747 comments found.
Hi there,
I encounter a small graphic issue with heading title as you can see on the fist title of this page. The white line separator is prolonged with full width black ones.
See screenshot: https://snipboard.io/fizM5I.jpg
Template is up to date with 1.7.8
Best regards
Hi there,
Thanks for writing in!
To resolve this issue, please add the code below to your Dashboard > Appearances > Customize > Addition CSS:
.divider-wrap[class*='vc_custom_'] {background: none !important;}
P.S: I’ve already replied to your support ticket, so please follow it here: http://www.themelogi.com/tickets/topic/heading-title-line-issue/
Best regards, Danny
Sorry I didn’t receive (or found) the notification…
Thanks for your great support !
You’re welcome! 
Hi – When will the theme be updated for the new WPBakery Page Builder version that came out on the 20th of April? Thanks
Hi there,
Thanks for writing in!
We’ve included the latest version of WPBakery Page Builder plugin in the theme, please update your theme as in the article here: http://www.themelogi.com/knowledge/#theme_update
When you’re done on updating the theme, please go to your Dashboard > Appearances > Install Plugins to update your plugins.
Hope this helps, Danny
Im trying to post a support ticket but its asking me to keep logging in to add a ticket, I am logged in…in a loop. Ive tried hard refreshing, clearing cache etc… There are answers related to hte question i have in your ticket history but the support answers are private…I need to display navigation arrows on carousel on mobile… thank you!
Hi there,
Thanks for writing in!
About this issue, please point to specific page where we can see your carousel so we can help you to add navigation arrows. Any screenshots would be welcomed!
Or you can submit a ticket via the contact form at https://themeforest.net/user/themelogi so we can investigate your case and help you out.
Best regards, Danny
Hi, I didnt hear anything back from that form, thank you!
Hi there,
Thanks for your info!
I’ve replied to your email yesterday as you can see in the screenshot here: https://ibb.co/zJs2vQg Could you please check again?
I’ll copy/paste the answer below:
To resolve this issue, please add the code below to your Dashboard > Appearances > Customize > Addition CSS:
@media (max-width: 768px){.owl-nav {display: block !important;}}
Best regards, Danny
Wicked thank you, i didnt receive any email previously! cheers
You’re welcome!
Have a nice day!
Hey, Is it possible to show a list view in the cart preview or even go straight to the page? Because at the moment if more than 6 products are in the cart the rest do not show and you cannot view price etc. Any help would be amazing as the website doesn’t work and they are not happy with me 
Hi there,
Thanks for writing in!
To disable the preview cart, please add the code below to your Dashboard > Appearances > Customize > Addition CSS:
.cart-widget-wrap .widget-inner {display: none;}
If you have any other questions, please submit a ticket via our support forum at http://www.themelogi.com/tickets/ or email us at https://themeforest.net/user/themelogi so we can investigate your case and help you out. Also, please point to specific page where we can see the problem. Any screenshots would be welcomed!
Best regards, Danny
Hey, this seems to stop me from being able to click on the cart icon at all, it doesn’t even take me to the page. All I wanted was for the cart to not open the preview and just go straight to page, have you got a quick CSS code for that?
Hi there,
Thanks for your info!
Actually, I’ve tried the CSS above, and it worked fine on my side as you can see in my screencast video here: https://www.loom.com/share/2c3652c425274b34b8175f6144e05b07 (click on the Cart icon will be redirected to cart page).
So in this case, please submit a ticket via our support forum at http://www.themelogi.com/tickets/ or email us at https://themeforest.net/user/themelogi so we can investigate your case and help you out. Also, please point to specific page where we can see the problem. Any screenshots or screencast video would be welcomed!
Looking forward for your response!
Best regards, Danny
Hi, nice them BUT “call to action” ... “Advanced” button dosen’t work. BR
Hi there,
Thanks for writing in!
About this issue, you can try to deactivate all your plugin (once by once, except WPBakery Page Builder and TLG Framework) to see if the problem is gone or not.
If the problem persists, please share us the admin account of your site via our support forum at http://www.themelogi.com/tickets/ or email us at https://themeforest.net/user/themelogi so we can investigate your case and help you out. Also, please point to specific page where we can see the problem. Any screenshots would be welcomed!
Best regards, Danny
Do you have any demo/template for NGO or Non Profit Organisation?
Hi there,
Thanks for writing in!
Actually, the Roneous theme is a multiple layouts WordPress theme, so you could feel free to build any types of website with it, but we don’t have a specific demo for those purposes above yet.
Best regards, Danny
I can’t seem to submit a ticket re: inline JS on your ticket site – have you recieved it?
Hi there,
Thanks for writing in!
In this case, please submit your question via the contact form here https://themeforest.net/user/themelogi Also, please point to specific page where we can see the problem. Any screenshots would be welcomed! (you could upload your images into https://imgbb.com/ and share the link in there).
Best regards, Danny
Hello Themelogi, I love Roneous and found it easy to customize to what I had designed. However, I’m struggling with the CSS formatting of the accordion element on my website www.baptistedelval.fr
1/ I’ve tried to change its padding and hover color, but did not succeed. I did find a way to change the background color by editing the js_composer_tta.min.css file, but other changes I made in this file (modifying the padding and hover color) showed no result.
2/ I’ve created two separate accordions (one for the 4 first items, another for the question at bottom). I would like the second accordion with the lonely question to be formatted differently (another font, font size, font color).
How should I proceed to get a satisfying result on these 2 things I’m trying to do?
Hi there,
Thanks for writing in!
To resolve this issue, please add the code below to your Dashboard > Appearances > Customize > Addition CSS:
/* accordion hover title */
.vc_tta-title-text:hover {color: #000;}
/* accordion padding */
.vc_tta-panel-heading {margin: 40px 0;}
/* accordion font style */
.vc_tta-title-text {font-family: Krona One; font-size: 50px; color: #fff; }
.vc_tta-panel-body {font-family: Krona One; font-size: 30px; color: #000; }
If you want to apply the style to a specific accordion, please add a CSS Class “custom-accordion”, for example in the Row Setting, then use that class to specific the CSS code:
.custom-accordion .vc_tta-title-text {font-family: Krona One; font-size: 50px; color: #fff; }
.custom-accordion .vc_tta-panel-body {font-family: Krona One; font-size: 50px; color: #fff; }
Hope this helps, Danny
Hi Danny, thank you for your quick reply. Sorry, I have not been precise enough regarding what I’m trying to achieve.
• The color I’m trying to change in the accordions is the background light orange that shows on hover.
• The padding I’m trying to change is the one that surrounds the title and text of the accordions. What I’m trying to do is have the texts in the accordion align left with my name (at the top of the page) Does that make sense?
When I’m inspecting the rendered page code, it appears to be under the following :
.wpb-js-composer .vc_tta.vc_general .vc_tta-panel-title>a
from the JS CSS. However, I can’t find a way to modify it.
Hi there,
Thanks for your info!
In this case, please share us some screenshot images (with inline description in image) about what you want here so I can help you out. You could upload your images into https://imgbb.com/ and share the link here.
Best regards, Danny
https://ibb.co/Xj0pkrV
Hi! Thanks for your info!
I’ve just checked your site, but couldn’t see the issue, the accordion has already aligned to the left, and I couldn’t see the light orange background on hover as you can see in the screenshot here: https://ibb.co/Vj7rbD1 Also, here is the screencast video on Chrome browser: https://www.loom.com/share/696f90f687644ae8acd112c926ba6922
Have you resolve the issue? You can also try to use our built-in Accordion element instead of default page builder Accordion as in our live demo here: http://demo.themelogi.com/roneous/elements/accordion-module/
If the problem persists, please submit a ticket via our support forum at http://www.themelogi.com/tickets/ or email us at https://themeforest.net/user/themelogi so we can investigate your case and help you out. Also, please share us a screencast video and provide more details about the browser and OS so we can check it.
Best regards, Danny
Thank you for your reply. This might be an issue with browser cache. I’ll try fix this or will definitely submit a ticket. Thank you for you help today!
Hi! You’re welcome! I’m always happy to help. If you have any further questions you are always welcome to contact us back anytime you need.
Best regards, Danny
Hello, how can I add a video ? I upload it as mp4 in media manager and I want to add it now in a page. Thanks a lot!
Hi there,
Thanks for writing in!
If you want to add a video as your background video, please use the Background Video Options in the Row Settings of the page builder as in the screenshot here: http://www.themelogi.com/docs/roneous/assets/images/section_video.jpg
Otherwise, if you want to add a video into the page content, please use the Text Block element, then add your embed video code as in the article here: https://wphowto.net/how-to-embed-video-in-wordpress-861
If you still couldn’t make it work, please share us the admin account of your site via our support forum at http://www.themelogi.com/tickets/ or email us at https://themeforest.net/user/themelogi so we can investigate your case and help you out. Also, please point to specific page and video URL that you want to use.
Best regards, Danny
Hello. I am trying to activate the woo commerce plugin and it is saying that my php version does not meet minimum requirements for Woocommerce. How do I update the php?
Hi there,
Thanks for writing in!
To update the PHP version, please contact your hosting provider and ask them for a quick assistance with this via their email, Live Chat or Support Phone. It’s your right to ask for these updates as you paid for their service and they usually react timely upon similar requests.
I hope this answers your questions, and if you need anything else, please let us know.
Best regards,
hello, I have been looking for a wordpress theme that will allow me to build a forum and a blog, and I have no need for anything else for now. In my search for bbpress, your theme came up. So can I build just a forum and blog with your theme as I have no need and would prefer not to have other features on my website, such as shop, etc. Can such a site be easily created with Roneous, and which demo would be closest to achieving that?
Hi there,
Thanks for writing in!
Yes, you can find the bbpress demo using Roneous theme in the screenshots here: https://ibb.co/album/cnakqa
Hope this helps, Danny
Hello! Defined in Appearance / Customize / Shop / Archives Layout / Left Sidebar. In Widgets I inserted a product category in Shop Sidebar. On the computer, the Widget does not appear on the phone. Can you help me?
Hi there,
Thanks for writing in!
About this issue, please share us the admin account of your site via our support forum at http://www.themelogi.com/tickets/ or email us at https://themeforest.net/user/themelogi so we can investigate your case and help you out. Also, please point to specific page where we can see the problem. Any screenshots would be welcomed!
Best regards, Danny
Hello! My website looks great with this theme but for some reason working in the Child theme my spacing in-between my projects on my portfolio are always off- the boarders are not evenly spaced, and same goes when you use view on iPad and iPhone- is there something I can do to not have this awkward padding / extra space? It also changes every time you refresh.
Hi there,
Thanks for writing in!
About this issue, please share us the admin account of your site via our support forum at http://www.themelogi.com/tickets/ or email us at https://themeforest.net/user/themelogi so we can investigate your case and help you out. Also, please point to specific page where we can see the problem. Any screenshots would be welcomed!
Best regards, Danny
Hi! How can i translate the footer columns? I want every time the language is change the content of the footer columns also to be changed
Hi there,
Thanks for writing in!
If you want to create multilingual site, please have a look at WPML plugin (https://wpml.org/) or Polylang plugin as in the article here: https://www.wpbeginner.com/beginners-guide/how-to-easily-create-a-multilingual-wordpress-site/
Hope this helps, Danny
hi again, thanks for the fast reply! I had already translated the theme with Polylang plugin. However i have an issue with the footer area as i can not translate the footer columns. And when i choose for example the Greek Language the columns are disappearing. Why this is happening?
Hi there,
Thanks for your info!
The theme use the standard footer WordPress widget, so in this case, I recommend you to ask the Polylang plugin support so they can give you the best solution: https://wordpress.org/support/plugin/polylang/
For any other questions or issues, feel free to submit a ticket in our support forum: http://www.themelogi.com/tickets/ and I will gladly try to help you
Cheers! Danny
Hey, I am building a simple site focused in cinema but with bbpress as a pre requisite. Do you have a demo? Nice theme, BTW.
Hi there,
Thanks for writing in!
Yes, you can find the bbpress demo using Roneous theme in the screenshots here: https://ibb.co/album/cnakqa
Hope this helps, Danny
Thank you for the fast response. Its 6:00 AM in Brazil so I need to sleep a lot. I will pickup my credit card when I awake. Have a nice week and good sales.
Hi! Thanks for your kind words! If you have any further questions you are always welcome to contact us back anytime you need.
Have a great week!
Best regards, Danny
Hi there. I do not want any page title on single product pages. How can hide it? Thank you.
Hi there,
Thanks for writing in!
To resolve this issue, please add the code below to your Dashboard > Appearances > Customize > Addition CSS:
.single-product .page-title .heading-title {display: none;}
Hope this helps, Danny
Hi ! Thanks for this amazing theme !
I just bought your theme and to be honest, I’m so lost right now that I can’t figure out on how to personalize my website… :/
By any chance, do you have a video tutorial on how to import a demo and simply custom it with our words and images? I don’t understand your “documentation”....
A huge thank you in advance,
Best,
Hi there,
Thanks for writing in!
Please find below the steps to setup your demo:
1. Install & activate the theme.
2. Go to your Dashboard > Appearances > Install Plugins, then install & activate all the required plugins (TLG Framework, WPBakery Page Builder, Contact Form 7).
3. Go to your Dashboard > Appearances > Install Demo.
4. Go to your Dashboard > Settings > Reading to select your homepage and modify the content. You can also go to Appearances > Customize to change the site title, logo,... You can see more details our FAQs page (Question 2): http://www.themelogi.com/tickets/topic/faq/
In case you still can’t make it work, please share us the admin account of your site via our support forum at http://www.themelogi.com/tickets/ or email us at https://themeforest.net/user/themelogi so we can investigate your case and help you out. Also, please point to specific page where we can see the problem. Any screenshots would be welcomed!
Best regards, Danny
Hi there,
Thank you for your help. I’ll try it out and will not hesitate to contact you if there is any issue.
Thanks again!
Best,
You’re welcome!
Hi there,
I’m sorry to bother you with that, but nothing’s working as I wanted and I don’t have the time to figure it out so I asked a professional webdesigner to do it for me.
May I kindly ask you to be refund of my pruchase?
A big thank you in advance, Best Regards, Johan
Hi Johan,
Thanks for information!
Your theme purchase includes 6 months of support, and we’re here to help you!
So in this case, please share us the admin account of your site via the contact form at https://themeforest.net/user/themelogi so we can investigate your case and help you out. Also, please point to specific page where we can see the problem. Any screenshots would be welcomed!
Also, according to the author refund policy in ThemeForest ( https://themeforest.net/page/author_refund_policy#not-refundable ). If our theme is materially similar to the description and preview and works the way it should, there is generally no obligation to provide a refund.
In case we can’t help you, we’ll happy to approve the refund request.
Looking forward for your response!
Best regards, Danny
Hey Danny, so sorry to bother you again, but please tell me how to set CF7 not valid error either to show alert messages or somehow to stay with showing red borders but displayed also around checkboxes or radios etc (https://hospicjum.koszalin.pl/zgloszenie-2/ – now around the checkboxes there is no border or alert message displayed below like here in the demo: https://contactform7.com/checkboxes-radio-buttons-and-menus/#demo)
found it… guess the solution is just to write to you and all the answers suddenly starting to appear
Hi there! That’s great!! I’m glad you sorted it out!
Best regards, Danny
Is there a way to change the Page Title font size on pages? Thank you in advance.
Hi there,
Thanks for writing in!
To resolve this issue, please add the code below to your Dashboard > Appearances > Customize > Addition CSS (you can feel free to change the font-size value as you wish) :
@media(min-width:768px){.heading-title {font-size: 25px;}}
Hope this helps, Danny
Hi Danny, is it possible that I somehow deactivated mega menu? I don’t have ‘enable mega menu’ and ‘enable button style’ options in my menu items.
Hi there,
Thanks for writing in!
The ‘Enable mega menu’ is available in the first level of the menu items. If you couldn’t see that option, please share us the admin account of your site via our support forum at http://www.themelogi.com/tickets/ or email us at https://themeforest.net/user/themelogi so we can investigate your case and help you out.
Best regards, Danny
I’ve sent the ticket, thanks in advance
You’re welcome!
