3847 comments found.
Hi. Idea for update: In element, create “Price Tour” to have dynamic price. Like this, if we put n page tour anywhere “tour price”, if we change the price, we don´t need edit “text price manual”. For example, I have the price at top and another time in details tours, if I did a change, i must be change here. I think this option can help. bye
That’s for different purpose. We still need to use those as separate boxed because the upper box will show the ‘starter’ price (static text) in the tour price on the right. It’s for marketing purpose for tour author.
How can I make the header transparent in mobile,though its working fine on desktop? I tried this code but its not working properly.
@media (max-width: 767px) { .traveltour-header-background{ background-color: transparent; position: absolute!important; } }
www.triplou.com
Hi,
The header in mobile require a background to display it properly, so we can’t support transparent in mobile layout.
Yes, It should take the banner image as background is what I meant. The above code is working good, the only thing is the position of navigation bar after putting that.
Hi,
Unfortunately, it’s out of our support as I’ve mentioned above, we don’t provide support for transparent in mobile because it’s require customize.
Hi Team,
I am trying to use the premium features of Slider Revolution but not being able to use. Though its comes pre-purchased with the theme. It is asking me to activate the plugin using Purchase code. I tried to use the Envato purchase code but didn’t worked sadly. Please let me know how to fix this issue as I want to use the slider premium templates.
Thanks!
Hi,
Unfortunately, it’s the restriction from revolution slider, they require a license if you want use premium templates. We can’t do much about it, sorry about that.
HI,
i have something wrong when i add my social media link.
I add the link but it’s open in privacy policy page or 404 page.
Please Advice
Can you please submit ticket in our support website? Our dev and supporters only provide support in there, not here 
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much! 
Hi. I repeat you the same because another time it´s the case. We need with block tour can select manual tour with the same option styles. It´s terrible don´t have it. a lot plugin grid have this option. Improve better version xxx any update are only few changes. What´s the plan for 5 version ? Do you send to buyers a form questions to see what you do improve for this very important update ¿?
Hi,
For payment method. PayPal is work fine but the stripe via credit card option is not working. Could you please help me ?
i had checked the stripe API key log, there is no request log from the publish key but i put correct key in the setting.
Hi,
I’m not sure what wrong, please send your purchase code with this link: https://themeforest.net/comments/23912311 to my email: support.loc@goodlayers.com and we will take a look together.
Done
Hi. Is there any plug-in to this theme to make it possible to upload travel documents as pdf files to client dashboard? Thank you
We have purchased the theme at my work…
Hi,
Unfortunately, we don’t have an option to attachment pdf in client dashboard.
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My theme not working purchased last month hikeing theme but mobile icon not showing & desktop icon color blue automatically . Please make 1 video how to home page use . Like color, icon , logo ,link … thank-you
Can you please submit ticket in our support website? Our dev and supporters only provide support in there, not here
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
Hi there, I am eager to purchase the theme. I saw your demo but there is no feature like Cancel Booking
When I create a new booking with all details and book via MAIL, it takes me to dashboard where I see my ‘Current Booking’ is Pending Status. But when I click to the ‘X’ button it deletes the Booking but its not showing booking cancelled or there is no cancelled history. Without getting the cancellation details how can I initiate refund to my customers?
Thank You
Hi,
Unfortunately, we don’t have cancelled history, but you still able to see this booking in Transaction Order for Admin.
Thank you for your interested by the way
How can i change a flat icon ” Airplane takeoff ” in tour
Hi,
You can change it in: wp-content/plugins/tourmaster/include/pb/tour-style.php file line 289.
Is there anything new on the spam-issue? I got almost 2.000 new spam-Accounts A MONTH from russian email-adresses. None of the common Spam-Plugins for Wordpress can handle this. What can i do?
Hi,
In the last version, we have integrate recaptcha for register and enquiry form. You can try update it to latest version then take a look in: Tourmaster > General > User / Template to enable it.
Thank you! I`ll test it!
Do you support mega menu? I liked the theme but didn’t see any mega menu option. Thanks
Hi,
Our theme support for mega menu. Thank you so much for your interest, by the way .
Hello! There is a problem when I’m trying to create a ticket and getting error “Sorry, that purchase code is for a different Envato product.”, but code has to valid – i’ve made double check
Hi,
Please make sure you select correct product: https://photos.app.goo.gl/M7KujSoueas2jbdXA .
Yes, my mistake. Thank you.
Hi,
You’re welcome!
Good day. Before buying, I study the documentation. Question: I did not see how it is possible to edit a user template that was already created and placed on different pages? In other topics, I used the Templatera plugin
Hi,
First of all, thank you so much for your interest .
The user page use hard code, so if you want adjust it, you should have coding knowledge to do it.
thanks, maybe I didn’t ask the question correctly. For example, I have 100 tours. In each of them I used a custom template “place” with an indication of the place of departure – “place of departure – street of happiness.” After a while, my destination street has changed, do I need to change this in 100 rounds? In other topics, I just change the data in the place template
Hi,
I think you want mentioned to sync template, we have a plan to add it in our theme in next update. So you can create a tour template post then add the template to all tours, after if you need change something in tour post, you just need change it in tour template post and it will apply to all tours. Unfortunately, I don’t have ETA for it, but it will available soon.
Yes, something similar. But it’s not exactly connected with tours (on regular pages the same blocks can also be changed which can be quickly changed). I would like to see in the topic the functionality similar to the function of the plugin “Templatera”
Hi,
Unfortunately, we can’t support for it.
May i know any plugin can be duplicated the tour post ?
Hi,
Sure, check the plugin ‘Duplicate Posts’. Make sure to enable Tour post type from its setting as well.
Cheers!
thanks
I remember you, and I think it´s mandary and obvious update, we need in option “block tours” can chose style for desktop and style for mobile. + have option choose tours for name. Hope you consider my opinion. Thanks.
And SEO FRIENDLY : for option Custom Url, we need options follow or not follow in any ‘custom url’ in block…. it´s very important…..
Hi,
1. We will consider if there’re many requests for this.
2. In this case, you may consider to use third party SEO pluign. The theme doesn’t have ability to do that by itself.
Hello, I have been going through your demos, the theme is good. However, I plan to use this for vacation rentals not tours. So here is my question: would it be possible to change the ‘tour’ in the links to ‘property’ so instead of “add tour”, it will be “add property”. Is there a feature like that in the theme to replace the text with my own words?
Thank you in advance for your response.
Hi,
First of all, thank you so much for your interest .
1. You can change the tour slug to the custom slug as you wish.
2. You can translate the theme/plugin string to your string.
Do you have dynamic pricing for the tour package? Ex. 2 persons – $100/person 3 persons – $80/person 4 persons – $50/person
and for currency, do you have Philippine peso?
Hi,
You can do it with group package type. For the currency, you can change it as you wish.
Thank you for your interest by the way .
Just to confirm, I can add as many group package as i can? Group of 2 – $100/person Group of 3 – $80/person Group of 4 – $50/person Group of 5 – $40/person
Price will show person? and not the total price for the whole group?
Hi,
You can create as much group as you wish, but the group will show the price of whole group, not price per person.
Hi, is it possible to change some of the wording i.e. change ‘Tour’ to ‘Experience’ and ‘Seats’ to ‘Spots’? This theme would work well for a project of mine but I’m not selling tours, I’m selling services/experiences. Thanks!
Hi,
It’s possible. Thank you for your interest by the way .
how hard is to add a new payment method because we are in southamerica and we need to use other solution different to paypal and so. We have own developers but have you got documentation related to payment issues?
Hi,
We can guide you where to look when you try to integrate your payment gateway. Thank you for your interest by the way .
