284 comments found.
how do i remover the demo????
Hello ,
Please use following plugin to remove your content:
https://wpreset.com/Please make a backup before you delete WordPress data (just in case)
Drop me a line if I can do anything else for you.
Cheers from your Team @ Rascals Themes
how do I change the background images. For example in black and white photo in Featured artist”????
Hello , Please get in touch with us via contact form or better via our ticket system at http://rascalslabs.ticksy.com
Looking forward to hearing from you, Mariusz
i tried to install the demo but it won’t install. Even after i wait 10 minutes.
Hello ,
I will help you immediately, just please start a support ticket at http://rascalslabs.ticksy.com
Please Note: Support staff is available from 8:00AM – 4:00PM (CET) on weekdays and will reply to you as soon as possible.
Kind Regards, Mariusz
I have emailed twice and got no response in regards to my issue.
Hello,
Please send me link to your ticket We will answer you immediately.
Cheers from your Team @ Rascals Themes
Hello, i am looking forward to purchase, but i have a few questions.
1- I saw the “meloo” template, and i liked that you could listen to the music with no interrumption accross the website, you had a button in the header. Is that possible to add here?
2- Can i add a wishlist to the header with this template?
3- Is it multilanguage possible? I need the full website to be in multiple languages.
4- Is it possible with this template to add a play button in the music section to listen to a preview of the track? Similar to “Some good stuff” buttons. i want that people can listen to a preview without going to that track page (by clicking it), so they can scroll down in the music section listening to all tracks previews without interrumptions. The idea is that you could click the play button to listen to a preview and if you like it then you click another part of the cover to go to that track’s page.
5- Is this template user friendly? I’ll have help to setup the website, but then i’ll be on my own for a while and i need to be able to change and add features and i don’t know any coding.
Thanks in advance.
6- I didn’t notice a video section, can it be implemented with this template?
7- The music can be used from the website instead of any external sites such as soundcloud? I want to take advantage of all the features from the player and ajax but only using music from my own website.
Thank you!!
Hello, We all thank you for your interest our theme.
Please check your email, I sent you an answer to your questions.
Drop me a line if I can do anything else for you.
Kind Regards, Mariusz
Hi, is it possible to kill the link of a event?. So that they only see the list but are not able to click on it and so can not see the detail of an event? so shortly .. none of the lists of the artists van be clickable. Hope to hear you soon.
Hello , Please check your ticket, we sent answer for your question and solution.
Kind regards, Mariusz
Hello,
We bought Noisa some time ago, and found a small issue. In the events page (https://medigrecian.com/events/), if it is displayed as a grid, the events at 10/08 and 9/05 are reversed. Can we do something about this or is it a bug?
Thanks
Hello,
Please get in touch with US via contact form on our Themeforest profiles page https://themeforest.net/user/rascals. We will confirm your purchase and I’ll be happy to answer you. Cheers from your Team @ Rascals Themes
Hello, I sent a support message via the contact form on your profile. Please respond.
Hi, can i change artists section to say “band”
Hello,
Sure, I will help you immediately, just please start a support ticket at http://rascalslabs.ticksy.com
Please Note: Support staff is available from 8:00AM – 4:00PM (CET) on weekdays and will reply to you as soon as possible.
Kind Regards, Mariusz
Ticket sent.
I also noticed the music stops playing while the page loads when navigating through the shop pages (shop, product page, cart) – however it plays continuously when changing other pages on the site? Is this normal? Serious buyer. Thanks.
Hello again,
Yes,This is normal even wrote this in the theme description (bottom). Woocommerce is not compatible with AJAX so I decided to exclude WC pages to avoid conflicts.Player holds in memory of all the songs, playing position etc., even during a standard browser reload the page.
Drop me a line if I can do anything else for you.
Kind Regards, Mariusz
Ok I understand, thanks!
Hi there, Awesome theme, very keen on buying it. Just a quick question. Is it compatible with bbPress? Is there a way I could see how bbPress forums would look implemented into this theme?
Hello, We all thank you for your interest our theme, and for the kind words.
By default theme on does not have support for the bbPress. Full implementation can be difficult if you would like to do this via ajax.Not all plugin support ajax and it is not dependent on us. But our system is flexible, you can disable ajax, or you can also exclude certain page from ajax loading.
Drop me a line if I can do anything else for you.
Kind Regards, Mariusz
Hi Mariusz,
I do like that the theme is ajax based. It is perfect for the project I have in mind. However, I need to be able to use bbPress also.
If ajax was disabled, so pages loaded like a normal site, would the music player still function like normal?
Is it possible to see a basic install of bbPress on the theme, just so I can see how much CSS work needs to be done to make it work?
Thanks.
Hello ,
Please get in touch with me via contact form on our Themeforest profiles page https://themeforest.net/user/rascals. I’ll be happy to answer you. .
Looking forward to hearing from you, Mariusz
Hi, I’m reviewing this theme as for my disappointed to other music app. Quick question :
1. can you buy directly song from the page (full song pagewidth) ? 2. Related to question above, when adding song, is it from woo commercerce or else ?
Please reply.
Best.
Hello, We all thank you for your interest our theme.
You can add a link to Woocommerce product page (in your case, an album or a single song) and then add to cart.Link can be added to the player at the bottom or to the tracklist in page content.
Drop me a line if I can do anything else for you.
Kind Regards, Mariusz
I have an issue where the latest theme update is hiding the long product description. The text “Related Products” is also displaying oddly between the product picture and short description. Please help?
Hello,
Please get in touch with US via contact form on our Themeforest profiles page https://themeforest.net/user/rascals. We will confirm your purchase and I’ll be happy to answer you.
Cheers from your Team @ Rascals Themes
Feature Request : Hi, add a favorite Playlist space for users please (bookmarks) Good luck
Hello ,
This is an interesting suggestion, I will add your request to our to-do list.. Stay tuned!
Drop me a line if I can do anything else for you.
Cheers from your Team @ Rascals Themes
Thank’s !!!
Hello, how can I disable the player? Thanks.
Hello ,
Player can be disabled in theme panel.
If you still have a problem with this, please get in touch with me via our support channel.
Mariusz
Thank you very much.
Is it compatible with Paid Memberships plugin?
Hello , Harf to say, because I don’t tested it. You will probably need to adapt this plugin to the AJAX loader if you want the page to be loaded by ajax method. (without refresh page).
If you still have a problems please start a support ticket at http://rascalslabs.ticksy.com/
Please Note: Support staff is available from 8:00AM – 4:00PM (CET) on weekdays and will reply to you as soon as possible.
Cheers from your Team @ Rascals Themes
Mariusz
Is your theme suitable for a radio station with 12 channels?
Is there a radio station that uses your theme to watch it? We are currently not satisfied with the view of our web pages. Can your music player also play Icecast? My Website: http://889fm.net
Hello, We all thank you for your interest our theme.
Unfortunately, the player does not read Icecast song titles. The songs are played without problems.
Drop me a line if I can do anything else for you.
Kind Regards, Mariusz
Dear Guys we really love your Theme but we`ve just one small Issue on the ARTISTS-Page is the Facebook-icon missing, all other icons works perfectly. Maybe you could help us? Regards, and thanks ind advance
Hello,
Please get in touch with US via contact form on our Themeforest profiles page https://themeforest.net/user/rascals. We will confirm your purchase and I’ll be happy to answer you.
Cheers from your Team @ Rascals Themes
Hi guys, I bought the theme a while ago and my support has expired.
I am writing to you because I would like to ask you a question, I updated the theme from version 1.1.8 to 2.0.0 NOISA, but when I go to the page https://www.whitelephant.eu/artists/ nothing works anymore … also this update has also compromised the footer .. etc., thanks for the possible response. regards.
problem solved!!
Hello!!! I’m using the recent post slider and, to show the events well, I need to know the ID for future events, so I can show only the events included in that “category”
Hello,
Please get in touch with US via contact form on our Themeforest profiles page https://themeforest.net/user/rascals. We will confirm your purchase and I’ll be happy to answer you.
Cheers from your Team @ Rascals Themes
Hi! I bought your topic. now returned to her and drew attention to one problem. The task is to bring on the page certain artists by category. Only one category. To do this, I build a page through the WPBakery Page Builder using the “Artist_Grid” element where I can limit the output by category. But when displaying data on the page, the “Load more” button is not displayed, respectively, you can display either all artists at once or only a limited number without pagination … How to make it so that when using the Artist_Grid element, there was a working “load more” button (of course, if there are still entries) Thanks for the answer Nick.
Hello,
I will help you immediately, just please start a support ticket at http://rascalslabs.ticksy.com
Please Note: Support staff is available from 8:00AM – 4:00PM (CET) on weekdays and will reply to you as soon as possible.
Kind Regards, Mariusz
