642 comments found.
Amazing theme. I will buy it!
Hello,
Can you please give a discount?
this theme is still active on development?
Hello,
Yes it is.
woocoomerce supported?
No
how to put filter on Portfolio?
The themes is not flexible. I don’t link
I ‘m unable to import the source library. what is wrong?
“Installation failed: Download failed. A valid URL was not provided.” I can not install the plugins.
Hello Yo17Tech,
Please send us an email with login credentials so we can have a closer look at your installation and see what went wrong.
I am not getting any response from the support even after 48 hours ,please refund my amount the theme is useless .
Hello sameerxor,
If you are not happy with the theme you can open a refund request and we will fulfil it. The theme relies on the free version of Elementor, so you don’t need the pro code for it. Also, the demo can easily be imported by following the instructions provided in the documentation. But again, we will refund you if you are not happy with it.
Kind regards.
Please proceed with refund .Thanks
Hello sameerxor,
First you need to create a refund request, please have a look here to learn how to do it:
https://help.market.envato.com/hc/en-us/articles/202821460Once I receive the request I will grant the refund.
Kind regards.
Refund granted.
I’m unable to import “ressource-library” demo ,I liked this that’s why i bought the theme ,could you please let me know how to import ,also Elementor plugin is requesting pro code
Dear Team , I ‘m unable to import the source library ,I requested for the support no response yet ?
Hi there, I’m interested to buy your template but I was wondering if your theme support RTL language.
Hello,
No, unfortunately it doesn’t support RTL.
Is this still maintained?
Hello zumaxb,
Yes it is. Currently we are working on a new template, once it’s finished we will start updating and improving Media Consult.
Kind regards,
Andrew
Thank you for your quick reply.
Nice work this 
I am interested in your theme, since the last update is january 2019, will it work with new version of wp? any update soon?
Hello,
The theme works with the latest version of WordPress and we are also working on updates to improve it.
Hello, we have doubled title of the newest post in the blog section on our site ( http://maxmediapr.cz/press-centrum/ ). Do you know, how this can happened? Thank you.
Hello,
This is a setup issue. Please send us an email through our contact form ( https://themeforest.net/user/celestialthemes ) with user/password to your website so we can have a look at the theme settings.
Kind regards.
Hello,
My name is Sajjad from RTL-Maker . net
Are you have some themes or plugins that have no RTL support yet?!
But you have some customers that have RTL language (like: Arabic, Persian, Hebrew, …) and need RTL support for using your themes or plugins.
We have a service for adding full RTL support to your themes or plugins. Just look at our website at rtl-maker . net
Best Regards - Sajjad
No supports anymore. I aksed about installation, It hasn’t been replied yet for about 10 days.
Hello,
We can’t help you without the site credentials. Please post a reply in the support forum with login data to your website so we can have a look at your issues.
Your support is somewhat questionable. We have an outstanding Support ticket for 14 days that remains unanswered! https://celestialthemes.com/support/ticket/163
We have only 15 days left on our Support license, but we have been unable to get any support at all through your ticket system. HELP. Also added a new ticket about images displaying badly https://celestialthemes.com/support/ticket/166
Hello kathy,
We have responded. When your support expires please continue to contact us by filling the contact form from our Themeforest profile: https://themeforest.net/user/celestialthemes
any chance we can see a mega menu? or do you have any plugin/addon we can use it to create a mega menu?
Hello snipereyes999,
Unfortunately at the moment no. We hope to have this functionality some time in the future, but we can’t promise a certain date when it will be available.
Kind regards,
Andrew
10 days with no reply to an open ticket. I thought this theme was supported.
Hello kathyduckett,
We apologise for late response. We had an issue with the support system that didn’t notify us of your ticket.
Kind regards,
Andrew
When do you think the Next update will come?
Hello kathyduckett,
The next update is scheduled to be released in the first part of January.
Kind regards,
Andrew
Hello kathyduckett,
The update has been released.
You can consult the changelog here:
https://celestialthemes.com/media-consult-changelog/Kind regards,
Andrew
Has anybody an error when trying to log in into support at the moment? I get only this message: {error RedirectUri provided”}. What’s wrong??
{error RedirectUri provided”} This is the complete message.
{ error _request”, “error_description”: “Wrong RedirectUri provided” }
Hello,
After you received that error, you should be able to access the support by visiting this url:
https://celestialthemes.com/support/Try this suggestion until we fix this issue.
Kind regards,
Andrew
Hello again,
The issue should be fixed now. You can try again to login and let us know the results.
Kind regards,
Andrew
