101 comments found.
Hi, i just downloaded your theme… I can’t import demo. It says error
I too sent to you a ticket in your platform
Hello sir,
I am sorry for this inconvenience. I will check the issue and update soon.
Thank you.
I continue with the same problem
Is there another way to do it? manually?
Hello sir,
Yes .. you can import manually. We included demo content theme bundle file.
also updated the demo import issue.
Thank you.
just bought the theme.. still cant add the demo files.. one clic importer says importing please wait until crash, WP importer adds half files.
cant upload all media files
Hello Sotoserres,
Our Demo import working 100% .. Every user importing the demo successfully.
Sometimes demo import depend hosting.. I think your hosting there is restriction for security reason.It might be that the server have stopped working in the moment while images were downloading.
also our support is very quick responsive. We always try to 100% satisfactions of user.
please contact at support. we will import your demo as soon as possible. https://support.wpocean.com/Thank you.
cannot access to the demo
Hello sir,
We area sorry for this inconvenience. We already fix the issue.
Thank you.
I tried to see my support ticket but the support website is offline.
the support site is suspended due to non-payment, if there is no support, then themeforest needs to reimburse everyone that purchased this
Hello sir,
We area sorry for this inconvenience. We already fix the support forum issue withing 6 hours.
Thank you.
I’m having issues installing the demo, i’ve opened a ticket in your support forum and still don’t have a solution
I tried to see my support ticket but in your forum but is offline
Hello sir,
We area sorry for this inconvenience. We already fix the support forum issue withing 6 hours.
Thank you.
Hi, i just downloaded your theme… I can’t import demo. Says, Fatal error while trying to import
Hello sir,
We already fixed and updated demo import issue. and it’s working fine every user.
i think you not installed required plugins. or there is limitation on your hosting.
If you need any help feel free to contact at support. https://support.wpocean.com/Thank you.
I’m wanting to use “The Events Calendar” plugin on a site that uses your theme. When visiting the events page I get this error message:
Fatal error: Uncaught Error: Call to undefined function is_product() in /var/www/wp-content/themes/barristar/includes/frontend-functions.php:390 Stack trace: #0 /var/www/wp-content/themes/barristar/theme-layouts/header/title-bar.php(117): barristar_title_area() #1 /var/www/wp-includes/template.php(724): require(’/var/www/wp-con…’) #2 /var/www/wp-includes/template.php(671): load_template(’/var/www/wp-con…’, false) #3 /var/www/wp-includes/general-template.php(168): locate_template(Array, true, false) #4 /var/www/wp-content/themes/barristar/header.php(87): get_template_part(‘theme-layouts/h…’, ‘bar’) #5 /var/www/wp-includes/template.php(722): require_once(’/var/www/wp-con…’) #6 /var/www/wp-includes/template.php(671): load_template(’/var/www/wp-con…’, true) #7 /var/www/wp-includes/general-template.php(41): locate_template(Array, true) #8 /var/www/wp-content/themes/barristar/page.php(57): get_header() #9 /var/www/wp-includes/template-loader.php(98): include(’/var/www/wp-con…’) #10 /var/www/wp-blog-header.php(19): r in /var/www/wp-content/themes/barristar/includes/frontend-functions.php on line 390
Does your theme support The Events Calendar plugin?
Hello sir,
is_product() is a built in function for woocommerce. there is no possibility undefined function.. because we used condition.
I am not sure why showing this error.. any user not send this error .. the theme support The Events Calendar also.
Can you please create a ticket at support https://support.wpocean.com/
I will check the issue and update.
Thank you.
Hello, very basic question here: I successfully uploaded the theme but I can’t find any of the 3 home page templates… how do i load them? thanks…
Hello sir,
If you want these 3 home page .. you need to installed demo date. after installing required plugin you will find a option import demo.
For more query please contact at our support forum. https://support.wpocean.com/Thank you.
Hi, how can I edit title bar (bg image, title, breadcrumb) f.e. in personal lawyer page?
Hello sir,
You can edit from page options. If you need more query ..please make a ticket at support.
Thank you.
do you have color variations of the template?
Hello sir,
You can change every section color. also if you need any other color … after purchase just contact our support. They will help you.
Thank you.
Hey there, I’m encountering a site-breaking bug. Whenever I try to install the required plugins, all the mouse clicks triggers a download PHP file. Not sure at which instance this happens, but the last plugin I installed before encountering this was Elementor. Also, I cannot seem to install the codestar framework. Hope you can help me here ASAP as I need this as soon as possible, otherwise, I would have to request for a refund. Sorry and thanks.
This is the error I get when installing the codestar framework from the Appearance tab: “Downloading installation package from http://wpocean.com/plugins/codestar-framework.zip…
Download failed. cURL error 7:”
I have now tried installing codestar framework and elementor directly by uploading the FREE version plugin. Will this work correctly if I do so?
Hello sir,
This problem is a very common server related issue. In most of the cases not created by a particular theme or plugin, nor by WordPress.
You can contact your hosting provider for fix the issue.
Yes, if you upload directly .. it will work also.
for any query please make a ticket at support. https://support.wpocean.com/Thank you.
Yesterday I left a comment on the support page, but today it says that the account has been suspended.
Hello sir,
I am sorry for this inconvenience. Can you please create again a ticket at support.
I am available now.
Thank you
How can we reduce the height of the slider?
Hello sir,
I am sorry for late reply. today is the holy day.
For any kind of help , please make a ticket at our support https://support.wpocean.com/Thank you.
Hi, i’m unable to import demo. Takes to much time to import and then delivers an error. Anything to do with php definitions?
Hello sir,
We already fix the demo import issue and everything working fine. Can you please check again.. if still unable to import please make a ticket at our support forum https://support.wpocean.com/
Thank you.
Hi, still not working… It says “Importing, please wait!” for infinite time. After almost one hour I have to cancel and it just import part of it.
Hello sir,
Every buyer importing the demo by single click. I am not sure why you face this issue.
Can you please make a ticket at support forum https://support.wpocean.com/
I will check the issue.
Thank you.
Dear sirs, I’ve posted two tickets 2 days ago and I need help.
Hello sir,
We already answered your ticket. Please follow the support forum.
Thank you.
Hey I am facing issues with the testimonials. I am getting jquery issues once I changed the content.
Hello sir,
Can you please create a ticket at our support forum. https://support.wpocean.com/I will check the issue and update.
Thank you.
The archive could not be installed. The topic does not have a style sheet style.css. Tell me what to do?
Hello sir,
Can you please write details about your query at our support forum. https://support.wpocean.com/Our Support team will answer your question as soon as possible.
Thank you.
Hello, I would like to have information about the following topic “Barristar”. I want to make a menu with several levels (submenus). Is possible ? What is the limit in terms of tree level? Tanks in advance. Regards.
Hello sir,
Yes , Our Theme support multi Lavel Menu. You can use use unlimited menu as you need.
Thank you.
Hi,in your theme demo there is a section “About Us” in homepage under the slider. The signature u used, belong the most significant man in Turkish history Mustafa Kemal Atatürk.
Which is u can see here; https://bit.ly/2m1huB1 and here: https://bit.ly/2mQelUR
So i guess you are now allowed to use this signature. Could you please remove from your Demo?
Thank you for inform me.
I will sure remove the signature.
Thank you.
Hello, How do I change the logo in the footer? I try to change this in the barrister widget text but the tag is -> footer_logo=”226”. Thanks
Hello sir,
Thank you for purchasing our Theme. Can you please make a ticket at our support forum.
I will sent the shortcode for footer
Thank you.
Where is the link to make a ticket?
Done… but this is complicated due to a problem that should not have existed
Myticket…6 hours without an answer…
Hello sir,
Already answered on support ticket. Please check the support forum.
Thank you.
