213 comments found.
When there is an update to NaturaLife theme will it be listed in the WP theme update section?
Hi, The theme is stable and the latest version is 1.9.
1- Update the theme by using Envato Market Plugin http://docs.rtthemes.com/document/updating-the-theme-envato-theme-updater or use FTP to update manually.
2- Update the bundled plugins via Appearance / Install Plugins.
You can find more details about the bundled plugins— https://support-rt.com/forums/topic/plugins-that-come-with-the-theme
Please feel free to ask if you have any further questions.
Best Regards
I’m using the latest version of WP 5.4.2. After plug-ins auto updated, the website lost functionality (sliders, menus, links no longer worked). After restoring the site from backup, I manually updated each plug-in one-by-one, testing the site after each update. I have narrowed down the problem to Smush. All other plug-ins are updated and the site works fine. Updating to the latest version of Smush causes the site to lose functionality. Can you check this?
The 12 plug-ins installed are: 1. Akismet 2. Autoptimize 3. Contact Form 7 4. Elementor 5. Insert Headers and Footers 6. Loginizer 7. PageLayer 8. Smush 9. WooCommerce 10. WooCommerce Admin 11. WP Fastest Cache 12. Yoast
Hi,
It must be related to the plugin. According our tests the theme has no conflict with the plugin or WordPress 5.4.
If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Best Regards
A Naturalife theme update was issued today. If I install that, will I lose all theme modifications made in WP?
No, the update won’t affect any modifications, if you haven’t modified any PHP file of the main theme.
I don’t recall if I did, but likely not. If I did modify PHP files and install the new theme, is there a way to go back to the previous theme version with the modified PHP files?
There are free backup plugins to use for this purpose https://wordpress.org/plugins/search/backup/
Hello,
I bought the NaturaLife theme today. This is my second theme bought from you, the first theme was BusinessLounge. Two problems.
1. I installed the NaturaLife theme on my test site, but there was a problem with importing demo data. After completing the import function, I found that none of the images had been imported.
2. Your demo site is not working either. Instead of the site, you open an empty screen at https://rtthemes.com/wp-signup.php?new=naturalife.
I would be very grateful for your answer and help.
PHP 7.2.32 (memory limit: 512MB, upload_max_size/post_max_size: 40/40, max_execution_time: 900) WordPress 5.4.2 NaturaLife | Extensions Plugin 1.9 Elementor 2.9.13 Contact Form 7 5.2 Classic Editor 1.5 Really Simple SSL 3.3.4 Coming Soon Plugin 5.1.3
Hello,
Sorry about the dns issue on our end. It should be working properly now.
If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Thank you for purchasing our themes.
Best Regards
Hi, do you have documentation on how to integrate WooCommerce with your site? Thank you I couldn’t find it http://docs.rtthemes.com/naturalife-documentation/#section-138
Hi,
There is no extra thing to do for WooCommerce integration. It is plug & play like all other WooCommerce themes. There are some extra settings coming with the theme for WooCommerce via Customize / WooCommerce. And, you can use our [RT] WooCommerce widgets to create product lists when working with Elementor.
If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com to get faster and better support.
Thank you for purchasing our themes.
Best Regards
Hi, does your theme provide support for a members only area? If yes, how? Thanks
Any plugins?
Hi, there is no built-in option, you can try 3rd party plugins.
Hi, how do I add a PDF file as an attachment on the page, pdf file hosted in wordpress
You can check this one https://www.wpbeginner.com/beginners-guide/how-to-upload-pdf-files-to-your-wordpress-site/
Hi, on my blog page the navigation always default to ‘Blog- Right Side-bar’. How can I change it to another? Also if I visit any single page ‘go-back’ to main blog page button (on the bottom middle) set by default to ‘Blog- Right Side-bar’. I do need to change to another page.
Hi,
You can customize it via Customize / General Options / Sidebar options http://docs.rtthemes.com/naturalife-documentation/#article-118801
If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Thank you for purchasing our themes.
Best Regards
Is it possible to change the ajax add to cart button to simple add to cart button ?
Hi,
Yes, there is an option in WooCommerce for that.
Please feel free to ask if you have any further questions. Thank you for interesting in our themes.
Best Regards, Theme Support
this options available in options theme or what ?
screenshot please
Hi, It is a native WooCommerce option https://share.getcloudapp.com/L1uprg41 The ajax add to cart button is optional. When you disable it, there will be a message displayed above the products after clicking the add to cart button like this one https://share.getcloudapp.com/GGuopN0l
Thanks I mean, can replace the current icon of add cart to simple button with text “add to cart”? button with text and not only icon
Hi, It is possible with a custom coding only.
Hello,
If you would like to receive support, please post your questions on our forum at http://support-rt.com
You will receive much faster support because we can easily see who needs assistance, and also you’ll be able to use search to see if your problem has been solved in the past and find a fix for it without having to wait.
Thank you for purchasing our themes.
Best Regards,
Theme Support
Hi. Great theme ! I’m using it for a french website. The only thing is not translating, is the “View Cart” and “Check out” button, inside the sidepanel. How can I do this without plugin ?
Hello,
You can find those works inside the theme’s language file. https://support-rt.com/forums/topic/translating-themes-by-using-po-files/
If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Thank you for purchasing our themes.
Best Regards, Theme Support
Hello I have a very long menu and I need to modify the breakpoint, can you tell me where to make this modification? thanks!
Hello,
If you would like to receive support, please post your questions on our forum at http://support-rt.com
You will receive much faster support because we can easily see who needs assistance, and also you’ll be able to use search to see if your problem has been solved in the past and find a fix for it without having to wait.
Thank you for purchasing our themes.
Best Regards,
Theme Support
When I am customizing, is there a way to set different sub headers for different pages? I keep changing it and it is being applies to all pages.. Please help!
Hi, Sure, you can use the design options for each post individually to create a custom sub header. Also, you can use Elementor to create a section that acts like sub header. Just drop a Heading and Breadcrumb elements and design it as you wish.
If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Thank you for purchasing our themes.
Best Regards, Theme Support
I’ve bought your theme, installed it into wordpress and activated all plugins. When I go to build a page with Elementor and I choose a sample page, it requests me to create an account with Elementor?? Which username and password do I use?
Hi, It is free to create an Elementor account. Just sign up to their website to access the library where you can also find the templates that comes with the theme along with Elementor’s template library.
If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Thank you for purchasing our themes.
Best Regards, Theme Support
Hi, is there a plain HTML/CSS version with this theme? I’m looking to use .NET instead of PHP
Hi, It is only available for WordPress at the moment. Kind Regards, Theme Support
Is it in the roadmap for just a HTML/CSS version? Or can I pay for a custom?
Hi,Thank you for making a wonderful theme!
How can I reduce the SNS that is displayed by pressing the share button? Currently there is no Google+ already, and I think Facebook twitter instagram is enough …
Hello,
Please follow this tutorial to customize the share icons https://support-rt.com/forums/topic/tutorial-customize-social-media-sharing-icons-in-posts/
If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Thank you for purchasing our themes.
Best Regards, Theme Support
Thank you for your advice.
I was able to adjust the share icon thanks to it.
However, the twitter share URL was no longer usable. Share the new URL for the time being.
does not work anymore:
“Twitter” => array(“icon_name” => “twitter”, “url” => “http://twitter.com/home?status=[TITLE]+[URL]”, “popup” => true ),
new? version:
“Twitter” => array(“icon_name” => “twitter”, “url” => “http://twitter.com/intent/tweet?text=[TITLE]+[URL]”, “popup” => true ),
Thanks for reporting the issue, we’ll fix with the next update.
Please help me i am struggling to find the right CSS code to make portfolio image slideshow to a certain max height but still be able to have the object-fit:fill so it covers the entire width but automatically crops the image to a certain height. Please assist
Hi,
Please provide us your page URL with the issue by opening a support request on our support forum at http://support-rt.com Thank you.
Best Regards, Theme Support
Hi! Do you know how to put also be cart icon on the bottom on the side of the price tag? Also, the sites developed with this template seem to be not working on any versión of the Safari version. Can you please review it, you can use my site to investigate, ifruit.com.co
Hi,
You can use this CSS along with the previously provided code;
.woocommerce .products .button {
right: auto;
width: 100%;
}
.woocommerce .products .product .clicked .button, .woocommerce .products .product:hover .button {
margin-top: 32px;
}
By the way, please join our support forum to get faster and support https://support-rt.com . Thank you.
The sites developed with this template seem to be not working on any versión of the Safari version. Can you please review it, you can use my site to investigate, ifruit.com.co
Hi,
There is no issue on your website with Safari https://share.getcloudapp.com/4guyZz5OIf you are referring to the “add to cart” problem, most probably it is because of the unfinished WooCommerce installation. Make sure you have WooCommerce pages installed https://docs.woocommerce.com/document/woocommerce-pages/
Please join our support forum for your future questions. https://support-rt.com/ Thank you.
Kind Regards
I have problems with the publication of posts on a Facebook fan page, the featured image does not appear, I have tried to publish a post from your demo and the same happens, could you tell me how to solve it?
Hi, There are plugins for social media compatibilities, you can search for https://wordpress.org/plugins/search/Open+Graph/
If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Thank you for purchasing our themes.
Best Regards
Hi! Is there a way to change price location of the products to the bottom of the products title. in all products/multiple products view.
Thanks!
Hi,
You can put the following CSS code into Appearance / Customize / Additional CSS;
.woocommerce .products .naturalife-product-content-holder{
flex-direction: column;
}
.woocommerce .products .price {
text-align:left;
line-height: 2.2em;
}
If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Thank you for purchasing our themes.
Best Regards
Thank you very much for your support!
I have instaled the polylang plagin but i cannot set it up properly. I have set up the language to show in main menu but i want to have just the falgs and not the country name and i dont have option in the plugin to do that. I would like to have a help to remove the name and to stay just the flag you can see it here https://naturalife.mk/
Hi,
It is not possible as default. However, if you move this question to our support forum at https://support-rt.com we can provide you a custom code for that. Thanks for purchasing our themes Best Regards
I would like to remove my title from the page. How can i do that. it tells me that i have to put some kind of: Not working? You can set a different selector for the title in the Settings page. I dont know what kind of selector to put so i can hide the title from the page
Hi,
You can remove the sub-header area from a page/post by using the design option in the post edit screen. Check this section for more details http://docs.rtthemes.com/naturalife-documentation/#article-123897
If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Thank you for purchasing our themes.
Best Regards
