12000 comments found.
Hi,
As a purchaser, why am I not able to leave a review?
Your theme is listed as an all-inclusive theme and you focus on the fact that one does not need to spend any extra money on other plugins, however there are quite a few bugs with this theme, specifically the Front-End Submission (FES) form builder, which I foresee will be needed by most people, to add the necessary and relevant fields to the “Add listing” form.
Having tried the support you offer for the theme, which is generally timeous and helpful, I was recommended to get a quote for customisation for something which I believe is a bug and then to be quoted an astronomical amount.
Please can you contact me regarding the bug, without which being fixed the theme is unusable and does not fit our needs. Very disappointed in the lack of support you offer to the theme code.
Looking forward to hearing from you.
Thank you
We are investigating this matter. Thanks for your feedback and patience.
Thank you. Would appreciate a response today, if possible, especially on the fixing of the bug. Kind regards
Dear @CridioStudio,
Please could we have an update on your progress with investigating our issue raised above.
Thank you
Thanks for your patience. As our team have responded in the support ticket we will continue to update you through the helpdesk.
Thank you. We will wait to hear from your CEO, regarding fixing the bug. Hopefully sooner rather than later.
Kind regards
Hey, I have a question.
How can I lock or restrict my listings data after 5 or 10 views of listings?
Say a user/business lister comes to the site and after viewing 5 – 10 listings they have to pay for further viewing. Is this feature possible with plugin or in any other ways?
Hi arkebi24,
We are reviewing your comment. Please checkout our Pre-Sale Help center for FAQs, Live-Demos, Real-Examples, Demo Access and more.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Sorry you cannot do this without custom work. Please kindly fill out this form to get a free quote. click here
Dear
I have pre-sale questions.
1) Not all are restaurants, so if I want to add a clothing store, why can’t I find the option so that the store can load products with their prices? You do not need to sell online, just show a catalog.
2) If question 1 were possible, it would be great to be able to search for products since we can reach businesses by looking at their product catalog, is this possible? Thank you
Hi tinocura,
We are reviewing your comment. Please checkout our Pre-Sale Help center for FAQs, Live-Demos, Real-Examples, Demo Access and more.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Dear,
I needed to know if they can answer me so I see if I can buy
Hi Tinocura,
Thanks for your patience. Please see the answer below
1) You can use our Menu Management System. Menus Management System is not just limited to restaurants. It’s an extremely powerful feature that is often overlooked. Other businesses can also use this feature to showcase their product or service offerings to customers.
https://youtu.be/wI-kuQlF99g For LIVE demo of Menu Management System please go to the following link https://restaurantpro.listingprowp.com/listing/osteria-la-buca
You may also get demo access to try it out your self. Demo access info can be found on this page. https://listingprowp.com/support
2) That is not possible and will require custom work. Please kindly fill out this form to get a free quote. click here
Thanks!
Hello, My Question is: Can i hide contact details of listings for a visitor until the visitor give their contact details to us? its very important feature, i hope it should have.
Hi singhanmol648,
We are reviewing your comment. Please checkout our Pre-Sale Help center for FAQs, Live-Demos, Real-Examples, Demo Access and more.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Sorry we do not have any such feature. This is a custom requirement for a specific use-case.
Hi, I bought this solutions, I wonder if there´s an spanish translation.
Hi Maxus,
Yes, you can translate it with this plugin Loco Translate.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Sorry we do not have a latest translation at this time but please reachout to our Facebook community members to check if they have updated translation and if they can share with you.
404 error after sent the listing, I not know how fix this issue, the listing was upload fine, but after upload, show page 404 , any help please.
Did you check permalink settings? If need help still Please open a support ticket at help.listingprowp.com
Click Here To Visit Our POST-SALE Resources Page
Best Regards,
Sam from Cridio
Customer Success Samurai
Hi. Are you planning to update the documentation of ListingPro soon?
Yes we are working on updating it. Is there any specific article you are referring to.
is there a way to have backend demo to see what can I change and what I cant? as I have different categories like AI and IT and I would love to know if I could have the same features but for different things. in your backend demo i cant change things i would love to know if there is another one where i could change some frontend stuff.
Hi Obadah_alsayed
Demo access info can be found on this page. https://listingprowp.com/support
Please also checkout our Pre-Sale Help center for FAQs, Live-Demos, Real-Examples, Demo Access and more.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Yes you can try our demo as mention in the link above. Please let us know if you have any issue accessing it.
Hello, is Paypal V2 version API works ? I don’t have the possibilities get the credentials for V1 Api on paypal. How can we use the V2 credentials please ?
Only PayPal express is currently supported.
Hello, There is a problem with translation. For example, in the submit page : Heading of section : PRIMARY LISTING DETAILS ; CATEGORY & SERVICES ; PRICE DETAILS etc. stay in english. But the translation file is good
Hi novareva,
Please kindly reply to your latest ticket #41601 on help-desk.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hello, Thanks, but it is not a cache problem. It is a bug ! I see another comments like this one specifically Best
We have already took note of this for further review. thanks for your patience.
I have some Presale Questions so I first describe what I want to offer on my site:
Companies present themselves in a business directory
Companies offer jobs, Job seekers can apply on this jobs
Inventors offer ideas for sale (Sll & Buy functionallity) affiliate Links and Advertising Space
So my Questions are:
1. Can I do this with your Theme ?
2. Does it have Custom Post Types & Custom Taxonomy as a function?
3. Is a job alert function and possible?
4. possibility that a user get on a registration a verification email where he has to confirm his account first?
5. Is there an internal messaging system included?
6. Can Users register for free and if they want to publish an ad they have to choose a package and pay then?
7. Can I offer advertising spaces?
Thx for your reply!
Hi nico091071,
We are reviewing your comment. Please checkout our Pre-Sale Help center for FAQs, Live-Demos, Real-Examples, Demo Access and more.
Best Regards,
Natyra from Cridio
Customer Success Ninja
This is a poor standard comment. I was on your site and searched for all these answers I sent you. But if it is a normal way to answer potential customers with a stanard text then looks it like you are not interesseted in a sale or good reviews.
Hi Nico091071,
Thank you so much for your interest in ListingPro. I apologize for the delay in our response due to high volume of pre-sale questions. The reason you saw the template response by our Customer Success Ninja is for you to get started by going through our Pre-sale questions while we review your questions and get back to you. As we get a alot of questions asked we have created a comprehensive FAQs page.
Our goal is not to just try to sell our product but rather to make sure it fits your needs and use-case.
Please see my responses below.
1. Companies present themselves in a business directory
Yes users can submit free or paid listings and those can be moderated by admin. The listing form can be customized to fit your use-case.
2. Companies offer jobs, Job seekers can apply on this jobs
ListingPro an end-to-end multi-purpose Directory solution and gives a lot of flexibility to create almost any kind of listings using our customer Listing Form Submission builder and also Advance Custom Fields.
But we do not recommend it to use it for Job Portal website. You can try our demo and make sure it fits your use-case. You can also check available live examples to see what others have created.
3. Inventors offer ideas for sale (Sll & Buy functionallity) affiliate Links and Advertising Space
One of our users have created a site to share ideas called https://ideas-shared.com
But he has done custom work to fit his needs. So some of the features might be exclusive to his use-case and not a ListingPro feature. If there is any feature you see that you like on this site you can verify with us if it’s built-in or custom.
So my Questions are:
1. Can I do this with your Theme ?
Please see my response above
2. Does it have Custom Post Types & Custom Taxonomy as a function?
We have our own Custom Post Types and Custom Taxonomies but you are are going to add your own post types and taxonomies then you will have to also integrate it with ListingPro to work with it properly. So this is done either through custom work.
3. Is a job alert function and possible?
Like mentioned earlier ListingPro is not a job portal and we don’t recommend using it as one. But ListingPro Admin Dashboard shows all the submitted listings and shows the once that are pending approval. See the admin dashboard https://www.loom.com/share/5ccac5c762334498a45b78b2a0247f7a
Or you can go to https://listingprowp.com/support to get backend access.
4. possibility that a user get on a registration a verification email where he has to confirm his account first?
We don’t have such feature but instead we have option to Email Password when signing up for an account.
5. Is there an internal messaging system included?
Yes Internal messaging system that allow business owners to receive and reply messages directly within the user-dashboard when a lead is generated via a lead form on the listing details page.
Watch This Video: Inbox: Internal Messaging System
With the new Lead Form Builder you can build a custom lead form that is global (applies to all listings) as per your requirement. Even the listing owners can build their specific custom lead forms. Watch this video Watch This Video: Lead From Builder in Action
6. Can Users register for free and if they want to publish an ad they have to choose a package and pay then?
Yes please read https://docs.listingprowp.com/faq/can-i-offer-paid-pricing-plans/
7. Can I offer advertising spaces?
Yes please read the following:
Google Adsense: https://docs.listingprowp.com/faq/can-i-earn-with-google-adsense/ Built-in Listing Ad Campaign https://docs.listingprowp.com/faq/can-i-run-ad-campaign/Thank you so much for your patience. Hope this clarifies.
okay in germany the user verification has to be regulated in such a way that new registrations have to receive a confirmation with an activation link of the email address (email verification). sending a password does not provide legal protection here. Is there a way to do this with a 3rd party plugin? Woocommere offers a special solution for the German market to make the websites legally secure.
hallo? okay in deutschland muss die benutzerüberprüfung so geregelt werden, dass neuanmeldungen eine bestätigung mit einem aktivierungslink der e-adresse erhalten müssen (email-verifizierung). Das Senden eines Passworts bietet hier keinen rechtlichen Schutz. Gibt es eine Möglichkeit, dies mit einem Plugin eines Drittanbieters zu tun? Woocommere bietet eine spezielle Lösung für den deutschen Markt, um die Websites rechtlich sicher zu machen.
Sorry this is currently not available. I have made a note for future consideration. I highly recommend to post this question in our 2000+ member’s FB group. There might be someone who might have figured it out or can suggest you an alternative.
You can also get a custom quote.
For customization please kindly fill out this form to get a free quote from our recommended partner. click here
We also highly recommend you to get a second quote outside as well so to compare and make sure you are getting the best deal.
Thanks for your patience.
Hi, How to bypass choosing Package plan? it means after click “Add Listing” directly to listing form.
Hi, Could you please just answer to me?
I am about to purchase and first I would like to know the following. I am already using themplatic directory. When I purchase yours, do i Just install in in my wordpress and adctivate it without deleting Templatic? Only that?
We do not recommend you to do that. We can only recommend you to install ListingPro on a fresh WordPress instance. If you plan to migrate from another theme please read this as you will need to export your current data and import using WP ALL IMPORT https://docs.listingprowp.com/faq/can-i-migrate-listingpro-from-another-theme/
We recommend you to make backup of current setup and first install ListingPro on staging site and try to migrate the data without disturbing your live setup.
If you are not sure how to handle the migration you might need expert assistance.
Hello ListingPro Team! I have a question regarding this theme. Do you offer the installation service? Greeting
Hi sevvencoin,
Here’s a link regarding the services we offer https://listingprowp.com/services.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Please let us know if you are still interested in the installation service.
https://listingprowp.com/services/Thanks!
I need a random order of listings on the homepage. How can I achieve this, please? Thanks for advice
Hi Wascheck,
You can reply to your latest ticket #46810 regarding this.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Great, thanks. I wrote my question.
Hi,
I want to buy your theme, and i want to know if i can integrate other payment method that are available in my country (Morocco) ?
Hi mikan1,
We are reviewing your comment. Please checkout our Pre-Sale Help center for FAQs, Live-Demos, Real-Examples, Demo Access and more.
Best Regards,
Natyra from Cridio
Customer Success Ninja
ListingPro only works with the following as of now.
PayPal (Recurring Supported) Stripe (Recurring Supported) 2Checkout [New] PayStack (Separate add-on)
Please read this. https://docs.listingprowp.com/faq/what-are-the-supported-payment-gateways/ https://docs.listingprowp.com/faq/does-the-team-plan-to-integrate-more-payment-gateway/Thanks,
PayStack (Separate add-on) is it Free ?
PayStack is a premium add-on
Hi, is there a user dashboard also? And a wishlist?
Hi scrubi,
We are reviewing your comment. Please checkout our Pre-Sale Help center for FAQs, Live-Demos, Real-Examples, Demo Access and more.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Yes there is Bookmarking option as well as both User and Admin Dashboards.
where are the customer service?in which country?question’s tickets reply very slowly on your help website.
Why did no one reply for two days on support tickets.
Hi dfdf2016,
We replied to your ticket 
Best Regards,
Natyra from Cridio
Customer Success Ninja
PRE-SALE:
For PPC advertisements, is there a limit to how many ads will be run? If not, how can it be limited since there could potentially be many ppc ads. (understand that no money is made for placement of ppc ads…)
How are ppc ads sorted within themselves? On most platforms, the ppc search results are on top based on the highest bidder. In this case, there is no bidding correct?
*As a site admin, can I run ppc ads only on certain categories?
Hi marcusjfarmer,
We are reviewing your comment. Please checkout our Pre-Sale Help center for FAQs, Live-Demos, Real-Examples, Demo Access and more.
Best Regards,
Natyra from Cridio
Customer Success Ninja
There is no limit for how many PPC can be run. The targeted listing ads are shown on various different prime spots throughout the directory to maximize the conversion.
There is no bidding involved.
Read more here https://docs.listingprowp.com/knowledgebase/how-to-start-an-ad-campaign
Why is the auto locate button on the frontpage giving me a wrong location.. not even close to my city but when I try to add new listing, it gives correct location.
Not sure why no one is complaining about this. Kindly fix as I would like to purchase.
Hi thirstyscholar,
We are reviewing your comment. Please checkout our Pre-Sale Help center for FAQs, Live-Demos, Real-Examples, Demo Access and more.
Best Regards,
Natyra from Cridio
Customer Success Ninja
ok..waiting
Hi,
Thanks for your interest in ListingPro and for your patience.
We currently offer options for Auto-Locate, GPS and IP address. The one you see in our demo is by IP address which is less accurate where as GPS is accurate.
Please read below details about this feature.
Admin can enable Geolocation with either GPS or IP address.
1. GPS based Auto-Locate (SSL required)
PROS: Accurate location detection.
CONS: User’s consent is required to get their location. If user has blocked this feature in might not prompt.
2. IP Address based Auto-Locate
PROS: User’s consent is not required to get their location. It will auto fetch instantly without any prompts.
CONS: The location shown is usually not very accurate as it may pick a distant wireless tower.
Hope this clarifies.
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