3847 comments found.
Hello, its possible to allow comment on single tour page?
thanks
or can my customer add review/comment on single tour page?
Hi,
User can review after the tour is booked and status is trigger to departed at the user dashboard page. If your tour not status departed, you can’t see any reviews.
Best Regard!
Keep Update With Us On
FaceBook –
Twitter – Get Support
Okay. But, it is possible to allow comment / activate discussion on single tour page?
Hi,
Sure, you can check it in here: https://docs.goodlayers.com/add-comment-in-tour-post/ .
Best Regard!
Keep Update With Us On
FaceBook –
Twitter – Get Support
thank you, its works but unfortunately its not responsive and not looks good on mobile. There’s a way to make it responsive on mobile phone?
Hi,
Please provide your tour page with responsive problem, I will check it for you.
Best Regard!
Keep Update With Us On
FaceBook –
Twitter – Get Support
hello its fixed. thank you
Hi,
If you have further questions, please submit ticket in our support website. Our dev and supporters are only provide support in there, not here. 
However, unfortunately, we notice that your support has been expired. In this case, you won’t be able to create new tickets anymore. You can purchase support extension in item page. It will be on the right side : http://take.ms/8Q2Ly ( more info: https://help.market.envato.com/hc/en-us/articles/208191263-What-is-Item-Support- , https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support )
Please note that we no longer provide support via this channel anymore (Except bugs report.). It’s all will be conducted via support site only. Please also note that many old customers already renewed their support and we have to be fair with everyone by providing support via support site only.
Hope you understand this.
=========
Also, if you like our theme, please support it by rate it in: themeforest.net/downloads, thank you in advance!
Best Regard!
Keep Update With Us On
FaceBook –
Twitter – Get Support
Hello already fix it on mobile, but now its not looks good on big screen.
Hi,
Please provide link to your tour post so I can check it.
Best Regard!
Keep Update With Us On
FaceBook –
Twitter – Get Support
Hi,
It’s look fine in my side: https://photos.app.goo.gl/LJthLpNGp7jV1JUE8 .
Best Regard!
Keep Update With Us On
FaceBook –
Twitter – Get Support
Yes its look fine on normal screen. But when i open it on iMac with big screen it will be look too big and covered by the sidebar banner.
Hi,
Please try change it before close div of tourmaster-tour-item-holder then check it again:
echo ''; // tourmaster-tour-item-holder
Best Regard!
Keep Update With Us On
FaceBook –
Twitter – Get Support
hi, where i can put that code?
where i can change it?
Hi,
It’s should be available in tour.php file around line 677 or you can try use Ctrl + F to find it.
Best Regard!
Keep Update With Us On
FaceBook –
Twitter – Get Support
Hi thanks for your message. I found it, but next what should i do? what i need to change?
Hi,
Please add the comment code below the < / div > and check it again.
Best Regard!
Keep Update With Us On
FaceBook –
Twitter – Get Support
like this https://prnt.sc/spu3zg ?
Hi,
Sorry for my careless, I’ve updated the document article again, could you try follow it once more time and check it again?
- https://docs.goodlayers.com/add-comment-in-tour-post/ .
Best Regard!
Keep Update With Us On
FaceBook –
Twitter – Get Support
thank you so much.
Hi,
You’re welcome! If you like our theme, please rate for it in: themeforest.net/downloads.
Best Regard!
Keep Update With Us On
FaceBook –
Twitter – Get Support
theeagletours.com
I am unable to use page builder in my website can you please help me
when i click updating , it is not coming at front end
Hi,
Could you update our theme in your site to latest version then check it again? To update it, please follow this article: https://docs.goodlayers.com/theme-updates/ .
Best Regard!
Keep Update With Us On
FaceBook –
Twitter – Get Support
Hi Team,
How can we add page builder element like Tour Search on Revolution Slider or Master Slider ?
or it will be great if you can tell me how to add carousel in the wrapper background?
Hi,
Unfortunately, none of these questions possible.
Best Regard!
Keep Update With Us On
FaceBook –
Twitter – Get Support
I’m not using the membership option of the theme. In every tour page, there are following headings. Would you please assist me how to remove them?
H3: Proceed Booking H3: Already A Member? H3: Don’t have an account? Create one. H3: Or Continue As Guest H3: Adding item to wishlist requires an account H3: Already A Member? H3: Don’t have an account? Create one.
Hi,
You can disable it in: Tourmaster > General > User / Template.
Best Regard!
Keep Update With Us On
FaceBook –
Twitter – Get Support
“Enable Membership” option under “Tourmaster > General > User / Template” is already off and the headings are still showing up.
If you kindly assist me about how to either remove the titles totally or change them to h4 – h5, it would be perfect.
Keep up the great job!
Hi,
You can change it in:
- wp-content/plugins/tourmaster/include/user-util.php.
- wp-content/plugins/tourmaster/include/utility.php.
==============
If you have further questions, please submit ticket in our support website. Our dev and supporters are only provide support in there, not here.
However, unfortunately, we notice that your support has been expired. In this case, you won’t be able to create new tickets anymore. You can purchase support extension in item page. It will be on the right side : http://take.ms/8Q2Ly ( more info: https://help.market.envato.com/hc/en-us/articles/208191263-What-is-Item-Support- , https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support )
Please note that we no longer provide support via this channel anymore (Except bugs report.). It’s all will be conducted via support site only. Please also note that many old customers already renewed their support and we have to be fair with everyone by providing support via support site only.
Hope you understand this.
Best Regard!
Keep Update With Us On
FaceBook –
Twitter – Get Support
Thank you guys. If i will have questions in the future, i’ll renew the support.
You’re the best.
Hi,
How do I change 404 page background and default header image for pages (dashboard header, new pages, etc) there is no option for this in the tourmaster options.
Thanks
Can you please submit ticket in our support website? Our dev and supporters only provide support in there, not here
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/ (Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much! 
Keep Update With Us On
FaceBook –
Twitter – Get Support
hello.
how to change “view all tour” to “Find a Trip” on tour category in homepage. thanks
Hi,
You can see how I changed the text in my video: https://youtu.be/iMNTjTUEzcc?t=487 .
Best Regard!
Keep Update With Us On
FaceBook –
Twitter – Get Support
Hi,
You can do translation via this method in this case: https://goodlayers.ticksy.com/article/3812/
Good day! I updated my theme and revolution slider messed up, asking for purchase code. I added the purchase code as given but it says “Purchase code invalid” what is the purchase code then…?
What I need is purchase code for Revolution Slider, it requires to show the slider I made in our website. Now, our website is a mess. Can you provide for this please.
Regarding the code : https://goodlayers.ticksy.com/article/15746/
About the site problem, Can you please submit ticket in our support website? Our dev and supporters only provide support in there, not here
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
I am having problem after last update check this please ;
https://tourbookturkey.com/tour/byzantine-relics-tour/when you click on the image it directly open the image you clicked- but not the whole gallery list ?
Can you please help me to fix that problem as soon as possible thank you in advance and have a great day. Kind Regards; Erdal
Hi,
It’s working fine for me: https://photos.app.goo.gl/uxWgDFcu7AxWdf78A .
Best Regard!
Keep Update With Us On
FaceBook –
Twitter – Get Support
1) IN INCLUDE-SCRIPT.PHP AT FINAL // Rank Math integration. add_action( ‘admin_enqueue_scripts’, function() { wp_enqueue_script( ‘rank-math-integration’, get_template_directory_uri() . ’/js/rank-math-integration.js’ , array( ‘rank-math-post-metabox’ ), false, true ); });
2) IN JS folder CREATE PLUGIN NAME rank-math-integration.js (function($){ $( document ).ready (function(){ RankMathApp.registerPlugin(‘goodlayers-core’); wp.hooks.addFilter(‘rank_math_content’, ‘goodlayers-core’, function( content ) { $(’#gdlr-core-page-builder’).find(’.gdlr-core-page-builder-item-container-preview’).each(function(){ content += $(this).children().not(‘script, style’).html(); }); })(jQuery);
return content;
});
});Hi,
Rank Math should be available, you can check our changelog here: https://support.goodlayers.com/document/changelog-goodlayers-core-plugin/ .
==V1.6.6 == 19/03/2020 update rankmath plugin compatibility – framework/js/page-builder.js – plugins/renkmath folder
Best Regard!
Keep Update With Us On
FaceBook –
Twitter – Get Support
No, Its working well with the WP default Editor, but not with Goodlayers Page Builder. Strange, eh?
Hi,
Sorry, there is no way to make the SEO plugins recognize the content from the page-builder :/
Although, the actual search engines wont have any trouble reading this content. You could try using an online tool to check the SEO instead.
Best Regard!
Keep Update With Us On
FaceBook –
Twitter – Get Support
Thanks for your support.
Hi,
Sorry for the inconvenience. I hope you understand for our situation.
Best Regard!
Keep Update With Us On
FaceBook –
Twitter – Get Support
- Hi, i have added the custom css in the website section by defining a class. And when I checked it by logging to the Wordpress cpanel it shows it properly. Like shown in an image: https://ibb.co/s1L9bM8
- But when I check it without logging it or in the Incognito mode, it shows corrupted form of image. Please check here: https://ibb.co/KFL4b3k Will you please advise me why this type of error generally occurs? And how to resolve it?
Hi,
I’m not sure what wrong and I can’t check it because it require login credentials to access the website.
Best Regard!
Keep Update With Us On
FaceBook –
Twitter – Get Support
Can you give me the link of available shortcodes of the elements such as icon list, code image code, etc.?
Can you please submit ticket in our support website? Our dev and supporters only provide support in there, not here
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/ (Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
Also, I don’t see purchase label in your username so if you not purchase it yet, please purchase it first before you can submit your ticket in our support system.
Best Regard!
Keep Update With Us On
FaceBook –
Twitter – Get Support
I just want to say i love the theme but you guys NEED to provide a way for us to add other payment gateways or at least help us integrate PayPal direct credit card payment option. we are all asking for this feature and you keep saying ( To integrate other payment options, you have to hire a coder to do this. It’s pretty big work.) we don’t want to hear that crap you made the code you should be able to tweak it and stop telling us to hire a coder because they charge $59 an hour and we don’t know how long the coder would take which mean it could reach thousands just to integrate. please look into a fix.
Hi,
I understand but what we can do here is only to provide the name of the file that needed to be customized. However, we can’t provide the exact steps of how doing that as it is really beyond our support scope. Please note that theme customization is not included in support scope so if you’re adding some features that is not included in the theme since the first place, you may have to hire a coder to do that. You can see about our support scope here : https://themeforest.net/page/item_support_policy#whats-not-included-item-support
About theme files, I will let our dev to name them soon.
Thanks and hope you understand.
Hi,
You can modify the paypal at include/paypal.php file in tourmaster plugin folder.
so first i was told “if you want try to do it by your self, you can take a look in: wp-content/plugins/tourmaster/include/payment-util.php file.” now “You can modify the paypal at include/paypal.php file in tourmaster plugin folder.” can i get support from the coder that made the plugin please
Hi,
payment-util.php file contains most function uses to display payment page.
Payment gateways is implement in its own file ( include/paypal.php for paypal, or include/stripe.php for stripe payment )
Hope this helps.
ok so i went to codeable website as you guys suggested that i get a coder and this is what one coder said ( Sorry to hear that. One other approach you can take is to redesign the website to use the WooCommerce system, which it offers more payment options. Although this might be considered a viable solution but the cost would be significantly higher since the site will be redesigned to work with WooCommerce.) obviously he cant do it. please point me to someone that know how to code your plugin. im not asking for too much just a upgrade on the paypal gateway.
Oh sorry to hear that. Can you contact me via contact@goodlayers.com or via the form in our profile page and please copy the message here for our reference. I will send the contact of someone to do the job for you.
Or you can leave your email here if you’re ok and I will contact you directly.
I am building a event booking webpage that only member are allowed to join. In the event booking page, is it possible to display the attendee information and profile? Like who has registered the event already. This is very important because the potential customer can check who has registered and taken part in the event already.
Hi,
Unfortunately, we don’t have something like that available. Thank you for interest by the way.
Best Regard!
Keep Update With Us On
FaceBook –
Twitter – Get Support
Hi,
Have a quick question. My website is in 3 languages. How can i send e-mails to customers about the tour in language that they are using? For example. I cancel some tour, and customer get’s e-mail in Spanish, not English, because he booked the tour from spanish page.
Thanks.
Hi,
It should be done by use Polylang or WPML.
Best Regard!
Keep Update With Us On
FaceBook –
Twitter – Get Support
Hi again,
I am using Polylang in this case. But i don’t seem to find where can i specify e-mails for specific language. In tourmaster panel i see only the english ones.
Hi,
Please send an email to: support.loc@goodlayers.com with your purchase code and your problem with wp-login and website address and we will check it together.
Best Regard!
Keep Update With Us On
FaceBook –
Twitter – Get Support
Is this theme compatible with mailchimp ? thanks
Hi,
Pre-sale question. Is it possible to add a third party plugin that supports China UnionPay payment gateway?
Thank you.
Really sorry, our theme support only Paypal, Paymill, Authorised.net and Stripe. To integrate other payment options, you have to hire a coder to do this. It’s pretty big work.
Thanks for your interest by the way
Thank you.
Couple more question.
Is it possible to send notification emails of booked tours to 3 emails: admin, customer and a 3rd person, for example the owner of the bar/hotel that was booked? And is it possible to send an email notification to admin when all available tickets/seats are booked (if they are sti with a limited number available)?
And if this is not available out-of-the box, can you help/guide on how to add this?
Thank you.
Hi,
We have notification feature to send email to admin and customer but you must setup it individual in each tour and we don’t have an option to send it to 3 emails. Only admin/customers receive it.
We can guide you where to look on it but we can’t help you the code because it will need create from scratch.
Best Regard!
Keep Update With Us On
FaceBook –
Twitter – Get Support
Hi Team, Contact Form 7 is not working. When I click on Submit button, no action is happening. Can you please help why? URL – https://jaitravels.co.in/visa-services-in-ranchi/
Hi,
It’s working fine for me, please check my screenshot: https://photos.app.goo.gl/8FQNfdK5HNY3SrneA .
Best Regard!
Keep Update With Us On
FaceBook –
Twitter – Get Support
I found my answers
Do you have it Laravel Version of your WP
Hi,
Unfortunately, we don’t have lavarel version.
Best Regard!
Keep Update With Us On
FaceBook –
Twitter – Get Support
