220 comments found.
Hi, I have tried several times to instal the theme and the demo. The issue arise when trying to import the theme. It failed with one click and then I tried with manual. But When I install wordpress install I get error: Cannot declare class WXR_Parser, because the name is already in use
Could you please have a look at it? Thanks Adriano
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I changed the bottom footer info but the theme is commenting that out. The content I add is there but it’s commented in the HTML code. Is this a bug or am I missing something?
Hi there,
Could you please update your question and attach the info site (link+admin access) here: https://casethemes.ticksy.com
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I can’t edit the services section with the WPBakery Builder https://prntscr.com/rzdobg
Hello,
You can find option for the problem here. Please see screenshot: https://prnt.sc/rzh4n0
Thanks!
Hi, is it possible to add social media icons to the header (where the menus are)?
Hello,
Is possible. This will be custom work.
Thanks
Hello! ¿How i can change the copyright options?
Hello,
You can find option for the problem here. Please see screenshot: https://prnt.sc/ry9rfw
Thanks!
Ho do I add a fullscreen slider to any page? I created a fullscreen slider in Slider Revolution but after adding it via Visual Composer I always get the top header separated from the slider, I want the slider to be full screen and the menu to be on top of the slider, just like the demo. I don’t see any template option or any slider option in the page settings.
Hello,
You can find option for the problem here. Please see screenshot: https://prnt.sc/rxrex6
Thnaks
The homepage image doesn’t show on iphones only on desktops
Hi there,
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is there any way to un hide slider image on mobile mode?
Is possible. You can find here: https://prnt.sc/rvrl6g
Thanks
that’s work for me, thanks a lot
You can find here: https://prnt.sc/rryfs4
Thanks
Thanks
Good afternoon
I can not use WPBakery Page Builder. Also when I activate Woo commerce the workplace in wordpress change badly. Please guide me to solve these issues.
Hi there,
Could you please update your question and attach the info site (link+admin access) here: https://casethemes.ticksy.com
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Good morning 
I hope you are safe and well wherever you are.
Please can I ask for some advice on changing the size of the logo? I would like to make it quite big on the top of the pages but then it must remain small with the sticky menu. Or do I just need to get rid of the stick menu?
Many thanks for your help!
Hi there,
You can find here: Theme Option -> Header.
Thanks
How do I change the logo on the mobile menu please? There is no information in the documentation.
Don’t worry I found it!
I have managed to fix the logo on the other mobile pages but the logo doesn’t appear on the Home Page on mobile. All the other pages are ok. http://deabreuandcohen.co.za/
I checked and it still work: https://prnt.sc/rnureg
Hello.
Yesterday I found bug. When I decide to create new block any type I see this http://dl3.joxi.net/drive/2020/03/23/0014/0699/975547/47/f3b25057d7.jpg . When I change tab to another and return – I can edit that block but I can’t save changes. The Save button is not pressed. Help me please.
Hi there,
Could you please update your question and attach the info site (link+admin access) here: https://casethemes.ticksy.com
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Can the customer open and allocate a special account and review his work and transactions only?
You can add documents that the customer can view or print from his account
The manager can send a transaction to the employee and monitor the workflow
Hi there,
This is not available. I am not sure but you can use plugins to support this.
Thanks
I want to open a special account for the customer on the ticketing system and monitor the workflow itself, that is, an additional component that meets the purpose
Can you provide me with a good component name?
I don’t have it right now.
Good day,
Can you tell me how I change the header images for the other pages that aren’t the Home Page?
Hi there,
You can find here: Page Option -> Page Title.
Thanks
Can’t download the demo’s for the theme. Installed theme/child and the plug-ins….
Internal Server Error The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator to inform them of the time this error occurred, and the actions you performed just before this error.
More information about this error may be available in the server error log.
Hi there,
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Solved! It was something with our server
Hi,
Does the theme has built-in RTL switch (Enable/Disable) without changing the WordPress language? Or needs to be installed WPML plugin to make it RTL?
Please advise!
Hi there,
The theme support RTL when you change the language to RTL.
Thanks
I cannot import demo. It gives 500 error. also manually import is not working. can you help me plesa
Hi there,
Could you please update your question and attach the info site (link+admin access) here: https://casethemes.ticksy.com
Our supporter can check your info and we can solved your issue together with you.
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Hi, I can’t find where the Team member carousel. Could you help me, please? Thanks
Oh I fixed, thanks
In the demo, the image which says, 35 years of practicing, is it possible to modify text?
Hi there,
The theme included the psd file. You can easily edit it.
Thanks
Thanks. Any plan to make this theme fully compatible with other builder like elementor/ Brizy, Divi etc.. Compatible meaning, i should be able to modify pages in respective page builders..
You can edit the page by WPBakery. Thanks
I want to change the term”Services” to Areas of Practice”. Can you tell me how to do that
Hi there,
Where do you want to change it, in the back-end?
Thanks
yes please so the permalink will show toledo-attorney.com/practice/criminal-law/ not toledo-attorney.com/service/criminal-law/
thank you
You can see it in theme option: Theme Option -> Content -> Extra Post Type.
that worked for the url but it did not change the breadcrunb so I have a url “http://m.toledo-attorney.com/areas-of-practice/family-law/” and a breadcrumb ” Home-Services-Family Law” How do I change the bread crumb
Hi there,
Could you please update your question and attach the info site (link+admin access) here: https://casethemes.ticksy.com
Our supporter can check your info and we can solved your issue together with you.
Thanks for your submission!
Regards.
