122 comments found.
now again, demo import dosnt work, Contact forms are not imported, I have tried several times to import the whole thing, but unfortunately it does not work. why are they not imported? demo import caused a lot of problems, after several deletions and re-imports it worked again, but that should work better. I was able to solve problems with the menu, for everyone, first create a menu, then integrate the header menu, and then select a header on each page. too many detours for one simple thing. well, why are the forms not imported?
how can i import the contact forms like your demo?
Hi zueritransport,
It would be difficult to assess the situation via the comments section. Can I please request you to contact our support team to check this further?
As the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support here. Please create a support ticket using the link below and our support team will gladly assist and guide you.
Click Here To Get Moovit – Transportation & Logistic WordPress Support
Thank You,
Max
Hey, i am interested, is there a demo-installation to login and check how your dashboard / editor works ? I would really like to see it before purchasing. Thank you!
Hi dndrlsnn,
I’m sorry, but we don’t have an available installation with the accessible backend.
You may check the theme preview as far as the content and elements go.
The backend is a standard Wordpress dashboard.
Best regards,
Anastasia.
Hi I am unable to create a support ticket on your support portal – https://wp.themedemo.co/help-truethemes/wp-login.php?action=register
and the email dilivred to foxthemes.com@gmail.com and support@wpcopilot.io and bouncing back.
Could you please let me know how i can get support.
Bryan
Hi, i am unable to import the complete demo just like your demo. How do i reach you guys. please reply.
I have not got any reply to my emails. Can I get a response as i am unable to import the complete demo using Aheto wizard. This is urgent.
Hi Bryan,
Thank you for creating a ticket for your query.
We have noticed it in our system and you will receive a reply from support representative shortly.
Best regards,
Anastasia.
Thanks Anastasia, Awaiting your reply.
Hi Bryan,
Your ticket was replied today.
Kindly check your Inbox for the email/
Best regards,
Anastasia.
Sure Anastasia , I have responded, – Bryan
Dear Bryan,
Thank you for your reply.
Best regards,
Anastasia.
Waiting for the fix.
Dear Bryan,
You will be contacted by a support representative via email.
Best regards, Anastasia.
Its almost a week now and i am really not getting the issue with the demo import resolved. The developers dont seem to reply to emails at all nor bothered to fix the issue. even after so many inquiries nothing has happened. this is really frustrating.
I have not got a single reply from the developers yet. i am tired of following up again and again. seems like nobody is bothered. If support is not included do reply rather than wasting my time.
Dear Bryan,
We are back from the weekend.
The issue you have mentioned, is currently in progress. You will be notified as soon as it is fixed, via ticket.
Best regards,
Max
I am getting this same message since 9 days now and your support team is showing me that envato market does not provide time and you can take your own sweet time to resolve theissue. The issue is that your demo import does not work and nor your developers have even logged in to the website to fix the issue. dont claim what you dont provide. when you say 6 month is provided when we buy a theme does not mena you take 6 months to get a reply from your developers. and note your developers havent replied yet .
Dear Bryan,
Your issue had been solved already.
Please check the email activity.
Best regards,
Max
Hi, I have replied to the email and its is not resolved. All the details and errors are explained. request your support.
Dear Bryan,
It would be checked shortly.
Thank you for your cooperation.
Best regards,
Max
Hi Max, I am still waiting to hear from your developers. The demo import is not working at all.
Dear Bryan,
As far as I can see my colleague is working on your issues.
Your ticket would be processed within the shortest terms.
Best regards,
Max
I am having a hard time with the Cost Calculator. The farequote id is not in the templates when you import dummy data from the Cost Calculator plugin
Hi yagayo,
It would be difficult to assess the situation via the comments section. Can I please request you to contact our support team to check this further?
As the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support here. Please create a support ticket using the link below and our support team will gladly assist and guide you.
Click Here To Get Moovit – Transportation & Logistic WordPress Support
Best regards,
Anastasia.
Hi. I submitted a ticket as my demo install is not working. Nothing happens when I click “Create Page” or “import Demo”. Please respond ASAP. Thanks
Hi,
I have just replied to your ticket! Please check your email.
Best regards,
Max
I have managed to install the demos I wanted. I had skipped the IMPORT DATA step in the Aheto Setup. Now I have just two problems left. 1) How do I activate the Footer like in the demo (Home 2)? I can’t figure that out and i’m quite experienced with WP themes. 2) I created a Menu and made it the ‘Primary Menu’ but it is not showing on the website. I also tried to make the pre-existing ‘Menu 1’ as the primary and it didn’t show too. Please let me know how to fix these issues. Thanks
Hi yagayo,
We have noticed your ticket in our system.
Please expect an email from our Support team representative shortly.
Best regards,
Anastasia.
Hi, This theme looks perfect, can you confirm that the theme is compatible with wpml? Many thanks
Hi,
Yes, the theme should work fine with WPML.
Best regards,
Max
Everything looks great !!! Too bad I can’t get the demo installed. Can anyone help with that?
Hi nicoli311,
We can see your ticket in our system!
We will check everything and reply to you asap.
As the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support here. Please create a support ticket using the link below and our support team will gladly assist and guide you.
Click Here To Get Moovit Cargo – Transportation & Logistic Support
Thank You,
Max
Support is slow !!
Hey There,
Your tickets were answered already.
Make sure to check your ticket activity inside your email. All the best!
Best regards,
Anastasia.
Hi, how to add favicon?
Hello there, Simply go to Appearance » Customize and click on the ‘Site Identity’ tab. Add your favicon image. Regards
How do I integrate menu
Hi t21wdigital,
You are welcome to check the documentation of the Theme here https://foxthemes.helpscoutdocs.com/article/2511-0-1-preface
There is a separate point regarding the Menu Setting up.
Because the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide support here. Please create a support ticket using the link below and our support team will gladly assist and guide you.
Click Here To Get Moovit Cargo – Transportation & Logistic Support
Thanks, Max
Hello,
We have submitted and email to you!
Thank You!
Hi,
Thank you!
We can see your ticket in our system. You will receive the reply as soon as we check your request.
Best regards,
Max
Good luck!
Thanks a lot for your comment!
Support is slow and the theme doesn’t work at all. We get lots of errors when trying to import a template. Totally broken.
Hi mwakeham,
We have noticed your tickets on our system and they were replied already. Make sure to check your ticket activity inside your email. All the best!
Best regards,
Anastasia.
Hello dear client,
Thank you for your comment, it helps us to improve our Theme and make it perfect.
According to the detail report of our support team pointed issue has been resolved and demo data has been successfully imported.
We really appreciate your feedback, therefore, in case you have some issues or questions related to our theme, please submit a ticket by sending an email to support@wpcopilot.io and we will be happy to help you.
Sincerely, FoxTheme
Congratulations!!! Nice Work, Good Luck With Sale 
Thank you very much!
Congratulations! amazing work, best of luck with sales
Thanks a lot!
Congratulations,Great Work, Good luck With Sale
Thank you very much!
Congratulations!!!,GLWS
Thanks a lot for your comment!
Congratulations,Great Work,GLWS
Thank you very much!
Great Work, Congratulations GLWS
Thanks a lot!
Hello,
Very interesting and beautiful WordPress theme. If I understand correctly, the “Moovit” theme is your first WP theme to use Elementor. It’s very nice that you started to make themes with Elementor. At the moment I am considering buying this theme, so I have a few questions.
1. Can I install Moovit demo data without loss using only these 3 plug-ins – Aheto, Elementor and Contact Form? I try to use a minimum number of plugins on client sites and only install what is really needed. I like it when WordPress installation is not overloaded with plugins and settings.
1.1 Can the absence of any plugins (not listed above) interfere with the Moovit theme and demo data? What plugins are required for the Moovit theme to work properly?
2. Is your WP theme compatible with Elementor Pro?
3. Do you have a possibility to check if the theme is compatible and correct with 3 plugins – “WP Hide & Security Enhancer”, “WP Fastest Cache” and “Wordfence”? It is desirable that the theme was able to work with these plugins.
I would be grateful for your answers. Thank you very much!
Hello Sergey, Thank you.
1. You are right, there are more bonus plugins as Booked (For booking) and Cost Estimator (for cost estimator) but they are not mandatory
2. Only those 3 mentioned above are enough in order to make the demo data import smooth.
3. Yes – it is absolutely compatible with Elementor PRO.
4. Moovit is created using WordPress Code Standard, which should work with any plugins that are following Code Standard. WP Fastest, Wordfence are for sure 100% WordPress Code Standard.
