173 comments found.
Hi, there is another problem, the user menu only works on Google Chrome Windows, in other browsers does not appear correctly. Tested on Edge, IE, Mac, none works:
Can you help me with this? see the prints:
Menu ok: https://imgur.com/SCkbjly Menu not ok: https://imgur.com/a/GCOFMw3The problem with the menu is not ok yet, is that it gives access to the website’s admin login page, it is a big security problem. No customer or person should have this access.
Thank you.
Hi there, We will update soon! Thanks and have a nice day!
Hi, great! And do you have an estimate of when it will be completed? Because the site will go into production in 3 days, I need it to be ok. Thank you.
Hello friend, yes, I drew that conclusion last night, when I logged in and the menu was ok.
1- However, in the option to “create an account” he sends directly to the wordpress admin, a panel that the admin should ONLY have access to, and not any person or customers. This needs to be corrected very urgently.
https://imgur.com/fPuge6S2- This menu is not responsive on the phone, it is completely off the screen, see the image:
https://imgur.com/6BSHhfs3- In this other image, it is the menu of a website that the theme is the same as yours, and even without logging in the menu appears correctly, see the image: https://www.donnashape.com/br/
https://imgur.com/4zTGKESIt is also responsive.
More than 70% of the clients on the site I’m creating, only use cell phones, so the menu needs to be responsive to cell phones.
Would it be possible to adjust?
Hi there, Please update plugin x-street-core version 2.5.4, your problem resloved, thanks!
Hi, I had made a modification to .htaccess and resolved it with a redirect to my account page. But now, with your update, it was right, thank you very much.
You’re welcome. Thanks
The solution to translate the whole theme, menus, needs to use the Local Translator on the THEME, and ALSO ON THE PLUGIN “X Street”, so everything will be 100% translated to your theme. I hope this tip helps many, it took me a long time to resolve.
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Thanks very much for your suggestion.
Hello, I used the Loco translator for the whole theme, everything was fine in Brazilian Portuguese, but it still appears in English. How to solve this?
Hi, you need to translate those words in the Striz plugin core, too. Thanks
Sorry, I don’t speak English and I didn’t notice that you spoke to translate the plugin too, but now it has been solved. Thank you.
Great 
Thank you for choosing our template.
Hi, I have not received a response from the support, very slow in responding and often with few solutions to problems. I had asked for help a few days ago for an ajax search problem located in the header menu (it is not a plugin problem because I have tried several). Then I wanted to know if I can insert a mega menu, in an e-commerce it is very useful. If yes which plugin does the theme support? Thanks, the ticket is # 2370141
Hello, I opened a ticket on your page, but I still have no answer. Can you help me? PRIVATE TICKET # 2378745, email nossileee@gmail.com. Thanks.
Hello, as two questions that paulk2013 asked here 15 days ago, I need your answer. Can you help me? It would be good if they answered the questions ALREADY WITH THE SOLUTION. So, we can read the questions here and resolve without a ticket. I saw a question just above, where you put the answer and I managed to get it over with. I already bought the theme and I am having these 2 difficulties and others, I have also opened a ticket. I need to solve it soon. Thank you.
Is the new theme release (April 13) compatible with wordpress 5.4? It would be helpful to understand the changes of each release you make. Thank you!
Yes, the theme is compatible with WordPress 5.4. Thanks,
sorry 1 more queestion: i notice in Mobil view, there is a bottom bar Account/Search/Cart. Can this be deactivated and/or can the icons and links be changed? cheers
Hi there, yes you can deactivate that bottom bar in Mobile. And icons and links can be changed also.
Pre-Sale Question – “Create Account” for customers send the customer to a Wordpress generic log in page. Not a web site specific page (or popup) like all other elements of the site, can this be changed and how? (this is my only thing i need to fix in order to purchase the theme) Great theme btw!
to mention it diverts to WP login, not even registration. thanx
Yes, it can. We will help you to change it.
I can’t find an option to remove the “Proudly powered by Wpopal.com” from the footer. Also I tried to submit a ticket through your support system but there is no option for this theme.
The template is very nice but when you order it, they don’t give you the Demo data. It says :
“There are no predefined import files available in this theme. Please upload the import files manually!” And of course, no xml files in the download files!
I think this is pretty annoying. When you order something, all the files must be included and we shouldn’t have to wait for them to send us files.
Now I’m waiting for their reply and my customer is pissed off because we’re late…
Hi there, please contact us at https://wpopal.ticksy.com/, we’ll help you install. Thanks
boa tarde, não estou conseguindo configurar e encontrar a pagina do carrinho de compra, pode ajuda por favor…https://vipmenoficial.com.br/?post_type=product
Hi there, please send your issue to our support email help@wpopal.com, we’ll help you. Thanks
Já enviei a 6 dias e não obtive retorno
Sorry, we don’t find your email, please send it again and what is your email?
Hi, we have replied your email, please check it :))
it is possible to remove the category names from products in woocommerce shop
Hi there, please add this CSS: li.product .posted_in {display: none;}
I can make it for Shopify, Opencart and React. Are you interested?
Thank you for your request. But we currently don’t have a plan to make Striz for Shopify, Opencart and React. Thanks & Regards,
Where do I find the changelog?
Your theme (Striz) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. Suggestions to fix this:
Update your theme to the latest version. If no update is available contact your theme author asking about compatibility with the current WooCommerce version. If you copied over a template file to change something, then you will need to copy the new version of the template and apply your changes again.
Hi there, thank you, we’ll check and update it asap. Thanks
hi , i have purchased and installed the theme on WordPress. when i installed it ,it says Broken Themes and Stylesheet is missing. how to solve this ????
Hi, can you send us the screenshot of the error? Thanks,
Hi , I downloaded a new copy as i seen it said an update was done on the 26th of nov . I extracted it over my old theme but the theme versions still says 1.5 same as before ?
Hello,
after update under the menu error appeared:
Warning: Illegal offset type in isset or empty in /home/jakamoze/public_html/wp-content/plugins/elementor/includes/base/element-base.php on line151
on our page: https://www.jakamoze.com/
I updated striz-core plugin to 2.5.0 and updated Striz theme to 1.5.0 I updated also all other plugins.
There are also some warnings in Console: A cookie associated with a cross-site resource at http://google.com/ was set without the `SameSite` attribute. A future release of Chrome will only deliver cookies with cross-site requests if they are set with `SameSite=None` and `Secure`. You can review cookies in developer tools under Application>Storage>Cookies and see more details at https://www.chromestatus.com/feature/5088147346030592 and https://www.chromestatus.com/feature/5633521622188032. (index):1 A cookie associated with a cross-site resource at https://google.com/ was set without the `SameSite` attribute. A future release of Chrome will only deliver cookies with cross-site requests if they are set with `SameSite=None` and `Secure`. You can review cookies in developer tools under Application>Storage>Cookies and see more details at https://www.chromestatus.com/feature/5088147346030592 and https://www.chromestatus.com/feature/5633521622188032. (index):1 A cookie associated with a resource at http://google.com/ was set with `SameSite=None` but without `Secure`. A future release of Chrome will only deliver cookies marked `SameSite=None` if they are also marked `Secure`. You can review cookies in developer tools under Application>Storage>Cookies and see more details at https://www.chromestatus.com/feature/5633521622188032.
Please fix this problem ASAP Because it is visible on the page of my customer and he is angry on me because of this.
I had to comment these lines in element-base.php so error disapeared, so my customer will be happy:
if ( isset( $deprecated_scripts[ $script ] ) ) { Utils::handle_deprecation( $script, $deprecated_scripts $script , $deprecated_scripts $script ); } Best regards, Peter
Please contact us via email help@wpopal.com. We’ll help you. Thanks
Hi, can I change different picture when I do hover? Is there any extension for this? So first I show front, and on hover I show back side?
Hi there, please submit your issue to our ticket system at https://wpopal.ticksy.com/. Our dev will check and help you asap. Thanks.
Also i created a ticket. #2177922 pls help me to fix this
Yes, our technical support team will check and help you.
also https://prnt.sc/pgekht what’s the name of this font sir ?
Please go to Slider Revolution and click to the word you want to see the font like here: https://prnt.sc/ok9emt
Yeah i checked but it added as image 
https://prnt.sc/pgt5fr
You need to click to the slider containing the word first and then choose the word :))
I can’t edit. I need the font name , but this is just an image https://prnt.sc/phcxl2
this is not a font this thing uploaded as .png
Yes, sorry sir, it’s an image.
Yeah i know that , Can you give me the font name ??
It’s Decalled Script font
