85 comments found.
Hello, I’ve submitted a ticket #62475. Can you check it please? Thank you.
Ok, You will get update very soon via your ticket. Thanks.
Uso o tema Fabzy, há alguma chance dele ser adaptável com o plug-in ELEMENTOR ?
No, This theme not ready with Elementor plugin. Thanks.
Tema está desatualizado com a nova versão do Woocommerce, tem prazo para atualização ?
Hello, Please submit a ticket with all your details at https://templatemela.freshdesk.com/support/home so technical team help you about all your technical questions and update theme plugins on your store. Thanks.
Hi, I liked your Theme. But before buying I would like to ask something. 1) Example Website: https://www.templatemonsterpreview.com/demo/53884.html 2) I would like to implement this header layout, & remove extra things from header? Is it possible in your Theme? 2) In the Categories Section of example Theme (Clothing, Footwear, Military Gear), can I implement this mouse hover design on your theme? 3 After that I would like to display Products (Popular section) like those with Animations on it. Is it possible? 4) Is it possible to edit Footer & Socket as Example website? Reply soon please.
Hello, After the perfectly install theme your store will look same as our demo store. And possible to do any customization wok with theme layout. Please submit a ticket with all your details at https://templatemela.freshdesk.com/support/home so technical team help you about all your technical questions or issue. Thanks.
I have posted the ticket since 6 days but none of your representative has replied to it. What kind of service is this? Please reply to my ticket asap.
Can you provide your ticket ID? so we can check your ticket status and assign on first priority. Thanks.
Please reply to my ticket number: 50654
Ok Thank. We have assigned your ticket on first priority.
Hi, I have submitted another ticket, please Reply to it.
Yes, You will get update very soon via your ticket. Thanks.
How do i get an update of Rev Slider 6 for this theme. I am currently using 5.6 Rev Slider and it wont load now.
Hello, Please contact to technical team via ticket system https://templatemela.freshdesk.com/support/home so they can update all your plugins files on your store. Thanks.
Hi
Can you please help me how can i show filter option on product page? left side i mean… like brand, price and product category?
Yes, Please submit a ticket with all your details at https://templatemela.freshdesk.com/support/home so technical team guide you about all your technical questions or changes. Thanks.
Hello! Where/How do I disable the title?
Yes, Please submit a ticket with all your details at https://templatemela.freshdesk.com/support/home so technical team help you about all your technical questions or changes. Thanks.
Hi
i have imported layout2 but header is not coming the same way as you shown in demo. could you please help me.
can’t see account, view cart and search option
Yes, Please submit a ticket with all your details at https://templatemela.freshdesk.com/support/home so technical team perfectly install theme on your store and guide you about all your technical questions or changes. Thanks.
I have a before buying question, I know the template can be used on a single domain, but can I use the template on multiple subdomains? Thanks
Hello, You can see license policy here https://themeforest.net/licenses/standard We provide single domain license only. Thanks.
Good Afternoon,
I really like the theme and have found it great to work with. I just have one question please. I am using the TM – Follow Us Widget however I would like the links to open in a new tab, please can you tell me how to do this?
Thanks Callum
Hello Sir, Possible to links open in new tab. Please submit ticket with all your details at https://templatemela.freshdesk.com/support/home so technical team help you about all your technical questions or changes. Thanks.
can i quickly translate the theme into turkish?
Yes, This theme fully support to multi languages. You can use WPML plugin for setup multi language store. Or submit a ticket with all your details at https://templatemela.freshdesk.com/support/home so technical team guide you about all your technical question or changes.
Hello, does this theme have a color option for clothes, size, etc..? Because I don’t see anything like that in the demo.
Hello Sir, This theme fully support to WooCommerce all default features and plugins. And you can manage product attributes from admin panel. http://wordpress.templatemela.com/woo/WCM03/WCM030052/WP1/product/white-tshirt-with-colorful/
Good day. We have a widget in the top right corner which consists of “Cart” and “Product Search.” Recently, when you scroll down the page it seems to float at the top and it covers up sections of the page. How do I stop this section from floating when I scroll down?
Yes, Our technical team guide you about all your technical question or changes, Just you need to submit a ticket with all your details at https://templatemela.freshdesk.com/support/home
Hi. On mobile you need to double click on product to get to product page. How can you get to product page wint single click, like on desktop?
Hello Sir, Possible to change it. Please submit a ticket with all your details at https://templatemela.freshdesk.com/support/home so technical team adjust it on your store. We provide six months free support to any theme related bug.
Hello, The new update of fabzy theme is broken. It is appearing as if there is no css. Can you please check ?
Hello Sir, Please submit a ticket with all your details at https://templatemela.freshdesk.com/support/home so technical team check it all your theme related bug. And perfectly update your store as well.
Hi I want to add a facebook chat. says to add to the opening body tag for the page you want it on. I want to put it on the home page. Is this possible? if so can you direct me to the best way to add. thank you.
Yes, You can use facebook chat plugin which fully compatible with wordpress. Please contact to technical team with all your details at https://templatemela.freshdesk.com/support/home so they can guide you about all your technical question or issue.
Hi. I have followed all the steps to turn off the preloader as mentioned in your last comment. However, after getting to the “general” step, there is no “Site loader settings” as you have indicated. Please advise accordingly
Hello Sir, You need to contact technical team with all your details at https://templatemela.freshdesk.com/support/home so they can perfectly guide you for all your technical question or changes.
Thank you very much
You are welcome.
Hi. Kindly advise to turn off the page preloader.
Yes, You can enable/disable from admin area( Admin > Appearance > TM Theme Settings > General > Site Loader Settings > Show Site Loader > Select Yes/No to Display/Hide Site Loader > Save Changes).
Hi How can I change the text for the heading ‘Single Blog’
Yes, Our technical team guide you about all your technical question or changes. Please submit a ticket with all your details at https://templatemela.freshdesk.com/support/home We provide six months free support to any theme related bug.
and i have this on the dashboard: Your theme (Fabzy) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. Suggestions to fix this:
Update your theme to the latest version. If no update is available contact your theme author asking about compatibility with the current WooCommerce version.
If you copied over a template file to change something, then you will need to copy the new version of the template and apply your changes again.
Our technical team fix all your theme related issue and fix your outdated file issue as well. Just you need to submit a ticket with all your details at https://templatemela.freshdesk.com/support/home