1276 comments found.
i have geo coding and javascript api enable map not working can you help?
Hi there,
It’s probably related to your Google account. Could you please submit a ticket with your site link? We’ll check the Google error in the console.
Cheers, TeamLiquid
Hi there, is there a way to remove the website area of the comment section ? Perhaps we don’t want that option to show up. Just name, email and comment.
Thanks.
Hi there,
This might be possible with plugins. We’d be happy to help you if you can reach our support team.
Cheers, TeamLiquid
I am having an issue with Ave and Page Builder. I left a message in support but have not heard back.
Hi there,
I believe the ticket is already replied. We’re looking forward to hearing from you.
Cheers, TeamLiquid
I just bought this theme and love it so far. Is it possible to have one of the play buttons on the slider to have a popup model of a shortcode with info inside it and not a video link? can you give me the steps to implement this feature with the play button the shortcode is a media player with songs.
Hi there,
Glad you like Ave!
You can use modal buttons for this. https://docs.liquid-themes.com/article/74-using-modal-buttons-popups Feel free to submit a ticket, if you need further assistance 
Cheers, TeamLiquid
What are the css codes for the mobile menu I would love to change the color to dark or is this feature already available? I tried to edit it via inspect pro it worked but didn’t work when adding to custom css or style sheet in child theme.
Hi there,
You don’t need to write CSS for the mobile menu. You can change the colors here: https://tppr.me/4dmHC
Feel free to reach our support team if you need further help.
Cheers, TeamLiquid
How can I add a Podcast section to my site? Instead of /blog for everything. We are looking for /podcast.
Hi there,
You can use our media galleries to add audio/video. If you want, you can also embed Spotify or Soundcloud audios.
Please let us know if you need further information.
Cheers, TeamLiquid
Thanks for the reply, does that add /podcast path to my site?
www.example.com/podcast
I am trying to not have my podcasts show up in my BLOG section. I want them to have podcast have there own section, how do I do that or can I with AVE?
Disregard, I went another direction.
No worries!
Hello, is there a “load more” function for portfolios?
Hi there,
Yes! You can choose Ajax option in the portfolio settings. Feel free to reach our support team if you need further assistance.
Cheers, TeamLiquid
Hello,
I am waiting for a reply to a ticket that I have open. It is very important for me to be able to solve the problem as soon as possible please.
Thank you very much!
Hi there,
Thanks for your message!
Could you please let us know your ticket ID?
Cheers, TeamLiquid
Hi,
The ticket ID: #6170
Thank you!
Already done !
Hi there,
I believe this is already replied.
Cheers, TeamLiquid
How can i make the woocommerce tabs (description and reviews) full width?
Hi there,
Thanks for your message!
Could you please reach our support team with a screenshot?
Cheers, TeamLiquid
Hi there, Any Update ? Error 500 cause lot of problems. Can you fix this please !
Hi there,
Thanks for your message.
Currently, we don’t have any problems. Would you please reach our support team with more details? We’d be happy to help you.
Cheers, TeamLiquid
Already done !
How to I get the angle-down arrow to appear after a menu item that has children or a mega-menu, similar to your Academy demo?
Hi there,
Thanks for your message!
We’d be happy to help you if you can reach our support team
Cheers, TeamLiquid
please help me in portfolio in (carousel style) Specifically how i can show the category without animation or split words animation no char please tell me any way to solve that Even if it is editing the code I am malfunctioning on this mission
Hi there,
Thanks for your message!
Could you please submit a ticket with more details?
Cheers, TeamLiquid
Do you guys provide tutorials or a packet that just shows you how ever works. I’m having a hard time getting my current site to switch over to this site. I’m not understanding how things work
Hi there,
Thanks for your message!
You can find tutorials and FAQs in the Liquid Help Center. Feel free to reach our support team if you need further assistance. We’d be happy to help you.
https://liquidthemes.freshdesk.com/support/tickets/newCheers, TeamLiquid
how can i enable comments in single portfolio such as you enable comments in single post ?
Hi there,
Thanks for your message.
Unfortunately, the comments are not displayed on single portfolio pages. Please let us know if there is anything else we can help you with.
Cheers, TeamLiquid
thanks i do it if any one need that he can go to plugins > ave-portfolio > post-types > liquid-portfolio.php and add comments in the array like that ‘supports’ => array( ‘title’,’comments’, ‘editor’, ‘excerpt’, ‘thumbnail’, ‘post-formats’, ‘liquid-post-likes’ ),
Hi there,
Thanks for your feedback!
Cheers, TeamLiquid
Hello, I’ve imported one of the demo but some portfolio styles display no images: portfolio-vertical-overlay, portfolio-packery-title-on-hover, portfolio-packery-circle, portfolio-packery-classic. I’ve sent ticket 2 days ago, please, answer.
Hi there,
I believe this is already resolved. Please let us know if you need anything else.
Cheers, TeamLiquid
Hi, I tried several plugins to serve webp images instead of jpegs but none of them works. Which plugin is the best to enable webp images on your theme ?
Hi there,
Thanks for your message!
Would you please submit a ticket? We’d be happy to help you
Cheers, TeamLiquid
Hi there, didn’t needed support till now
can i know how can i reverse rows on mobile
i have foto + text and text + foto ( i need foto + text on bouth rows ) on mobile. thx a lot
Hi there,
Thanks for your message!
You can use extra classes to change the order on mobile. We’d be happy to assist you if you can reach our support team
Cheers, TeamLiquid
Is there a demo with the video lightbox feature for portfolio items added in the 2.0 release?
Hi there,
Currently, we haven’t created a demo featuring this function but we’d be happy to help you if you need assistance regarding new features.
Cheers, TeamLiquid
Awesome.
If you could follow up on our ticket (#6111) regarding this feature that would be appreciated.
Thanks
Sure! We’ll be in touch with you.
can you please update your themes with update from woocommerce I get this message
Your theme (Ave) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. Suggestions to fix this:Update your theme to the latest version. If no update is available contact your theme author asking about compatibility with the current WooCommerce version.
If you copied over a template file to change something, then you will need to copy the new version of the template and apply your changes again.Hi there,
Thanks for your message!
Could you please make sure you’re using Ave 2.3? If the problem persists, feel free to reach our support team. We’d be happy to help you
Cheers, TeamLiquid
The cart keeps displaying 0 even when woo commerce products are added. If I switch to another theme, the shopping cart works. Can you please see what is wrong?
Hi there,
Thanks for your message.
Could you please submit a ticket with your login details? https://liquidthemes.freshdesk.com/support/tickets/new We’d be happy to help you.
Cheers, TeamLiquid
Hello
Thank you for responding. I already created a ticket yesterday but have not received a response from you yet. Kindly help me with this asap. Thanks again!
Hi there,
Could you please let us know your ticket ID?
Cheers, TeamLiquid
There is NO ticket id!!! I created another ticket and this is the message I see: ‘Your ticket has been created’
I have created TWO tickets now. You can find those using my themeforest id. This is a major defect with the theme. Things are not adding up to the woo commerce cart!
Are you not receiving form info from the form on your support page at https://liquidthemes.freshdesk.com/support/login??
I have filled the form located here
https://liquidthemes.freshdesk.com/support/tickets/new?envato_item_id=22854075 and twice.How long do you take to respond? You are not providing support to paying customers. I am extremely disappointed!! It has been 3 days since I created the first ticket. Please respond ASAP!!
Hi there,
I believe this was already replied. Please let us know if you need anything else.
Cheers, TeamLiquid
You have simply messaged me to see if any plugins are clashing. They are not. I already told you the cart works with another theme perfectly and only with this theme it has an issue. I have also provided login credentials for my website. Kindly check that for me so the cart works. Thank you.
Hi there,
I believe this is already resolved
Cheers, TeamLiquid
