Hi there,

Thanks for taking an interest! For sure the child theme does come included within the package and you can read more about it here

And it is compatible with a multisite environment as well.

Do let us know if you have any additional questions.

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Hi there,

Thanks for taking an interest in our theme! Yes you will for sure be able to do this as it is showcased on our landing page. https://wilmer.qodeinteractive.com/landing

Do let us know if you have any additional questions.

Thanks.

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Hi there,

Thanks for taking an interest in our theme! Unfortunately, RTL is not supported. Anyhow all shortcodes without dynamic shortcodes should be working well on RTL.

Do let us know if you have any additional questions anytime.

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I’m not a professional developer, so is there anyway that we can make it work properly in RTL. I needed it for my company and it is the best theme for our needs right now. It may increase theme sales as well

Hi there,

Unfortunately, our themes shortcodes are not supporting RTL. Sorry about this.

Thank you for your suggestion!

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Hi there,

Thanks for taking an interest in our theme.

Once you install and import the demo content to our theme you will get access to all our themes pages that you do see on our demo site, also you do have the possibility to add or remove any of our themes shortcodes to your pages. So you can easily add product list shortcode to any of your pages and display your products.

Do let us know if you have any additional questions.

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Hi there,

Thanks for taking an interest in our theme!

Our themes are fully customizable and you can also check our theme documentation so you will be able to get a better grip on how the theme functions and what possibilities you do have with our theme.

As for the demo speed please note that for our demo site, we haven’t done specific site speed optimization because the main accent was put on showing all the features and elements from the theme, as well as keeping the highest quality of the photos. There are many ways and tricks for improving WordPress site speed ñ so-called speed optimization. A balance between size and quality is necessary. A good hosting server is also very important for the site´s performance. We always give advises to our users in support tickets when they build a site in our theme, what steps they should take in order to improve the speed. Google also offers PageSpeed Insights for detailed performance testing, though some people from the programming community say that this tool is not as accurate when it comes to analyzing and assessing website performance.

Do let us know if you have any additional questions.

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Hi there,

Please note that we are constantly working on updating all our themes. At the moment we don’t have any ETA when this update will come out, however, we can say that the theme is compatible with the latest version of WordPress as well as it is compatible with the latest WooCommerce as well. You will get this message though but it will not affect the performance of the theme as well as it will be added in the theme’s changelog once the update is out.

Do let us know if you have any additional questions.

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thx u for clarify, great I order it now.

Hi there,

Glad we could help!

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Hi there,

Please check our article about google maps here.

If you have any additional questions I would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.

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the website is http://etlad.com/, and project list at http://etlad.com/project-lists/ it shows all the project but when you click on each project it shows PAGE NOT FOUND, but record and details are there.

last year it is working when i turned over the website then suddenly it is not working.

Hi there,

Please first update your theme and its plugins according to our tutorial as well as you can go to Settings > Permalinks and reset your permalinks.

We hope this helped and if you have any additional questions I would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.

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Hi there,

Please check our article about image copyright and since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our help center and and one of our support agents will assist you.

Thanks.

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UPDATE : I Tried to change the page title and logo text in the Wilmer Options and it’s not saving

Hi there,

Thank you for reaching us!

Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our help center and include your website URL and one of our support agents will assist you.

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Hi there,

Thanks for writing in! Please note that you might face difficaulties with the demo import if your server resources does not meet the required once. So please check our article about it here, as well as you can always try to import the demo with our XML file.

If you are missing the slider you can read more about it here.

We are constantly working on updating all our themes. At the moment we don’t have any ETA when this update will come out, however, we can say that the theme is compatible with the latest version of WordPress as well as it is compatible with the latest WooCommerce as well. You will get this message though but it will not affect the performance of the theme as well as it will be added in the theme’s changelog once the update is out.

If you have any additional questions I would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.

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Hi there,

Thank you for reaching us!

Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our help center and include your website URL and one of our support agents will assist you.

Support Mikado Portfolio part of Qode Interactive

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Hi there,

Thank you for reaching us!

Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our help center and include your website URL and one of our support agents will assist you.

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Hi there,

Thank you for reaching us!

Since the author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate it if you could submit a ticket to our forum and include your website URL and one of our support agents will assist you.

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Hello,

Thank you for taking interest in this theme! We’re glad you like it!

Our demos might appear slow, but this is only because we are showcasing lots of images with the highest quality. As such these images are not optimized and are making the load times higher.

Also, our demo pages try to showcase all options at once, so you can see all the possibilities the theme could offer.

You can read more about website speed optimization from our article below:
https://helpcenter.qodeinteractive.com/hc/en-us/articles/360002274897-How-To-Speed-Up-Your-Website

Let us know if you have more questions

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Hi there,

Thank you for reaching us!

Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our forum and include your website URL and one of our support agents will assist you.

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Hi there,

Thank you for reaching us!

Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our forum and include your website URL and one of our support agents will assist you.

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Hi there,

You may find it in Appearance> Widgets > Footer Bottom widget area. You also have an Option to enable Footer Bottom in Wilmer Options > Footer.

If you have any additional questions I would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.

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I appreciate your return, but it didn’t work as per your guidance.

According to your guidance I can manage this area http://tauflow.com/footer.jpg, as you can see in the link. I need to enable the highlighted area as in this image http://tauflow.com/footer-willmer.png

I need your help to resolve this issue.

Thanks in advance.

Hello,

Pease submit a ticket on our helpcenter and one of our support agents will investigate.

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Hi there,

Thank you for reaching us!

Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our forum and include your website URL and one of our support agents will assist you.

Thanks.

Support Mikado Portfolio part of Qode Interactive

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