3310 comments found.
Hi
In case that the payments are done with Card, at the Admin back-end the transaction is still with status “Pending” and need to be manually approved and there is no bulk action for this. Is there any way to bulk approve transaction as in case of 100+ transaction will be quiet difficult to open every transaction to approve
Hi @ sasholl , Which payment method you are using where i can check and assist you in right direction ?
Regards,
Hi, in every restaurant page the theme show only delivery details, and if the restaurant just do pickup do not show any details.
in which file and how can i add the pick up icon and details to show it in the restaurant page like delivery icon and details (in the right top of the page, motorcycle icon, delivery fee and min order fee) thnakyou!
Hi @ Elementichevuoi , There is no purchased tag against your buyername. Could you reach out team via paid account to get further support about this here : http://chimpgroup.com/support/
Regards,
ok! i log in with my collegue account and didn’t notice!
Thanks
I am considering buying this theme or another similar one but first want to find out if you will be adding guest checkout functionality in upcoming releases?
Hi @ christo_sa , Thanks for your kind interest in Foodbakery Theme.
Thanks for suggestion. Client demands and suggestions are always respected and we are trying hard to get them implemented soon in future with no definite date yet.
Regards,
I wrote on whatsapp about geolocalization autocomplete issue
Hi @ red011076 , Make sure to provide complete information including admin and Google account details so that they can check and guide you accordingly. Thanks
Regards,
I provide it on whatsapp
Thanks
They don’t view my post on whatsapp
Keep following you will be replied over there shortly.
Could you share me your phone number ?
Yes but i don’t speak and understand english very well with phone. Is the same for you to chat on whatsapp?
Yes no worries, I need phone number just to track your conversation via Whstapp. Thank you
3392527294
yes you are already in conversation you will be replied shortly. Thanks
Hello All !
Are you looking for trusted Customization partner?
We understand that every theme does not fit to 100% needs of every buyer, thus modification becomes necessary. We know our theme more than anybody does, we can modify it to match your exact needs. We have advantage to developing the theme, thus we are most economical in customization market. You can request a quote for your project here: Get a Quote on Chimpstudio Customization Portal ! Incase you feel any trouble while register/login/followup you may send direct email via contact form given on profile page!
Login to Check Status of Submitted Quotation Request Here
Hello All !
Are you looking for trusted Customization partner?
We understand that every theme does not fit to 100% needs of every buyer, thus modification becomes necessary. We know our theme more than anybody does, we can modify it to match your exact needs. We have advantage to developing the theme, thus we are most economical in customization market. You can request a quote for your project here: Get a Quote on Chimpstudio Customization Portal ! Incase you feel any trouble while register/login/followup you may send direct email via contact form given on profile page!
Login to Check Status of Submitted Quotation Request Here
Hi Anna, I want to pre-register restaurant/publisher and invite them to claim or view their free listing via a specific email template, explaining that they have been pre-selected and registered on our website for free and if they happy to join us, they can start creating their profiles. Is there a way of doing such?
Hi @ SamKalaka , That can be possible via customization. Please enlist developer’s help for this.
Regards.,
I’ve been encountering some erratic behavior on email notifications. Without changing any settings and just doing a couple of test orders, there are some orders which do not send any emails like “order received”. Its troubling because I wouldn’t want this to happen when the platform is already rolled out to my customers.
Hope you can advise a wayforward for this and how I can fix this and test out the entire process so I can be 100% sure that all new orders will notify the customers.
Hi @ juangab , You are having troubles since you tried to import twice on one installation that duplicated the settings and email templates. Your Ticket #706669 is already under consideration and will be replied accordingly after troubleshoot.
Make sure to follow instructions as given on item detail : https://themeforest.net/item/food-bakery-restaurant-bakery-responsive-wordpress-theme/18970331/support
Regards,
Hi Team, I’m quite certain that I just imported the theme once. Hope someone reverts to my ticket soon. Thanks
Thanks
Can you please prioritize my ticket?
Its already on priority. Thanks
Hello, we are working on a food delivery system, and we require a panel for each driver, to monitor his orders, to do so, we plan to use the WooCommerce API but I’ve noticed that the plugin that manages “Orders/Inquiries”, which is supposedly using WooCommerce, is either deleting or hiding the actual WooCommerce order, this way we can’t see the order through the Woo-API.
p.s. Somehow an Order ended up in the WooCommerce/orders section, which is NOT visible in the “Orders/Inquiries” section or Restaurant panel for the restaurant… The order number is #15923 and the next and previous orders for that Restaurant are #15969 and #15917… definitely a BUG, but how can we replicate it. Or is there a way to enable the WooCommerce Orders? All we need is the node.JS API,
Hi @ emilpavloff , Foodbakery theme have its own full ordering system and woo commerce have its own ordering system with less and incomplete information in relation to the wp-foodbakery plugin. . Woo commerce will generate order id according to his own post type and order id that may vary from that of the built in custom post type. Theme is using woocommerce plugin to pay via woocommerce payment gateways. You can enlist developer’s help for new integrations.
Regards.
Hi, i have a ticket open and I’m waiting for your response for 11 days!! My project is in pause because of this.
Hi @ felipelevangelista , Looks like you missed to check status of your Ticket yet which is already been replied the same day you opened Ticket. See snapshot : https://prnt.sc/said9f
Check status and provide info here : http://chimpgroup.com/support/view.php
Ticket id : 248621
Regards,
Hi, I have problems with geo locatizations. Can i use geo localizazion as Google Maps? I want to insert user location address and the system return all shop near
Hi @ red011076 , You can use radius option to show restaurants that lies with in that radius. You need to create a Google billing account to pay to utilize google maps and Autocomplete features.. You may check your own from here : get started :https://developers.google.com/maps/documentation/javascript/get-api-key
Make sure to enable these API’s to run Google Maps and Autocomplete Suggestions:
1. Directions API 2. Geocoding API 3. Maps Javascript API 4. Places API
Regards,
Hi, I have all
Can you access to my site to check the issue?
I have to resolve soon as possible.
This is your site link : http://demo.redsoftwaresolutions.it/
See notices from Google : https://prnt.sc/saiouh
Follow all what is guided and mentioned as per Google guidelines. Disable that API which is not required.
Sorry I don’t understand. I have to disable a google API from Google Cloud Platform?
See the notice and disable which is mentioned. See notices from Google : https://prnt.sc/saiouh
Then Distance Matrix is disabled. According to me your code use this api.
Google debug says i haven’t enable this api. So I tried to enable it but i receive others error from google debug
Are you tried to insert an address to my site? For example: Via Aldo Moro Gallicano nel Lazio
Then I notice your demo too not work. It’s very slow. Acording to me it call rest google api in any letter you type. But autocomplete is slow
Our demo doesn’t contain Google API key you can check your site console and do what is guided by Google.
For autocomplete, do this in Google console : https://prnt.sc/rpzez0
This is my setting in google api: https://prnt.sc/salj5d.
In foodbakery settings i have insert only Google API key
This is foodbakery Settings:https://prnt.sc/salrmp
Open Ticket with admin details here : http://chimpgroup.com/support
Hello! I installed the theme and plugins. But when I try to change contact us page, but error displayed: Fatal error: Call to undefined function foodbakery_inline_enqueue_script() in www.example.com/wp-content/plugins/wp-foodbakery/shortcodes/frontend/cs-contact-form.php on line 131.
Hi @ ruy-kg , Page update are related with WordPress 5.0.x update’s new page builder “Gutenberg” which is not compatible with theme.
You can install ”Classic Editor” plugin to use previous editor of wordpress to make it work fine. Dashboard / plugins / add new plugin / Install Classic Editor plugin
Regards,
Need Table Side Ordering Module. Can i contact you in through skype ?
Hi @ OfficialRjcreations , Could you please explain your customization request along with all clear requirements, list of features, functionalities and estimated budget here: http://chimpgroup.com/crm/index.php/quotation. Customization team will be more than glad to provide you with the counts and quotation as per your requirements.
Regards,
Hi, I’m developing a restaurant with your theme and I need to know if I can integrate Paymentz as a payment gateway in the Food Bakery configuration?Thanks and Regards!
Hi @ airamalfonso86 , Yes, You can seek help from developer to integrate new payment gateway of your choice via code.
Regards,
Hi
Can you please add the Client Order address tag for EMAIL TEMPLATES as there is no info sent to confirm delivery address. Something like [ORDER_USER_ADDRESS] to display the address for the order and ORDER_USER_NUMBER to display phone number ? Please let me know if this can be done
Thanks
Hi @ sasholl . You can extend to add more variables to any template via code customization with the the help of developer.
Path : \wp-content\plugins\wp-foodbakery\backend\classes\email-templates
Regards,
@maurosoft ci sto pensando pure io a questo pacchetto
Hi @ promowebitalia , Thanks for following us.
You can purchase the theme and request to have Italian string files here from support team on request : http://chimpgroup.com/support/
Regards,
Ho acquistato questo prodotto e lo sto utilizzando per costruire un paio di realtà in Italia, ho chiesto per la traduzione in Italiano e subito ho ricevuto supporto. Supporto su Whatsapp davvero eccezionale. Complimenti
Ciao @ maurosoft, grazie per il tuo complimento meraviglia e siamo onorati di ricevere tue osservazioni così soddisfacenti. Rispetto davvero il tuo feedback e considero una benedizione avere un cliente così vincente.
Grazie ancora, buona giornata
Saluti,
Hello, before purchasing your theme I was wondering if there is a way to import listing (restaurant) with import files ? Including all business details ? Logo, photo, price, menu etc…. or there is only manual option in order to add new listing. Thanks
Hi @ scenium , Thanks for following us.
Import listing option is not given in theme.
Regards,
Thanks for your quick update : ) Is there any chance to use another plugin or develop a way to import listing ?
There is no official recommendation for any specific plugin and not recommended.
Need Support or have any presale – Question ?
We’ll do our best to answer your questions and fix issues as soon as possible. While using our theme, if you have any question or query, we are always ready to assist you via dedicated Support ticketing system. We consider every customer as our prime client and provide support on top priority basis as defined in Envato Item Support Policy! You may also reach us via Whatsapp to ask quick question or update:
Open Ticket : Chimpstudio Support Portal
WhatApp No : +447444900194
Login to Check Status of Support Ticket Here
I saw below on the documentation. is there a way to get additional variables like the User’s number?
Common Variables for email templates:
site name: [SITE_NAME] admin email: [ADMIN_EMAIL] site url: [SITE_URL] Order name: [ORDER_USER_NAME] Order email: ORDER_EMAIL RESTAURANT_USER_EMAIL RESTAURANT_LINK ORDER_LINK Note: Number of variables depend upon Add-Ons installed on your site. !
Hi@ juangab , Every variable is built and coded for each email template. You can add more variables and templates via code customization. Please enlist developer’s help for this.
Regards,
which file will i look into for this?
wp-content\plugins\wp-foodbakery\backend\classes\email-templates
Thanks! Got it!
Welcome