Hi, you need to set the text of the EXCERPT area of all the pages, posts and post types that you want to edit. You can find it in Edit page\Edit post on bottom\right.

Thank you!

Thank you!

Regarding the date: instead of LUNES, MARZO 2ND, 2020 (ENGLISH FORMAT) i need LUNES, 2 DE MARZO 2020 (SPANISH FORMAT)

Hi, you can set the PREV and NEXT text in the settings box of the component.

You can translate the other strings with a plugin, like Loco Translate. To change the date format you need to edit via code the file component/post_types.php in Hybrid Composer plugin folder.

Thank you!

Thank you very much!!

Hi, install the plugin (file supportboard.zip). Then insert the shortcode [sb type=”chat” in the pages you want to show the chat. Mind that the chat included in the theme is an older version, it is not the one of https://board.support/.

Please contact me at support@schiocco.com and I will send you the docs for your version. Also, if you will want to use the new plugin of https://board.support, due you purchased this theme ,I can give for free both the Dialogflow and Slack apps.

Thank you!

Hi, thank you for the purchase, upload the theme via FTP and activate it later via WP Thank you!

Hi, please send FTP accesses to support@schiocco.com and I will check. On the message add also a reference to you(Envato username or comment text/link). Thank you

i did not upload the translated 404.php page to my server. Now it works. I’m so sorry I wasted your time.

Great!

Again, after you install the demo from Theme options > Demo import you should see it like the preview, only the images will be replaced but I can send you the original ones if needed. Thank you!

HI, after you install the demo from Theme options > Demo import you should see it like the preview, only the images will be replaced but I can send you the original ones if needed. Thank you!

Hi, your server has low resources. upload the theme folder via FTP and then activate it via WP Thank you!

Hi, there is some incompatibility, the best option is to use CF7 for all the forms. You can insert the shortcode into the componend CODE BLOCK. Thank you!

Hi,

Can I kindly ask to renew the support? Unfortunately it’s expired and you need to renew it get support.

Thank you!

how can I download new verson V 1.4.6

whan I download and install from themeforest still is v 1.1.0

delete Hybrid Composer plugin and install the new one, inside the /inc/ theme folder. Thank you!

Hi, sure

COL 1

<img class="logo" src="http://themes.framework-y.com/lightwire/wp-content/uploads/2018/10/logo.png" alt="logo" />
<p class="text-s">
We are the leaders in the construction and building industries. We are world wide. We never give up on the new challenges. Get in touch now!
</p>

COL 2

<div class="row">
<div class="col-md-6">
<h4>Useful resources</h4>
<div class="footer-menu">
<a href="http://themes.framework-y.com/lightwire/home-worker/">HOME</a>
<a href="http://themes.framework-y.com/lightwire/about/">ABOUT US</a>
<a href="http://themes.framework-y.com/lightwire/contacts-2/">SUBSCRIBE NOW</a>
<a href="http://themes.framework-y.com/lightwire/contacts-1/">CONTACTS</a>
<a href="http://themes.framework-y.com/lightwire/partners/">OUR PARTNERS</a>
<a href="http://themes.framework-y.com/lightwire/team/">TEAM AND MEMBERS</a>
</div></div>
<div class="col-md-6">
<h4>Our company</h4>
<div class="footer-menu">
<a href="http://themes.framework-y.com/lightwire/home-tech/">TECH LAB</a>
<a href="http://themes.framework-y.com/lightwire/history/">COMPANY HISTORY</a>
<a href="http://themes.framework-y.com/lightwire/support/">SUPPORT AREA</a>
<a href="http://themes.framework-y.com/lightwire/shop/">SHOP</a>
<a href="http://themes.framework-y.com/lightwire/projects-1/">MAIN PROJECTS</a>
<a href="http://themes.framework-y.com/lightwire/blog-grid/">LATEST NEWS</a>
</div>
</div>
</div>

COL 3

<div class="footer-box">
<h4>Our Promise To You</h4>
<ul class="fa-ul">
<li><i class="fa-li im-information" /> Free Quote Delivery </li>
<li><i class="fa-li im-information" /> No Hassle Refund Policy</li>
<li><i class="fa-li im-information" /> Considerate scheme</li>
<li><i class="fa-li im-information" /> Safe verified methods</li>
</ul>
</div>
<img class="cards" alt="" src="http://themes.framework-y.com/lightwire/wp-content/uploads/2018/10/payment.png" />

COPY ROW

© 2018 Lightwire - Multipurpose & Modern Html Template Handmade by <a href="http://schiocco.com/">schiocco.com</a> <span class="copy-menu"><a href="#">Terms of service</a><a href="#">Refund policy</a><a href="#">Contact us</a></span>

Thank you!

Hi, there are multiple solutions to fix the issue:

• Recommended Go to Theme options > General and on bottom check “Disable Gutenberg” or install the plugin “Classic Editor”.
• Manually fix it by replace the file wp-content\plugins\hybrid-composer\admin\admin-style.css with this: https://schiocco.com/shared/admin-style.css
• Update Hybrid Composer plugin by downloading the latest theme version, the plugin is inside the /inc/ theme folder.

The points 2 and 3 require you also clear your browser cache. Thank you! Regards 

Hi,

The images are not included into the download due to copyright reasons (almost all the themes do the same). But don’t worry I can send you privately, just contact me at support@schiocco.com

Thank you!

Languages are showed only if the page is already translated. If you need further support please renew it

Thank you!

Hi,

Can I kindly ask to renew the support? Unfortunately it’s expired and you need to renew it get support.

Anyway that is related to the admin area and WPML, it is not related to the theme.

Thank you!

Hi, you need to install the file supportboard.zip in the plugin area of WordPress Thank you!

Hi, i’m sorry for the problem. Please send to support@schiocco.com FTP and WP accesses and I will install the demo. On the message add also a reference to you(Envato username or comment text/link). Thank you!

Hi, you can not use DIVI or any other builders only the included one. Please send WP accesses (login link, user, password) with administrator privileges to support@schiocco.com and I will check. On the message add also a reference to you(Envato username or comment text/link). Thank you

Hi, go to Lists > Projects and assign the archive page to the page you want

Hi, that icon is not available sorry, you need to manually insert a custom code or use a plugin with shortcode

Thanks for reply,can you tell me more details?or can you give me some documents about how can i use shortcode?

We don’t know any plugin but there is sure some plugin for that. Unfortunately this a customization and it’s included in the support. Regards