Discussion on Listify - Directory & Business Listing WordPress Theme

Discussion on Listify - Directory & Business Listing WordPress Theme

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Hello, I have 3 presale questions. On the Mobile version, when looking at the listing, the default view is on Map. Is it possible to make the default view “Results”. Also, I can see that each listing can showcase photos. Is it also possible to show videos? Last question, could a user also make a booking directly from the site ?

Thanks in advance,

Bisola

Hey there,

In relation to the outlined questions:

1. Yes this is possible.

2. Unfortunately it would not be possible to render video file types based on listing submission fields.

3. Yes this is possible but you would need to install both the Products For WP Job Manager and WooCommerce Bookings plugins.

I hope this helps.

Kind Regards,
John from Astoundify
Support Lead


Knowledge-base | Support Ticket System | Astoundify Facebook Community</p

hi there,a couple of pre-purchase questions: does this support the following:

(1) multiple different listing types (with different fields, and different presentation layouts each) (2) location display on other than google maps (3) import from an old site, where listing content is managed as custom post types with lots of custom taxonomies, tags, categories etc… (4) interlinking across listing types (eg: have one listing type of companies and another listing type of jobs, and displaying the according company on the job details or the available jobs on the according company details

thanks a lot :)

Hey there,

In relation to these questions:

1. Unfortunately the theme only supports one listing type.

2. We use MapBox as alternative.

3. Yes you can import listings into the theme

4. Same as 1 above, neither the theme nor Wp Job Manager plugin supports multiple listing types.

I hope this helps.

Kind Regards,
John from Astoundify
Support Lead


Knowledge-base | Support Ticket System | Astoundify Facebook Community</p

If I want to build Mobile App integrated with Listify Theme, than how I can fetch data? Is there any documentation or API available which helps to extract data.

Pls guide.

Hey there,

With respect to your question here, unfortunately, this is not an area we have explored yet. We also do not have an API available.

Sorry for any inconvenience caused.

Kind Regards,
John from Astoundify
Support Lead


Knowledge-base | Support Ticket System | Astoundify Facebook Community</p

I want to add one more column in add your listing, any help?

Hey there,

In relation to your question here, are you perhaps referring to addition of extra fields? If so, please see the article below on how to go about this:

Modify the Listing Submission Form

I hope this helps.

Kind Regards,
John from Astoundify
Support Lead


Knowledge-base | Support Ticket System | Astoundify Facebook Community</p

Hi, before I purchase your theme, I have some questions:
1. Is it possible to disable price features. User claim listing without payment. Free listing
2. Should we restrict the user only add specific country listing eg we only launch in UAE only a user add listing just in UAE on Map . and unable to select other countries on Map ? Thanks

Hey there,

In relation to these questions:

1. Yes, this is possible.

2. Unfortunately this would not be possible using locations. What you can instead use are predefined regions. This can be implemeted using the Predefined Regions plugin.

I hope this helps.

Kind Regards,
John from Astoundify
Support Lead


Knowledge-base | Support Ticket System | Astoundify Facebook Community</p

Presale question… We need to have monthly memberships for users to be able to book a vendor… Is there anything like that or a plugin compatible with the theme? thanks

Hey there,

With respect to your question here, unfortunately the theme does not provide such a feature and neither are there any official compatibility tests of the theme with a plugin that would provide such a feature.

Kind Regards,
John from Astoundify
Support Lead


Knowledge-base | Support Ticket System | Astoundify Facebook Community</p

Hi there, Is it possible to write you guys an E-mail or create a ticket in some way? My client has A LOT of questions before buying this template. I created a profile at your site, but I have to buy something in order to create a ticket it seems.

Thanks

Hi there, I see that comments both before and after this one has got a reply. Did you maybe forget this one?

We really want to buy the theme, but we have a lot of practical questions we would like to ask first.

hi there,a couple of pre-purchase questions: does this support the following:

(1) multiple different listing types (with different fields, and different presentation layouts each) (2) location display on other than google maps (3) import from an old site, where listing content is managed as custom post types with lots of custom taxonomies, tags, categories etc… (4) interlinking across listing types (eg: have one listing type of companies and another listing type of jobs, and displaying the according company on the job details or the available jobs on the according company details

thanks a lot :)

With the change of the current owners I hope that the updates will be more constant and that the resources will improve. because the theme stopped in time … he was very good a few years ago but nowadays he already makes room for other themes to compete. as it has not changed much since its launch, the resources are the same and there is nothing new. On the listings page there is no option for content and media such as video gallery and image post just text management talking about the listing. The theme is very poor in relation to the content page of the listings. Businesses will not want to make an ad agreement as they have no interaction with their ad page. The theme designer is fine but it could be even better is very limited and could contain more than the current 3 columns. The designer could be more modern and is very traditional with limited standards. I hope the designer improves and more resources are made available. It takes a more efficient listing statistics feature than the current statistic plugin which is a horrible outline. you should have a complete dashboard for listing owners to check the performance of their ads. This theme can be much higher than the current level. I believe in the new owners who bought the rights under Listify. Thank you for believing in this topic, we hope you and your team have a good job and great mass updates.

Hey there,

Thanks for sharing this feedback.

The company was undergoing a restructuring phase hence the delay in updates. We will however be updating the theme to improve on various aspects. I would suggest checking out the company status here: Astoundify Status

Please feel free to reach out once again in case of any questions.

Kind Regards,
John from Astoundify
Support Lead


Knowledge-base | Support Ticket System | Astoundify Facebook Community

Hi there, I bought the theme and I can’t open the ticket. In the field choose product I can not select anything “No theme or plugin licenses found”. I sent even more to support@astoundify.com but I did not receive a reply. I need to make changes to the site and do not know how to contact the support team. Please help. Thank you

Hey there,

Thanks for reaching out to us.

I do not seem to trace any emails from you. Kindly try and resend the email to support@astoundify.com.

Let me know once you do so.

Kind Regards,
John from Astoundify
Support Lead


Knowledge-base | Support Ticket System | Astoundify Facebook Community

Can I have two different Contact Form for two different listing categories?

Hey there,

In relation to your question here, unfortunately that would not be possible by default. Implementing this would entail custom work.

Please feel free to reach out once again in case of any questions.

Kind Regards,
John from Astoundify
Support Lead


Knowledge-base | Support Ticket System | Astoundify Facebook Community

Hi. Is it possible to lock listings i.e. let the Admin create accounts for users before they list their business and avoid the whole online payment altogether?

Hey there,

In relation to your question here, yes this is possible but would be more of a manual process by the admin.

Please feel free to reach out once again in case of any questions.

Kind Regards,
John from Astoundify
Support Lead


Knowledge-base | Support Ticket System | Astoundify Facebook Community

I purchased support and it is not updated in the astoundify dashboard, I need to know how to make sure listings never expire.

Hey there,

With respect to your question here, you would need to navigate to your WordPress dashboard and under the Listings>Settings>Listing Submission and leave the Listing Duration section blank.

About the support issue, please email us at support@astoundify.com on this.

Kind Regards,
John from Astoundify
Support Lead


Knowledge-base | Support Ticket System | Astoundify Facebook Community

OK thank you. I see it is at 0 but for some reason some of my listings automatically expired

Hey there,

You would need to leave the value blank, not specify a 0. If the issue persists please email us at support@astoundify.com for some further checks.

Kind Regards,
John from Astoundify
Support Lead


Knowledge-base | Support Ticket System | Astoundify Facebook Community

Hello there,

Wonderful theme, thank for the effort you put on in!

Just want to ask you if there is any way to catch a payment made through WooCommerce and automatically change the status of a listing (from pending to active). I know how to add a hook for WooCommerce but not sure how to change the status of the listing.

Any thoughts?

Thank you!

Hey there,

To effectively assist you with your inquiry, we suggest getting in touch with our support team here:

https://astoundify.com/account/new-ticket/ That way, one of our support personal can offer you guidance on this matter  :)

Kind Regards,
John from Astoundify
Support Lead


Knowledge-base | Support Ticket System | Astoundify Facebook Community

You have, quite literally, stolen from me.

I purchased this theme a while ago but just recently started a project with it. This morning I purchased the “Add-On” Bundle from the Astoudify website and while you certainly charged me for the bundle (confimed on my CC) it did not go to my “downloads” in my profile on the website.

Since I don’t have support on the theme, I can’t submit a ticket on the website, and you have ZERO other options for support. So here I am, stuck.

Let’s put aside how completely unprofessional this is, also the fact that you have a massively obvious support hole and that you it’s a signficant technical oopsie, at the very least someone buying an addon should be able to get some sort support in a reasonable amount of time.

No?

Please responding back with some form of email or contact method so we can fix this.

Hey there,

I’m sorry to hear that you are encountering issues with your download.

Kindly email us about these queries at support@astoundify.com.

We look forward to assisting you.

Kind Regards,
John from Astoundify
Support Lead


Knowledge-base | Support Ticket System | Astoundify Facebook Community

Thanks for reaching out – I’ll send you an email shortly.

Hey there,

Just following up on this. We are yet to receive an email form your end on this.

I look forward to hearing from you.

Kind Regards,
John from Astoundify
Support Lead


Knowledge-base | Support Ticket System | Astoundify Facebook Community

Is there a way to have the Filter by Label area on the search page only show the top / most used 20 labels? I do not want to see 100’s available to select on this page as it will bury the results that display below

Hey there,

With respect to your question here, unfortunately the Listing Labels plugin does not provide such a feature as it currently stands. What would only be possible by default is to have labels returned based on the search results returned.

Kind Regards,
John from Astoundify
Support Lead


Knowledge-base | Support Ticket System | Astoundify Facebook Community

Ahhh to bad – maybe ad this to a future update as anyone that allows listings to insert their own labels instead of selecting from an admin defined list will want this feature.

Hey there,

With respect to your request here, I would recommend adding this to our feature requests pool here: Feature Requests for upvote by other users and further review.

Kind Regards,
John from Astoundify
Support Lead


Knowledge-base | Support Ticket System | Astoundify Facebook Community

Hello, I like this theme and would like to buy it. But I’d like to ask if it’s possible to add the categories field in the home search, this is very a critical criteria for my client.

And also, is it possible to restrict ratings and comments to registered members only ? Thank you.

Hey there, Thanks for showing interest in our theme.

With respect to your questions here, yes these are all possible to implement within Listify.

Please feel free to reach out once again in case of any questions.

Kind Regards,
John from Astoundify
Support Lead


Knowledge-base | Support Ticket System | Astoundify Facebook Community

When will there be new updates?

Hey there,

With respect to your question here, the company was undergoing a restructuring phase hence there were some delays in releasing updates to the theme. Here is an article on this: Astoundify Status. We will however be updating the theme moving forward but I may not be in a position to provide an exact ETA as to the next release.

I hope this helps.

Kind Regards,
John from Astoundify
Support Lead


Knowledge-base | Support Ticket System | Astoundify Facebook Community

I am looking for a each single listing to have good mobile friendly image slider on top. with swipe and full screen features, does your theme support that?

Hey there,

In relation to your question here, what would perhaps be possible by default is the gallery slideshow on the listing pages. This is generated from the uploaded gallery images within a listing. Here is a sample from the demo: https://listify-demos.astoundify.com/classic/listing/evergreen-brick-works/.

I hope this helps. Please feel free to reach out once again in case of any questions.

Kind Regards,
John from Astoundify
Support Lead


Knowledge-base | Support Ticket System | Astoundify Facebook Community

no updates on any themes since Oct, are you still developing or is Listify and Jobify end of life?

Hey there,

Thanks for reaching out to us.

With respect to your question here, yes we will be updating the themes as well as providing support.

Kind Regards,
John from Astoundify
Support Lead


Knowledge-base | Support Ticket System | Astoundify Facebook Community

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