4424 comments found.
Hello Support Team, Is there any one to Resolve my query
hi there, we are getting some extra load over support, team is working hard to clear the queue, your ticket will be addressed as soon as possible. thank you
i submitted a ticket 2 days ago and still no reply, there is no explanation on the theme, the one that you show as a tutolial is outdated and dont match the version that i have, either reply to my tickets or i want a full refund , as i am sitting just waiting for your reply and waisting my time !!!!!!
looks like support team has already responded
Hello,
thank you for this theme – we wish to make purchase – can you please inform me: 1) For Jobs theme- can we load a list of company – as excel or xl file with thier logos and emails to ensure a pre-loaded list is includede?
2) On Ads type – is there a pay per click option?- For instance can an employer create a Job Ad – and only pay when potential candidate pay on the Job Ad? – I can see you you have a bidding option but do not see an option for paying only when someone clicks – {for example on LinkedIn a company creates a link – and only pays when a potential interested party clicks – the company is paying per click.
3) Is there private communication between employers and employees?
4) can we work on the Job Theme from elementor / wordpress ?
Thank you we await your kind response,
thank you
this is not a job board theme rather a classified platform just like olx
what is the process of getting a refund?
i wrote an email almost a month ago till now no response.
am waiting for your response
For support? Please contact here https://help.designinvento.net/support/
Is the theme able to specify the type of advertisement such as Job seeker & Business owner?
would you please elaborate a little more?
I mean in case some one search for job or seek for job, Is there an ability to filter the jobs ads by job seeker or work owner, so the job seeker find ads of job owner, or job owner find ads of job seeker?
still not understand, search ability to search by job category?
Specify the job ad by job seeker or job owner
still not understanding please contact here facebook.com/designinvento/
Please have a look to my Ticket #11188 i sent more than 2 days and updated it two times …please have a look hopefully for curative answers….thank you
HI THERE,
” please provide login details so i can check your issues in detail ”
>> YOU DO NOT NEED THAT TO SEE YOUR THEME IS NOT WORKING PROPERLY !!
YOU CAN CHECK YOUR DEMO ERRORS ARE THE SAME, … RIGHT NOW I ALREADY SUBMITTED A REFUND TO ENVATO MARKET …..
I CAN SEE THAT YOU ARE DELAYING ME WITHOUT ANY REASON BUT TO PASS THE REFUND LEGAL PERIOD..!!! WHICH IS NOT GOOD AT ALL…!!
>>> FOR THE 5TH TIME, I NEED REFUND FOR THE REASONS I DID MENTIONED IN ALL ABOVE AND MUCH MORE !!
PLEASE REFUND ME MUHAMMED ….YOUR THEME IS NOT FUNCTIONING AS EXPECTED TO BE … !!
I NEED REFUND RIGHT AWAY….NO MORE REASON TO ARGUE ABOUT …PLEASE DO NOT WASTE MY TIME….I !!!
THANK YOU
HISHAM
Looks like you are wasting your time as per ticket record you have never ever provided login details so we can fix you issue. Please rwad refund policy and if you have already applu for refund wait for team to review it,there is no legal time for refund by the way
Actually your reply is un accepted , access or login to our server is not allowed its our policy, theme you provided me is incomplete copy , please read your policy yourself , you are the one who break this policy by supplying a theme and features which are not trully provided to me , i am insisting on my REQUEST FOR REFUND , and i am waiting for it …
if you are not understanding what a theme or plugin is or how wordpress theme or plugin works it is not our fault, and this is not a refund forum, keep in touch via your refund request or support forum. thank you
!!! ? again your attitude is unacceptable ….this is added reason to ask for REFUND
have a good day!
hello, i just install this theme but … on the website … i have a pop`up … “API key is invalid or missing.”
please contact https://help.designinvento.net/support/
I have just created a website with your theme here is my testimony.
1) I encounter a certain problem such as a small window which appears with the mention “API key invalid or missing” it is a question of which key exactly because I put the key which was given to me after my purchase of your theme.
author answer: it may be the google maps key. me: okay, but I installed the google maps api key and it doesn’t change anything.
2) for the categories, I try to put additional subcategories, but without knowing why certain subcategories appear on the home page while others are not. for certain categories on the home page, the “see all” button does not appear and I do not understand why.
author: no response
3) if I try to register a product for sale whatever the package I choose everything is written in English I would like to know how to have the French language.
author: no response
4) if I register a test account to try to register a product for sale I cannot find the request in my administration with my administrator account
author: no response
5) on the site where I buy your theme you indicated that there are installation videos, where are they? I only see a draft that serves as an example the other video is or ??
author: no response
if you do not reimburse me i will appeal to french justice to settle this case tell you that you intervene in two days while someone has been waiting for 6 days it proves well the problem of your theme it is not at the point
please proceed to reimbursement!
i think you are telling lie here, i can see your ticket was addressed 2 hours ago, https://nimb.ws/W4gN9e
i am sorry, but you are not there, all tickets would be addressed through support channel, if you are not interested to go https://help.designinvento.net/support/ its your right but in that case we will not be able to resolve your issue at all, you are trying to abuse comment and review system, a complain already launched against you, you can not force us to do what we are not offering. have a good day.
Good day. I can ask where the problem is. I have been waiting for a response for 6days. Support does not respond to my questions. Thank you very much for your answer. Peter
I just made a website this morning and I took your theme. 1) I encounter a certain problem like a small window which appears with the mention “invalid api key or missing” it is a question of which key exactly because I put the key which was given to me after my purchase of your theme. 2) for the categories I try to put additional subcategories, but without knowing why some subcategory appears on the home page while other not. for certain category on the home page the button “view all” does not appear and I do not understand why. https://www.occasion-du-web.com 3) if I try to register a product for sale whatever the package I choose everything is written in English I would like to know how to have the French language
you would need to create google api keys or disable google map, please contact support channel here https://help.designinvento.net/support/
I just made a website this morning and I took up your theme.
1) I encounter a certain problem such as a small window which appears with the mention “invalid or missing API key” it is a question of which key exactly because I put the key which was given to me after my purchase of your theme.
2) for the categories, I try to put additional subcategories, but without knowing why certain subcategories appear on the home page while others are not. for certain categories on the home page the button “see all” does not appear and I do not understand why. https://www.occasion-du-web.com
3) if I try to register a product for sale whatever the package I choose everything is written in English I would like to know how to have the French language.
4) if I register a test account to try to register a product for sale I cannot find the request in my administration with my admin account
5) on the site where I buy your theme tell you that there are installation videos, where are they?
6) I put a key api google maps and obviously the site does not give a damn
nothing prevents you from answering me here unless your theme is not perfect. This is not my first website that I make and it is indeed the first time that I encounter a lot of problem with a wordpress theme. either you answer here or you reimbursed me
I am sorry our official support channel is already mentioned https://themeforest.net/item/classiads-classified-ads-wordpress-theme/8625840/support, you can not force us to do what we don’t offer, otherwise, you can contact Envato. Thank you
all support tickets would be addresed as per ticket queue, so you must have to follow our support terms. Thank you
I already opened a ticket on your site more than an hour and a half ago and still no response
our support timing is 11am to 7pm +5 GMT Monday to Friday, our response time can be up to 2 business days depending on ticket queue. so please wait for support team to address your issues.
Hi few questions:
1. Does it have recurring payments per month using Paypal?
2. Invoice for payments? Can it be customized?
3. I need an option where a listing is only available for trade and not for sale. Is that possible?
4. Can we add categories? for example Garage Sale.
Hi There, 1. we offer woocmerce payment gateways, so you can use woocomerce superscription addon for recurring payments
2. yes with woocomerce invoicing addon
3. sorry not understand,
4. yes
I need a category for trading only. Meaning the items is going to be for trade or exchange so the item will not have a price. Is that possible?
Yes you can have price field depended on catagories or you can delete price field at all
Hi thanks for the response. Just few more questions. Can you search listing using a map?
sorry not understand
Is there a map feature where you can view listings in the google map?
Does this theme have subscription report feature where you can view all payments and subscripion every month?
yes, you have all report with woocomerce dashboard and for user, they would have all order record
Hi is there a google map feature for item listings?
yes we have
The demo templates are not listing on Import Starter Site. I can see only 6
Please contact support channel
I need help, I want to translate the directorypress.pot file into Spanish with poedit and I create the files directorypress-es_MX.po and .mo and add it in wo-content-> languages-> plugins-> directorypress but I can’t get the translation to apply Also try using the loco transalte plugin but I can’t find that directorypress file when using that plugin.
Please contact support channel https://help.designinvento.net/support
Hello, i have a presale question. is there any payment gateway or wallet system like letgo use? means… buyer can pay online directly to the seller (buyer secure) and the site owner get a commission.
No its not multi vendor marletplace, custom work would required
hello there , More Issues Regarding Ticket # 11186 and 11188 …please have a look this is urgent i waited long time for high priority as you mentioned !!
Hi there, Its Sunday team will check your tickets as soon as possible
Hi. Is it possible to give the possibility of having a limited number of free listings per registered user over a determined period? For example, in addition to paid content, a user can post 5 free litings per month. Thank you and excuse me for my English.
Hi there,
you can set expiry for each package but can not limit free listings, user will be able to purchase a package multiple time. rather you can create unlimited free and paid packages based on certain features like number of categories, images, videos, featured, bump up etc, user can also upgrade his/her free listing to paid package anytime by paying package amount.
I want to change “Listing details ” Text.
Then how and from where I will be able to do so?
Please contact support channel
Good day. I’m still unable to set the API Key for GOOGLE. I have several keys and none of them work. I don’t know what to do anymore. thank you very much for your help
Please contact support channel they me set it for you
Thank you. I wait 22 hours for an answer and still nothing. There are problems with all templates. wordpress reports obsolete files for WooCommerce.
Don’t worry they will address your ticket as soon as possible,
Thank you very much, I’m already unhappy about it
hi there, as per your ticket record, you still have not provided correct login details
Hello, I get this message all the time on my website “API key is invalid or missing.” Kindly open my website the understend better what I meaning: https://www.b3directory.com/ Please come with a solution for this issue. Thanks
Please contact support channel
I did… Ticket #11241… NOT any anwer yet! I consider a REFUND as well! Lockdown situation due to covid-19 outbreak??? Maybe! But I paid for 6 months support!!! What is going on????
Hi there, I can see your ticket submitted 13 hours ago, our support timing is clearly mentioned 11am to 7pm +5 GMT Monday to Friday, our response time can be up to 2 business days, so please wait for respinse from support person as of our support system works as per ticket queue
Very hard to get the help I needed… I will try to get someone to help me! Really to help me NOT like this so called “supported” help! Waste of money and time!
As per ticket record support team is responding you properly, please do not expect a live chat which is not offered at all
Your service support is NULL… I asked you a few question on your helpDesk and NOW seems to be deleted my ticket… Please, provide the answer here to my issues.
We never ever deleted a ticket, and you will get answered as per ticket queue, thank you
Hi There, as per record, there is no further response from your end, since your ticket was addressed 18 hours ago, i have requested support team to send the response again as you claim that they have not responded to your request.
Hey. 1. these theme have your own mobile app. 2. these theme is accept video advertisement 3. your license is transferable or not. 4 .these theme have regional date and time format 5. buyers and seller can shop from website. 6. codding system is valid . 7.in these theme live chat support b/n seller and buyer ; lessee and lessor. 8. these theme have tax option. 9.finally ,these theme is compatible with any WP free and premium plugin. . .
Hey. 1. these theme have your own mobile app. 2. these theme is accept video advertisement 3. your license is transferable or not. 4 .these theme have regional date and time format 5. buyers and seller can shop from website. 6. codding system is valid . 7.in these theme live chat support b/n seller and buyer ; lessee and lessor. 8. these theme have tax option. 9.finally ,these theme is compatible with any WP free and premium plugin. . .
hi there, 1. no there is no mobile app
2. we have option for video attachment for each listing but not video as thumbnail
3. no
4. classiads offer all WordPress date and time formats
5. yes, but only admin can publish shop items. user can list their ads just like olx
6. yes it is
7. we have builtin messaging system, user can then keep discussion from their user panel
8. we have woocomerce payment system which offer all tax configurations
9. we can not grantee, as of there are hundred of thousands plugin in the market.
