83 comments found.
Hi, I have a problem with lazy loading from litespeed plug. Some pictures are loading and some are not. Please help.
Hello, Dear Customer. Please submit a private ticket at https://mwtemplates.ticksy.com/ with the link/login/password for your WP Dashboard and we will assist you. Best Regards!
Hello Support team! I want the user to be able to provide a picture as part of the contact form. How can I do that? Thank you, your help is much appreciated!
Hello, Dear Customer! Do you want to set background image for CF or add image here as attachment? Please clarify your request with more details and submit a ticket at https://mwtemplates.ticksy.com Best Regards!
Hell. i have just installed the theme and i get an error that some php files in the theme ar out of date.
Hello, Dear Customer. Please submit a private ticket at https://mwtemplates.ticksy.com/ with the link/login/password for your WP Dashboard and we will assist you. Best Regards!
Hello, I’m interested in this theme, but concerned it has not been updated in some time. Do you have any plans to release an update? Thank you.
Hello, Dear Customer!
Thank you for interesting of our theme.
We have plans to update the Cashelrie in the near future.
Best Regards!
I can’t edit or change or even delete the images in the middle of the page on the left side of where it says Sell for Cash 01 http://webguydave.com/leif/
It was giving me an undefined media error but I have no idea how to define it?
Please help
Hello, Dear Customer. Please submit a private ticket at https://mwtemplates.ticksy.com/ with the link/login/password for your WP Dashboard and we will assist you. Best Regards!
Hi – Can you tell me how to hide the ‘Top logo left teaser’ and ‘Top logo right teaser’ at mobile size?
Thanks
@media (max-width: 991px) {
.page_toplogo .icon-bg-teaser {
min-height: 72px;
display: none;
}
}Then save changes and check results at front-end. Best Regards!
Thank you so much!
You are welcome, Dear Friend! 
Hello, i bought this theme some days ago. We are having some troubles with the demo data content one click installation.
After recommended and necesary plugins installation and unyson extensions for demo content installs we see how the process is doing (installation of demo content) and when arrives to restore database fails..
And database tables are corrupt. We have tried sometimes but always the same.
Hello, Dear Customer. Please submit a private ticket at https://mwtemplates.ticksy.com/ with the following info:
1. Link/login/password for your cPanel or similar hosting control panel.
2. Link/login/password for your WP Dashboard.
We need exact information about these both points, only in this case we will be able to help you.
Best Regards!
Hello, I’m making a very quick site for a client. can you check why after I edit the page (e.g. Home page) Text after updating the changes don’t save? I even erased the installation and reinstalled WP still the same.
Hello, Dear Customer!
Thanks for your request. In order to fix this issue install and activate this plugin: https://wordpress.org/plugins/classic-editor/ If this step will not help you – please submit a private ticket at https://mwtemplates.ticksy.com and we will assist you. Best Regards!
Hello, I’ve installed the theme on my website and i cannot make the contact form to work, i’ve tried with gmail smtp etc… nothing works. Please help
http://amanet-la-domiciliu.roHello, Dear Customer! In order to fix this issue with contact form, please connect your host via FTP in Binary mode and go to this directory: \wp-content\themes\your_theme’s_folder\framework-customizations\extensions\forms\extensions\contact-forms\views\
Rename file form.php to form.php.old
Then download new file form.php here: https://drive.google.com/open?id=1_x1zP9AnDyP4z3HaNLQOi7F3SDPc0IKh
Put in the same directory with old form file.
Then open in Unyson Page Builder the options of shortcode:
http://prntscr.com/o6cd5nCheck such fields as “Email To”, “From Name”, From Address> http://prntscr.com/o6cdng http://prntscr.com/o6ceqi
Save all changes, clear cache in a browser and re-test web form once more.
Then check inbox folder of your email (and just in case “SPAM” folder).
Best Regards!
Some of the links result in 404 error message. How can I have these links fixed?
Hello, Dear Customer! To fix this issue, please click WP Dashboard => Settings=> Permalinks => Save Changes. Best Regards!
I followed your instructions, without making any changes, on the Permalinks page, and clicked on “Save Changes.” This did NOT fix the broken link on my “Services” pages. Please advise…
Hello, Dear Customer. Please submit a private ticket at https://mwtemplates.ticksy.com/ with the following info:
1. Link/login/password for your cPanel or similar hosting control panel.
2. Link/login/password for your WP Dashboard.
We need exact information about these both points, only in this case we will be able to help you.
Best Regards!
I’ve just purchased your pawn broker site, and edited the slider. All going well but it doesn’t show my images on mobile but it does on computer. Any advice where i am going wrong?
Jack
Hello, Dear Customer. Please submit a private ticket at https://mwtemplates.ticksy.com/ with the link/login/password for your WP Dashboard and we will assist you. Best Regards!
How much it will cost me to add this features
1. Adding account dashboard for pawners that allows pawners upload items the want to pawn. 2. registration form for pawners to provide and upload all personal data and legal identification document.
Thank you
Hello, Dear Friend! This theme is the good basis for jewelry shop, but if you want to add in theme additional features (for example, to add some kind of registration with custom features) and modify its appearance with a complex way – in this case please hire a 3-d party developer with strong knowledge of HTML/CSS, PHP and JavaScript. Best Regards!
Hello i buy cashelrie theme for Wordpress I need to change the principal color to accent. The page is Billionpawn.com
Hello, Dear Customer! Please submit a private ticket at https://mwtemplates.ticksy.com and we will provide you with solution. Best Regards!
While editing homepage using your page builder, I am getting this error https://nimb.ws/2ZwPyo Urgent response required please
Hello, Dear Customer!
Usually such issue occurs in the following cases:
- when false positive mod_security rules module is activated on your server; - when mod_rewrite module is deactivated on your server;
Please contact your hosting provider and check these both points: ask them to turn OFF false positive mod_security and to turn ON mod_rewrite module on your host..
The mod_security and mod_rewrite must be in appropriate states.
These recommendations would solve the issue.
As last resort we recommend you to change your current hosting to migrate on such hosting as https://www.siteground.com/wordpress-hosting.htm It includes all optimal settings, SSD storage, high memory limit, 10 GB free space, CDN and many other powerful features. The optimal plan is – StratUp Plan.
Best Regards!
Hello. I’m trying to have a pop up designed with mailchimp but for some reason it’s not working.
I went into the theme editor > Selected Cashelrie folder > footer.php > went all the way to the bottom and added: <script type=”text/javascript” src=”//downloads.mailchimp.com/js/signup-forms/popup/unique-methods/embed.js” data-dojo-config=”usePlainJson: true, isDebug: false”></script><script type=”text/javascript”>window.dojoRequire([“mojo/signup-forms/Loader”], function(L) { L.start({baseUrl}) })</script>
a line before
For some reason when I did it first, it worked on one of my pages but not the main page. Now it wont appear on any of them.
Hello, Dear Customer! In this case please submit a private ticket with the link/login/password for your WP Dashboard at https://mwtemplates.ticksy.com/ and we will assist you. Best Regards!
Why aren’t upgrades anymore?
Hello, dear customer! Thanks for your interest. We’re planning huge update for all of our themes to meet a new Envato Requirements during next month, stay tuned!
Best regards!
contact form in this theme not working, I’m not getting any email, I tried my self and nothing working
Website address: https://signature801.com
Hello, Dear Customer! In order to fix this issue with contact form, please connect your host via FTP in Binary mode and go to this directory: \wp-content\themes\pet-space\framework-customizations\extensions\forms\extensions\contact-forms\views\
Rename file form.php to form.php.old
Then download new file form.php here: https://drive.google.com/open?id=1_x1zP9AnDyP4z3HaNLQOi7F3SDPc0IKh
Put in the same directory with old form file.
Then open in Unyson Page Builder the options of shortcode:
http://prntscr.com/o6cd5nCheck such fields as “Email To”, “From Name”, From Address> http://prntscr.com/o6cdng http://prntscr.com/o6ceqi
Save all changes, clear cache in a browser and re-test web form once more.
Then check inbox folder of your email (and just in case “SPAM” folder).
Best Regards!
How do I change the phone number, address and email on the top bar about the main menu on cashelrie?
Hello, Dear Customer. Thanks for this nice question. in order to change these info blocks, please click WP Dashboard => Appearance => Customize => Theme Header: http://prntscr.com/nzvm5f Scroll down to the following options for teasers: http://prntscr.com/nzvn2b Change sample info to your ans update changes, then check results at front-end. Best Regards!
Can you please tell me how to remove search bar from which is on the right of the main menu bar, I wanna expend the menu bar, please check the website here. http://signature801.satyapsharma.com/
.header_right_buttons {
overflow: visible;
padding: 0 15px;
text-align: right;
white-space: nowrap;
display: none;
}Then save changes and you’ll receive this result: http://prntscr.com/nzvdke Best Regards!
Hi. I’m interested in purchasing this for a client, and was wondering if it comes with all of the images shown, not just the store items. Thank you.
Hello, Dear Customer! We use blurred images in order to prevent any copyright issues between our customers and the owners of the images. If you need the images in high resolution for demonstrative purposes – just send us at support@modernwebtemplates.com your FTP or cPanel details and we will upload them for you. Then please buy or replace these images on yours own. You may find the stock links for the images at the “Sources” chapter of documentation. Best Regards!
