12795 comments found.
When i try to install this theme it doesn’t install properly. Showing some error. Need help!
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can check it https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Created! Please fix the issue.
Hi, your theme looks really good, I just have a few questions before purchasing.
1. in the Shop, is it possible to have custom specific filters show under each Category? In your main demo for example, there are Clocks, Lighting, Furniture etc shown – could each of these categories have a specific set of filters shown on the sidebar? The different categories in the shop I want to make have different attributes (ie, size is measured in different units/types, and price would be better with different break points).
2. When in tablet or mobile view, is it possible to change that title of Categories in the offcanvas sidebar to be ‘Shop’?
Thanks in advance
Hello,
1. Yes, you can define which categories to display products filters on for each filter widget.
2. Yes, you are able to do that.
Kind Regards
I hv following question before purchase
1)Is there is any way with which i can define radius to ‘Products’ at shop page? 2)Is this theme has the ways to customize the Position of Cart Button/Title/Price etc Example: shift ‘Cart button’ at Upper/Lower/RightBottom/LeftBottom etc 3)Is this theme able u define the Margin/Padding between products Grid at Shop page(Horzontal/Vertical) & Margin/Padding between products & Left/Right Bonduary 4) It seems that yours theme hv enough functionality. but Is this theme hv the options to ‘Decorate” Products at shop page like Shadow,Effects etc which will play to great role to get success.
Pl suggest
Hello,
Thank you for contacting us.
1. Do you mean the border radius? You can do this with a simple custom CSS code.
2 & 3 & 4. There is no such option in our theme. It is possible with WooCommerce files and CSS customizations only.
Kind Regards
Hi xtemos, I love your theme for a long time now, but elementor takes more and more space on website designing workflow.. so I wondered if you have any plan to support it as a builder in a near future? is this idea on your roadmap or absolutely not for now? Thank you in advance
Hello,
We don’t have plans to implement Elementor for our WoodMart theme. It is not possible to migrate customers websites from WPBakery to Elementor since they are absolutely different. And supporting both plugins will be very bad for performance. If we will support Elementor, it will be an absolutely different theme.
Kind Regards
hi guys where to translate “Continue reading” in blog block ? thx
find, all the best guys and stay healthy
Hi,
Thank you very much! Have a nice day.
Regards
Hello, how can I make the height of the search bar smaller so that it’s skinnier? The search bar is in the header.
https://ibb.co/9WHrBDqHi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can check it https://xtemos.com/forums/forum/woodmart-premium-template/ If your support period is already expired, you need to extend first.
Regards
Hello, a question related to SEO,
I have too many duplicated H1 tags because of the top bar. Google is assuming h1 from the text content in the .whb-top-bar even if I change it to h2, h3 on header builder. I tried the elements text/Html, infobox, How can I remove the content in .whb-top-bar from H1? Any function I can use in your theme?
Thanks
Hi,
We don’t have any H1 tags in the top bar. Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can check it https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Hello team, is it possible to get the latest slider revolution and WPBakery Page Builder update without update the entire theme? I’ve made some customizations on the theme file, I don’t want to update the theme to cover the modifications.
Hello,
Try to unistall these plugins completely and install them via Appearance -> Install plugins.
Kind Regards
hello, in PORTFOLIO i see a video at the begining, my question is this is possible in post too? put video al the beginning of the post?
Hello,
Yes, you put the video at the beggining of any post as well.
Kind Regards
REQUEST!
Please allow selecting an ICON on to the button shortcode. At moment we can’t even add our own buttons using font awesome code in the button text as this happens.
SCREENSHOT – https://i.snipboard.io/9sWlkd.jpg
Hello,
Thank you for the feature request. We will introduce this option in our next theme update.
Kind Regards
Thank you. I have some more suggestions.
1. When Wishlist page is empty the page is blank, perhaps show a message here? (same style as when downloads are empty)
2. On customer dashboard put number of orders in a bubble inside the menu. There is nowhere to say how many orders
3. Add pagination to order screen. At moment it just says NEXT and no indication of how many pages of orders there are
3.On account details page add a <fieldset> around content so its consistent with password change box
Thank you very much for your feature requests.
hi there!
1. If I disable “Shop filters” and “AJAX shop” in Shop theme settings page, AJAX functionality for filters widgets on shop remains on/ displayed.
2. On Shop page for sorting filter, I need to show only:
Sort by Latest
Sort by Price: Low to High
Sort by Price: High to Low
whereas I need to hide remaining sorting options i.e. sort by popularity and sort by average rating. Please resolve my issue at the earliest. regards
Hello,
1. Please, disable all external plugins that are not related to our theme and send us your admin access via the contact form on our profile page.
2. If you need help related to our theme, please, extend your support period first and create a topic on our support forum here https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Hello, The following errors started to come to my mail from cron daemon Notice: Undefined index: HTTP_HOST in /wp-content/plugins/woodmart-core/inc/auth.php on line 15
I do not quite understand what to do. Can you help me?
Hello,
This notice is harmless for your website. Try to disable WP_DEBUG in the wp-config.php file.
Kind Regards
Hello,
Is there a way to slow down the animation for when the mobile menu pops out?
Hello,
Yes, you can do this with a simple CSS code. Contact us on our support forum and we will help you.
Kind Regards
Thank you!
You are welcome.
Hello guys, how can i disable “add to cart button” on product grid ?? ... i need force the visitor to enter in the single product page before add to cart. Thanks
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
How do I fix this error message “sorry it seems that there are no available payment methods for your state”
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can check it https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Hello support, why isn’t it possible to only link the button in the promo banners. We don’t want the whole banner to link. We have added the promo banners to a carousel and when we want to swipe, the link in the image is working. Is it possible to disable the link in the image and only add the link to the button? Best regards.
Hello,
Yes, banner has the link for the whole image and it is not possible to place it on the button only, unfortunately.
Kind Regards
Ok, thanks for the response. I think it’s very weird. There is a button you can’t link. So what’s the whole use of the button then? Normally you expect that you must press the button and not the image. But I’m going to look for a other solution. The promo banner was for the layout of the block perfect, but not with a link for the whole banner.
The button works like “call to action” element in this case. And visitor can click on the button as well as on all the image.
Hi, updated the theme and the Revolution Slider, but noticed that the revslider.zip in the download package is not the 6.1.8. as it sould but some old version 5.4.8.3. This caused our slider to crash. This isthe text we see on the frontend:” ....n Slider Error: The param Slider Width should not be empty.”
Where can we get the correct version?
- Anne
Hello,
Try to update the slider plugin via Dashboard -> Appearance -> Install plugins. If it will not help, please, create a topic on our support forum so we can check.
Kind Regards
Hi, thanks! Got it updated this way. Only problem is that the new version does not show the same slide we used before. Images were gone, fonts etc were different. I wish I new beforehand so I would have taken screenshots to see what they looked like… 
But ofcause this is not your fault. Thanks for the info!
- Anne
You are welcome! Contact us if you will have any extra questions.
hello, excellent theme, how to get the menu filter on the right as on the demo https://preview.themeforest.net/item/woodmart-woocommerce-wordpress-theme/full_screen_preview/20264492?_ga=2.195687916.1597088172.1585077635-583429163.1582049396 I only have a drop down menu with sorting of products ??
thank you
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can check it https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
I uploaded new product photos, but the website is not opening. İs it working good with woocomerce(last version) are you sure? cause other basic wp themes are opening. Help me!
Hello,
Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it? You can send us a message via the contact form on our profile page.
Thank you in advance
I sent you, please help me
Please, disable all external plugins first.
hello again, I disabled all plugins can you please check it as soon as possible?
We just tested your website but don’t see any problems. Could you please send us a link or screenshot where we can see the problem?
when I enter the website, the homepage is not opening sometimes, also category page and product page. I do not have ss for them. I did not take it. So, what is the problem? about cache? or woocommerce?
looking nothing, looks like white page only. No errors seeems
if it is not about the theme, so , what is it about? can you give me an advice? which cache software should I use? ı was used litespeedcache and wpfastest cache then problem still continue
We tested all pages but don’t see any problems with your website.
okay thanks
You are welcome.
I can not see the mobile form of documentation on support forum, ıf you have can you please share ? I want to customize slider revolution of mobile seems
I overcome this situation
I need optimization plugin like cache or something for increasing speed. Can you please give me an advice? for fullspeed
My search filter on the shop page is not 100% width, I dont know why…however on inspect element, I modified this
@media (min-width: 769px) .col-md-3 { -ms-flex: 0 0 25%; flex: 0 0 25%; max-width: 25%; }
TO
@media (min-width: 769px) .col-md-3 { -ms-flex: 0 0 25%; flex: 0 0 25%; max-width: 100%; }
BUT when I put this on custom css it did not save, it gave a warning that other sections may be broken
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can check it https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
unfortunately I cant create a topic again, not nice at all
Yes, you need to extend your support period first if you need any help related to our theme. Read more in Envato Support Policy here https://themeforest.net/page/item_support_policy
