process. We will add to wishlist, but I cannot guarantee this feature will exist. Thank you
Hi I am interested in your template. Which demo would be most usefull for a daily/halfdaily gear rental?
Hello Mileau
Thank you for the comment.
We don’t have half day.
You can book by day or by hour -> this demos showcases how both options can work for different properties if enabled from theme options https://office.wprentals.org/
Thank you
I’m willing to buy your theme, I already own WP residence from you and I’m very happy. However, I have a question: Does WP rentals has integration with wp allimport plugin? Same as WP Residence?
Hi Chris, Thank you for the comment and beautiful comment. WP ALl import said they would create the addon, but it’s not live yet.
I know some clients use the WPResidence addon, but custom prices must be set manually. I am not 100% sure what else there may be, but I will send them an email and you can too from here https://www.wpallimport.com/support if you want to confirm with them about the addon development status.
If you wish to test, I can help with a test domain for you. Just please email me from here https://themeforest.net/user/wpestate
Thank you
Hello
We are using the interface for https://lelp.net/
Currently, you can add listing free: https://lelp.net/add-listing/
If we use this interface for your subdomain, is it ok?
We want to integrate our booking service
Thank
Hi, I don’t understand the question, sorry. How do you want to use WpRentals? As a clone of https://lelp.net/? I cannot help make a full comparison. You must check our demos and ask what you would like to have a feature. I can tell if we support or not.
Thank you
menu align right
Hello – WpRental is not RLT ready, if that is what you’re asking. If it’s not, please explain. Thank you
Is there a way to send customers information about what thay are bookig?: name of the listing, period, and some fields about the reservation… just now with woocommerce customers just get that thay have paid an invoice, but there is no data at all about what thay have paid.
Hello Javier, Thank you for the message.
Woocommerce process a payment, but it is not reading the bookings. So it will include only the booking ID information (what user pays for)
The notifications about booking confirmed are sent from the theme when booking is confirmed. https://help.wprentals.org/article/theme-email-notifications/The details of the booking (when booking takes place, name of the listing, renter information) are visible in user dashboard.
Thank you
Hi, how I can set up this two page https://office.wprentals.org/listings/daily/ https://office.wprentals.org/listings/hourly/ ?
Hello lernertb
These are categories – https://help.wprentals.org/article/property-custom-taxonomies-category-what-do-you-rent-city-and-neighborhoodarea/
The page is created automatically when you add the category in wp-admin. And then the list has a link you can use in menu, footer, widgets, shortcodes etc.
If you need further help, please use our client support http://support.wpestate.org/ and my colleagues will assist asap. Our standard office hours are Monday – Friday, 9AM-5PM Europe timezone.
Thank you
Hi, I am interested in buying your theme and I would like to ask you… Is needed to buy any plugin in order to have full services of your theme or all it’s included in the theme? Thank you!
Also…can I have custom search bar? As an example I would like only boat type and date but not location select. An other example, can I add dropdown input for standar locations?
Can I use your theme as single boat rental company? I mean to use allone the website and not as multi vendor website.
Hello bill_ch
Thank you for your interest. Please see my reply
Hi, I am interested in buying your theme and I would like to ask you… Is needed to buy any plugin in order to have full services of your theme or all it’s included in the theme? Thank you!
—> Yes, the demos are created with theme options which are offered within our theme (so you don’t buy anything extra)
Also…can I have custom search bar? As an example I would like only boat type and date but not location select. An other example, can I add dropdown input for standar locations?
—> Yes. You can do custom search configuration and add dropdown for location
Can I use your theme as single boat rental company? I mean to use allone the website and not as multi vendor website.
—> Yes, you can limit the site to 1 owner (site admin for example) and list your property (or properties), while others just register to see their reservations and send booking requests to you.
Thank you
