Hello,

Support agent has been informed, your ticket will be answered as soon as possible.

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Hi,

Thanks for reaching us.

You need to open an account to our Help Center and verify it via verification email you’ll receive when you create an account. Then you will be able to submit a ticket. More reading here – https://helpcenter.qodeinteractive.com/hc/en-us/articles/360002745418-Welcome-to-Qode-Interactive-Help-Center

Support Elated Portfolio part of Qode Interactive

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Hi there,

Thank you for reaching us!

Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our help center and include your website URL and one of our support agents will assist you. Thanks.

Support Elated Portfolio part of Qode Interactive

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Hi there,

Thank you for reaching us!

Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our help center and include your website URL and one of our support agents will assist you.

Support Elated Portfolio part of Qode Interactive

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Hi there,

You can use this code instead

@media only screen and (max-width: 680px){
    .archive.eltdf-woo-normal-space ul.products>.product {
        width: 50%;
    }
}

If you wish to apply this on category product pages. If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.

Support Elated Portfolio part of Qode Interactive

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Hi there,

Thank you for reaching us!

Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our help center and include your website URL and one of our support agents will assist you.

Thank you.

Support Elated Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Hi there,

Thank you for reaching us!

Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our help center and include your website URL and one of our support agents will assist you.

Thank you.

Support Elated Portfolio part of Qode Interactive

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Hi there,

Thanks for taking an interest!

You should know that once you import the demo content you will get the pages, settings and the demo images included, however, the images do come under copyright and in order to be able to use them you will have to have a license for them.

You can read more about it here.

Do let us know if you have any additional questions.

Support Elated Portfolio part of Qode Interactive

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Hi there,

Thanks for taking an interest! Within our theme options you do have a variety of Google fonts included which you can choose from, as well as you do always have an option to add a custom font if needed.

Unfortunately we do not have a testing environment but you can check our themes documentation for more info.

Do let us know if you have any additional questions.

Support Elated Portfolio part of Qode Interactive

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Hi there,

Thanks for taking an interest! Please note that the theme can be used with Elementor as well.

Native import method comes with WPBakery, so when you run import tool you will get WPBakery content, however, you can switch to Elementor and use it instead, all the same, shortcodes are included as well and you will be able to create your content using Elementor and our themes shortcodes.

Do let us know if you have any additional questions.

Support Elated Portfolio part of Qode Interactive

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Hi there,

Thank you for reaching us!

Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our help center and include your website URL and one of our support agents will assist you.

Support Elated Portfolio part of Qode Interactive

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Hi there,

If you have followed our article on how to update your theme and plugins it should not be the case. So please check if you have updated the Core plugin as well.

If you still encounter issues we would appreciate it if you could submit a request at our help center and our support team will be happy to help.

Thanks.

Support Elated Portfolio part of Qode Interactive

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Hi there,

Please note that your request got responded to and that your additional questions will be as well handled by our support agent.

Thank you for your patience.

Support Elated Portfolio part of Qode Interactive

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Hi there,

Thanks for taking an interest! Due to safety measures related to COVID-19 the updating of our themes is a bit delayed but please note that we are working really hard on this and that we are constantly working on updating all our themes, however, we can say that the theme is compatible with the latest version of WordPress as well as it is compatible with the latest WooCommerce as well. You will get this message though but it will not affect the performance of the theme as well as it will be added in the theme’s changelog once the update is out.

At the moment we don’t have any ETA when this update will come out.  You will for sure be notified when the theme update is out. We appreciate your patience and understanding and let us know if you have any additional questions.

Support Elated Portfolio part of Qode Interactive

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Hi there,

Thanks for taking an interest! Within our theme you can only use OpenTable. The reservation shortcode looks like this: https://prnt.sc/rurydo if you referred to something else the please let us know.

Also if you wish to have another reservation form have in mind that we have not tested other plugins for compatibility and we can’t really recommend nor guaranty that any of them will work.

You can always try it out on your end, as well as you can use a Contact form 7 plugin to create a regular contact form if this was something that you referred to.

Let us know if you have any additional questions and if we somehow misunderstood you.

Thanks.

Support Elated Portfolio part of Qode Interactive

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Hi there,

Thank you for reaching us!

Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our help center and include your website URL and one of our support agents will assist you.

Support Elated Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Hi there,

Thank you for reaching us!

Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our help center and include your website URL and one of our support agents will assist you.

Support Elated Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Hi there,

Thanks for writing in. Please send us a mail at helpcenter@qodeinteractive.com providing your purchase code and email address from which you have signed an account with and our support team will help you with this.

Thanks.

Support Elated Portfolio part of Qode Interactive

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I found the font on the theme folder, but it can’t be selected on the theme font settings and doesn’t appear on the website.

Hi there,

Thank you for reaching us!

Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our help center and include your website URL and one of our support agents will assist you.

Support Elated Portfolio part of Qode Interactive

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Hi there,

Thank you for your kind words and thanks for taking an interest in our theme!

1. For sure it can, you do have our One click import which will enable you too import our demo content. That way you will get all the pages and settings you can see on our demo website.

2.Once you do import the demo content you can easily customize the content to your needs. Replacing the text, images and setting different settings you do have in our themes options.

Please check our themes documentation here https://laurent.qodeinteractive.com/documentation/ which can help you to get a better grip on how the theme functions and what possibilities you do have with it.

3. Our theme comes with WPBakery page builder plugin which you can use to build the pages with help of our themes shortcodes.

Do let us know if you have any additional questions anytime.

Support Elated Portfolio part of Qode Interactive

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