We don’t see you purchased the theme! Using illegal copies is a security risk for your hosting and all sites hosted in it.

Hi,

Please follow our https://radiantthemes.zendesk.com/hc/en-us/articles/360042455454-How-to-upload-logo-Themes-with-Header-Builder- tutorial to change the logo.

You should check page speed via Gtmetrix or Pingdom . We have very healthy score there https://gtmetrix.com/reports/www.qubewptheme.com/PGDzO3Cz . Google expects a site to be in html and follow some thing which can’t be done practically and should have a layout like their home page. A creative theme has many of things to make it usable. Compared to other themes our theme score is https://developers.google.com/speed/pagespeed/insights/?url=https%3A%2F%2Fwww.qubewptheme.com%2Fapp-development%2F&tab=desktop is decent I guess.

Most of our demos load within 3-4 seconds. Please check https://gtmetrix.com/reports/qik.radiantthemes.com/OMbpbDID – it says 3.4 seconds and requests are also within 80-85. We believe you’re not using any cache plugin. Please follow https://radiantthemes.zendesk.com/hc/en-us/articles/360040991114-How-to-improve-page-speed .

Hi,

Please open a support ticket directly at https://radiantthemes.zendesk.com/hc/en-us/requests/new with your site url and temporary access so that we can check this for you.

It Uses Elementor free version along with our own elements. We haven’t used any other free plugin to achieve these designs.

Hi,

Please follow our tutorial for this:- https://radiantthemes.zendesk.com/hc/en-us/articles/360041077594-How-to-change-banner-title-subtitle-and-featured-image

Hi, thanks for you reply BUT as I mentionned I don’t have the banner title and the subtitle in the portfolio detail page ?

Please open a support ticket https://radiantthemes.zendesk.com/hc/en-us/requests/new with your site url and temporary access so that we can check your setting.

No, it’s not normal. With demo import you’ll get full site as we have shown in our demo. Please open a support ticket with your site access and hosting access so that we can inspect and suggest solution. Please make sure your hosting has right configuration which is mentioned in https://radiantthemes.zendesk.com/hc/en-us/articles/360040991214-Essential-hosting-setting-for-smooth-import-of-demo-designs .

ok files are in the medias, but it’s not showing it’s only a picture icon… i will reset and start again thanks

If this fails again please get in touch with our support team by opening a ticket at https://radiantthemes.zendesk.com/hc/en-us/requests/new and our team would help you. Please share temporary access of your site so that team can inspect.

Hi,

Sorry, there is no option to import all the home pages in together. Demo import is available for every individual demos so that site can be fast after importing.

Can I get the JSon for other homepages then

Json won’t work flawlessly. Css would get missing. Please get in touch with support team https://radiantthemes.zendesk.com/hc/en-us/requests/new

Hi,

You can edit the text color of the links in footer six by adding the below CSS on ‘Theme Options > Custom CSS’:-

.footer-six-list-item .radiantthemes-list.element-one ul li a { color: PROVIDE COLOR CODE AS PER YOUR CHOICE !important; }

Our demo pages on https://www.qubewptheme.com/ working here. Can you let us know which demo wasn’t working for you? Please open a support ticket from https://radiantthemes.zendesk.com with a temporary access and we’ll check your site and suggest solution.

Hi,

Yes, this theme supports ‘Elementor Pro’. We’ve already some custom widgets available in this theme ( Please check:- https://nimb.ws/qsR7zl ), so maybe some widgets will not support.

All pages and images you see in our demo are included with one click demo import. Also individual home page XML files are included for your convenience.

Thank you very much

i open the ticket already. Please check.

your ticket support doesn’t generate any ticket number to me. Do you have the XML file? and where do you put in the folder of this theme download?

We have replied to your tickets. We tried to import and it went through. You just don’t need to close the import window and rest would be done for sure. There are over 150 pages + posts + 300+ images to be imported. Depending on your server speed it can take some time.

Ticket #824745

Hi,

We’ve replied to the Ticket #824745. Please check.

I reply to your message in the ticket

Hi,

We’ve replied to your Ticket #920101. Please check and reply on that ticket.