113 comments found.
Hello Hello, I have a question! Can I set up a one page style with a store page in the DONA theme?
Yes sir. You can do it! 
Hi, Im trying to change background in the Slide at the front page. But whatever picture I change to, the old one is visible. I can change the text and buttons, I change the ‘choosen picture’ and choose the right slide in Front page edit. My text changes as it should but not the background! I watched Dona documentation and how to change it, I do exactly as it tell to do, but it dosent work!
Sir, Thanks to inform us! Sir, would you please confirm your purchase order number? Sir, You can contact with our support team by using support@dueza.com they will definitely help you! we will definitely look there and take this issue very seriously. thanks once again to inform us! have a good day sir!
I tried to translate the only .po file (bn_BD.po) that is in the languages folder since there is no en_EN.po file. I have created a file to translate into Spanish es_ES.po but the translations do not work, nor does it give the option to translate the Dona theme widget in Visual Composer WPBakery as Dona Contact Form, this theme is so inflexible that for 99 dollars it seems to be a scam , a theme developed in an unprofessional way for its implementation and worthy to be reported for review in themeforest because it is not worth what they ask.
Sir, Thanks to inform us! Sir, would you please confirm your purchase order number? Sir, You can contact with our support team by using support@dueza.com they will definitely help you! we will definitely look there and take this issue very seriously. thanks once again to inform us! have a good day sir!
How to stop the preloading of pages
Sir, please read our given document to install and use it perfectly. otherwise, you have to take help from anyone who can use it or you can contact with our support team through email at support@dueza.com
You going to Wordpress 5.3.2?
Sir, We will try to do it in the very next update. thanks to stay with us.
How can i set header image for about us page in dona dona-creative-multipurpose-parallax-wordpress-theme.
Sir, please read our given document to install and use it perfectly. otherwise, you have to take help from anyone who can use it or you can contact with our support team through email at support@dueza.com
I didn’t get any reply mail from support team
Sir, would you please confirm your purchase order number? Sir, You can contact with our support team by using support@dueza.com they will definitely help you! don’t forget to inform them about your purchase order number! thanks!
Where did I found the purchase order number?
If you didn’t purchase the theme then how you get the theme?
I purchased theme
Sir, would you please confirm your purchase order number? Sir, You can contact with our support team by using support@dueza.com they will definitely help you! don’t forget to inform them about your purchase order number! thanks!
Your template has a terrible bug, even on your demo site, after refreshing the home page…a white vertical bar shows up at the right side, like a desktop browser bar. help. caliche222@gmail.com
Sir, Thanks to inform us! Sir, You can contact with our support team by using support@dueza.com they will definitely help you! we will definitely look there and take this issue very seriously. thanks once again to inform us! have a good day sir!
How do I change the header text and buttons ???? We Create, We Build etc…. only managed to change the top menu stuff and header text. Very confusing. Looked all over both in Dona options and in WPBakery which had to be installed with the theme
Sir, please read our given document to install and use it perfectly. otherwise, you have to take help from anyone who can use it or you can contact with our support team through email at support@dueza.com
I am asking here? Why can’t you just answer?
I can’t help you anymore. You have to contact with the support team. Thanks
I have not got any help at all but ok. Fail to buy such an expensive theme and can’t even get one answer on my question.
Sir, Thanks to inform us! Sir, would you please confirm your purchase order number? Sir, You can contact with our support team by using support@dueza.com they will definitely help you! we will definitely look there and take this issue very seriously. thanks once again to inform us! have a good day sir!
When is the https* issue preventing the SSL certificate from working gonna get fixed?
Sir, Thanks to inform us! We will look there very soon!
Hi Support,
I’m having a hard time trying to configure the Custom Contact section at the very bottom of the landing page. Please in detail let me know what file in my server I’ll need to edit because it isn’t working.
Sir, please read our given document to install and use it perfectly. otherwise, you have to take help from anyone who can use it or you can contact with our support team through email at support@dueza.com
You say that but I have read your document several times but the custom contact button has http://www.friendsitltd.com/wp_dona/ injected into it which is strange because there is no explanation on how to change it in the file or widget. This shouldn’t need another email to: support@dueza.com when we obviously know the widgets have an error on the developers side not us consumers.
Sir, Thanks to inform us! Sir, would you please confirm your purchase order number? Sir, You can contact with our support team by using support@dueza.com they will definitely help you! we will definitely look there and take this issue very seriously. thanks once again to inform us! have a good day sir!
Just letting you know that the Dona custom forms that come with this theme have their action attributes set to submit to the url: http://www.friendsitltd.com/wp_dona/ by default.
This is creating Mixed-content errors in the console and not letting the SSL certificate (https) fully work on websites. And there’s no way to remove this unless you’re a developer and you know what you’re doing.
Sir, thanks to inform us! we will definitely look there very carefully. you have to take help from anyone who can use it or you can contact with our support team through email at support@dueza.com
Hey, I’m having trouble installing this theme. Whenever the install is almost complete, I get the error “The link you followed has expired. Please try again.” I have made sure that my max file size is set to 256, so there should be enough room. Any idea?
Sir, It’s your server issue. you can upload the files manually. Sir, please read our given document to install and use it perfectly. otherwise, you have to take help from anyone who can use it or you can contact with our support team through email at support@dueza.com
slider is not working , when i set for front page , it show white screen , not image
help me
Sir, please read our given document to install and use it perfectly. otherwise, you have to take help from anyone who can use it or you can contact with our support team through email at support@dueza.com
Sir, you have to take help from anyone who can use it or you can contact with our support team through email at support@dueza.com
I have a lot of troubles with free version od Dona Theme – for example with size of thumbnail in “About us” section (150×150 px). And Dueza refused to help me, because it is free theme, so support isn’t included. It’s ridicoulus. I’m sure I will never buy any of this company’s products
Sir, as per themeforest rule, This item is available free until January 31, 2020 23:59 AEDT +11:00! By downloading this item, you agree to the terms of the Regular License. Support and updates are not provided for free files. We believe that our product has no defect. we didn’t get any issue like this from our valid purchaser. we are very sorry to know it. Sir, please read our given document to install and use it perfectly. otherwise, you have to take help from anyone who can use it or you can contact with our support team through email at support@dueza.com Sir, Thanks to inform us! we will definitely look there and take this issue very seriously. thanks once again to inform us! have a good day sir!
New theme install. Front page you tube > About us section image > using front end editor, when adding the image to replace the default it is always resized to 150px by 150px. But the default theme asset image about.jpg is NOT resized and left natural dimensions.
Sir, please read our given document to install and use it perfectly. otherwise, you have to take help from anyone who can use it or you can contact with our support team through email at support@dueza.com
is this theme compatible with woocommerce? which version?
Yes sir! it’s compatible with the latest version of woocommerce(WooCommerce 3.6.x). Sir, if you need any help, then you can contact with our support team by using support@dueza.com they will definitely help you! thanks!
Hi there, I am interested in your page and mimicing the look and feel of your reference sites however when I load the template in Wordpress I only get the bare basics. Do you have a template that loads in everything including the video on front page, images on team page, pricing columns, etc? How do I recreate this?
Sir, please read our given document to install and use it perfectly. otherwise, you have to take help from anyone who can use it or you can contact with our support team through email at support@dueza.com
OwlCarousel seems broken. I downloaded the theme in the free to download month. I can’t use the “Dona Clients” correctly. Independently of the numbers of clients I select to be shown in the theme, it always shows the last four testimonials. If possible, I’d like to have support to solve this issue.
Sir, please read our given document to install and use it perfectly. otherwise, you have to take help from anyone who can use it or you can contact with our support team through email at support@dueza.com
Hey, I’m working on my company website using this theme, and I’m struggling with setting up slider on frontpage. First problem is when I apply a one slier, only demo image appears that I imported. (I do inserted my own featured image but it don’t work) Second one is when I apply two and more slider, screen gets white out and I don’t see anything on slider section of frontpage. Can you help me out? please let me know
Sir, please read our given document to install and use it perfectly. otherwise, you have to take help from anyone who can use it or you can contact with our support team through email at support@dueza.com
Hey, I mailed you right after saw your comment. I don’t meant to blame ya’ll but please let me know when I receive the reply
Sir, We believe that our product has no defect. we didn’t get any issue like this from our valid purchaser. we are very sorry to know it. don’t forget to mentioned your purchase key when you will send the email. Sir, please read our given document to install and use it perfectly. otherwise, you have to take help from anyone who can use it or you can contact with our support team through email at support@dueza.com
I like this theme. is there anyway to incorporate Captcha in the Dona Contact Form?
Sir, You can contact with our support team by using support@dueza.com they will definitely help you! thanks!
