3310 comments found.
j’ai énormément de soucis également avec ce thème depuis son achat il y a quelques jours, pourtant mon hébergement OVH n’a aucun problème de mise à jour PHP 7.3 etc. OK. J’ai dû supprimer complètement mon site pour tout recommencer car trop de bug depuis l’installation de ce thème. De plus vous ne répondez pas aux questions : Pourquoi le thème plante le site ? pourquoi le plugin Wp bakery refuse de s’installer ? y-a-t-il une traduction en français? il des pages obsolètes alors que votre thème a été mis à jour récemment etc. impossible de vous joindre sur votre numéro whatApps. LA SEULE SOLUTION RESTE UN REMBOURSEMENT ?
Hi @ congoin , Thanks for following us. Make sure you have properly configured all server settings and php.ini configs to use theme as mentioned here : https://themeforest.net/item/food-bakery-restaurant-bakery-responsive-wordpress-theme/18970331/support
If all yes and still trouble remains, You can contact support team and get your complete setup done. French files are also available over there on request : http://chimpgroup.com/support
Regards,
I have already contacted you guys several times without success. I have recently purchased this theme but i am really not satisfied. I thought i could customize the theme exact the way i see as in the live demo i could see in presale.. but that is totally not true.. I really want my money back because this is not what i would have bought if i knew… and yes i have questioned you before purchase.
Your other comment is replied for the response. Would you mind to highlight what you are looking for ?
We have updated the latest release but the ‘Basket Empty’ issue still exists. The parent theme is updated. Still no impact. Can you let me know what I’m missing
Why happend this? Plugin and theme was indtsllef one week ago so it is the last version. 08-05-2020
Hi @ adelucas , As per your Ticket #835084 update there is no basket empty issue on your site. You are right you already got the latest version with all fixes as well. You can goahead and start working. Thanks
Regards,
Where is the solution? I clean cache Ctrl+F5 and the error persists.
I need to fix this error and I don’t like to enable register on my website.
Regards
How you are checking the functionality is not given in theme. User cant proceed with out getting register / login in to the system. Incase you need a new functionality to proceed order with out login you can contact any developer / freelancer to create that out on your request.
Hi, can you please deregister. I was using demo, I’m trying to reinstall and i’m getting message that I need to deregister.
Hi @ SoulMan77 , Thanks for writing here.
Would you mind to share your purchase code and email address via contact form given on profile page where i can check and de-register it out for you. Thank you
Regards,
Sure, done. Regards
Please check i have de-registered purchase code on your request. You may use it now.
- You can help us out greatly by rating our theme for us, visit your downloads tab and give us a nice 5 star rating!
Many thanks, it worked.
Please, import is not complete. Import went ok, but I can’t see any restaurant in front end, in backend there are.
Make sure to set correct expiry date and status as active to show on frontend.
How can i change language to Italian?
Hi@ giandonatoinverso , Kindly check and respond further on Ticket #874810 to get in depth assistance over it. Thank alot
Regards,
hi, i heve two questions:
1. how and in wich file can i set in single restaurant page: pick up and cash payment “default checked”?
2. i need to show in “order received” email template if is a delivery or a pick-up and the address of the user, what i have to add in email template php file?
thankyou!
Hi @ rialelettronica ,
1. That can be possible via code customization in single-restaurant.php
File path: wp-content\plugins\wp-foodbakery\frontend\templates\single_pages\single-restaurant.php
2. You can extend email template via code customization.
Regards,
Hello All !
Are you looking for trusted Customization partner?
We understand that every theme does not fit to 100% needs of every buyer, thus modification becomes necessary. We know our theme more than anybody does, we can modify it to match your exact needs. We have advantage to developing the theme, thus we are most economical in customization market. You can request a quote for your project here: Get a Quote on Chimpstudio Customization Portal ! Incase you feel any trouble while register/login/followup you may send direct email via contact form given on profile page!
Login to Check Status of Submitted Quotation Request Here
Great team and support! We are evaluating to purchase this theme and we are asking for some possible customizations. Team is really fast, serious and flexible. We’ll surely go on with project development! Thanks Chimpstudio
Big Thanks to the awesome client from Italy.
We would love to start Great business ahead with you as well. Good Day
Big Question: How can a simple thing like quantity is not available in theme? should customer to click it 100 times if they want to order 100 pcs pizzas for their party?
Will it be available in next version?
Hi @ arzidan , Thanks for your kind interest in Foodbakery Theme.
Thanks for suggestion. Client demands and suggestions are always respected and we are trying hard to get them implemented soon in future with no definite date yet.
Regards,
I don’t think you’re gonna add that option in theme, do you ? It’s been 2 months since I asked about quantity option before adding product to cart, and so many other users asked about it but still no progress 
Thank you for your suggestion. New features are decided and finalized by technical team depending upon frequent of requests as always. New update is already coming live very soon with more list of new features. You can keep an eye on change log with each new update in future. Thanks for your followup.
Hello, It’s possibile to get different VAT for different products? Best Regards
Hi @ Pulseo , We don’t have such option incorporated, so it will involve custom work.
Regards,
Hi, just got & installed theme and run demo import as in documentation, but the home demos as seen on the live previews are not there. How can I get a complete demo?
I don’t see also the page builder as seen in documentations.
Hi @ salvix ,
- Following server and php.ini configs are required to avoid any trouble while importing demo : https://themeforest.net/item/food-bakery-restaurant-bakery-responsive-wordpress-theme/18970331/support
Ask your hosting provider to check and upgrade before to make it work.
- You can install ”Classic Editor” plugin to use previous editor of wordpress to make it work fine. Dashboard / plugins / add new plugin / Install Classic Editor plugin
Regards,
Hi. Excuse me for not knowing but i am quite new in this designer thing. I have purchased the bakery template and I want to make use of the ‘ location finder’ how can i set this up so my customers can find stores in the Netherlands?
Hi @ MuratYilmazMurat , You can add locations and make a search via them. Edit the restaurant and add locations into it.
Regards,
Hi all. I am new here and have a idea to build a website and promote other local businesses. I want users to come to my website and purchase things from my customers (local business) as i charge them a fee per sale revenue. Is this a good theme for this purpose? ( as i have read about it) but need personal experience from people who have been using it.
Hi @ MuratYilmazMurat . Thanks for following us.
Foodbakery theme have complete commission management system for admin where he can receive commission from registered hotels / restaurants / shops / local shops against every order booked via his website. Admin can set specific commission percentage with each package specification here. http://prntscr.com/em3re8
Regards,
Thanks for the quick response. I can customize this theme the way i want ? And there are no hidden things to be paid for ( i read) or i should know about??
Yes, You can customize theme as per your needs.
Custom work will include any change any inbuilt structure and flow. Thanks
Hi, sorry another question which I already did as a reply to my initial question but can’t see it now.
When a payment is made for a food order, how is it received? Do I receive my commission directly and the restaurant get their payment directly too?
Also, what happens if an order needs to be refunded? Is the system set up for this?
Many thanks,
Anna
Your other comment is now been replied.
Hi, I am seeking some urgent answers to these questions please!
1. Does FoodBakery have an option to list businesses that would not need pick up or delivery. For example a business like a cake maker where they would need to do a custom quote for a customer so a pick up/delivery option is not likely to work for them. Can some food businesses have a pick up/delivery option whilst others do not but can still be listed with all the usual features?
2. Is it possible to use both the package/subscriptions AS WELL as a commission system on orders or is it just one or the other?
Thanks so much!
Also, when payment is made on a food order, how is the payment made? Will I get the commission directly and the restaurant gets their portion directly?
What would happen if an order needed to be refunded?
Anna
Hi @ TDKAnna ,
1. Yes, Its your will either you want to add price in delivery and pickup fee option. If you will not add any price it will not showup on frontend.
2. Commission is integrated inside packages. You can enable or disable depending upon the type of package you want to set.
3. Admin will receive payment first, after that restaurant user can withdraw payment via his account. later admin will transfer payment manually to the restaurant outside website.
- refund and paid directly option is not given in theme.
Regards,
Thank you so much for your prompt response!! I really appreciate it!
I am not sure that I understand your answer to number 3 about the restaurant being able to withdraw their own payment. If they could do that why would admin need to manually make a payment?
What would happen if a customer needed a refund?
Are restaurants notified of orders via email? Is that the only way they can be notified?
For food businesses that would need to offer quotes for their work eg cake maker, could a pay per click be put on their business website link as a way to monetise seeing as I could not get commissions for those sales.
Thank you, I am meeting with someone to help me build the site on Friday and I need to know these things beforehand 
Kindly,
Anna
Restaurant user will only send the withdrawal request as i mention. Admin will receive with drawl request and he will later transfer the payment manually. Hope this is clear now.
Yes, thanks very much!
A few other questions that weren’t addressed in your reply are these.
Are restaurants notified of orders via email? Is that the only way they can be notified?
For food businesses that would need to offer quotes for their work eg cake maker, could a pay per click be put on their business website link as a way to monetise seeing as I could not get commissions for those sales.
- yes only via email
- pay per click is not given in theme
Hello, a pre purchase question , do individual restaurant owners get there own order notification via email , is there a possibility with some integration or plugin to receive also a whatsapp notification upon order and also there own payments via credit card/paypal?
Hi @ salvix , Thanks for your kind interest in FoodBakery Theme.
- Email notifications are readily given in theme.
- Custom work will be required for whatsapp integration and get paid directly in resturant.
Regards,
Ticket #558578 open yesterday. Please acknowledge, minor things pending to launch. Thank you.
Hi @ alexdad , As per agent update you tried to import demo multiple times the reason settings and options got messed. They are checking and sort and will get back to you.
Make sure to follow all guidelines as mention on item detail. See: https://prnt.sc/sbu8y8
Regards,
Got it! thank you
Welcome
i like the idea but have you sorted all the bugs that people complaining about? and some also said that there are more hidden catch that many functions don’t work and ask to pay for customisation? support response time? can you please clarify these thanks.
Hi @ livedub , I would like you to direct and read Envato Official support policy details to see what comes as a part of item support and what is not here : https://themeforest.net/page/item_support_policy
Nature of queries depends upon the skills and technical knowledge of each user using theme. Only those queries are referred as custom work which are not the part of theme or require modifciation in code.
- Response time varies from 12-24 working hours depending upon timezone excluding weekend.
Regards
Pre purchase questions. 1. Is the theme compatible with Dokan Multi Vendor? 2. Is it compatible with Delivery drivers for woocommerce?
Hi @ dcj1710 , No such third party plugins are not tested and recommnded. You can later hire any freelancer to get that compatible on your request and need.
Regards.
Thanks for the great presale support via WhatsApp!
Big Thanks to the German client. Good Day
