183 comments found.
Hello I was looking for theme customization (already bought the theme) I sent a couples of emails but I don’t have any response yet
Hi, we have just replied to your email. Thanks!
Hello, I am interested in purchasing the theme but I have a question regarding the ticket sales. Is it possible to design a QR code to be implemented to the ticket that the customer will receive it upon payment on email.
Thank you, Kind regards!
Hi, Thanks for interesting in purchase the theme. Yes, it’s supported but you need to purchase a license of for the Event Tickets Plus with the QR code check-in.
Best regards!
Hello I just bought the theme and installed but I faced a problem I can’t navigate or able to customize under appearance I tried many ties and nothing happens
any advice please? Participant: 19697328 in the support forum Help Please
Hi, this is an issue on compatible with the latest version of WP. We have just released an update version 1.2.3.1 to fix this. Please update this.
Thanks for your understanding,
Best regards!
Hello, I just Updated the theme to 1.2.3.1 and still have the same problem I can’t access to any tab in the appearance tab
https://i.imgur.com/LI7aYJX.pngneed help to this issue
Please be sure you have updated to the latest version of DawnThemes Core plugin. 2.0.4.2 and then please clear the caching on your site. Thanks!
Hi I want to buy this theme but have a question in my head? When I buy this theme, can I buy them all as in the demo? Is it in all plugins
Hi, yes excerpt the demo for Event Calendar Pro and the Event Tickets Plus. Thanks!
Does the theme offer direct event ticket sale thru woocommerce? I don’t see Event Tickets Plus included.
Yes, The theme will help you to Sell conference ticket online by using Event Tickets Plus or you can also sell your event ticket using WooCommerce.
Great! Do you have a test account to try that?
hello there, I would like to know if it possible to change the size of the images on upcoming events and featured events. I want this theme for a cinema and i would like the images in those sections to be vertical, like posters. Thank you
Yes, it’s supported in our theme. You can define the image sizes as you want. Please see the screenshot I show you: https://share.getcloudapp.com/mXuBlK2J In the Theme Options > Advanced > Custom Image Size you can add the image sizes that you want. And in the elements Upcoming Events, Featured Events, the Events page… you can choose the Image Size for the thumbnail.
We look forward to receiving your purchase,
Best regards!
Hello, i am interested in buying the theme. I ll use it for cinema booking tickets. We are going to have the same movie for a week. How can someone choose a specific day or hour for a ticket? Also, i saw some choices for the number of events and the prices. Thank you very much
Yes it’s possible by using the Variable in the ticket with Event Tickets Plus or the Variable Product in WooCommerce. And if you need any further assistance please feel free to create a topic on our support forums.
Best regards
Do i have to pay more if i make more than 5 events or if i use calendar pro? I just need these answer to proceed to purchase. I’m sorry if i didn’t get that right and thank you very much for the help!
I think you need to purchase the Event Tickets Plus in your case and you have not to use Calendar Pro. And you can create unlimited events. Best regards!
Hi, Do we have to purchase the event calender pro version to get a nice looking (ex: with picture listing, grid styles with pic.) result like in the demo? or the advantage of the theme
No the choice is yours and in our demo the Pro version only support display the event views on Week, Map, Photo, Location search. The essential features month, list, day view and the picture listing, grid style are the available in the theme. And if you need any further assistance please feel free to create a topic on our support forums. Our support team will help you.
Best regards!
Hello, is compatible with event ticket plus?https://theeventscalendar.com/product/wordpress-event-tickets-plus/
Can i configure the visualization of checkout page with 2 columns?
Rsvp?
I have other question, do you support me for questions about event ticket plus, event calendar?
Yes, it supported Event Ticket Plus
Yes, it’s possible.
If you have any assistance please feel free to create a topic on our support forums. Our support team will respond to you as fast we can.
Best regards!
How collect the attendees? in the cart page?
Do the plugins with The Events Calendar also work with this theme? Like the Event Aggregator
Yes, it works with almost plugins by Modern Tribe. If you need any further on help with included 3rd party assets, please create a topic on our support forums. Our support team will help you.
Best regards!
Question , is it possible to have different prices(tickets) for the same event ?
Yes of course. It works under the WooCommerce. Thanks!
why hasnt WPBakery updated yet? Can you please keep it up to date?
Hi, we have just released the update version. 02 February 20 Ver 1.2.9.7
- Updated: WPBakery Page Builder 6.1
- Updated: Slider Revolution 6.1.8
Please go to download and update to your site.
Best regards!
Thank you. Is it possible to update with the envato plugin as well?
hi, i wanted to know if i can use this theme with elementor? is there a possibility of an integrated function, as the choice of seat by color, front, center, and back each at a price for the customer to choose where he wants to sit
Hi, thanks for interesting in this theme. It’s not possible in this theme with elementor. We will consider to bring the functions above in the next version if possible.
Thanks!
Presale Questions: For your single event page, can I make it full width? I want it design to be a sales page? I don’t like the boxes and tabs at all? Thanks.
Hi,
Thanks for interesting in purchase this theme. Yes you can choose the layout fullwidth for the single page in this theme but we have a plugin that help you build the design of single event page template to fit your niche. Please refer: The Events Calendar Single Event Page Builder
Best regards!
Can The Events Page Builder work with any theme? Thanks
Yes it work with any theme. If there is an issue with your theme we will fix to make our plugin compatible with this.
Hi! Pre-sale questions: without buying the plugin(The Events Calendar Pro, Community Events,Event Tickets Plus), When we buy the theme, Is the example similar to the site shown.
Yes, except the features like Map view, Week view, Photo view of the Pro; community events; And you can also sell your tickets by using WooCommerce.
Best regards!
Is TicketBox PHP 7.3.6. ready?
Yes, if there is any assistance please create a topic on our support forums. Our support team will check the issue.
Best regards!
Hi I can’t install demo. Can you help me, please. if you have any question please contact me with email: lonrin1997@gmail.com
Hi,
Please try to refer the topic or create a topic on our support forums, our support team will check and help you.
Best regards!
Please help i have problem with import demo content. i get message error when use apparence->import demo and when use manually import i get 500 server error and error has ocurred. Please help me . Mi site is ticketmas.com.ec
Hi, First please make sure you have updated to the latest version of the plugins and please deactivate all plugins, only activate the plugins which our theme required and recommended then try again. Refer the document HERE. If you still have this issue, please refer the topic or create a topic on our support forums. Our support team will check the issue and help you.
Best regards!
Multipurpose Event Tickets WordPress Theme << Can to generate Qr code after book?. and your theme can support WPML Plugin?
Hi, Yes our theme support Event Tickets Plus with the feature QR Code Check In, you can refer HERE and yes this theme support WPML plugin.
Best regards!
Hello, can you tell me please how can i switch the print media style off the theme off or switch to another template in the pages “events calendar reports” because the print result is not ok. Full thanks for your help
Hi, Could you please create a topic on our support forums. Our support team will check the issue and fix this.
Best regards!
ok thanks
