12795 comments found.
Please, remove my website from your page and announce. It brings a lot of spam to me
Hello,
Where exactly do you see your website on our page? Please, send us a screenshot and link.
Kind Regards
No problem, we have removed your website from our showcase.
Thanks! 
You are welcome!
Can you help me with another thing? How to let products widescreen in Thumb/Miniature?
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can check it https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
after updated to latest wordpress version when i save color change it not reflecting to the website ?
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can check it https://xtemos.com/forums/forum/woodmart-premium-template/ If your support period is already expired and you need help, you need to extend the support period on ThemeForest first.
Regards
Is it safe to upgrade to woocommerce 4 and wordpress 5.4?
Hello,
Yes, you can update them to the latest versions without any worries.
Kind Regards
Hello! We downloaded the theme on our subdomain, everthing seems fine but the settings of the themes on the back end dont work. All the buttons in the settings dont work.
when i go into header builder, we get blank white page
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can check it https://xtemos.com/forums/forum/woodmart-premium-template/ If your support period is already expired and you need help, you need to extend the support period on ThemeForest first.
Regards
Fatal error: Uncaught Error: Call to undefined function wp_enqueue_editor() in /var/www/www-root/data/www/med.site.ru/wp-content/themes/woodmart/inc/builder/Backend.php:140 Stack trace: #0 /var/www/www-root/data/www/med.site.ru/wp-includes/class-wp-hook.php(298): WOODMART_HB_Backend->scripts(‘toplevel_page_w…’) #1 /var/www/www-root/data/www/med.site.ru/wp-includes/class-wp-hook.php(323): WP_Hook->apply_filters(NULL, Array) #2 /var/www/www-root/data/www/med.site.ru/wp-includes/plugin.php(453): WP_Hook->do_action(Array) #3 /var/www/www-root/data/www/med.site.ru/wp-admin/admin-header.php(97): do_action(‘admin_enqueue_s…’, ‘toplevel_page_w…’) #4 /var/www/www-root/data/www/med.site.ru/wp-admin/admin.php(214): require_once(’/var/www/www-ro…’) #5 {main} thrown in /var/www/www-root/data/www/med.site.ru/wp-content/themes/woodmart/inc/builder/Backend.php on line 140
We provide technical support via our forum only. Also, your support period is already expired and you need to extend it first.
How to show the product count of a category in shop page ? and Icon is not showing in default woocommerce category menu ? Yes, I have enable it from the theme option and shop setting , still the product number is not showing , is there any error ?
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can check it https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Hello, might be very stupid question but i cant find a solution. I have installed the theme, and I installed the demo version “Fashion”.
Then if i try to change the demo version to any other types, for example to “Food”, then the website shows the new demo version on first page refresh only. But if I click on any website link such as menu link or any other links, the website reverts back to previous demo version and does not stay on the new current demo version that I installed.
How can I fix this.
Sorry and one more problem I am facing. I just tried to set up Infinity demo version. Now I tried to change back the demo version to another version, where there is no inifinity scrolling as i dont like this, but the infinity scrolling still remains. I am not sure what I am doing wrong
thanks
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can check it https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Hello, I already enabled dark mode but when I go to my home page, there’s nothing and no any button to switch between the dark and white modes.
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can check it https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Can we display quantity increments in the mini cart widget, or can u guide me which file to edit?
Hi,
Sorry, but there is no such option in our theme and WooCommerce by default. It may require additional code customization or extra plugin but we don’t have an instruction for this. It is out of our theme support scope.
Regards
HI, I am using the product page template with the centered images. When I have 3 images the second images appear first. how can i make the first image appear first? thanks
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can check it https://xtemos.com/forums/forum/woodmart-premium-template/ If your support period is already expired and you need help, you need to extend the support period on ThemeForest first.
Regards
$42 for a simple answer to a misconception on your end is a bit harsh!
The main picture should show at first no matter the layout chosen. I would appreciate if you could let me know how it fix it. I know its pretty simple for a developer like you but I am simply not one and would appreciate your help especially during this challenging time. thanks
Hi,
Could you please send us a link to your website where we can see this issue? Also, send us a screenshot from that product dashboard and be sure that you don’t have any plugins activated.
Kind Regards
Hi, I emailed but didn’t get a reply. Can you please get back to me. Thanks.
Yes, it is how the centered gallery works actually. If you want to start from the first image, add the following code to the functions.php file in your child theme
add_filter( 'woodmart_centered_gallery_start', function (){
return 0;
} );
You rock thanks, really appreciate your help!
You are welcome.
Hi
I have tried the template with a free copy online … and now I will buy the template for support. But there is a problem ..
I want to show Categories grid 5 columns carousel
As in the example : http://up.ly/2.JPG
I don’t want it like this : http://up.ly/1.JPG
thanks ^^
Hello,
There are no legal free copies available for our theme. If you need any help related to our theme, you need to purchase it on ThemeForest, install and then create a topic on our support forum.
Kind Regards
Hi. The vertical drop down menu button does not appear in the template. In fact, the vertical menu should be able to close(less) after viewing all the items. Please fix this issue in the format (less and more in menu). Thanks
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can check it https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Does the ajax search function work only for product? Does it work for post or page as well?
Hello,
You can enable search for posts also in our Theme Settings. There is no search for pages, unfortunately.
Kind Regards
I want to use your search function for documentation page. In this case I need to use post and post categories. I make a documentation page and add “AJAX Search” via WP bakery page builder. For “Search post type” I choose “post” and for “show category” I choose “YES” and save. But when I view in the page, there’s a search box but it’s not ajax search as there’s no live search in the search box when I typing a word. And there is no “Show product categories dropdown” next to the search button as in your demo here https://preview.themeforest.net/item/woodmart-woocommerce-wordpress-theme/full_screen_preview/20264492?_ga=2.149808566.1042756128.1585984713-536356397.1585821946
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can check it https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Hello dear, the buttons to increase and decrease the quantity of products do not work on the product page, but in the shopping cart yes. In the state of woocomerce it gives me as error the quantity-input.php file. Can you tell me how to fix it or will an update be released soon?
PS. Wordpress, woocommerce and theme are at the last version
Hello,
Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it? Send us your website information via the contact form on our profile page.
Thank you in advance
hi, Do you have plan to force login to be able to access the store ?
Hello,
Currently, we don’t have any plans to implement such function in our themes.
Kind Regards
Hi,
I purchased this theme a few months ago and now I am receiving this error when trying to update the WoodMart theme:
An error occurred while updating Woodmart: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature
Thanks.
Hello,
Try to do the following to update the theme:
1. Go to Dashboard -> WoodMart -> Theme License and deactivate the theme.
2. Go to Dashboard -> Updates and click on Check Again.
3. Activate the theme with your purchase code again.
4. Try to update the theme via Appearance -> Themes or via Dashboard -> Updates.
Regards
Hi xtemos, Got an issue with child theme´s style.css file. Anything in there will be constantly ignored to render. Yes, child is active theme (it’s functions.php works fine) and yes, child theme´s style.css is loaded properly.
Please kindly advise what to do now. Thx.
Ok, fixed it. The child’s style.css missed something ref the enqueue styles. you must have changed something from older versions ref that.
Hello,
Our child theme has style.css file and it is always loaded when the child theme is active. Be sure that you have installed the child theme downloaded from ThemeForest.
Kind Regards
on category pages, all the categories are showing under the category title. How do I choose the specific ones? My shop has more than 30 categories and I can not show all of them just below the title. I want to show the selected categories only. Please advise.
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can check it https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
I `ve edited Custom js tab in theme options and caught a mistake after saving. The save button in theme options has dissappeared, in which theme files i can find this tab files to delete it or edit via ftp ? Cos i can`t edit or save theme options in admin panel.
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can check it https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Seems i need to register there. It`s to long. Look here, ihave commented out Global Custom JS in options file in theme here , and everything back to normal. Where do i find the file in the theme to edit global js tab to fix the code ? Then i`ll uncomment this section and it will apperar again in options menu.
<?php /* * Custom JS options * * @package xts */
if ( ! defined( ‘ABSPATH’ ) ) { exit; // Direct access not allowed. }
use XTS\Options;
/* * Custom JS section. / Options::add_section( array( ‘id’ => ‘custom_js’, ‘name’ => esc_html__( ‘Custom JS’, ‘woodmart’ ), ‘priority’ => 130, ‘icon’ => ‘dashicons dashicons-media-text’, ) ); /* Options::add_field( array( ‘id’ => ‘custom_js’, ‘name’ => esc_html__( ‘Global Custom JS’, ‘woodmart’ ), ‘type’ => ‘editor’, ‘language’ => ‘javascript’, ‘section’ => ‘custom_js’, ‘priority’ => 10, ) ); */ Options::add_field( array( ‘id’ => ‘js_ready’, ‘name’ => esc_html__( ‘On document ready’, ‘woodmart’ ), ‘description’ => esc_html__( ‘Will be executed on $(document).ready()’, ‘woodmart’ ), ‘type’ => ‘editor’, ‘language’ => ‘javascript’, ‘section’ => ‘custom_js’, ‘priority’ => 20, ) );
Sorry, but this technical issue have to be investigated by our developers and we provide support via the support forum only.
Kind Regards
Hello, How to change the header in the main shop. just in the main shop page not the diffrent categories
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/ If you support period is already expired and you need any help from our specialists, please, extend it here, on ThemeForest first.
Regards
I am unable to use templates from revolution slider. it says I need to activate it. How do I use it?
Hello,
Our theme package contains Revolution Slider but it doesn’t include their license key. If you need premium features and developer support, you need to purchase the plugin separately. Note that it is not required and we didn’t use any premium extensions on our demo.
Kind Regards
