After you install the theme, you will need to import the demo content so your website will look like our demos. You can find the instructions on how to import demo content here: https://wydethemes.com/ivery/documentation/#import-demo-content

Also, importing demo content can take several minutes to complete. Please ensure that you’ve increased the PHP limits to the minimum as provided in the documentation.

Great! Thank you for letting us know.

We are happy to see it there

You can send it through the contact form on our profile page here: https://themeforest.net/user/wyde#contact

hi i have sent you mail in your contact form thanks please check it , its a urgent

My apologies for the delayed response! I just sent the details with screenshots to your email directly.

We are sorry but we do not recommend using animated GIFs on your WordPress site.

Whenever uploading images including GIFs to your WordPress website, they are automatically processed and resized into different thumbnail sizes.

Unfortunately, when creating thumbnails for animated GIFs, WordPress ends up saving only the first frame of the GIF and they will be static GIF images with no animation.

When using animated GIFs in this theme, they will work only on the page and in the post content. The animation will not work in the blog list and portfolio grid.

You can find more details here: https://www.wpbeginner.com/wp-tutorials/how-to-add-animated-gifs-in-wordpress/

Solved!

Glad to hear it has been solved

Sure, you can insert a video into the portfolio content directly by using a Media Player from WPBakery Page Builder.

If the page builder is not active on the portfolio you will need to enable it in WPBakery Page Builder -> Role Manager from your WordPress admin menu, choose “Custom” for Post types and then select “wyde_portfolio” so you will be able to edit the portfolio with the page builder.

Thank you for the URLs!

This theme doesn’t compress your images. There may be some plugin compressing them, try to deactivate the third party plugins to see if it works. I guess the image compression is included in the Jetpack plugin.

Hope this helps!

It definitely helped! Thanks!

Glad to hear that

We are sorry but please contact us from the account that purchased the Ivery theme to make sure you’re currently in the correct product page that corresponds to what you have purchased.

Thank you for the screenshot!

However, the CSS I provided is only for 6 columns in a row. Looks like you’re using 4 columns, try this one to see if it works:

@media only screen and (max-width: 991px) {

        .w-clients-grid .w-item {
            width: 50%;
        }

        .w-clients-grid ul li {
            border-right: 1px solid #dcdcdc;
        }

        .w-clients-grid ul li:nth-last-child(2) {
            border-bottom: none;
        }

        .w-clients-grid ul li.col-3:nth-child(2n+0) {
            border-right: none;
        }

}

However, if you’d like to use 4 columns, you may need to have 4 or 8 thumbnails in the Clients Grid to make it display correctly.

Regarding the space between thumbnails, the Clients Grid doesn’t add any space to the thumbnails, try changing the Image Size option in the Clients Grid settings to Thumbnails or Original to see if it works.

Also, try checking your logos to make sure they don’t have a lot of space.

If it still doesn’t work, you may need to send me your site URL so I can take a look.

Thanks for the new css, works great!

Tried changing thumbnails to Original, it ends up cutting the logos since I have all of them designed to be a square to fit the Thumbnails aspect ratio. I highlighted the logo image files—the highlight is the appearance of the logo images itself (you can see that there’s plenty of white space), but for some reason it’s displaying an additional line of white space almost the size of the logo images. https://imgur.com/a/9D6uFQR

My site is on maintenance mode currently since I’m revamping an old URL. Can I maybe send you the information or an access link via email?

Try adding CSS snippet below to Appearance -> Customize -> Additional CSS to see if it works:

.w-clients-grid ul li {
  height: auto;
}

If it still doesn’t work, you may need to send a private message with the login information via the contact form in the link below: https://themeforest.net/user/wyde#contact

We’re sorry, it looks like a bug of the theme. It should be able to choose the columns for both Grid and Grid with Space.

Thank you for reporting this issue, we will fix it in the next update.

You may need to put the CSS snippet below to Appearance -> Customize -> Additional CSS to achieve this:

#header-logo img {
  max-height: 100%;
}

That didn’t make it bigger, neither did increasing the percentage of max-height.

It sounds like that the width of your logo is greater than the maximum width of the logo container (160px).

You may need to add CSS snippet below into Appearance -> Customize -> Additional CSS to increase the maximum width of the logo container:

#header-logo {
   width: 260px;
}

Hi,

Of course, it is supported through both of them.

You can contact us through following methods:

1. Public forum. You can post any questions on the Comments page:

https://themeforest.net/item/ivery-creative-portfolio-cv-wordpress-theme/20365665/comments

2. Private message (email). When you send any questions in the contact form on our profile page, we will reply directly to your email: https://themeforest.net/user/wyde#contact

Hi,

Thank you for the screenshot you provided!

You will find the text and other fields in the Ivery Options section (click an arrow up and down to show/hide the content in that section).

If they do not show up, there may be plugin conflicts on your site, try to deactivate other plugins to see if it works.

Also, please ensure that you’ve updated the theme to make sure it will be compatible with new WordPress, you will find more details in the update log: https://themeforest.net/item/ivery-creative-portfolio-cv-wordpress-theme/20365665#item-description__changelog

Hi, I deactivated all plugins and even switch between main and child theme but its still not showing that block of options, neither in testimonials or portfolio.

Do you mind giving your WordPress admin login details?

You can send a private message in the contact form on the page below:

https://themeforest.net/user/wyde#contact

Try adding CSS snippet below to Appearance -> Customize -> Additional CSS to see if it works:

.single-wyde_portfolio .main-content .container {
    max-width: none;
}

However, this is not included in the theme design so some portfolio layout such as masonry might not work properly.

Hello,

You have only one media URL because post and portfolio can have a single featured video. However, you can insert more videos into the portfolio content directly.

There are 2 ways to add videos to the portfolio:

1. Copy the video URL from the video sites (e.g. YouTube, Vimeo) and paste it directly into the text editor (in Visual mode), you can find the instructions in the link below:

https://www.wpbeginner.com/beginners-guide/how-to-easily-embed-videos-in-wordpress-blog-posts/

2. Use WPBakery Page Builder. If it is not available on the portfolio edit screen, you will need to enable it under WPBakery Page Builder -> Role Manager. Choose “Custom” for Post types and then select “wyde_portfolio”.

Once you enable it, you can use the Backend Editor to add a Media Player element to the portfolio like you can do with the page.

Hope this helps!

Hi,

1. We’re sorry but this is a bug of the theme. Thank you for reporting this issue, it will be fixed in the next update.

2. Apologies, it should be the same color as the theme color scheme. We will fix it in the next update of the theme. However, if you’d like to fix it right now, you can add CSS snippet below to Appearance -> Customize -> Additional CSS to change the color of the subtitle:

.header-title .subtitle {
  color: #fff;
}

Thank you for taking the time to report these issues. They will be fixed in the next update of the theme.

Ok, thanks! Waiting for the update

Hi,

1. Please ensure that you’ve setup the blog page already. In Settings -> Reading, choose your blog page for Posts page so that page will use the blog settings from Theme Options -> Blog.

2. To make the full width page and content inside, you will need to adjust these settings below:

- In Ivery Options -> Page, choose “Wide” for the Layout.

- In the Row Settings, change the Content Width to “Full Width”.

If it still doesn’t work, you may need to send me your site URL so I can take a look at it.

If you create custom one page, you will need to manually set an anchor for each section.

To set an anchor for the section, you have to edit the row settings, and then put the anchor name (e.g. aboutme) into the Row ID field so when you click on the navigation button ’#aboutme’, it will bring you to the About Me section.

Hope this helps!

Hello again! I tried to manually set an anchor for each section, however I can’t edit the content blocks and when I tried to add a new row, my updates are not saved. May I provide my username and pw for you to review?

You may need to update the theme and bundled plugins to make them work properly with the new version of WordPress. You will find more details in the changelog: https://themeforest.net/item/ivery-creative-portfolio-cv-wordpress-theme/20365665#item-description__changelog

Also, you can find the instructions on how to update the theme in the documentation: https://wydethemes.com/ivery/documentation/#update

Hello,

1) There are 2 options to fix this issue:

1 – You can add CSS snippet below to Appearance -> Customize -> Additional CSS to make it horizontal align instead of stacking vertically on mobile:

@media only screen and (max-width: 600px) {

.w-filter li {
    display: inline-block;
}

}

2 – If you’d like to hide it on mobile, you will need to add CSS snippet below to Appearance -> Customize -> Additional CSS:

@media only screen and (max-width: 600px) {

.w-filter {
    display: none;
}

}

2) It sounds like that there may be some elements on the page bigger than the screen width. Would you mind giving me the link of that page so I can take a look at it?

3) You will need to edit the portfolio template in your child theme to adjust this.

Here’s a quick guide:

1. Install the child theme, ivery-child-theme.zip. It’s included in the download package.

2. Copy the portfolio template file from the Ivery theme “wp-content/themes/ivery/templates/portfolio/single-gallery.php”.

3. Paste it into your child theme “wp-content/themes/ivery-child-theme/templates/portfolio/single-gallery.php”.

4. Edit that template file in your child theme as below:

Replace:

                <div class="col col-3">
                    <div class="col-inner">
                    <?php ivery_portfolio_widget('meta'); ?>
                    </div>
                </div>
                <div class="col col-8 col-offset-1">
                    <div class="col-inner">
                    <?php ivery_portfolio_widget('categories'); ?>
                    <?php ivery_portfolio_widget('skills'); ?>
                    <?php ivery_portfolio_widget('clients'); ?>
                    <?php ivery_portfolio_widget('fields'); ?>
                    </div>
                </div>

With:

                <div class="col col-3">
                    <div class="col-inner">
                    <?php ivery_portfolio_widget('categories'); ?>
                    <?php ivery_portfolio_widget('skills'); ?>
                    <?php ivery_portfolio_widget('clients'); ?>
                    <?php ivery_portfolio_widget('fields'); ?>
                    </div>
                </div>
                <div class="col col-8 col-offset-1">
                    <div class="col-inner">
                    <?php ivery_portfolio_widget('meta'); ?>
                    </div>
                </div>

4) If you’re using a Gallery layout for the portfolio, it will display your gallery images in a grid 4 columns. You may need to add 4 images or more to the gallery to make it display properly. Otherwise, you may need to use other layouts such as “Vertical” instead: https://wydethemes.com/ivery/portfolio-item/portfolio-5/

However, if you’d like to center the gallery images, you will need to add CSS snippet below to Appearance -> Customize -> Additional CSS:

.portfolio-gallery .post-gallery {
    text-align: center;
    font-size: 0;
}

.portfolio-gallery .post-gallery li {
    float: none;
    display: inline-block;
}

Hello,

It’s most likely a PHP limits issue. Importing demo content can take several minutes to complete the process, please ensure that you’ve increased the PHP limits as we provided in our documentation.

You can use the PHP Settings plugin ( https://wordpress.org/plugins/php-settings/ ) to check and increase those limits.

If that doesn’t fix the problem, you may need to send me your WordPress login details. You can send a private message via the contact form in the link below: https://themeforest.net/user/wyde#contact