Also, I need to be able to add insurance to each rental. Is this something that is possible to do or will it need to be done through customization by someone more experienced? For example if I wanted to add a fixed daily amount of insurance cost to each rental category or even each listing. Thanks again for all your help

Hi apcarrier – Yes, we’re compatible with 5.4

We only have security – https://help.wprentals.org/article/1-20-about-security-deposit-fee/

We have as extra fees City fee and cleaning fee – which could be set as a fixed daily amount. If you don’t need one of these fees, you could use translate to change the text label

In demo you can check these 2 fields in submit https://prnt.sc/ry8jzw

We allow to login with username user and password 1234 or register for your account as well

Thank you

How can I make my currency be COP: Colombian Peso?

Hi Sergio

Thank you for the message

1. Check in theme options Media is selected to be part of submission form – https://help.wprentals.org/article/how-to-add-edit-images-in-a-property/

2. For property currency set your currency in theme options – Currency Symbol https://help.wprentals.org/wp-content/uploads/2015/10/property_currency.png

For price submission – we have this list https://help.wprentals.org/wp-content/uploads/2015/10/free_submision.png and for wire transfer you can add your currency – https://help.wprentals.org/wp-content/uploads/2016/08/wire-transfer-help.png

It’s possible with Woo as payment option to need to add other currencies in the list. We can help add now and save this for future update as well in client support. If it’s the same situation please send a message in client support http://support.wpestate.org/

Thank you

Hi Rickkorsten, Please send a message here https://themeforest.net/user/wpestate with site url and wp-admin to check. We don’t block dates automatically, so I need to check first. Thank you

i have send a message

Hi RIck. Thank you. I answered. Anna

Hi, We have many options in theme options (not bakery, or elementor). WE use elementor and bakery for pages content. Not sure what you expect to do, but it’s best you test before you make a decision. If you need further info or want to test our theme, please send a message from here https://themeforest.net/user/wpestate

Thank you

Hello errolp

Thank you for the follow up.

1. I am afraid we don’t have the preview. Once the submit form is done (all steps), at last step user redirects to My Properties. If property is published, user can access the front end property directly to check. I am not sure if this can be done. Will add to wishlist for further review.

2. Country is selected by default. Not sure what you mean for “level”. If you use auto for City (places or algolia), then country is selected from algolia or places. If you use manual input or select from a dropdown for city and area, then country is a dropdown with all countries in the world. Help https://help.wprentals.org/article/location-options-in-submit-listing-form/

3. I am afraid that is not possible. The contact form is set to show for all properties. If you have an example of a site that does this, I can check to add to wishlist. I need to understand how this is managed to confirm if it’s possible to add to wishlist.

4. I am afraid that is not possible either, and honeslty, I am not sure if this can be added to wishlist.

Thank you

Hi milvos, I’ve never seen this. Do a backup. Check wp-admin – users and make sure all existing administrators are in your control. Update all plugins. For further help, please use our client support http://support.wpestate.org/. Our standard office hours are Monday – Friday, 9AM-5PM Europe timezone.

Hello tukai87

Thank you for the interest

We do not have price per month and I cannot answer if this can be easily integrated. It would require custom development and a developer assistance to give a proper estimation, depending on what you wish to happen.

We have price per day or per hour, and price per day can be set price per day for 7d+ bookings and price per day for 30d+ bookings too.

Thank you

Hello mzwe Thank you for the comment. We don’t have APP or any plan for an APP I am afraid. Thank you

Hi, Thank you for the comment. The “rentals” must be published in order for people to book. The “owner” is who publishes the property. And people send booking requests to the “property owner”

A booking request is made from a property page so it includes check-in / check-out, guests and any other optional extra settings https://prnt.sc/rtu00r

Not sure if this answers your question. If not, please send more details.

If you need further info or want to test our theme, please send a message from here https://themeforest.net/user/wpestate

Thank you

Hi Mel, If you enabled SSL for your site, check your site url is set with https in wp-admin options https://help.wprentals.org/article/how-to-setup-wordpress-and-theme-to-use-ssl/ and that should load the font icons correctly. For further help I would need to see exactly the message in browser.

Thank you

Hi,

Here is the message through console.

My SSL Certificate is in place and renewed again last night, as is the ‘Force HTTPS’ settings. I use Kinsta.

When I try to edit the URL next to the media, it doesn’t let me. Every media I try to upload ends up with a HTTP link.

Any thoughts?

All the best,

Greg

Mixed Content: The page at ‘https://hadoru.com/listings/daily/' was loaded over HTTPS, but requested an insecure image ‘http://hadoru.com/wp-content/uploads/2020/03/dark_logo_transparent_background.png'. This content should also be served over HTTPS.

Hi Greg, I just answered via email but will copy here the reply as well, for other clients

From the screenshot I can tell the logos have http and need to be changed to https in Theme Options -> Logos

Help https://help.wprentals.org/article/1-18-themeoptions-logos-favicon/

You should be able to change the logos URL easily

Please give me wp-admin if you need help (via email pleasE)

I am not sure how you tried to contact us before, and I am sorry if you had problems reaching us. But we answer daily on comments on theme forest, chat, this email. We just don’t use Facebook

Hope with my assistance we can solve all your questions though

Thank you Anna

Hi Mel, Thank you for the message. Please send a short message here to check your email and will help create a new account if needed or reset the old one https://themeforest.net/user/wpestate

Thank you

This one is all sorted. Thank you so much for your speedy response.

You’re welcome

Hello, Our theme can work with any currency. For payments, we have PayPal and Stripe (not sure if they work with ZAR but you can check), but we also have an option to extend the payment options and enable WooCommerce merchants on checkout (a merchant that works with ZAR should be checked if it exists as WooCommerce merchant compatible, but I assume it exists). If you need a specific merchant I can check this for you as well.

Thank you

Sorry, i meant the pricing display on the site. Im not using any payment facility, just the pricing option for clients to see. example: R599 per night. can i get an admin backend access demo please.

Yes, that is possible too. Please send a message here https://themeforest.net/user/wpestate for the test domain. Thank you

Hi mzwe

Thank you for the interest in our theme.

That’s exactly what we have

A service fee you put globally as admin and applies to each booking in order to be confirmed.

This fee deducts from total booking and reflects only in owner invoice

Help https://help.wprentals.org/article/1-20-how-to-work-with-deposit-fee-and-service-fee/

But we do not have hotel booking. We rent accommodations as single listings. Please see our demos.

Thank you

cool that what we are looking for. How does the service fee and booking fee get stored are they submitted separately to payment gateway or I have to use split payment method in my payment gateway?

Hello again,

We have deposit – which is the amount required before booking needs to be confirmed

Service fee – which is the fee that admin wants to take for himself.

All money in our theme go to admin account, so admin must just be sure deposit covers the service fee.

Thank you

Hi. We tested and all good so far. But as a note, we’re very reactive to wordpress updates. And if you need help with anything we’re available in support http://support.wpestate.org/ Thank you!

Hi

Thank you for the interest in our theme.

We have 2 options with either daily or hourly booking.

1. Send booking and owner approves or rejects the request

User sends request (after he logins) -> Owner approves or Rejects the request -> If the request is approved user must pay the invoice (deposit) if that is enabled and booking is confirmed OR if deposit is 0, booking is confirmed when owner approves the request.

2. Instant booking

User sends request -> He is prompted to login -> He must pay the invoice (deposit) if that is set in admin and booking is confirmed if payment confirms. If deposit is 0, booking is confirmed without any payment.

This is instant booking https://demo1.wprentals.org/properties/apartment-in-jersey-city/ 

In demo1 we activated a deposit which must be paid. We also activated Woo Commerce payments (to process through other merchants if theme included merchants are not enough. Theme included merchants are PayPal and Wire Transfer)

This is instant booking with 0 deposit https://ibiza.wprentals.org/properties/west-town-3rd-floor-dorm/

After a booking is confirmed, owner can cancel a confirmed request at any time.

Yes, we have private message system. You can follow this help to understand how it works https://help.wprentals.org/article/my-inbox/ and you can see the messages display and options in user dashboard on our demo as well. Use username: user and password: 1234 to login and go to inbox page https://main.wprentals.org/inbox/

Thank you

Hello fjonline

Thank you for the interest in our theme

I am not sure what fields you need to change and how. You must send me specific questions and I will confirm if it’s possible or not. There are default fields, which you can choose to not show in front end. Booking needs check-in and check-out. Guests is optional and can be turned off.

If you need further info or want to test our theme, please send a message from here https://themeforest.net/user/wpestate

Thank you

Hello haneienterprises,

Thank you for the comment.

We don’t connect to Zapier or any 3rd party.

“Pull Emails” and export to MailChimp, I assume you refer to users’ emails. We don’t have a built-in option for that, but there are plugins that allow you to export WordPress registered users to Mailchimp. Like this one for example https://www.mc4wp.com/blog/synchronize-wordpress-users-with-mailchimp/

Thank you

Hello Elencantovillascabo

Thank you for the comment. Please see my answer below:

Is it possible to issue the invoice to an email address of a client if he didn’t send us the booking request from the website?

—> In the theme, this feature doesn’t exist. You can use plugins to create invoices manually I think, but I didn’t test something in particular.

Our recurrent clients often just send us an email and ask us to book a property for them, we currently use a booking system that allows us to send a quote to their email which they pay and the booking is automatically confirmed. Can it be done in WP rentals as well?

—> We don’t have something like this —> Bookings must be requested and confirmed through wprentals to be confirmed. Or you use ical to sync calendar bookings (not invoices, just the calendar availability)

Another question – to process the payment, installing Woo commerce is a must or all the invoicing/payments can be done directly through the theme?

—> To process payments you can use theme’s included merchants PayPal or Stripe or Wire transfer (offline payment) https://help.wprentals.org/article/wire-transfer-payment-method/

—> WooCommerce is for clients who want to process in other merchants that we don’t support. An extra note: Woo is exclusively just to process a payment. it’s not used to do bookings for example. That happens with theme features.

Thank you

Hello Elencantovillascabo

We manage several properties owned by the individual owners, so the booking requirements vary from property to property. Some properties require 30% of deposit to confirm the booking, some 50%. How can we add this option?

—> I am afraid this is not possible. We have only 1 deposit setting and it’s global (for all bookings). Help – https://help.wprentals.org/article/1-20-how-to-work-with-deposit-fee-and-service-fee/

—> How to add this option, I don’t know honestly. It has to be coded to know the how steps, and it’s complex. The best i can do is share a help where we explain the existing booking https://help.wprentals.org/article/technical-booking-explained/ But to make such changes you need a developer to assist.

30% or 50% down to confirm the booking The rest is due 45 days prior to the arrival including the damage deposit fee.

—> We do not force the remaining payment, but there are emails that are sent to user. We send a follow up automatically 3 days booking starts https://help.wprentals.org/article/how-to-change-number-of-days-before-payment-due/

Also, can we attach a PDF file – rental agreement – to the invoice?

—> Now invoices are not sent as attachments. You can add PDF to properties *where you add images you can add also PDF), but these are not sent by email I am afraid.

—> If you need to email user automatically specific PDF documents, this feature must be coded. I will add to wishlist this idea, but I cannot promise this will exist in the future.

Thank you

Hi, Thank you for the comment. From what you describe, it seems save is not happening and there may be a plugin conflict as we cannot replicate the same situation. Please use our client support http://support.wpestate.org/ and to see exactly what messages are returned when saving. You can also disable your extra plugins to test again. And if you use minify or combine js in any plugins, disable these options before you disable the plugins. Please note that our standard office hours are Monday – Friday, 9AM-5PM Europe timezone.

Thank you, and stay healthy.