300 comments found.
Hi,
Tell me how to remove country languages ( Dropdown country list with flag ) from Geoport theme.
TIA
Regards,
Harshana
Hi, Thanks for your question. Yes, you can easily turn off the language switch via the theme options under the menu settings as flowing the attached screenshot link.
http://prntscr.com/ssrkusIf you need more information please send us an email directly via our support email. we are happy to assist you quickly.
Support Email: johanspond@gmail.comBest Regards
Got it. Many thanks for the support.
You are welcome 
hi Johans,
One more question. How to change CCS to local file path (/wp-content/themes/geoport/assets/css/) or what is you opinion? I mean to keep as it is or linked to local path.
Regards,
Harshana
Hi, We are not clear your question, but if you install the theme into the local server it automatically changes your file link path.
Best Regards
hi,CSS file path didn’t change to the local path . Stylesheet path showing as https://secureservercdn.net/166.62.107.20/vmj.0a2.myftpupload.com/wp-content/themes/geoport/assets/css/animate.min.css?ver=5.4.1&time=1591265219 . I’m not a developer hence may be wrong but wants to get your opinion on this.
It should be /wp-content/themes/geoport/assets/css/animate.min.css?ver=5.4.1&time=1591265219 right?
Are the images in the demo included in the purchase ?
Hi, Thanks for your question. We use the image into our demo site presentation purpose only but when you purchase and import demo data it imported all the images as like our demo site.
Best Regards
Good day my name is Olatunji and i just purchased your theme geoport which i tried to activate after installation which is telling me activation code invalid.
Hi Olatunji, Thanks for your question. can you please give us some information on where you use the activation code? Our theme not required any activation code when you installed it.
Support Email: johanspond@gmail.com
Best Regards
You haven’t replied yet.
I manage to install the theme but It is nothing compared to the live preview. What should I do? I want it exactly like the live preview(SAMPLE)
I still have an huge issues but solve this first!
Hi, Thanks for your question. we describe everything clearly on our theme documentation file. please read the theme documentation file carefully on how to install the demo data like our demo site. if the theme issues under our theme support we definitely solve your all issue.
http://pluginspoint.com/demo/geoport-doc/ For a quick reply, you can contact us directly via our support email at johanspond@gmail.comBest Regards
Hello Johanspond, After uploading the theme, I imported the home page, but an error showed up but I imported the home page. So every image on the homepage wasn’t available.And I tried to upload a picture from my computer but this error showed up “Unable to create directory uploads/2020/05. Is its parent directory writable by the server?””What should I do?
Hi, We already replied to your email and solve your issue.
Best Regards
Hello, I’m unable to install the Geoport transport and logistics Word press theme. It says, ” Unable to create directory uploads/2020/05. Is its parent directory writable by the server?”
This is my purchase code: a48447d2-af38-4c6f-933f-9bc25be272ac
Please, I can’t afford to pay for the install ($50)
Let solve this I have other issues to ask you.
Hi, We already replied to your email and solve your issue.
Best Regards
hi, the site with elementor continues to give me message “this site is not safe”. I went to the elementor> tools> new url, but the problem remains. How to solve?
Hi, Thanks for your question. we are not facing this type of issue before. can you please provide us a screenshot of the error message. it better for us to check and assist you.
Support Email: johanspond@gmail.comBest Regards
Nice theme 
GLWS johanspond
Thanks
Hello,
I accidentally purchased the wrong theme, and I would like a refund for the purchase. Here is my purchase code:
39d1046b-ede5-443a-8cdb-b553512be33c – 19 May 2020 (Regular License)
Please let me know needs to be done to process the refund. Thank you!
Hi, Thanks for contacting us. Have you downloaded the theme?
Best Regards
Is there any way to edit the menu color?
I changed the color in the ‘Geoport options’ it worked on other pages, but when I clicked the home page it reverted back to the template color (light blue).
Also, I cannot customize the ‘track your order’ button?...
Hi, Thanks for your question. please allow us some time to check these issues & we get back to you as soon as possible.
Best Regards
Hello,
Does this theme support multi-language such as polylang and WPML? Thank you.
Hi, Thanks for your question. yes, we translate all the strings so you can use Polylang or WPML to translate your website.
Best Regards
So, how do you incorporate the template language menu into Polylang? Or do I have to disable this and use the regular Angela switcher menu?
language switcher menu**
Adorable job, done by you …. Congratulations! Good Luck with Sale
Thanks a lot 
Hi there! I just downloaded the theme and would like to know if it comes with a child theme ?
Hi, Thanks for your question. Right now child theme is not available but we add the child theme and release a new version within a few hours.
Best Regards
Hi, We just released a new version with the child theme that you looking. please download and check the latest file.
If you need more assistance please don’t hesitate to contact us via our support email directly.
Support Email: johanspond@gmail.comBest Regards
thansk a lot!
You are welcome
Great Work, Congratulations GLWS
Thanks
Congratulations! Cool Work, GLWS.
Thanks
Good luck!
Thanks
Congratulations!, Good luck
Thanks
Hello, Congratulations for your new template, Great design, cool features and we wish you to have lot of sales.
Thanks
Congratulations, GLWS
Thanks
awesome design
Thanks
Congratulations, Nice Work, GLWS
Thanks
