12001 comments found.
Is it already translated into Spanish? Is there a discount for multiple websites?
Hi Mako2,
You can use Loco Translate Plugin to translate the theme.
For more informations please checkout our Pre-Sale Help Center for FAQs, Live-Demos, Real-Examples, Demo Access and more.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Do I need to buy one separate plan for each website? Do you have a discount for multiple websites?
Please check the following https://docs.listingprowp.com/faq/do-i-need-another-license-to-use-listingpro-2nd-site
Thanks!
I dont understand that huge page. What would be my total price for 4 different websites?
Thanks for considering to purchase 4 licenses. The total will be roughly as shown here. https://prnt.sc/sc6y21
The price might change based on your country as there may be a tax applied accordingly.
If you do end up purchasing 4 licenses please give us a shout via our contact form we can only help you after you have already purchased. https://cridio.com/contact
I have already sent 2 questions via the contact for and I never received a response
I saw this https://prnt.sc/sc6y21 So it basically means that there is no discount if I buy 4?
Please check your email we have responded. thanks for your patience.
Thank you for your response. Do you have a video tutorial about e-blaster Pro ? I dont understand what its used for. If I buy 4 ListingPro licenses I would get eblaster for each of my websites?
Sorry for the late response. Email Blaster is for directory Admins to send mass/bulk email to listing owners. It allows to filter for example you can send a coupon to upgrade pricing plans to only claimed and so on. It’s like an email marketing tool just for your directory from within your directory backend.
Sorry we don’t have a video of the latest version right now. We will release a video soon. But here’s an old video we did when it was in beta so you can get an idea how it works. https://www.loom.com/share/b554ba7e4c894f8d886594363f84e974
We just responded to you in the email. Thanks for your patience.
Can I add Ukrainian hryvnia to the list of currencies for advertising? Can I add other payment methods than Stripe and PayPal?
Hi niki_gege,
We currently supporting these Payment Gateways.
Best Regards,
Natyra from Cridio
Customer Success Ninja
For currencies please read https://docs.listingprowp.com/faq/does-listingpro-support-my-currency/
Hello, can i add here https://prnt.sc/s9rfnn , own filter, with categories and sub categories and other fileds ? for more results like this ? https://prnt.sc/s9roa5
Hi niki_gege,
We are reviewing your comment. Please checkout our Pre-Sale Help center for FAQs, Live-Demos, Real-Examples, Demo Access and more.
Best Regards,
Natyra from Cridio
Customer Success Ninja
thanks for response Ninja, but i cant see this in demo, and bcz aam asking here
Please kindly checkout the below documentation to understand how our Search and Filter works. What you are asking is not how our search/filter works.
https://docs.listingprowp.com/knowledgebase/how-search-filter-works https://docs.listingprowp.com/knowledgebase/how-does-listingpro-search-worksThanks!
can you make nice profile pages, like templates, like https://magicpin.in/
I am sorry i don’t get your question. Are you asking us to make template like the example you provided?
Hi, i tried to upload the new version of the listingpro, so I uninstalled and install again the template, but my purchase code is not working now. How can I solve it? Thank you
You need to update the LP plugins too. See scenario 2 mentioned here https://docs.listingprowp.com/knowledgebase/unable-to-activate-license/
Pre-sale question does theme support building freelancer directory where people can search and hire freelancers?
Hi tomcatq818646,
We are reviewing your comment. Please checkout our Pre-Sale Help center for FAQs, Live-Demos, Real-Examples, Demo Access and more.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Yes can definitely build a freelancer directory and list freelancers and allow others to view profile and contact them using Lead form.
thank you, could you give me an example website with this setup?
You can see some of our top examples here http://listingprowp.com/en/customers.html
If you need more examples you must unlock your contact form on your profile page for us to send you direct message as we cannot share more examples here publicly.
Im trying to update WP Bakery that comes with the theme. Do I have to purchase it separately?
Hi techshoplive,
Please kindly read this article regarding your matter.
For tech-support please Open a Ticket .
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hello,
Pre-sale questions: 1. Is it possible to create featured listings for pay in search listings or listings page?. 2. Is there a listing page option without a map?.
Thank you
Hi gadise,
We are reviewing your comment. Please checkout our Pre-Sale Help center for FAQs, Live-Demos, Real-Examples, Demo Access and more.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi,
Thanks for your interest in ListingPro. Please see my responses below.
1. Is it possible to create featured listings for pay in search listings or listings page?
We have built-in Ad Campaign to promote multiple listings over the top of organic listings. But currently, there is no such option to feature an individual listing permanently for a specific duration.
BTW this question was addressed on our Pre-Sale FAQ page. For more pre-sale FAQs please check https://docs.listingprowp.com/pre-sale-faq
Here’s the direct link to the above FAQ https://docs.listingprowp.com/faq/is-it-possible-to-display-the-featured-listings-on-the-various-places-on-the-site/
2. Is there a listing page option without a map?
Yes, you can handle this by either offering a custom pricing plan specifically to exclude Google Map or globally disable Maps from listing details page from Theme Options.
BTW this question was also addressed on our Pre-Sale FAQ page. For more pre-sale FAQs please check https://docs.listingprowp.com/pre-sale-faq
Here’s the direct link to the above FAQ https://docs.listingprowp.com/faq/is-it-possible-to-disable-the-business-address-for-non-storefront-businesses
Hope this answers your questions. Please feel to as any follow-up questions if you don’t find the answer on the pre-sale FAQs page to help you decide if ListingPro is the right fit for you.
Best Regards,
Sam from Cridio
Customer Success Samurai
Hi, Your support ticket does not work. It returns a database error. and all my tickets have been deleted.
We have already tested and it’s working fine now. Please check again and let us know if there is any issue with the helpdesk. Thanks for your patience.
Found a few bugs in the updated theme and reported them in a recent ticket on the support site however I am not able to login. My support has expired, not looking for personal support but would love for someone to fix the problems.
I understand not having valid paid support up to date would prob block me from logging in but I did see somewhere you want us to report bugs. In comments or on the support page? Thanks, love your theme but finding some theme bugs that are forcing me to delay my site launch. Thanks
same here Simba7Media, when I initially logged in this morning all tickets were gone. I logged out to see if that would help return my tickets and the system locked me out and returns a cookie error when I try to login. Cleared my cache and tried again with the same result
We have already tested and it’s working fine now. Please check again and let us know if there is any issue with the helpdesk. Thanks for your patience.
I would like to know does this Listingpro generate and send invoices to customers automatically once they have subscribed and do I have to buy Elementor website builder program for this to work?
Yes it does automatically send email notifications. You can check all email templates under Theme Options > Email Management. Elementor page builder has nothing to do with email notifications.
1. If I did not like your theme after I purchase it, will you issue a full refund 2. Do you guys control my website with the purchase code, for example, AIT Theme put a restriction where my website will not load if the code is bot running, which makes me cancel AIT because i do not want my client website be dependable on a 3rd party server, do you have the same policy?
Hi cloudapi,
We are reviewing your comment. Please checkout our Pre-Sale Help center for FAQs, Live-Demos, Real-Examples, Demo Access and more.
Best Regards,
Natyra from Cridio
Customer Success Ninja
I submitted presale questions 5 days ago, and I got only the automated copy/paste answer. Can some human answer my questions please.
Sorry for the delay in our response.
1. If I did not like your theme after I purchase it, will you issue a full refund
If the refund request is according to refund policy. Please read https://docs.listingprowp.com/knowledgebase/refund-policy/
2. Do you guys control my website with the purchase code, for example, AIT Theme put a restriction where my website will not load if the code is bot running, which makes me cancel AIT because i do not want my client website be dependable on a 3rd party server, do you have the same policy?
We verify license key during activation and when you update the ListingPro theme and plugin.
Thanks!
So can I add the license and then remove it from my website, and will my website run normally without the license active on the website? I do not want to have my website be dependable on your server with the ping of activation all the time.
Please check with the support team via helpdesk. https://help.listingprowp.com/
hi, how can i set paid listing so people can pay when they submit listings? where is documentation for that? i need to set things up for client of listingpro. i can share domain with you in private message if needed. Also need to know if can have authorize.net as payment gateway in listing pro?
Hi sasolanki,
We are reviewing your comment. Please checkout our Pre-Sale Help center for FAQs, Live-Demos, Real-Examples, Demo Access and more.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi,
To learn how to setup pricing plans please check the following article. https://docs.listingprowp.com/knowledgebase/what-are-different-pricing-plans-types/Also watch https://youtu.be/yaU3BIcOcu8
Please do not send private message for support. All our support is handled via our helpdesk. If you need further assistance please kindly head over to our help desk. You will require a valid purchase key from your client.
Please click here top open a ticket
We do not support authorize.net as payment gateway in listing pro.
Read more on supported gateways and a developer friendly “payment hooks plugin” that helps with integration of any third-party payment gateway. https://docs.listingprowp.com/knowledgebase/what-are-supported-payment-gateways/
Thanks for your patience.
I am currently deciding to buy a theme. I wonder 1 more question. Can we install a community plugin or additional topics?
Hi nitipoom,
We are reviewing your comment. Please checkout our Pre-Sale Help center for FAQs, Live-Demos, Real-Examples, Demo Access and more.
Best Regards,
Natyra from Cridio
Customer Success Ninja
You can install any community plugin but there will be no integration or support provided by listingpro team for the community plugin incase there is a conflict. Please read https://docs.listingprowp.com/faq/can-i-use-any-third-party-plugins/
Hi i bought hte theme and untill now im doing my web with it, but after i installed the theme , and check all the pages, specifically the EDIT YOUR LISTING, redirects me to the homepage no matter if i choose elementor or wp bakery, also it gives me the follow notification : Ha fallado la actualizacion. Las respuestas no es una respuesta JSON valida / The update has failed. Responses is not a valid JSON response
Also the DEMO listings return a 404 error.
Hi MichaelHolden,
We answered your question on help-desk 
Best Regards,
Natyra from Cridio
Customer Success Ninja
Yes we have already responded to you. Please check ticket# 117578
Hi. I have upgraded WP to the newest version and now the text colour has change from black to a orange brown and some images are not not lining up and Elementor is not implementing whatever changes properly. Everything is left sided.
Hi kokotee,
We are reviewing your comment. Please checkout our Post-Sale Help center for FAQs, Docs, Video Tuts, Community and more. For tech-support please Open a Ticket.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hello ! Presale question : Is there any way to sync (import/export) booking calendars with ical (.ics) links ?
Hi Teratani,
We are reviewing your comment. Please checkout our Pre-Sale Help center for FAQs, Live-Demos, Real-Examples, Demo Access and more.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Sorry that’s not possible right now.
Hi, Please help, my Payment Checkout is displaying the following error message:
title=”See listings and pay” subtitle=”Select your listings and payment method to proceed”]/vc_column.Waiting for your assistance
Sorry to bother you, sorted now.
Hi larryodus,
Happy to hear that 
For tech-support please Open a Ticket.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hello, presales Q: i´m looking for two things, forced strong password when customers are creating their accounts, and trusted reviews (like the ones in trip advisor – Facebook profiles shows up) to avoid fake or biased reviews. Is that possible with your theme? (by the way, love your theme)
Hi NTCo,
We are reviewing your comment. Please checkout our Pre-Sale Help center for FAQs, Live-Demos, Real-Examples, Demo Access and more.
Best Regards,
Natyra from Cridio
Customer Success Ninja
This will be custom work. Please kindly fill out this form to get a free quote. click here
Hi, I know my support is expired, but I can’t activate it on my website because it says “Invalid license key”. How do I solve this? Thanks
Hi GonMedia,
Please kindly follow this guide https://docs.listingprowp.com/knowledgebase/how-to-manually-update-listingpro-wordpress-theme.
Best Regards,
Natyra from Cridio Customer Success Ninja
Yes please follow the above article to update the ListingPro plugins. See here as well https://docs.listingprowp.com/knowledgebase/unable-to-activate-license/
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