25 comments found.
Hi Team. Good day.. We couldnt able to import demo content … i have sent a detailed mail to basictheme400@gmail.com. Pls check it and do the needful at the earliest. Thank you
Did you create support ticket ?
Hey team, we need help with a small fix. We updated the theme to the Dec 2024 version and our home page has “Blog” with the interior page on it. Can’t find anywhere in settings to get rid of it. Able to help us?
Purchased theme through Envato Elements membership.
https://jewpiterthemovie.com/Please create support ticket here help.themepure.net
Tried to create ticket but Envato Wordpress theme purchase code from Envato elements not working
Mail here basictheme400@gmail.com
Do you guys support WP 6.4.1? I’M PLANNNG TO BUY
Yes WP 6.4.1 our theme is working fine. You can purchase. Thanks
sorry to ask you again what about WP 6.4.2 comptiable? My client wanted to make sure it was compatible. Please confirm
yes 6.4.2 Compatible. Thanks
hi, i have a problem on slider background, when I select the image, the site doesn’t save it for me and it doesn’t show me any photo either in the preview on the right or when I view the published page…there is a solution?
I apologize but uploading images does not work even in the team part, and in the services part
Please create support ticket. Thanks
When I try to open a ticket on your site and enter the themeforest purchase code, it gives me this error: Error – 404 – fast-unknown-product Could not find this product in our supported products I bought the theme yesterday Thanks
Sir, Please try here for support ticket https://www.devsnews.com/support/ Thanks.
Can I please have the online documentation link for VOME? The one included with the file is empty.
Hi, Please create a support ticket here https://www.devsnews.com/support/ Thanks.
Hi A mail was sent to you on 21/07/2020 seeking support, and not received any response till now.
Can you send us mail again ? Thank you.
forwarded to basictheme400@gmail.com please check, subject line: Regarding Vome – Multipurpose Film Studio Movie Production WordPress Theme
Ok thnks.
Could you please look at the http://sesdigital.ie/sesmedia/ recent work section the video clips are not responding properly in safari on desktop or mobile can you please advise how to fix this “code”
Hi, Please send us your url with wp login info here basictheme400@gmail.com. We will check and let you. Thanks.
Our website: shorturl.at/cJUX5 We want to translate this words to Lithuanian Language: http://prntscr.com/stvl97 How can we do it?
Hi, Please mail with login info here basictheme400@gmail.com . We will help you.
Hi, we have this standart template contact form: http://prntscr.com/stv6ed We just fill some Lithuanian texts for inputs. Can you help us config mail section – http://prntscr.com/stv73f ?
Hi, Please mail with login info here basictheme400@gmail.com . We will help you.
Best Work Wow 2020 Style 
Thank you 
Wow nice work….best of luck with sales
Thank you
Hello,
I bought your very nice WP theme. I installed demo datas, and evrything is OK.
How can I remove (home 3 version) the search form (top page)?
Best regards
Hi, Please send us here with login info. We will check and let you. basictheme400@gmail.com . Thank you.
Nice clone design and theme: https://prnt.sc/rzh3wd, https://prnt.sc/rzh45i, https://prnt.sc/rzh4cy, https://prnt.sc/rzh4rr, https://prnt.sc/rzh54o. GLWS
We have checked the design and issue is fixed. Thank you
the last email you said you not clone but please tell us about screenshots above. All customer need know about how do you works!
Hi, its designer fault. When i see some section is copy then we have changed the design already. Thanks.
Please send us name of Designer or his account. https://prnt.sc/s09opy. You said you not clone why you need deleted them?
Hi, We will update and fix psd and html version. Thank you.
So you cloned our design? Right? I need your answer before end this comment!
Some secrion was copy but not full clone. When we see that we have changed. Thanks.
It’s OK. We’ll take screenshot your replied about copy our design and send to Envato about this. Regards!
Hi, Can you send me some example of copy ? We have remove already PSD and HTML But not our WP theme copy. You dont understand. So why you talk about copy claim ? Thanks.
You must say your theme copied our design and after we report you removed it . And you cloned our design and maybe similar with other author. That’s why you have 55 items and have 1K2 sale. It’s OK for you!
Ok. Thanks.
Continue copy our product idea? That’s why 100 items but have 2k4 sale. Good job!
its not copy items. Thanks.
We have had a very bad experience. We trust this new theme because of the developer’s history, but unfortunately, there is still a lot to improve, and I hope they do before putting the regular price. None of the customization functions are applicable to the theme modules. You cannot edit the font, nor the colors. All the options to show or not show items like buttons, search bars, etc, are not working. Everything has to be done manually with CSS. Too bad because its design is good.
Hi, Please mail us here we will already fixing this issue. basictheme400@gmail.com. Thank you.
Hello! It seems customization is presenting problems. I am not able to change, colors, or hide the Search field. I cannot find where to change font settings.
I hope you can respond to me soon.
Hi, From customizer you can chnage color and font. please mail us here for support basictheme400@gmail.com . Thank you.
Could you please indicate me where can I change Font styles? I am trying to change fonts for H1, H2, etc I cant find it.
Thanks.
Please mail us here for support basictheme400@gmail.com . Thank you.
Hi, I would like to change de tipography, where can I change it.
Replied.
Nice work, GLWS
Thank you.
Good luck!
Thank you
Nice work, Congratulations! Good Luck with Sale
Thank you.
