Checking the link you have sent, will get back to you soon.

okay great, because I’m kind of stuck here, waiting for your news then, thanks

Hi, I replied to your email.

Thank you so much for these nice words!

Hello, the theme offers styling for core Gutenberg blocks and also offers a custom block for project’s description, but rest of exclusive content elements that come with the theme are only available via Elementor. It’s also important to mention that the demo content for pages and portfolio projects is built with Elementor and it needs to be installed to use the one-click demo import feature. However, the content of the blog posts is built with Gutenberg blocks.

Thank you, purchased and love it! Nice work!

Glad you like it, enjoy! Let me know if you have any questions.

Hi,

The thumbnails show still images only, but when you go to the single portfolio item page, it can have a video in the intro like this: https://premitheme.com/rouben/light/portfolio-item/goligen/

Hi Premitheme,

Thanks for your quick reply.

Referring to your link: https://premitheme.com/rouben/light/portfolio-item/goligen/

Can videos be displayed in the single portfolio item page apart from how the video in the intro is being displayed?

Thanks

Hi, if you’re asking if you can add other videos in the page content, so yes! you can add videos in the page content from sources like Youtube or Vimeo and also can add self-hosted videos.

The theme also comes with exclusive Elementor widgets, one of them adds a video popup, one application of it can be found in this page (“Watch the intro” button): https://premitheme.com/rouben/light/about-2/

Instead of the “Watch the intro” button, you can also have a nice thumbnail that has a centered play button, this thumbnail can fill the entire site width by adjusting a couple of settings.

Let me know if you have any other questions.

Hello, I replied to your email.

Hi, could you give me a live link to your site? Because I can’t see this issue on my end (Safari, macOS 10.15.4): https://share.getcloudapp.com/2Nu5z1QX

Thank you for your quick reply. My mistake, although the site has been excluded from my adblocker, the adblocker was the culprit (had to fully uninstall the extension). All good, thank you!

Great!

Hello,

The content elements (widgets) of the homepage are not meant to be used with the default WordPress editor (at least until now), they’re designed and developed to be working with Elementor page builder.

If you decided to switch to the default WordPress editor, there’s no surprise that all the Elementor’s content will be broken.

Interesting! As far as I know, the “WELL DOCUMENTED” just links to an archive of the items that belong to this attribute.

Regarding the homepage hero, sometimes while importing the demo some images take the place of others. In your case, although I don’t have a link to your site, it looks like the product’s placeholder image of WooCommerce plugin took the place of one of the layers of the hero, this why it looks wrong. To fix this, just go to the edit screen of the hero page, and find the “Hero Message Settings” as in the screenshot, and remove the wrong image that caused the problem.

And for the text issue, just break the text into multiple lines like in the screenshot as well.

Let me know if you need any further assistance.

thank you for being so helpful! I will check that suggestion asap. This theme is great, and I am learning it but at the same time I deleted the entire theme, several times, over and over – and eventually I got the demo imported as it should be, 500 error was so bad that I had to contact my hosting to figure out, which they sort of helped.

now I am having trouble with the navigation display – because what I am seeing on preview and what is the final does not work for me. I suspect the demo window is smaller so it imitates the view of tablet which is what I want on desktop view as well – logo on the left and menu icon and search bar on the right- that’s exactly how I prefer menu to be: items to be under the icon and visible only when clicked – love that interactivity built in there – not word by word spread across the top of header ( i see that option being iterated so many times to pick from but what I need a simple logo on one side – two icons on the opposite is not available for desktop). for some reason I can’t attach an image here to show what I am talking about – why is that there is no way to attach an image for me, but you are able to drop pictures here. New to this help request section. Anyways, I hope you have any suggestion how to make the desktop to display the menu similar to tablet – simplified version. thank you!

Email me using the “Contact Author” link at the bottom of the support page, here: https://themeforest.net/item/rouben-creative-portfolio-photography-wordpress-theme/25976252/support

So we can discuss your issue further. And you will be able to attach images.

Hi, not available by default, but may be achevieved with a code modiifcation.

Are you open to help on that?

No problem.

Could you test this piece of CSS in Appearance > Customize > Additional CSS and see if it works fine without breaking any other images?

Please name the SVG plugins that you have tested.

Sorry, I should’ve been more precise. I already tried this and it worked well, no issues with any other images or icons. I tested with the two most famous plugins: https://wordpress.org/plugins/svg-support/ https://wordpress.org/plugins/safe-svg/

Thank you so much, I will do my tests, and if all is good I will add it to the next update.

Hello and thank you for your purchase.

1. The blue highlight in mobile browsers is not a bug or so, it’s meant for accessibility, disabling it intentionally by default for all users isn’t a good idea. The way since you know the CSS styles to disable it is to paste this code in the additional CSS setting under Appearance > Customize > Additional CSS, by this way you will be disabling it to yourself without forcing the others.

2. I’m aware of this issue, actually the top/bottom toolbars in mobile browsers that appeare/disappear when you scroll is the main cause for this issue, I’m trying to workaround them to reduce this visual issues they cause for full-height elements. I’m working on this trying to find the best solution for all the issues, and will be implemented in future releases once it’s ready.

3. Did you translate the the .pot file of the core plugin (Rouben Core)?

Thanks for your reply Ahmed

1. I have applied the code of the first message where you are indicating to me and it works but halfway, it continues to appear in the menu icons, search, cart, language selector and also in the ‘accordion’ section of elementor. What I wanted to ask you is if the code could be missing some parameter or if it can be applied in some other file with CSS extension of the template, I don’t understand much of CSS style sheets.

2. It was only an observation in case you hadn’t noticed.

3. I have translated the complete .po file through the .pot file that comes in the topic and although the terms “Show” and “All” are listed when you translate them they are not displayed correctly. I have also tried changing them directly in the .pot file and searched for other possible locations via ‘Visual Studio Code’ but can’t find the solution.

Greetings and thanks again for your help.

1. Ok, now I understand you better. try to paste the following CSS code in the “Additional CSS” box:

* {
    -webkit-tap-highlight-color: transparent;
}

2. Thanks a lot, I definitly need your feedback to improve the user experince.

3. Ok so you have translated the .pot file that comes in the theme (located in wp-content/themes/rouben/languages/rouben.pot on your server), but you also need to translate the .pot file that comes in the core plugin that comes with the theme (the plugin called “Rouben Core” and the .pot file located in wp-content/plugins/rouben-core/languages/rouben-core.pot on your server).

Let me know if you need further assistance.

Hello, could you explain more what you was expecting?

You can add vedios as you want in the content of the single project page, aslo you can add a video instead of the image in the page intro, like in this page > https://premitheme.com/rouben/light/portfolio-item/goligen/

Let me know if you have further questions.

one more thing..how did you guys made your contact form to look that dope… look at my own>> http://myfxmedia.net/contact/

sorry for the breaking of questions, i decided to send it once to you as email..

Hello, I replied to your email.

Hello,

The hero homepage uses a page template that has template-specific content ( the hero section) and added some other elements to it using Elementor (portfolio items, testimonials ..etc), so you can customize the template-specific content form the page template’s settings that can be found in the right sidebar when you go the edit screen of the page.

Go to page’s edit screen (not edit with Elementor)...

Find the Hero template settings in the sidebar…

Let me know if you need further assistance, and refer to the theme documentation for more guidance.

Please remember to rate the theme here on ThemeForest under your downloads tab …

Yes thank you!

You’re welcome, don’t forget the rate please, it will be appreciated.

OK, I undestand now.

The demo may not have a page named “Services” but “About” and “About 2” pages already have pretty much the most of the content elements that usually used in this kind of pages (about/sevices …etc).

These pages are not fixed, they can be customized as you want, remove sections or add sections to them via Elementor page builder plugin (drag & drop, free)

Also the elements in these 2 pages can be used in any other page you want (using Elementor plugin) and you should be able to use one of the available pages (About & About 2) and start editing and customizing it to your needs.

Do you have any diffculties in that? What is the content that you expect to see in a services page that’s not in “About” and “About 2” pages?

please email address

Of course! In the “Rouben” theme page here in ThemeForest you will find a “Support” tab at the top of the page, contact me through, it will send me an email and then we will use email for communication.

Hello, thanks for your interest.

1. I didn’t clearly understood what you mean, could you clarify more?

2. Yes, we take care of SEO and will always make enhancements down the road if it’s needed.

All the best.

thank you for your quick response. for 1: maybe it would be better to show, I want to appear categories like most portfolio themes, is it possible to make or would you consider to make an update ? ex1: https://imgur.com/acSCvMZ

ex2: https://imgur.com/eQRjoHE thank you

Now I understand, thanks for the screenshots.

No problem, an option to show the categories like that is possible. Will be considered for v1.0.3 or v1.0.4 update (the current version at the time of this post is v1.0.2).

Hi,

Do you mean to add “Services” page to the demo? “About” and “About 2” pages already have some content elements that could be useful for the services page. And it’s good to mention that both of these pages are created using Elementor page builder, which means that every element in the page is independent and can be reused in other pages, it’s not a fixed page template.

Do you expect certain content elements that are not included?

I will buy, can you help?

Of course, we’re supporting our item according Envato’s item support policy. Go to Rouben Theme Support

Hello, thanks for your interest.

The theme is already supporting 5.4.x and will always be with the latest WordPress version. When I released the theme, “5.4.x” wasn’t yet available as “Software Version” on the item’s page editor. I updated the item’s page now.