271 comments found.
Hello, how can I change this header icon to wahtsapp icon?
Hello, thank you for contacting!
Whats-app icon isn’t included in the theme’s icons set and we can suggest you to add it as an image. Please add the following code to a Custom css field (Theme settings/Elements/Custom codes tab of the admin panel):
#header .slogan_wrap .cmsms-icon-phone-4:before {
content: '';
background-image: url(https://cdn2.iconfinder.com/data/icons/social-icons-33/128/WhatsApp-64.png);
height: 20px;
background-size: contain;
background-repeat: no-repeat;
background-position: top center;
}
Here is an example displaying: https://www.screencast.com/t/dtqCypzPf
Personal assistance is provided via tickets system – should you have other questions please feel free to contact our support team at http://cmsmasters.net/support/
Thank you.
Hello, Please in PROFILE page i can only show 10 profiles. How i can show more than 10 profiles? Regards
Hello, thank you for contacting!
You can set desired Profiles Number per Page on a Profile shortcode settings: https://www.screencast.com/t/6BrONrkEL
Personal assistance is provided via tickets system – should you have other questions please contact our support team at http://cmsmasters.net/support/
Thank you.
*Please note, that according to the Envato rules all support (except updates) is provided within first 6 months after the purchase. At the moment your support has expired. We advise you to extend support to receive further assistance.
does this theme have a demo install function i cant see it?
Hello, thank you for contacting!
Sure, the theme comes with a demo content. Here is a link to the theme DOCS where you can read more about it.
Should you have other questions please feel free to contact our support team at http://cmsmasters.net/support/
Thank you.
when i changed colors from theme settings all theme showing not right. It seems theme settings colors effects all classes in theme. Have anyone the same issue? thanks
Hello, thank you for contacting.
The issue you have isn’t a typical one and there is a need to investigate it from your end. Personal assistance is provided via tickets system – please submit us a request at http://cmsmasters.net/support/ and our support agents will take care of the case.
Thank you.
*Please note, that according to the Envato rules all support (except updates) is provided within first 6 months after the purchase. At the moment your support has expired. We advise you to extend support to continue receiving assistance.
Thank you for your reply. I can extend support but i suppose that theme settings should working without problems.
Hello!
There are no known issues with the theme functioning – please make sure that you’re running current theme version. In case the issue remains actual please contact our support for deeper investigation.
Thank you.
Hello, How I can set the same site with your demo version, because my site is different after import demo content – http://demo.kushnir.clinic
Hello, thank you for contacting.
Please note that all images are not included in the demo content and are substituted with placeholders as according to our license we can’t redistribute them.
As fine as I see animation doesn’t function correctly – usually it is caused by a broken image (broken path to the image) used on your site (it can be a featured image on posts/projects, background image, or image added with the help of the Image shortcode). Such an issue happens after deleting images (or demo placeholders) from the Media Library thus the paths to those images remain on the posts and it brakes the script. I recommend you to check shortcodes that are used on a page in order to find a broken image and replace it with a correct one.
We should note that personal assistance is provided via tickets system – please submit us a request at http://cmsmasters.net/support/ in case you have further questions and our support agents will gladly help you.
Thank you.
Hello. I cant seem to view the demo for your Visual Content Composer. Could you please share a link with me. This will help determine if we will be able to easily edit the content or if we need to find an alternative theme. Thank you very much! 
Hello, thank you for contacting.
The theme comes with a custom Content Composer created by our developers for content adding – the tool that is proved to be handy and convenient. Drag’n’drop function provides great flexibility of settings and shortcode options. Shortcodes can be easily added, edited and rearranged.Our visual content composer allows to place any shortcode/section to any part of the content area. You can modify content according to your requirements. Please check this video demonstrating how easily shortcodes can be managed. http://cmsmasters.net/shortcodes/
Should you have other questions please feel free to contact our support team at http://cmsmasters.net/support/
Thank you.
Thank you for the link
You are welcome!:)
Hi,
what is the latest version number?
Cheers, Csaba
Hello, thank you for contacting.
Current theme version is 1.1.3.
Should you have other questions please feel free to contact our support team at http://cmsmasters.net/support/
Thank you.
Hi, is your theme compatible to latest WordPress 5? If not do you have plan to update the theme?
Planning to buy but not sure what is the impact to the theme if the theme is not compatible to the latest WordPress Version.
Hello, thank you for contacting and for your interest to our theme!
Current theme version works correctly with WordPress 5+ and the only thing that should be done to make content composer that comes with the theme function as it should is to install and activate Classic Editor plugin.
Updates for WordPress 5+ are under upload to the Themeforest, and will be available for download after approval from Themeforest reviewers. Appreciate your patience.
Should you have other questions please feel free to contact our support team at http://cmsmasters.net/support/
Thank you.
Hi. how can i use revolution slider ? its so important to me
Hello, thank you for contacting!
Revolution slider plugin is included to the theme archive.
Here is a link to Revolution slider plugin documentation – please look through it, quite sure it can be helpful.
Should you have other questions please feel free to contact our support team at http://cmsmasters.net/support/
Thank you.
why i cant use slider . not revslider
Hello!
All personal assistance is provided via tickets system only, appreciate your understanding. Please submit us a personal request at http://cmsmasters.net/support/ with relevant WordPress credentials and our support agents will take care of the case.
Thank you.
Hi how can i change opening time on homepage ?
Hello!
You can implement needed changes on a ‘Booking a visit’ widget settings.
Should you have other questions please contact our support team at http://cmsmasters.net/support/
Thank you.
hi i am facing a problem in blogs section.. I have added blogs section but the blogs are invisible though when we move the cursor to the blog area we can see that it is present there but its not visible.
http://13.76.153.197/amitosh3Hello, thank you for contacting!
All personal assistance is provided via tickets system only, appreciate your understanding. Please submit us a personal request at http://cmsmasters.net/support/ with relevant WordPress and FTP credentials and our support agents will take care of the case.
Thank you.
Hi, does you booking system allow for SMS integration? Or could I set it up using this service..https://acuityscheduling.com/
Does it also offer multiple location booking? Email confirmation/ reminders?
Regards
Hello, thank you for contacting!
On our demo site for “Booking a visit” form we use Contact form 7 plugin that doesn’t provide desired functioning and as much as we’d love to help third-party plugin customization is beyond our support policy. Appreciate your understanding.
Should you have other questions please feel free to contact our support team at http://cmsmasters.net/support/Thank you.
Hi,
I would like to know if the template is compatible as the latest version of Wordpress, that is, version 5.0.3.
Thanks.
Hello, thank you for contacting!
Updates for WordPress 5.0.x are under upload to the Themeforest, and will be available for download after approval from Themeforest reviewers. We strongly recommend to use the 4.9.x WordPress version in the meanwhile.
If you use WordPress 5.0.x please install and activate the Classic Editor plugin and choose it here https://www.screencast.com/t/c6hH5OaiaR Thus there will be an opportunity to edit pages using CMSMasters Content Composer plugin. Classic Editor plugin can be downloaded here https://wordpress.org/plugins/classic-editor/
Best regards!
We’d kindly ask you to log in with the account the theme was purchased with, so that we could see “Purchased” and “Supported” tags. Appreciate your understanding.
Presale Question, Is this support wordpress latest version?
Hello, thank you for contacting and for your interest to our theme!
Updates for WordPress 5.0.x are under upload to the Themeforest, and will be available for download after approval from Themeforest reviewers. We strongly recommend to use the 4.9.x WordPress version in the meanwhile. Appreciate your patience.
However even in case you are running WordPress 5.0.x the theme can be successfully used – there is just a need to install Classic Editor plugin
Should you have other questions please feel free to contact our support team at http://cmsmasters.net/support/Thank you.
Wordpress v5.0.1 is now available – Can you please tell me how long before you support v5? Remaining on v4.9 will likely be a security concern soon.
Hello, thank you for contacting!
At the moment we are working on updates for WordPress 5.0.1 and Gutenberg and strongly recommend to use 4.9.x WordPress version in the meanwhile.
If you updated WordPress to 5.0.1 please install and activate the Classic Editor plugin and choose it here https://www.screencast.com/t/c6hH5OaiaR Thus there will be an opportunity to edit pages using CMSMasters Content Composer plugin. Classic Editor plugin can be downloaded here https://wordpress.org/plugins/classic-editor/
Appreciate your patience and understanding!
I can not delete or edit items on my menu after I add them. Whenever I try, it glitches and opens the colour swatch. Does anyone else have this happen? How do I fix this? Thanks!
Hello, thank you for contacting!
We recommend you to install updated theme version – it should be helpful. Log in to your Envato account and download the zip-archive with the theme on your computer, unzip it and upload the new theme version on your server (please make sure there are no nested folders such as dental-clinic/dental-clinic).
We recommend you to rename the theme version you used previously (for example name the theme folder “dental-clinic-old”), in such a case this theme version will be backed up at your server.
Besides don’t forget to update plugins in case it is noted on the WordPress admin panel after the theme is updated. Sometimes there is also a need to deactivate the theme and activate it again to make all changes that were implemented function correctly.
Please note that you might need to clear your browser’s cache in order to see the changes.
Should you have further questions please contact our support team at http://cmsmasters.net/support/
Thank you.
*Please note, that according to the Envato rules all support (except updates) is provided within first 6 months after the purchase. At the moment your support has expired. We advise you to extend support to continue receiving assistance.
cookie-notice
Support
Development Description This plugin was closed on November 29, 2018 and is no longer available for download.
Hello, thank you for contacting!
Our developers are working on update that will include another plugin for the purpose. At the moment we can recommend you to use this plugin https://wordpress.org/plugins/cookie-law-info/
Please contact our support team at http://cmsmasters.net/support/ in case you have further questions.
Thank you!
Hi, i need help for change the footer, i dont see in my theme. I can not find the page to change the footer
Hello, thank you for contacting!
Footer can be set on a corresponding tab of the Theme settings here
Please contact our support team at http://cmsmasters.net/support/ in case you have further questions.
Thank you!
I would like to change the content of the footer, look at this image //
I would like to change the structure, put text, images, map and other elements.
Sorry for not getting better details on the first contact.
Thank you
Hello again!
The image you mentioned was failed to be attached. Please submit a personal ticket at http://cmsmasters.net/support/ and our support agents will gladly help you.
Thank you!
I am also hoping for an update that supports PHP7
Hi, thanks for contacting!
The theme should function correctly with PHP7, we didn’t receive any complaints regarding theme malfunctioning when PHP7 is used, besides our demo site is running php version 7 without any issues.
Should you need any help with the theme, please contact our support at http://cmsmasters.net/support .
Thank you!
This is for theme version 1.1.0? The LayerSlider provided with the theme appears not to be compatible with PHP 7. Correct?
Thanks for your reply!
Dental Clinic 1.1.0 comes with Layer slider 6.6.1 version that is compatible with PHP 7.
Please note that the latest theme version is 1.1.2, and it includes 6.7.6 Layer slider plugin. Please download the newest archive from the Themeforest.
The easiest way to update the theme is to rename the old theme as dental-clinic-old in your wp-content/themes folder. Then you will be able to upload the new theme dental-clinic.zip via the WordPress admin panel and activate it.
After the theme update, please proceed to Appearance > Theme Plugins, and update all the suggested plugins.
If you still experience any problems, please submit us a personal request at http://cmsmasters.net/support/ with relevant WordPress and FTP credentials and our support agents will be happy to help you.
Thank you!
I updated. The readme.txt says: Theme Files updated:
Proceed to wp-content\plugins\LayerSlider
and update all files in this folder to version 6.7.6But there are no files to use to update to 6.7.6 and the Plugin manager won’t allow an update without purchasing the update separately.
Hello again,
There is no need to purchase the slider plugin separately as all updates are provided with the theme updates. Please note that you can update the Layer slider plugin via the WordPress admin panel. Please delete the old plugin version and then you’ll see the notice that the plugin is recommended to be installed. It will be installed from the new theme’s folder. Please install and activate it.
If you need any personal assistance, please contact us at http://cmsmasters.net/support/ with relevant WordPress credentials and our support agents will be happy to help you.
Thank you!
that didn’t happen… no my site is without a slider. There is no option to restore it either or reinstall the plugin. Bummer…
Please submit us a personal request at http://cmsmasters.net/support/ and make sure to add all the needed credentials to your ticket – our support agents will help you with the theme and the slider update.
Besides, even if you do not see the notice in the dashboard, please note that you can always install the plugin manually via Plugins – Add New – Upload Plugin. The Layer slider can be found in dental-clinic\framework\admin\inc\plugins folder.
Thank you!
hello, content composer does not work…..
the text box goes blank….
Hello, thanks for contacting!
As the problem is a specific one, we need to see what happens on your end. Please send us a request at http://cmsmasters.net/support/ and our support team will investigate your case. Just please make sure to add all the needed credentials to your ticket.
Thank you!
Do you have demo content? Will I have demo data when I install the template? I want the site to be immediately like a preview, and I could change the data on my own.
Hi, thanks for the question!
Sure, the theme comes with an .xml import file that will instantly bring most of content to your site. Yet please note that all the images in demo content are replaced with placehoders, as the license does not allow us redistribute them.
Demo content can be imported in 3 steps: content import, settings import, sliders import, but it can be done really fast – please see the video tutorials here. Besides, we provide our customers with detailed documentation and our support team is always ready to assist you if any help is required.
Please don’t hesitate to ask further questions. Thank you!
