Hi there,

Thank you for writing to us.

I think the best answer for you would be this help article from our online documentation https://support.inspirothemes.com/help-center/articles/8/26/178/how-to-update-to-the-latest-version

Feel free to contact us at any time.

Best.

Yes, it was the word Lightbox. Says 5 results but blank underneath where it says this.

Thanks, sorry for that this help article will be published tonight. We are continuously improving the documentation.

I appreciate your feedback and understanding.

Hello,

Here is the lightbox help article https://support.inspirothemes.com/help-center/articles/8/14/63/lightbox

If you need further support or have any questions, please feel free to contact us.

Best, Ardian.

Hello, thank you so much for contacting us.

Please take our apologies for the delay, this is an HTML5 template and not a Wordpress theme.

Please contact our support desk so we can assist you further

Thank you for your understanding.

Hello can you kindly check again the support link. And may I ask you which url you were trying to access.

Best

Hello, thank you so much for contacting us.

Thank you for your understanding.

You may need to compress the video file, there are many online tools to do that. Here is one of them https://www.media.io/video-compressor.html

I hope this helps you.

Let me know if you need further support.

Best

I did it but I have the same problem. Please let me know when I can generate a support ticket, I really need help because this functionality depends on the template.

try again and if it does not work.send us your email.

Hello,

Yes, this is the latest version.

We are about to make an update soon.

Thanks

All layout demos can be found inside the Template folder (Template). They start with the file name: home-NAME OF THE LAYOUT.html and revolution-NAME OF THE LAYOUT.html. you can choose any layout and other template pages, and delete the others.

hi, i have 2 questions, 1. when i put a favicon.ico in root folder, it does not work. how can i control favicon? 2. in the page “home-coming-soon-v4.html” there is a subscription box at the bottom of the page, i want to disable it and cannot find the code anywhere. can you advise where to do it? thanks!

Hi

1) Favicons, can be used now as a png image

<link rel="icon" type="image/png" href="images/favicon.png">

Please use instructions in our help center here: https://support.inspirothemes.com/help-center/articles/8/39/190/how-to-generate-favicon

2) The code is

<div class="search-form">
<h6>Stay ready, we`re launching soon</h6>
<form class="form-inline" method="get" action="#">
<div class="input-group center input-group-md">
<input type="text" placeholder="Enter your email" class="form-control">
<span class="input-group-btn">
<button type="submit" class="btn btn-danger">Subscribe</button>
</span> </div>
</form>
</div>

Simply find “search-form” (without quotations marks) and then remove this div.

Best, Ardian.

Hello,

Thanks for writing us.

We tested every link and they all seems to work fine.

Please kindly open a support ticket in https://support.inspirothemes.com and send us your website URL, so we can assist you on this matter.

Best, Scot

Hello,

Thanks for writing us.

Please can you kindly be more specific, perhaps a url or screenshot so we assist you on this.

Best, Scot

Please kindly open a support ticket in https://support.inspirothemes.com and send us your website UR so can investigate this issue further.

Thanks for your feedback. We appreciate it.

Best, Scot

Hello there,

Thank you for contacting us.

Please kindly open a support ticket in https://support.inspirothemes.com and send us your website URL, so we can assist you on this matter.

All layout demos can be found inside the Template folder (Template). They start with the file name: home-NAME OF THE LAYOUT.html and revolution-NAME OF THE LAYOUT.html

There around 120 + 120 Revolution slider layouts (integrated) in the package.

Best, Scot.

I already create a new ticket, hope respond it. Thank you!

Hi Scot, My account can’t create ticket after connect to Enable Envato account, can you help me out of this? my email legionsaa@gmail.com

Hi,

No worries, we already received a ticket from you.

Best

We have updated the support system recently and it could be that there are some issues with the new version.

I am so sorry for this inconvenience.

Please kindly try login with your Envato account or register again.

Best, Scot.

Had to create a new account before i could submit a ticket.

Maybe the support system didn’t read my latest Purchase Code and thought the support status was void?

Hello,

Thank you for writing us.

Yes Polo is RTL supported, to activate the RTL version of any page simply use this code

<!DOCTYPE html>
<html lang="en" dir="rtl">

Best

Hello there

Yes, Polo template is fully responsive and looks perfect in all different device sizes.

With polo you can create any page you like, including user page.

I hope i was able to respond to your questions, please feel free to contact us anytime.

Best

Hello

We are so sorry for the Inconvenience but this is not a Wordpress Theme, so this cannot be installed on Wordpress. Please check the title and item description.

In the meantime if you have any other questions or issues, please do not hesitate to contact us.

Best, Scot.

You’re right, that was a stupid mistake. sorry

sorry for this

Hello there,

Thank you for contacting us.

No worries, we can assist you with this matter, but for this kind of assistance you need to contact our support team here https://support.inspirothemes.com and they will assist you directly. If your support is expired please kindly renew it.

Best, Scot.

Hello there

Thank you for contacting us.

You can create One Page with anchors for page sections easily using a single class and element id.

In the Main menu, add class onepage-menu, then in links find href attribute and add section (or element) id you want to scroll it on click.

Example code:

<div id="mainMenu" class="menu-one-page">
    <div class="container">
          <nav>
                  <ul>
                       <li><a href="#slider">Home</a></li>
                       <li><a href="#section2">About Us</a></li>
                       <li><a href="#section3">Pricing Plans</a></li>
                       <li><a href="#section4">Blog</a></li>
                       <li><a href="#section5">Testimonials</a></li>
                       <li><a href="#section6">Contact Us</a></li>
                </ul>
         </nav>
    </div>
 </div>

<div id="slider">
 your content here...
</div>

<section id="section2">
 your second content here...
</section>

<section id="section3">
your third content here...
</section>

Live demo can be found here: https://inspirothemes.com/polo/menu-one-page.html

In the meantime if you have any other questions or issues, please do not hesitate to contact us.

Best, Inspiro Support Team

Hello

The last version of Polo is 5.9, it can be downloaded in https://themeforest.net/downloads

Best Scot.

i need the Version 4.5.0 from 22 January 19

No problem, open a support ticket in our support desk https://support.inspirothemes.com and we will give you the access to download this version.

Best, Scot.