1736 comments found.
hi, thanks for great theme – we are using it for many mounths. i knew, our support expired. but we need just a information, how to change the icon for inner page. can you tell me?
Hello Think-creative69!
Thank you for your attention to our theme!
Could you please contact us via ticket and clarify the request a little bit?
Best regards,
DFD Support Team
HI, on the eleventh demo, i cant seem to change the logo. Header 2 is set by the demo. i have tried replacing all the logo both dark and light in the same dimensions corresponding native logos
Hello Sajutp!
Check Smart header options directly on the page http://prntscr.com/s3lrgk.
Best regards,
DFD Support Team
Hi!
Important before buying for me…
Do you plan to support and update this theme in the long term? or will you abandon it in the short term?
Then I do not want to be surprised that it does not give more support or updates….
thank you
Hello Vanfhiurer!
We are going to keep updating the theme in the nearest future.
Best regards,
DFD Support Team
Perfect, it is very important to know both for me or for people interested in this theme.
Thank you very much.
Regards!
Always welcome!
Best regards,
DFD Support Team
How can I add portfolio category icons under the portfolios on the main page?
Hello Zanartgrafik!
Could you please submit a ticket here http://nativewptheme.net/support/support-ticket and clarify the request a little bit? We’ll do our best to assist.
Best regards,
DFD Support Team
I went to Theme Options > Footer Section Options. Then I clicked on the Main subfooter settings and it just gave a blank screen with following links on the bottom,
Main footer settings Main subfooter settings Footer styling options Subfooter styling options
Not sure why suddenly it does not allow me to update the footer section.
Nothing been changed in the website and why suddenly this website acting strange?
Please assist.
Hello Indikamw!
You are using theme version 1.2.2, please update the theme to fix the issue. Find more details here.
Best regards,
DFD Support Team
Are there any issues with this theme at the moment? I have Wordpress 5.4 and using php 7.3 but im having issues within the admin panel to edit posts and pages, as well as some of the styling for plugins. The following comes up
wp-content/plugins/dfd-extensions/redux_framework/ReduxCore/inc/class.redux_filesystem.php:29 Redux_Filesystem->__construct() wp-content/plugins/dfd-extensions/redux_framework/ReduxCore/inc/class.redux_filesystem.php:47 Redux_Filesystem::get_instance() wp-content/plugins/dfd-extensions/redux_framework/ReduxCore/inc/class.redux_filesystem.php:285 Dfd_Theme_extensions->loadRedux() wp-content/plugins/dfd-extensions/dfd_extensions.php:47 Dfd_Theme_extensions->__construct() wp-content/plugins/dfd-extensions/dfd_extensions.php:170
When editing pages / posts, it looks as if the CSS is off and you cant actually amend the page.
Hello Cjrisk!
There is no issues with the latest WordPress and theme. Please make sure you have the latest theme version. Could you, please, submit a ticket here and we’ll check it for you?
Best regards,
DFD Support Team
The php issues are still there however i can now edit posts / pages.
Please submit a ticket so we could check it for you.
Best regards,
DFD Support Team
May be the WP 5.4 version not supported?
Hello Clagri80!
It seems like you have low server configurations.
Best regards,
DFD Support Team
i just buy a regular license but when I try to open a tichet with code verifiction I can’t enter in ticket area. the code is 8d21f27c-49cb-42be-8ccf-718d8dcdf98f
Hello Clagri80!
Could you please contact our team via Envato contact form?
Best regards,
DFD Support Team
hi, i just buy a regular license but when I upload the .zip file appear the error: link expired…
Hello Clagri80!
Could you, please, submit a ticket here and clarify the request a little bit?
Best regards,
DFD Support Team
Hello, today the new version of wordpress 5.4 has been released, I wanted to know for your native theme there are problems? Can we proceed with the wordpress update? I await your kind feedback Thanks
Hello Estensa!
The IT team is currently testing theme with the latest wordpress.
Best regards,
DFD Support Team
Your documentation states that there should be an option called ’Link Typography’ under the ‘Text Typography’ area but it isn’t there? Link styling is also not available under ‘Styling options’. How do I change the color of links?
Hello HackerPress!
Could you please, submit a ticket here and clarify the what links you’d like to change? We’ll check it for you.
Best regards,
DFD Support Team
Hello Sr
My name is Pedro and I’m helping a client with a bug on DFD Native Child.
The website is https://www.iseacharter.com/
The issue is because the older visual composer (now WPBakery Page Builder) is modified by the theme author by customizing the existing elements and adding the new one’s. Now when you update it, the customization made by the theme author is lost which causes the issue.
If we buy a new licence can you help us restore the content of the website ?
Thanks for your attention
Pedro
Hello Pedro!
You are using theme version 1.1.5 and the current one is 1.4.9 so you have issues at your end. Please update the theme up to the latest version. Check this article.
Best regards,
DFD Support Team
Hi! Can you help me with 1 question. How can I set up the catogires in “Categories Panel of my blog”?http://prnt.sc/rldmj7
And second one – How can I customize design of “Menu page”https://prnt.sc/rlfa4h
Hello Skvordiakov!
As for the blog, could you please contact us via ticket and clarify how the blog items are added.
As for the menu, please, check Theme Options > Header Options > Header style (number of your header style).
Best regards,
DFD Support Team
hi , may i know the wordpress already update to the new version native DFD how to update to the wordpress new version.
need solution to fix it !
Hello Eunizlim!
Latest theme version is fully compatible with the wordress. Please check how to update the wordpresshere.
Best regards,
DFD Support Team
How do I change the font color on a single post title? Currently I have a white background and the text is also white.
Hello HackerPress!
please check Theme options > Typography/Fonts > Blog typography and Theme options > Typography/Fonts > Text typography. DFD Support Team
Best regards,
Hi there. We’d like to be able to have the featured image from the WooCommerce product categories in the header: https://www.nimbinherbs.com.au/product-category/adaptogens/ Can you please tell us how to set that up?
Hello Nomadnell!
There is no such option for the category pages, please set image in Theme Options > Header Options > Custo header.
Best regards,
DFD Support Team
Hi DFD,
In the past, people have requested a custom image here: https://themeforest.net/item/native-powerful-startup-development-tool/19200310/comments?utf8=%E2%9C%93&term=Hi%2C+is+it+possible+to+create+a+custom+header+with+a+different+header+&from_buyers_and_authors_only=0&order_by=relevance Can we get the code of how they did it and we will put it into the theme ourselves?
Thanks.
You may add the image with the help of the CSS code, please contact us via ticket and we’ll provide you with the example. Do not forget to send the link to the category.
Best regards,
DFD Support Team
Hi DFD, Support Team, I’ve been trying since Friday to register into your ticketing system with our purchase code here: http://nativewptheme.net/support/wp-login.php?action=register but it is just refreshing and not allowing me to add in a username or password. Any ideas?
Could you please contact our team via Envato contact form? We’ll check and help you.
Best regards,
DFD Support Team
Good morning, I have recently purchased the Native theme and I have some problems with the latest version of Wordpress. I noticed, for example, that the tab “Screen Options” pop-up in the top right corner of the backend area does not work with the theme activated. I must say that I tried to register to open a ticket on your site, but I can not register …
Thank you.
Hello Over1967!
Could you please contact our team via Envato contact form? We’ll check and help you.
Best regards,
DFD Support Team
Hi I need some help with the theme. On the cart page the product number and outline is overlapping with the description.
I haven’t done editting of the woocomerece cart theme and wanted to know if you can take a look please.
Hello Adnanmiah05!
Could you please, submit a ticket here and clarify the link to the site, WP access details? Please provide us with some more details about the issue, some screenshots would be great as well.
Best regards,
DFD Support Team
How do I hide a row on mobile devices?
Hello TriadMarketing!
There is no option to hide the row, there is option to hide the column in column setting.
In case you need our assistance or more details, please, submit a ticket here.
Best regards,
DFD Support Team
the demos jumps from the 28 to the 34 i want whe builder demos, not only the home page but also the content, did not loaded from the automatic import so i wanted to try the manual but the demo content is not included in the files. https://ibb.co/K9F45r4
Hello Vdubau!
Could you please, submit a ticket here. We’ll be glad to check it for you.
Best regards,
DFD Support Team