Hi there,

About your questions here, yes, it is possible for users to sign up for free. The theme does not include a Zip code search field, but it is also possible to search listings by Zipcode.

I hope this information helps.

Kind Regards

Hi there,

We are yet to release a theme update. Please ignore the metadata refresh. I would recommend keeping an eye out for the changelog section that we regularly update once there is a theme update.

Kind Regards

Hi there,

About your question here, unfortunately, this is not possible by default. You can however use a third-party plugin of your preference to add this.

Kind Regards

Hi there,

Sorry for the late reply.

About the questions here;

1. Yes, this is possible, but you will need to use a plugin such as WP Job Manager Field Editor to edit your listing submission fields to capture different data of your preference.

2. It is possible to disable the reviews section.

3. Sorry about this. We have rectified the issue. However, the dashboard is only accessible to logged-in users.

I hope this information helps.

Kind Regards

Hi there,

Yes, you can use the theme for a clinic directory site. Regarding Elementor, unfortunately, by default, you cannot use Elementor to edit the header and footer since these are not designed using Elementor. However, you can create your own custom Header and Footer templates using Elmentor Pro and Elementify, which you will need to separately purchase.

I hope this information helps.

Regards

If I create my own header and footer using elementor, would I also be able to insert the search fields into my layout?

Hi there,

Unfortunately, this wouldn’t be possible by default.

Kind Regards

Hi there,

About the questions here:

1. Unfortunately, this feature is not available within the theme. Implementing such a functionality would entail extensive custom work.

2. Sorry, you will need to trigger this via search. There is no automatic listing on initial load based on a user’s location.

3. We are committed to ensuring the theme continues to grow and remains reliable for years to come.

4. We haven’t officially tested Youzify with the Listify theme. However, Listify is built on default WordPress standards, so in theory, the plugin should work without issues as long as there are no conflicts. However, it’s important to note that our user role management is primarily controlled by the WP Job Manager and WooCommerce plugins. Therefore, it’s essential to ensure that Youzify is compatible with these plugins as well for seamless integration.

5. Sorry, this is not a feature present within the theme. It would entail custom work to implement.

I hope this information helps.

Kind Regards

Hi there,

About your questions here, while most of the features are possible, since the teachers will be the listings, unfortunately, a listing profile would not be available. What you can have is a profile for the listing owner. A section for documents upload would also not be available. Ratings will also only be possible by default within the listings.

Should you have any questions, please do let us know.

Kind Regards

Hi there,

Thanks for your interest in Listify. Here’s a breakdown for each of your questions:

Disable user registration & manage listings as admin User registration is handled by WooCommerce and WP Job Manager. By default, it happens during listing creation. You can disable this in WP Job Manager → Settings → Listing Submission so only the admin can create and manage listings from the WordPress dashboard.

Location structure – Countries → Regions → Cities By default, Listify uses the full formatted address from Google Maps for listing locations. If you want a hierarchical location setup (e.g., Country → Region → City), you can use the Regions for WP Job Manager plugin, which adds regions as taxonomies. This would allow you to set up a structure like:

France (parent)

Brittany (child)

Normandy (child)

Cities within each region Visitors can browse all listings under the parent location, or drill down into regions and cities through linked location pages.

Custom fields for listings The theme includes default fields, but to add new ones you’ll need the Field Editor for WP Job Manager plugin. This lets you define additional fields and control which appear on listing pages.

Search & filters Out of the box, filters include keyword, category, and location. To add more filter options (such as checkboxes for features or filtering by custom fields), you can use the FacetWP plugin with WP Job Manager. This allows advanced search/filter setups.

Viewing the backend We don’t provide backend access as part of the public demo. To explore the admin settings directly, the theme needs to be purchased and installed in WordPress.

Let me know if you’d like links to the plugins mentioned above so you can review them before making a decision.

Kind Regards,
Brian from Astoundify
Support


Knowledge-base | Support Ticket System

Hello there,

Thank you for your question. We apologize for the delay in updating the changelog.

The new update includes several bug fixes and minor improvements to enhance the overall stability and functionality of the theme. These changes address issues with the demo import process and ensure that some key features, such as reCAPTCHA, are working correctly.

We are working to get the changelog updated as soon as possible.

Best regards,
Brian from Astoundify
Support


Knowledge-base | Support Ticket System

Hi there,

Thank you for bringing this to our attention.

To help us investigate the issue more closely, please go ahead and create a support ticket with us. You can do so by getting in touch with us here: Create a New Ticket

Hope this helps. If I can be of any further assistance, please let me know!

Best regards,
Brian from Astoundify
Support


Knowledge-base | Support Ticket System | Astoundify Facebook Community

Hi there,

Yes, absolutely — as an administrator, you can create listings yourself directly from the WordPress dashboard or even from the frontend, just like any other user.

You have two options:

From the Backend:

Go to Listings > Add New in your WordPress admin dashboard.

Fill in the listing details and publish it — no approval or payment required.

From the Frontend:

Visit the Add Listing page on your site (e.g., /add-listing/).

Fill out the form as usual. Since you’re logged in as admin, you’ll bypass any submission restrictions or payments (unless you’ve enforced those rules globally).

Let us know if you need help customizing the form or managing listings!

Best regards,
Brian from Astoundify
Support


Knowledge-base | Support Ticket System | Astoundify Facebook Community

Thanks, we have bought the theme!

Hi there,

Thanks, and we’re glad to hear you’ve purchased the theme — we hope you enjoy working with it!

If you run into any issues or have questions along the way, feel free to create a support ticket with us at any time: Create a New Ticket

We’re here to help!

Best regards, Brian

Hi there,

Thanks for your follow-up.

To clarify, the Astoundify add-on plugins such as:

Contact Listing for WP Job Manager

Regions for WP Job Manager

Simple Registration for WooCommerce

are not included or automatically updated with the theme update. These plugins are updated separately, and we typically push updates for them independently when needed.

As for the WP Job Manager Field Editor, that plugin is not developed or maintained by our team at Astoundify. For any updates or support related to that specific plugin, you would need to reach out to its respective developer or vendor.

Let us know if you need help confirming the latest versions of our plugins on your site.

Best regards,
Brian from Astoundify
Support


Knowledge-base | Support Ticket System | Astoundify Facebook Community

But isn’t the theme depending on the plugin “WP Job Manager Field Editor”? How can it then be up to me?

In regards to Contact Listing for WP Job Manager, Regions for WP Job Manager and Simple Registration for WooCommerce – can you guarantee that they wont have any errors or be the cause of the theme not working properly?

Hi there,

Thanks for following up.

To clarify — the theme does not depend on the WP Job Manager Field Editor plugin. This plugin is entirely optional and mainly used by users who wish to customize or manage listing fields more extensively. It’s also important to note that this plugin is not developed or maintained by us, so we do not have control over its updates or functionality.

As for the other three plugins you mentioned —

Contact Listing for WP Job Manager

Regions for WP Job Manager

Simple Registration for WooCommerce

These are fully supported and compatible with our theme, and we can confirm they work correctly when configured properly.

If you’re facing any issues related to these plugins or their interaction with the theme, we kindly ask you to create a support ticket with us here: https://astoundify.com/account/new-ticket

Please also include temporary login credentials so we can troubleshoot directly on your setup.

Let us know if you need help creating the ticket — we’re happy to assist.

Best regards,
Brian from Astoundify
Support


Knowledge-base | Support Ticket System | Astoundify Facebook Community

Hi there,

Thanks for reaching out with your concern.

Please rest assured that our plugins are fully functional, actively maintained, and designed to work seamlessly with our themes and the latest versions of WordPress. While there may have been occasional bugs in the past, we’ve addressed these through regular updates and fixes.

The plugins available in the WordPress Plugin Directory are often just a part of the plugin versions we provide directly through our themes or our website. So no, purchasing separately is not always necessary — if you’ve acquired one of our themes, the associated plugins are typically bundled and included for full functionality.

If there’s a specific plugin or issue you’d like us to look into, feel free to share more details and we’ll be happy to assist.

Best regards,
Brian from Astoundify
Support


Knowledge-base | Support Ticket System | Astoundify Facebook Community

Hi there,

Great question!

With the Listify theme, bulk importing listings is indeed possible using the WP All Import plugin, which the theme is compatible with.

If you’ve scraped business data from Google and stored it in a Google Sheet, you would first need to export it as a CSV file. From there, you can import the data into your WordPress site using WP All Import.

However, please note that:

You’ll need to manually map each column in your CSV (e.g., title, description, address, phone, etc.) to the appropriate listing fields used by Listify.

This process is doable, but it can be quite involved, especially if you have many custom fields or if your scraped data isn’t clean or consistent.

So yes — it is possible, but it will take some effort to ensure everything imports properly and displays as expected.

Let us know if you’d like a general guide on how to structure your CSV for WP All Import!

Best regards,
Brian from Astoundify
Support


Knowledge-base | Support Ticket System | Astoundify Facebook Community

Hi there,

Thanks for following up.

To investigate the issues you’re currently experiencing, we would still need a support ticket created where you can securely share your WordPress admin and FTP credentials with us. This allows our team to dig deeper and identify the exact cause of the slowness and search functionality behavior you’re seeing.

Please note that in order to receive technical support, Envato requires an active support license. This is part of their terms and applies across all themes and authors on the platform. While we understand your frustration and history, continued support beyond the included period does require renewal.

That said, we’ve already resolved several major pain points with the theme in recent updates, including compatibility with newer WP Job Manager versions. Once you share your site access via a support ticket, we’ll be happy to review your setup thoroughly and help get things working smoothly.

You can create a ticket here: CCreate a New Ticket

Looking forward to assisting you further.

Best regards,
Brian from Astoundify
Support


Knowledge-base | Support Ticket System | Astoundify Facebook Community

But Brian, you have acknowledged that there was an issue your side and we rolled back to the previous WP manager version which has helped as a temporary fix. We’ve bought support licenses before only for you to acknowledge similar issues with the theme. Why do we have to keep paying to bring issues with the theme to your attention?

Hi there,

Thanks for your continued feedback and I completely understand where you’re coming from.

To clarify, the compatibility issue between Listify and the latest version of WP Job Manager that you originally reported was indeed acknowledged and has since been resolved through a theme update. This fix was implemented after your initial report, and we truly appreciate your patience during that period.

If you’re now encountering issues even after updating both Listify and WP Job Manager, it’s likely caused by something else — such as a plugin conflict, hosting configuration, or customizations on your site. To properly diagnose this, we would need access to your WordPress admin area and ideally FTP — which, as mentioned before, is handled securely via our support ticket system.

Unfortunately, without access through a support ticket, there’s very little we can do from our end, as we’re unable to assess your site environment or test the issue in a safe way (e.g., on a staging copy).

We understand your concern about paying for support again, especially when past issues were theme-related. However, per Envato’s policy, technical support is only available with an active support license. This applies across all items and authors on the platform — not just us.

That said, we are more than willing to help resolve the issue for you once a ticket is submitted. We’ve addressed many of the past pain points in recent updates and will ensure that your setup is functioning optimally as well.

You can create a ticket here: https://astoundify.com/account/new-ticket/

We’re here to help and want to make sure your project runs smoothly.

Best regards,
Brian from Astoundify
Support


Knowledge-base | Support Ticket System | Astoundify Facebook Community

Your theme (Listify Child) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. Suggestions to fix this:

Update your theme to the latest version. If no update is available contact your theme author asking about compatibility with the current WooCommerce version. If you copied over a template file to change something, then you will need to copy the new version of the template and apply your changes again.

My conclusion. do not buy this plugin unless you are ready to buy other bundles from the author! i cant even find the listing payments bundle

Hi there,

Thank you for reaching out and sharing your concerns. We’re happy to clarify everything for you regarding Listify and help you get back on track using the theme.

1. Is Listify now a job board theme? Listify is not a job board theme by default. It is still a directory listing theme, and its flexibility allows it to be used for various types of directories — including business listings, services, and even job listings if that’s your use case.

The confusion likely comes from the use of the WP Job Manager plugin, which is bundled with the theme. This plugin serves as the engine for listing management, regardless of the listing type (e.g., restaurants, businesses, events, or jobs). Think of WP Job Manager as the framework that enables listings, not strictly job postings.

You can customize your terminology and features to fit your specific directory niche using plugins and settings.

2. How to Upload Categories You can create or import listing categories in two ways:

A) Manually via WP Admin: Go to Job Listings > Categories.

Add your categories one by one.

B ). Import via CSV: To bulk upload categories and listings:

Install the WP All Import plugin or a similar CSV importer.

Use a CSV file formatted with appropriate headers (e.g., Title, Description, Category, etc.).

Map the CSV fields to your listing fields during import.

We can guide you step-by-step through this if you provide your data format.

3. WooCommerce Template Warning The warning you’re seeing:

“Your theme (Listify Child) contains outdated copies of some WooCommerce template files…”

This is a common notification and not necessarily an error. It appears when WooCommerce updates its templates and the theme hasn’t yet been updated to reflect those changes.

Recommended action:

Make sure both the Listify parent theme and the Listify Child theme are updated to their latest versions.

If you’re using a heavily customized child theme, you may need to manually update the WooCommerce template files inside your child theme.

We’re happy to help review those template files if needed.

4. Concerns about Additional Plugins (e.g., Listing Payments) We understand the frustration when expectations aren’t clear. Listify includes a lot of core functionality, but some advanced features like paid listings do require the use of WP Job Manager add-ons, such as:

Listing Payments (to charge users for submissions)

WooCommerce Paid Listings (integrates with WooCommerce)

These are third-party extensions maintained by WP Job Manager, not part of the theme itself. This modular structure allows users to choose only the functionality they need.

In Summary: Listify is still a directory theme and uses WP Job Manager as the listing engine, not just for jobs.

You can customize your listing categories and terminology to match your niche.

WooCommerce template warnings are common and often resolved with a theme update.

Some advanced features are optional paid extensions, not included by default.

Please let us know your specific use case (e.g., real estate, local businesses, services) and we’d be glad to recommend the exact setup and plugins you need — no unnecessary purchases.

Thanks again for your patience, and we’re here to help you get the most out of your Listify setup.

Best regards,
Brian from Astoundify
Support


Knowledge-base | Support Ticket System | Astoundify Facebook Community

Hi Prabhakar,

Thanks for reaching out!

Yes, the Listify theme is flexible and can be used to post any kind of listings, including AI tools. You can easily customize the listing types, fields, and display to suit your specific needs. Whether you’re showcasing software tools, platforms, or services, Listify can be adapted to fit your directory’s structure.

If you need help setting it up for AI tools specifically, feel free to contact us through our support system after purchase — we’d be happy to assist.

Best regards,
Brian from Astoundify
Support


Knowledge-base | Support Ticket System | Astoundify Facebook Community

is there any way to test the theme?

Hi there,

Thanks for your interest! To test the theme, you’ll need to purchase and install it — we don’t currently offer a trial or demo version for direct testing.

However, you can preview the theme’s functionality and layout through the live demo on Themeforest, which gives a good overview of what to expect.

Let us know if you have any questions before purchasing — we’re happy to help!

Best regards,
Brian from Astoundify
Support


Knowledge-base | Support Ticket System | Astoundify Facebook Community

Hi there,

Thank you for reaching out.

At the moment, there have been no official compatibility tests conducted between our theme and the wpDiscuz plugin, so we cannot guarantee that it will work seamlessly with our setup.

If you decide to try it out, we recommend testing it in a staging environment first to ensure it behaves as expected.

Let us know if you have any other questions!

Best regards,
Brian from Astoundify
Support


Knowledge-base | Support Ticket System | Astoundify Facebook Community

Hi there,

Thank you for your interest in the Listify theme!

To answer your questions:

Hiding the map section: Yes, it’s possible to hide the map that appears behind the details on the companies category page. You can do this either by adjusting the theme settings or by using some simple CSS.

RTL and Arabic support: Absolutely! The Listify theme is compatible with RTL (Right-To-Left) languages like Arabic. You can also use popular translation plugins like WPML to fully translate the site, including all text and fields, into Arabic.

Please let me know if you have any other questions — I’m happy to help!

Best regards,
Brian from Astoundify
Support


Knowledge-base | Support Ticket System | Astoundify Facebook Community

Hi there,

Thank you for sharing this with us!

We will go ahead and pass this information to our development team for review. Please note, however, that WooCommerce template updates like these do not affect the normal functionality of the theme. You can continue using the theme without any issues in the meantime.

If you experience any specific problems related to this, feel free to let us know.

Best Regards
Brian from Astoundify
Support


Knowledge-base | Support Ticket System | Astoundify Facebook Community