35 comments found.
Hello ThemeRex Team! great great great theme you have there! We are really impressed 
I read in the documentation that you can trigger a popup notification or panel through a button click… however it is not very clear wether you set the ID and add a £ sign in front of it on the button.
Here is what I tried to set up: layout element: https://www.screencast.com/t/0QFM9Ocp button element: https://www.screencast.com/t/sUKEGbmogDvN
When I try this and click on button – it opens a new window to this link http://xn--example_popup-9na/
Do you have a video on how to set it up? any help would be greatly appreciated. link to the website in Prod: http://prod5.lverbeeck.com/
PS: before you ask to open a ticket, please note that we acquired the theme through our Envato Elements subscription. I am aware that i won’t get support and I can do without this popup – however , it would be really really great to have an explanation on how to setup this panel / popup
Thanking you in advance! have a great day ahead!
Crealys Team
Hello,
Thank you for choosing our theme!
According to the Envato Elements policy, items downloaded on Elements are not supported. However, we highly value our customers’ requests and understand your need for assistance
Please use # instead of £ in the”Button URL” field – https://prnt.sc/us3011
Regards.
Hello! YES!!!! thank you so much for your help ! even if I’m not allowed support! this is what I love to hear from a dev team! 5 star for you guys! you made my day
We’re lucky to have you. Thanks for being such a fantastic customer!
Have a nice one!
Hello Christine! Hope the team is holding great despite the virus crisis.
The theme has the single product title set to “display:none” on single product page. (since the title is in the header on top). when i remove the header, then the product name is hidden and all I see is the price of product, description etc…
Would you be so kind to indicate how to override this fuction to display the title?
Thank you so much and best regards.
Ludovic V
Hello Ludovic V,
I would love to help you. But the Themeforest comments section is meant only for presale and general questions. We are not able to provide detailed support here.
Please create a support ticket and provide your website details at https://themerex.net/support/. Our support team will gladly assist and guide you.
Regards.
To get more details on how to receive support, please submit a ticket with the name of the theme to category “Pre-sales Question” at https://themerex.net/support/
Thank you!
in woocommerce I added a new product. everything looks nice except it doesn’t show me the title anywhere on the product page. How do I turn on the display of the title of each product?
Hello,
Could you please submit the support ticket at https://themerex.net/support/ to get qualified help from our support team.
Best Regards,Hi, nice to meet you! I purchased the theme, but I can’t access to the theme support. I login on themerex support but this theme is not on my account. I have some issues, how I can get the support that I need? Thank you so much, have a nice day.
Hello,
I see you’ve managed to submit the ticket. It was replied. Please check it. Thank you!
Best Regards,Hi, are all the pages build in Elementor like this one? http://iona.themerex.net/home-5/ really like the designs but I don’t want the Elementor or VC page bloat.
Hello,
Thank you for your interest in our theme!
The theme is created with Elementor. You can check this link for more info on how home 5 page is created and customized http://iona.themerex.net/doc/#homepage_settings_page_5. For other homepages please check this link http://iona.themerex.net/doc/#homepages.
Best Regards,Hello!
I have some presale questions to Iona template:
- Is it possible to configure shop layout to three columns and a left sidebar with Categories, filter, etc. ?
- Can you show the colors, sizes of a product in the main product area, right next to the title of product?
- Is it possible to use Mega menue?
- Does your theme work with Events Calendar and Tickets Plus plugins?
Thanks a lot in advance for your answers! Marlene
Hello Marlene,
Thank you for your interest in our theme!
1. Sure, it is possible to perform in Appearance – Customize options in admin.
2. Sure, it is possible to add these options to the product page https://docs.woocommerce.com/document/variable-product/
3. You may try using the plugin with the theme. In case some additional stylesheets are needed for its full compliance with the theme, our Customization studio can create them for you. The theme uses the Layouts feature. There is the Submenu Layouts option which displays submenu layouts. Thus, it is possible to create custom dropdown menu via Elementor Page Builder without installing Uber Menu/Mega Menu plug-ins. Please check this link for more info http://iona.themerex.net/doc/#layouts_default.
4. You may try using the plugins with the theme. In case some additional stylesheets are needed for their full compliance with the theme, our Customization studio can create them for you.
Best Regards,Hi! I’m would like to buy the theme, but I have a question, there’s a way to have a product gallery with multiple images in the single product page? Have you got any examples online? thanks
Hello,
We deeply apologize for the delay. Looks like your comment was lost.
The theme fully supports WooCommerce that allows you to easily create a product gallery on Single Product page. Please review the guide – https://docs.woocommerce.com/document/adding-product-images-and-galleries/
Regards.
Support
Themerex Portfolio
Website
Hello, Please advise your theme support AWS media off load plugin and also compatible with other 3rd party plugins. thanks.
Hello,
Thank you for your interest in our theme!
We do not guarantee the theme compatibility with third party plugins. You may try using the plugin with the theme. In case some additional stylesheets are needed for its full compliance with the theme, our Customization studio can create them for you.
Best Regards,can you please provide me the trial version of your theme so I can test it first and then purchase it with full confidence?
Hello,
I think we can figure something out for you, please submit a ticket to category “Pre-sales Questions” at https://themerex.net/support/.
Best Regards,It seems modern but it really awful. There are some bugs. They only want money.
Hello,
We are surprised to hear about the bugs and extra money.
You’ve reported the issue which was fixed by the support operator on your site and was related to Themerex Addons plugin version. No extra costs were ever mentioned in the ticket.
Best Regards,My problems is solved by Kira Burns. Thank you.
Sure, we are happy to help!
Hello ! Is your theme compatible with a multilingual website ? is it compatible with WPML ? Thanks in advance for your reply !
Hello,
Thank you for your interest in our theme!
Sure, you can use the theme with WPML, the theme is WPML-compatible.
Best Regards,Hi,
1) Is there any way to show related products slider on a page, with or without shortcode. 2) When i try to put this shortcode on a page ” [products limit=”9” columns=”3” order=”DESC” category=”cosmetic-boxes” paginate=true] ” it will show the pagination on Elementor editor but when i try to access page, it wont open that page saying 500 internal error.
Please let me know if there is anything i can do to fix this. Thanks
Hello,
Please check this link for more info about the error https://themerex.ticksy.com/article/2609
As this Themeforest forum is meant for mainly pre-sales questions, please submit the support ticket at https://themerex.net/support/ to get qualified help from our support team.
Best Regards,Hi, I bought your templete and I installed on wrong domain. Then I have deleted my wrong domain, but when I try to activate this templete on my new domain; I receive error which is “this purchase code already activated different domain.” How can I deactive my purchase code? Thanks
Or could you please deactive my licence and give a new licence? Thanks
Hello,
Could you please submit the support ticket at https://themerex.net/support/ to get help on this matter.
Best Regards,Good luck!
Thank you!
Appreciable work, great! Good Luck with Sale
Thanks a lot!
Great Work, Congratulations GLWS
Thank you!
Congratulations, Nice Work, GLWS
Thanks so much!
