308 comments found.
I see that I cannot install demo content on an existing site – will I have a problem installing the theme at a separate staging instance and using the same registration code?
Hi there, yes this is possible as long as the staging site is on a sub-domain. Regards: VamTam
Hi, is it easy to go from Nex 2.5 to 6? I need to update everything on a client’s website. Do I need to rebuild the whole website or should I be fine?
Hi there, as long as you follow the update guide you are safe to update. Note that WordPress and plugins must also be updated. Regards: VamTam
Hi vamtam Team, I have purchased Nex Theme, I have installed it perfectly and I do some customization so good, the problem I face now is on Slider Revolution plugin, I change default slide photos with mine and some text, I Saved it, on editor it work so correctly on preview, but it won’t show on my LIVE website, It seems the plugin is not purchased while on my purchased pack it state as free plugin(Bundled Plugin), I real need some help, Thanks,
Hi, thank you for choosing our theme!
We would be happy to help you determine the cause of this issue. Please provide admin credentials.
Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2 Log In – http://bit.ly/2GqIJNv
Thanks so much! VamTam
Do you plan to provide demo content for elementor? Beaver Builder is “nice” but not good like elementor. Elementor have more addons, the largest community and is the fastest growing pagebuilder in the last 2 years. 
Hi there, as long as BB is well supported and features are being added we will not add Elementor based demos. Having said that, we know that Elementor is a getting traction, hence our latest releases are based on it. Check out scuola.vamtam.com, skole.vamtam.com, salute.vamtam.com
Regards: VamTam
How do you add this section https://ibb.co/2kdbHLK
Hi, thank you for choosing our theme!
Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2 Log In – http://bit.ly/2GqIJNv
Thanks so much! VamTam
Where is the Home Classic Template ?
Hi, thank you for choosing our theme!
Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2 Log In – http://bit.ly/2GqIJNv
Thanks so much! VamTam
Guys your responses to tickets are very very slow
Hi there, indeed there was a delay yesterday but as far as I can see my colleagues have replied within 4 hours. Once again sorry for your experience. Regards: VamTam
Guys it’s been over a business day you have not replied our ticket, kindly check and revert
Hi there, I am really sorry about the delay. I just talked with my colleagues, they are dealing with it. Best: VamTam
Hello, wew have buy this template for our business company and we have a big problem with the Wpml plugin translation. We need to translate the top bar and the footer and no way it works. We just create the spanish and the english module and row but when you open the website in spanish its the first language base its ok everything but when you go to english one the footer and the top bar and contact button dosen’t show off. Please we nedd to know if the template dosen’t except the wpml plugin at all for the last version or its a bug the template haves from ever. Thanks
Hi, thank you for choosing our theme!
We would be happy to help you determine the cause of this issue. Please provide admin credentials.
Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2 Log In – http://bit.ly/2GqIJNv
Thanks so much! VamTam
Hi Guys, excellent theme
1.pls go here… https://nex.vamtam.com/products-solutions/electronic-materials/ in sidebar, below “Product & Solutions”, can there have sub categories? For example… Electronic Materials – Technical PDF’s – Info Parts Gifts & Apparel etc , can i do that, its really important, can you help me on this?
2. Is fully functional with elementor, all blocks? 3. Have ready blocks for use?
Thanks
Thank you for your interest in our theme! 1. This won’t be possible without Custom Code. 2. The theme is compatible with Elementor but the demo content is built with Beaver Builder and can’t be edited with the Elementor plugin.
Thank you VamTam
can we upgrade to WP 5.4?
Sure, as long as you update the theme and plugins as well. Regards: VamTam
How can I activate WP Bakery Builder?
Thank you for choosing our theme. The theme is compatible with both WP Bakery and Elementor but the plugins are not bundled with the theme as the demo content is built with Beaver Builder. Regards: VamTam
Alright. Will give Beaver a try then 
Hi pre buy question, it is possible to see a portfolio with filter? ty
Thank you for your interest in our themes! You can see it here – https://nex.demo.vamtam.com/case-studies/ Regards: VamTam
ty
How to create a two-column page template on a nex vamtam theme? *page attribute 2 column.
Hi, thank you for choosing our theme!
We would be happy to help you determine the cause of this issue. Please provide admin credentials.
Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2 Log In – http://bit.ly/2GqIJNv
Thanks so much! VamTam
Pre-sale question:
Is it possible for a mega menu structure similar to below? https://www.trane.com/commercial/north-america/us/en.htmlHi there, it is possible but not without Custom Code. Thanks VamTam
My site crashed, I reset the server, and then I needto re-establish a new site, but the subject registration code can’t be used, how do I fix it. My topic is NEX
Hi, thank you for choosing our theme!
We would be happy to help you determine the cause of this issue. Please provide admin credentials.
Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2 Log In – http://bit.ly/2GqIJNv
Thanks so much! VamTam
Halo, how can I download an invoice?
Hello,
I cannot edit pages anymore. Visual composer is perpetually loading and I get this error from the console:
Uncaught SyntaxError: Unexpected token < in JSON at position 24289 at JSON.parse (<anonymous>) at Object.renderLegacySettingsComplete (fl-builder-ui-settings-forms.js?ver=2.2.1.5:421) at Object.<anonymous> (fl-builder-ui-settings-forms.js?ver=2.2.1.5:403) at Object.success (fl-builder.js?ver=2.2.1.5:9291) at i (jquery.js?ver=1.12.4-wp:2) at Object.fireWith [as resolveWith] (jquery.js?ver=1.12.4-wp:2) at x (jquery.js?ver=1.12.4-wp:4) at XMLHttpRequest.c (jquery.js?ver=1.12.4-wp:4)
Can you please help? I’ve already deactived all the other plugin, but it hasn’t worked.
Patrizia
Hi, thank you for choosing our theme!
We would be happy to help you determine the cause of this issue. Please provide admin and FTP credentials.
Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2 Log In – http://bit.ly/2GqIJNv
Thanks so much! VamTam
Is there a way to change the size of the logo within the theme? As is, there is only room for a very small logo. My support has expired – so I’m hoping there is a solution that has been worked into the theme options vs. having to create a whole ticket.
Thanks.
Hi, thank you for choosing our theme!
We would be happy to help you determine the cause of this issue. Please provide admin credentials.
Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2 Log In – http://bit.ly/2GqIJNv
Thanks so much! VamTam
Headboard
Hi, thank you for choosing our theme!
Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2 Log In – http://bit.ly/2GqIJNv
Thanks so much! VamTam
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